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... to the IP Phone 20 Saving the Configuration Profile 22 Understanding Administrator and User Views 22 Restricting User Access to the Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series) 23 Accessing Administrative Options 23 Using the Web Administration Tabs 23 Viewing Phone Information 24 Viewing Reboot Reasons 24 Viewing... Ensuring Voice Quality 30 Supported Codecs 30 Bandwidth Requirements 31 Factors Affecting Voice Quality 32 SIP Publish Signaling Improvements 34 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 1
... to the IP Phone 20 Saving the Configuration Profile 22 Understanding Administrator and User Views 22 Restricting User Access to the Phone Interface Menus (Cisco SPA300 and Cisco SPA500 Series) 23 Accessing Administrative Options 23 Using the Web Administration Tabs 23 Viewing Phone Information 24 Viewing Reboot Reasons 24 Viewing... Ensuring Voice Quality 30 Supported Codecs 30 Bandwidth Requirements 31 Factors Affecting Voice Quality 32 SIP Publish Signaling Improvements 34 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 1
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... the Startup Screen 49 Changing the Display Background 50 Configuring the Screen Saver 51 Configuring the LCD Contrast 53 Configuring Back Light Settings (Cisco SPA525G or Cisco SPA525G2) 53 Configuring Linksys Key System Parameters 54 Enabling Call Features 55 Enabling Anonymous Call and Caller ID Blocking Services 55 Enabling ACD... Call Back Service 55 Enabling Call Park and Call Pickup Services 56 Enabling Call Transfer and Call Forwarding Services 56 Enabling Conferencing 57 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 2
... the Startup Screen 49 Changing the Display Background 50 Configuring the Screen Saver 51 Configuring the LCD Contrast 53 Configuring Back Light Settings (Cisco SPA525G or Cisco SPA525G2) 53 Configuring Linksys Key System Parameters 54 Enabling Call Features 55 Enabling Anonymous Call and Caller ID Blocking Services 55 Enabling ACD... Call Back Service 55 Enabling Call Park and Call Pickup Services 56 Enabling Call Transfer and Call Forwarding Services 56 Enabling Conferencing 57 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 2
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... Configure the Web Server from the Phone Web Interface 82 Configure the Web Server from the Phone Screen Interface 83 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 3 Contents Enabling Do Not Disturb 57 Enabling the Missed Call Shortcut 57 Logging Missed Calls 57 Enabling Paging (Intercom) 58...
... Configure the Web Server from the Phone Web Interface 82 Configure the Web Server from the Phone Screen Interface 83 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 3 Contents Enabling Do Not Disturb 57 Enabling the Missed Call Shortcut 57 Logging Missed Calls 57 Enabling Paging (Intercom) 58...
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...91 Configuring Music On Hold 94 Configuring Extension Mobility 94 Configuring Video Surveillance (Cisco SPA525G or Cisco SPA525G2) 95 Configuring the User Name and Account on the Camera 96 Entering Camera Information Into the Cisco SPA525G or Cisco SPA525G2 Configuration Utility 96 Viewing the Video 97 Chapter 4: Configuring SIP, SPCP...102 Configuring SIP Timer Values 106 Configuring Response Status Code Handling 109 Configuring RTP Parameters 109 Configuring SDP Payload Types 111 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 4
...91 Configuring Music On Hold 94 Configuring Extension Mobility 94 Configuring Video Surveillance (Cisco SPA525G or Cisco SPA525G2) 95 Configuring the User Name and Account on the Camera 96 Entering Camera Information Into the Cisco SPA525G or Cisco SPA525G2 Configuration Utility 96 Viewing the Video 97 Chapter 4: Configuring SIP, SPCP...102 Configuring SIP Timer Values 106 Configuring Response Status Code Handling 109 Configuring RTP Parameters 109 Configuring SDP Payload Types 111 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 4
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...IP Phone Communications Protocol 120 122 123 Configuring the Protocol on a Cisco SPA525G or Cisco SPA525G2 124 Configuring the Protocol on a Cisco SPA300 Series or Cisco SPA500 Series IP Phone 124 Managing NAT Transversal with Cisco IP Phones 124 NAT Mapping with Session Border Controller 125 NAT ... Settings Configuring Cisco Discovery Protocol (CDP) Configuring LLDP-MED TLV Information Configuring the VLAN Settings 129 130 130 130 131 131 132 132 136 136 136 138 138 140 140 140 142 148 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 5
...IP Phone Communications Protocol 120 122 123 Configuring the Protocol on a Cisco SPA525G or Cisco SPA525G2 124 Configuring the Protocol on a Cisco SPA300 Series or Cisco SPA500 Series IP Phone 124 Managing NAT Transversal with Cisco IP Phones 124 NAT Mapping with Session Border Controller 125 NAT ... Settings Configuring Cisco Discovery Protocol (CDP) Configuring LLDP-MED TLV Information Configuring the VLAN Settings 129 130 130 130 131 131 132 132 136 136 136 138 138 140 140 140 142 148 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 5
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... 150 Configuring the VPN on the Security Appliance 151 Configuring the VPN on the Cisco SPA525G or Cisco SPA525G2 151 Chapter 6: Provisioning Redundant Provisioning Servers Retail Provisioning Automatic In-House Preprovisioning Using HTTPS Server Certificates Client Certificates Obtaining a Server Certificate Manually Provisioning a Phone ..., short, short, long) Tone Script Example: Dial Tone Example: SIT Tone Ring Script Call Progress Tones 173 173 173 174 174 174 175 176 177 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 6
... 150 Configuring the VPN on the Security Appliance 151 Configuring the VPN on the Cisco SPA525G or Cisco SPA525G2 151 Chapter 6: Provisioning Redundant Provisioning Servers Retail Provisioning Automatic In-House Preprovisioning Using HTTPS Server Certificates Client Certificates Obtaining a Server Certificate Manually Provisioning a Phone ..., short, short, long) Tone Script Example: Dial Tone Example: SIT Tone Ring Script Call Progress Tones 173 173 173 174 174 174 175 176 177 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 6
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... Configuring Supplementary Services (Star Codes) 180 Entering Star Code Values 180 Activating or Deactivating Supplementary Services 184 Vertical Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series) 185 Bonus Services Announcement Description 185 Outbound Call Codec Selection Codes 187 Miscellaneous Parameters 187 DTMF Parameters 187 Localizing Your ... Timer (Complete Entry Timer) Syntax for the Interdigit Short Timer 194 194 195 198 200 201 201 202 202 203 203 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 7
... Configuring Supplementary Services (Star Codes) 180 Entering Star Code Values 180 Activating or Deactivating Supplementary Services 184 Vertical Service Announcement Codes (Cisco SPA300 Series and Cisco SPA500 Series) 185 Bonus Services Announcement Description 185 Outbound Call Codec Selection Codes 187 Miscellaneous Parameters 187 DTMF Parameters 187 Localizing Your ... Timer (Complete Entry Timer) Syntax for the Interdigit Short Timer 194 194 195 198 200 201 201 202 202 203 203 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 7
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... Settings (Cisco SPA525G or Cisco SPA525G2 Only) VPN Settings (Cisco SPA525G or Cisco SPA525G2 Only) 222 222 224 225 225 226 227 229 229 229 SIP Tab 230 SIP Parameters 230 SIP Timer Values (sec) 235 Response Status Code Handling 238 RTP Parameters 239 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 8
... Settings (Cisco SPA525G or Cisco SPA525G2 Only) VPN Settings (Cisco SPA525G or Cisco SPA525G2 Only) 222 222 224 225 225 226 227 229 229 229 SIP Tab 230 SIP Parameters 230 SIP Timer Values (sec) 235 Response Status Code Handling 238 RTP Parameters 239 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 8
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... Tone Description Distinctive Ring Patterns Control Timer Values (sec) Vertical Service Activation Codes Vertical Service Announcement Codes Outbound Call Codec Selection Codes Time (Cisco SPA525G or Cisco SPA525G2 Only) Language (Cisco SPA525G or Cisco SPA525G2 Only) Miscellaneous Phone Tab General Line Key Miscellaneous Line Key Settings Line Key LED Pattern Supplementary Services Ring Tone... 254 255 260 261 264 265 265 270 270 273 275 276 278 280 281 282 283 284 285 289 289 290 291 292 292 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 9
... Tone Description Distinctive Ring Patterns Control Timer Values (sec) Vertical Service Activation Codes Vertical Service Announcement Codes Outbound Call Codec Selection Codes Time (Cisco SPA525G or Cisco SPA525G2 Only) Language (Cisco SPA525G or Cisco SPA525G2 Only) Miscellaneous Phone Tab General Line Key Miscellaneous Line Key Settings Line Key LED Pattern Supplementary Services Ring Tone... 254 255 260 261 264 265 265 270 270 273 275 276 278 280 281 282 283 284 285 289 289 290 291 292 292 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 9
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... (Cisco SPA500 Series) 316 General 316 Attendant Console Status 318 Cisco SPA525G or Cisco SPA525G2-Specific Tabs 319 Wi-Fi 319 Bluetooth 319 Personal Address Book 321 Call History 321 Speed Dials 321 Firmware Upgrade 321 Appendix B: Where to Go From Here 322 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide...
... (Cisco SPA500 Series) 316 General 316 Attendant Console Status 318 Cisco SPA525G or Cisco SPA525G2-Specific Tabs 319 Wi-Fi 319 Bluetooth 319 Personal Address Book 321 Call History 321 Speed Dials 321 Firmware Upgrade 321 Appendix B: Where to Go From Here 322 Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide...
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This chapter contains the following sections: • Overview of the Phones • Network Configurations • Updating Firmware • Using the Web-Based Configuration Utility • Viewing Phone Information • Using IVR on Cisco SPA300 Series, Cisco SPA500 Series, and Cisco Wireless-G IP phones. 1 Getting Started This chapter contains basic information on IP Phones Without Screens Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 11
This chapter contains the following sections: • Overview of the Phones • Network Configurations • Updating Firmware • Using the Web-Based Configuration Utility • Viewing Phone Information • Using IVR on Cisco SPA300 Series, Cisco SPA500 Series, and Cisco Wireless-G IP phones. 1 Getting Started This chapter contains basic information on IP Phones Without Screens Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 11
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... provide voice communication over an IP network. It obtains power directly from the IP phone; Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 12 They provide all the features of 64 separate lines. Two Cisco Attendant Console units can be attached to a single IP phone to the IP phone...
... provide voice communication over an IP network. It obtains power directly from the IP phone; Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 12 They provide all the features of 64 separate lines. Two Cisco Attendant Console units can be attached to a single IP phone to the IP phone...
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... Series IP phones also support Smart Phone Control Protocol (SPCP). Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 13 however, your service provider. SPA IP Phones IP WIP310 PSTN Gateway Smart Switch IP PBX Analog Phone Lines Wireless Router Integrated IAD Access Device ...
... Series IP phones also support Smart Phone Control Protocol (SPCP). Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 13 however, your service provider. SPA IP Phones IP WIP310 PSTN Gateway Smart Switch IP PBX Analog Phone Lines Wireless Router Integrated IAD Access Device ...
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... that supports SIP. Configuration of low calling rates. For more Cisco SPA IP phones. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 14 Getting Started Network Configurations 1 Cisco SPA9000 Voice System The Cisco SPA9000 Voice System is an affordable and feature-rich voice-over...System uses standard TCP/IP protocols and can connect to the Public Switched Telephone Network (PSTN) to the Cisco UC320W Administration Guide. The phone web user interface is limited when the phone is not described in web server. For information...
... that supports SIP. Configuration of low calling rates. For more Cisco SPA IP phones. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 14 Getting Started Network Configurations 1 Cisco SPA9000 Voice System The Cisco SPA9000 Voice System is an affordable and feature-rich voice-over...System uses standard TCP/IP protocols and can connect to the Public Switched Telephone Network (PSTN) to the Cisco UC320W Administration Guide. The phone web user interface is limited when the phone is not described in web server. For information...
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...configuration utility from the related product page on Cisco.com to do so. There are using any administration features. See the "Updating Profiles and Firmware" section on page 161 for more information. Cisco SPA300 Series, Cisco SPA500 Series, and Cisco WIP310 Executable • Firmware Update Executable ...file is loaded onto an HTTP/TFTP server and is accessed by double-clicking the executable file. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 15 you are several ways to upgrade your PC. Run the update by a web browser. ...
...configuration utility from the related product page on Cisco.com to do so. There are using any administration features. See the "Updating Profiles and Firmware" section on page 161 for more information. Cisco SPA300 Series, Cisco SPA500 Series, and Cisco WIP310 Executable • Firmware Update Executable ...file is loaded onto an HTTP/TFTP server and is accessed by double-clicking the executable file. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 15 you are several ways to upgrade your PC. Run the update by a web browser. ...
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Cisco SPA501G STEP 1 Press the Setup button. STEP 2 Enter 150#. The current firmware is displayed under Software Version. STEP 3 Select Product Information. The firmware is announced. The IVR configuration menu is displayed. The firmware version is displayed under Software Version. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide... 16 STEP 2 Enter 150#. STEP 2 Scroll to Software Version. Cisco SPA525G or Cisco SPA525G2 STEP ...
Cisco SPA501G STEP 1 Press the Setup button. STEP 2 Enter 150#. The current firmware is displayed under Software Version. STEP 3 Select Product Information. The firmware is announced. The IVR configuration menu is displayed. The firmware version is displayed under Software Version. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide... 16 STEP 2 Enter 150#. STEP 2 Scroll to Software Version. Cisco SPA525G or Cisco SPA525G2 STEP ...
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... and navigate to Network and press Select. The IP address is displayed under Current IP. Cisco SPA501G STEP 1 Press the Setup button. STEP 2 Scroll to Settings. STEP 3 Scroll to Phone Info. Cisco SPA500 Series STEP 1 Press the Setup button. STEP 2 Enter 110, then press #. ... and press Select. To display your IP address: Cisco SPA301 STEP 1 Quickly press the asterisk (*) button four times to Status and press Select. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 17 Getting Started Updating Firmware 1 Determining the IP ...
... and navigate to Network and press Select. The IP address is displayed under Current IP. Cisco SPA501G STEP 1 Press the Setup button. STEP 2 Scroll to Settings. STEP 3 Scroll to Phone Info. Cisco SPA500 Series STEP 1 Press the Setup button. STEP 2 Enter 110, then press #. ... and press Select. To display your IP address: Cisco SPA301 STEP 1 Quickly press the asterisk (*) button four times to Status and press Select. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 17 Getting Started Updating Firmware 1 Determining the IP ...
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...3 If the firmware file you are upgrading. STEP 2 Follow the instructions on -screen directions. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 18 Getting Started Updating Firmware STEP 3 The IP Address field displays the IP address. 1 Downloading... the Firmware To download firmware from Cisco.com to your PC: STEP 1 Direct your service provider information....
...3 If the firmware file you are upgrading. STEP 2 Follow the instructions on -screen directions. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 18 Getting Started Updating Firmware STEP 3 The IP Address field displays the IP address. 1 Downloading... the Firmware To download firmware from Cisco.com to your PC: STEP 1 Direct your service provider information....
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... the phone statistics and modify some or all features are connected to the Cisco Unified Communications 500 Office Administrator Guide or the Cisco Configuration Assistant Smart Business Communications System Administrator Guide. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 19 Click Submit. Cisco WIP310 STEP 1 Turn off your PC. STEP 3 Follow the on all phones...
... the phone statistics and modify some or all features are connected to the Cisco Unified Communications 500 Office Administrator Guide or the Cisco Configuration Assistant Smart Business Communications System Administrator Guide. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 19 Click Submit. Cisco WIP310 STEP 1 Turn off your PC. STEP 3 Follow the on all phones...
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... Edit to change the status of the phone web user interface: STEP 1 Press the Setup button. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 20 Getting Started Using the Web-Based Configuration Utility 1 Allowing Web Access to the IP Phone To ...; Select Network > Enable Web Server. • Select Settings > Security Configuration > Web Access Enabled. STEP 5 To save your phone system administrator such that you can enable modifying the configuration profile by your change, press save. To toggle the write access: STEP 1 Press the Setup button...
... Edit to change the status of the phone web user interface: STEP 1 Press the Setup button. Cisco Small Business SPA300 Series, SPA500 Series, and WIP310 IP Phone Administration Guide 20 Getting Started Using the Web-Based Configuration Utility 1 Allowing Web Access to the IP Phone To ...; Select Network > Enable Web Server. • Select Settings > Security Configuration > Web Access Enabled. STEP 5 To save your phone system administrator such that you can enable modifying the configuration profile by your change, press save. To toggle the write access: STEP 1 Press the Setup button...