Administration Guide
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... the Firmware 18 Using the Web-Based Configuration Utility 19 Allowing Web Access to the IP Phone 20 Saving the Configuration Profile 22 Understanding Administrator and User Views 22 Restricting User Access to the Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series) 23 Accessing Administrative Options 23 Using the Web Administration Tabs 23 Viewing...
... the Firmware 18 Using the Web-Based Configuration Utility 19 Allowing Web Access to the IP Phone 20 Saving the Configuration Profile 22 Understanding Administrator and User Views 22 Restricting User Access to the Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series) 23 Accessing Administrative Options 23 Using the Web Administration Tabs 23 Viewing...
Administration Guide
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...Indication for Call Pickup Event 46 Chapter 3: Customizing Standard Features 47 Configuring Phone Information and Display Settings 48 Configuring the Phone Name 48 Configuring Voice Mail 48 Configuring Internal Voice Mail for Each Extension (Using a Cisco SPA400) 48 Customizing the Startup Screen 49 Changing the Display Background 50 ...Service 55 Enabling Call Park and Call Pickup Services 56 Enabling Call Transfer and Call Forwarding Services 56 Enabling Conferencing 57 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 2
...Indication for Call Pickup Event 46 Chapter 3: Customizing Standard Features 47 Configuring Phone Information and Display Settings 48 Configuring the Phone Name 48 Configuring Voice Mail 48 Configuring Internal Voice Mail for Each Extension (Using a Cisco SPA400) 48 Customizing the Startup Screen 49 Changing the Display Background 50 ...Service 55 Enabling Call Park and Call Pickup Services 56 Enabling Call Transfer and Call Forwarding Services 56 Enabling Conferencing 57 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 2
Administration Guide
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... from the Cisco SPA525G2 79 Initiating Pairing from Your Bluetooth-Enabled Mobile Phone 80 Enabling SMS Messaging 81 Enabling and Configuring the Phone Web Server 82 Configure the Web Server from the Phone Web Interface 82 Configure the Web Server from the Phone Screen Interface 83 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration...
... from the Cisco SPA525G2 79 Initiating Pairing from Your Bluetooth-Enabled Mobile Phone 80 Enabling SMS Messaging 81 Enabling and Configuring the Phone Web Server 82 Configure the Web Server from the Phone Web Interface 82 Configure the Web Server from the Phone Screen Interface 83 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration...
Administration Guide
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Contents Configuring LDAP for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones 83 Configuring BroadSoft Settings (Cisco SPA300 Series and Cisco SPA500 Series) 88 Configuring BroadSoft Directory 88 Configuring Synchronization of Do Not Disturb and Call Forward on a Per Line... Name and Account on the Camera 96 Entering Camera Information Into the Cisco SPA525G or Cisco SPA525G2 Configuration Utility 96 Viewing the Video 97 Chapter 4: Configuring SIP, SPCP, and NAT 98 SIP and Cisco IP Phones 98 SIP Over TCP 100 SIP Proxy Redundancy 100 Configuring Survivable Remote ...
Contents Configuring LDAP for the Cisco SPA300 Series and Cisco SPA500 Series IP Phones 83 Configuring BroadSoft Settings (Cisco SPA300 Series and Cisco SPA500 Series) 88 Configuring BroadSoft Directory 88 Configuring Synchronization of Do Not Disturb and Call Forward on a Per Line... Name and Account on the Camera 96 Entering Camera Information Into the Cisco SPA525G or Cisco SPA525G2 Configuration Utility 96 Viewing the Video 97 Chapter 4: Configuring SIP, SPCP, and NAT 98 SIP and Cisco IP Phones 98 SIP Over TCP 100 SIP Proxy Redundancy 100 Configuring Survivable Remote ...
Administration Guide
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... 114 Configuring a SIP Proxy Server Configuring Subscriber Information Parameters Configuring the IP Phone Communications Protocol 120 122 123 Configuring the Protocol on a Cisco SPA525G or Cisco SPA525G2 124 Configuring the Protocol on a Cisco SPA300 Series or Cisco SPA500 Series IP Phone 124 Managing NAT Transversal with Cisco IP Phones 124 NAT Mapping with Session Border Controller 125 NAT Mapping with SIP...
... 114 Configuring a SIP Proxy Server Configuring Subscriber Information Parameters Configuring the IP Phone Communications Protocol 120 122 123 Configuring the Protocol on a Cisco SPA525G or Cisco SPA525G2 124 Configuring the Protocol on a Cisco SPA300 Series or Cisco SPA500 Series IP Phone 124 Managing NAT Transversal with Cisco IP Phones 124 NAT Mapping with Session Border Controller 125 NAT Mapping with SIP...
Administration Guide
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...on the Security Appliance 151 Configuring the VPN on the Cisco SPA525G or Cisco SPA525G2 151 Chapter 6: Provisioning Redundant Provisioning Servers Retail Provisioning Automatic In-House Preprovisioning Using HTTPS Server Certificates Client Certificates Obtaining a Server Certificate Manually Provisioning a Phone from the Keypad Sample Configuration File Updating Profiles and ...Tone Script Example: Dial Tone Example: SIT Tone Ring Script Call Progress Tones 173 173 173 174 174 174 175 176 177 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 6
...on the Security Appliance 151 Configuring the VPN on the Cisco SPA525G or Cisco SPA525G2 151 Chapter 6: Provisioning Redundant Provisioning Servers Retail Provisioning Automatic In-House Preprovisioning Using HTTPS Server Certificates Client Certificates Obtaining a Server Certificate Manually Provisioning a Phone from the Keypad Sample Configuration File Updating Profiles and ...Tone Script Example: Dial Tone Example: SIT Tone Ring Script Call Progress Tones 173 173 173 174 174 174 175 176 177 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 6
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...180 Activating or Deactivating Supplementary Services 184 Vertical Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series) 185 Bonus Services Announcement Description 185 Outbound Call Codec Selection Codes 187 Miscellaneous Parameters 187 DTMF Parameters 187 Localizing Your IP Phone 188 Managing the Time and Date 189 Configuring Daylight Saving Time...Short Timer (Complete Entry Timer) Syntax for the Interdigit Short Timer 194 194 195 198 200 201 201 202 202 203 203 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 7
...180 Activating or Deactivating Supplementary Services 184 Vertical Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series) 185 Bonus Services Announcement Description 185 Outbound Call Codec Selection Codes 187 Miscellaneous Parameters 187 DTMF Parameters 187 Localizing Your IP Phone 188 Managing the Time and Date 189 Configuring Daylight Saving Time...Short Timer (Complete Entry Timer) Syntax for the Interdigit Short Timer 194 194 195 198 200 201 201 202 202 203 203 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 7
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... Chapter 9: Configuring LED Patterns LED Script Examples LED Pattern 206 209 209 Appendix A: Cisco SPA IP Phone Field Reference 211 Info Tab 212 System Information 212 Network Configuration (SPCP) 215 VPN Status (Cisco SPA525G or Cisco SPA525G2 Only) 216 Product Information 216 Phone Status 217 Ext Status 218 Line/Call Status 219 Downloaded Ring Tone 221...
... Chapter 9: Configuring LED Patterns LED Script Examples LED Pattern 206 209 209 Appendix A: Cisco SPA IP Phone Field Reference 211 Info Tab 212 System Information 212 Network Configuration (SPCP) 215 VPN Status (Cisco SPA525G or Cisco SPA525G2 Only) 216 Product Information 216 Phone Status 217 Ext Status 218 Line/Call Status 219 Downloaded Ring Tone 221...
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... Progress Tone Description Distinctive Ring Patterns Control Timer Values (sec) Vertical Service Activation Codes Vertical Service Announcement Codes Outbound Call Codec Selection Codes Time (Cisco SPA525G or Cisco SPA525G2 Only) Language (Cisco SPA525G or Cisco SPA525G2 Only) Miscellaneous Phone Tab General Line Key Miscellaneous Line Key Settings Line Key LED Pattern Supplementary Services Ring Tone... 254 255 260 261 264 265 265 270 270 273 275 276 278 280 281 282 283 284 285 289 289 290 291 292 292 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 9
... Progress Tone Description Distinctive Ring Patterns Control Timer Values (sec) Vertical Service Activation Codes Vertical Service Announcement Codes Outbound Call Codec Selection Codes Time (Cisco SPA525G or Cisco SPA525G2 Only) Language (Cisco SPA525G or Cisco SPA525G2 Only) Miscellaneous Phone Tab General Line Key Miscellaneous Line Key Settings Line Key LED Pattern Supplementary Services Ring Tone... 254 255 260 261 264 265 265 270 270 273 275 276 278 280 281 282 283 284 285 289 289 290 291 292 292 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 9
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... Tab (Cisco SPA500 Series) 316 General 316 Attendant Console Status 318 Cisco SPA525G or Cisco SPA525G2-Specific Tabs 319 Wi-Fi 319 Bluetooth 319 Personal Address Book 321 Call History 321 Speed Dials 321 Firmware Upgrade 321 Appendix B: Where to Go From Here 322 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration...
... Tab (Cisco SPA500 Series) 316 General 316 Attendant Console Status 318 Cisco SPA525G or Cisco SPA525G2-Specific Tabs 319 Wi-Fi 319 Bluetooth 319 Personal Address Book 321 Call History 321 Speed Dials 321 Firmware Upgrade 321 Appendix B: Where to Go From Here 322 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration...
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1 Getting Started This chapter contains basic information on IP Phones Without Screens Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 11 This chapter contains the following sections: • Overview of the Phones • Network Configurations • Updating Firmware • Using the Web-Based Configuration Utility • Viewing Phone Information • Using IVR on Cisco SPA300 Series, Cisco SPA500 Series, and Cisco Wireless-G IP phones.
1 Getting Started This chapter contains basic information on IP Phones Without Screens Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 11 This chapter contains the following sections: • Overview of the Phones • Network Configurations • Updating Firmware • Using the Web-Based Configuration Utility • Viewing Phone Information • Using IVR on Cisco SPA300 Series, Cisco SPA500 Series, and Cisco Wireless-G IP phones.
Administration Guide
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... the features of full-featured VoIP (Voice-over-Internet Protocol) phones that provide voice communication over an IP network. it does not require a separate power supply. Getting Started Overview of the Phones 1 Overview of the Phones The Cisco SPA IP Phone family is a line of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls, conference...
... the features of full-featured VoIP (Voice-over-Internet Protocol) phones that provide voice communication over an IP network. it does not require a separate power supply. Getting Started Overview of the Phones 1 Overview of the Phones The Cisco SPA IP Phone family is a line of traditional business phones, such as call forwarding, redialing, speed dialing, transferring calls, conference...
Administration Guide
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... This document describes some common network configurations; Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 13 however, your service provider. The Cisco SPA300 Series or the Cisco SPA500 Series IP phones also support Smart Phone Control Protocol (SPCP). Getting Started Network Configurations 1 Network Configurations The Cisco SPA IP phones can be used by your configuration can...
... This document describes some common network configurations; Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 13 however, your service provider. The Cisco SPA300 Series or the Cisco SPA500 Series IP phones also support Smart Phone Control Protocol (SPCP). Getting Started Network Configurations 1 Network Configurations The Cisco SPA IP phones can be used by your configuration can...
Administration Guide
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..., and customer relationship management (CRM) programs. The Cisco SPA300 Series and Cisco SPA500 Series IP phones can be configured to take advantage of these systems is connected to support legacy phone lines and provide local voice mail service. For more Cisco SPA IP phones. These devices are connecting the Cisco SPA IP phones. The phone web user interface is limited when the...
..., and customer relationship management (CRM) programs. The Cisco SPA300 Series and Cisco SPA500 Series IP phones can be configured to take advantage of these systems is connected to support legacy phone lines and provide local voice mail service. For more Cisco SPA IP phones. These devices are connecting the Cisco SPA IP phones. The phone web user interface is limited when the...
Administration Guide
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... features. The configuration file (also referred to as the Cisco SPA IP phones. See the "Updating Profiles and Firmware" section on page 161 for instructions. (The Setup Wizard does not support Cisco SPA300 Series IP phones; Cisco SPA525G and Cisco SPA525G2 • Configuration Utility-You can download the latest phone firmware configuration utility from the related product page on...
... features. The configuration file (also referred to as the Cisco SPA IP phones. See the "Updating Profiles and Firmware" section on page 161 for instructions. (The Setup Wizard does not support Cisco SPA300 Series IP phones; Cisco SPA525G and Cisco SPA525G2 • Configuration Utility-You can download the latest phone firmware configuration utility from the related product page on...
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...The firmware version is displayed under Software Version. STEP 2 Scroll to Product Info and press Select. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 16 STEP 2 Scroll to Software Version. The current firmware is displayed under Software Version....The firmware is announced. Cisco SPA303, Cisco SPA500 Series STEP 1 Press the Setup button. Cisco WIP310 STEP 1 In the Home screen, press Options, highlight Phone Info, and press Select. The firmware version is recited. STEP 2 Enter 150#. STEP 2 Enter 150#. Cisco SPA501G STEP 1 Press the ...
...The firmware version is displayed under Software Version. STEP 2 Scroll to Product Info and press Select. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 16 STEP 2 Scroll to Software Version. The current firmware is displayed under Software Version....The firmware is announced. Cisco SPA303, Cisco SPA500 Series STEP 1 Press the Setup button. Cisco WIP310 STEP 1 In the Home screen, press Options, highlight Phone Info, and press Select. The firmware version is recited. STEP 2 Enter 150#. STEP 2 Enter 150#. Cisco SPA501G STEP 1 Press the ...
Administration Guide
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... you update the device, you are upgrading. Cisco SPA501G STEP 1 Press the Setup button. Getting Started Updating Firmware 1 Determining the IP Address of the phone you must be booted up and connected to the subnetwork. Often an IP address is displayed under Current IP. To display your IP address: Cisco SPA301 STEP 1 Quickly press the asterisk (*) button four...
... you update the device, you are upgrading. Cisco SPA501G STEP 1 Press the Setup button. Getting Started Updating Firmware 1 Determining the IP Address of the phone you must be booted up and connected to the subnetwork. Often an IP address is displayed under Current IP. To display your IP address: Cisco SPA301 STEP 1 Quickly press the asterisk (*) button four...
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Installing the Firmware Your computer must be on -screen directions. Cisco SPA300 Series and Cisco SPA500 Series STEP 1 With your service provider information. STEP 3 Enter the IP address of the phone. Cisco SPA525G or Cisco SPA525G2 STEP 1 Log in zip format, double-click the file and ...update. STEP 4 Follow the on the same subnetwork as the phone, run the executable file for the phone. STEP 3 Click Firmware Upgrade Window. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 18 STEP 3 If the firmware file you are upgrading...
Installing the Firmware Your computer must be on -screen directions. Cisco SPA300 Series and Cisco SPA500 Series STEP 1 With your service provider information. STEP 3 Enter the IP address of the phone. Cisco SPA525G or Cisco SPA525G2 STEP 1 Log in zip format, double-click the file and ...update. STEP 4 Follow the on the same subnetwork as the phone, run the executable file for the phone. STEP 3 Click Firmware Upgrade Window. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 18 STEP 3 If the firmware file you are upgrading...
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... 4 Browse to a VPN, you must contact the service provider to the Cisco Unified Communications 500 Office Administrator Guide or the Cisco Configuration Assistant Smart Business Communications System Administrator Guide. however, not all phones. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 19 For example, http://192.168.1.8. STEP 2 Double-click the...
... 4 Browse to a VPN, you must contact the service provider to the Cisco Unified Communications 500 Office Administrator Guide or the Cisco Configuration Assistant Smart Business Communications System Administrator Guide. however, not all phones. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 19 For example, http://192.168.1.8. STEP 2 Double-click the...
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... display, it might have disabled the phone option to make changes to any of the Web Server Writable, press Edit. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 20 STEP 5 To save your phone system administrator such that you can enable... modifying the configuration profile by using the phone web user interface or disable the ...
... display, it might have disabled the phone option to make changes to any of the Web Server Writable, press Edit. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 20 STEP 5 To save your phone system administrator such that you can enable... modifying the configuration profile by using the phone web user interface or disable the ...