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...File 8-3 Upgrade Requirements 8-3 Syntax 8-3 Upgrade Procedure 8-4 Confirming a Successful Signaling Image Upgrade 8-5 Using a Web Browser 8-5 Using the Voice Configuration Menu 8-5 Troubleshooting 9-1 General Troubleshooting Tips 9-1 Symptoms and Actions 9-2 Installation and Upgrade Issues 9-3 Debugging 9-4 Frequently Asked Questions 9-5 Contacting TAC 9-6 Using SIP Supplementary Services A-1 Changing Call ... in Sweden A-6 Call Return in the United States A-6 Call Return in Sweden A-6 Contents OL-3410-01 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator's Guide (SIP) ix
...File 8-3 Upgrade Requirements 8-3 Syntax 8-3 Upgrade Procedure 8-4 Confirming a Successful Signaling Image Upgrade 8-5 Using a Web Browser 8-5 Using the Voice Configuration Menu 8-5 Troubleshooting 9-1 General Troubleshooting Tips 9-1 Symptoms and Actions 9-2 Installation and Upgrade Issues 9-3 Debugging 9-4 Frequently Asked Questions 9-5 Contacting TAC 9-6 Using SIP Supplementary Services A-1 Changing Call ... in Sweden A-6 Call Return in the United States A-6 Call Return in Sweden A-6 Contents OL-3410-01 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator's Guide (SIP) ix
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... Cisco ATA call services. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator's Guide (SIP) xii OL-3410-01 Provides basic testing and troubleshooting procedures for the Cisco ATA. Provides information about configuring the Cisco ATA and the various methods for remotely upgrading Cisco ATA software. Provides information on all parameters and defaults that the Cisco ATA supports. Provides physical specifications for the Cisco ATA. Table 1 Cisco ATA 186...
... Cisco ATA call services. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator's Guide (SIP) xii OL-3410-01 Provides basic testing and troubleshooting procedures for the Cisco ATA. Provides information about configuring the Cisco ATA and the various methods for remotely upgrading Cisco ATA software. Provides information on all parameters and defaults that the Cisco ATA supports. Provides physical specifications for the Cisco ATA. Table 1 Cisco ATA 186...
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...des avis de sécurité). Tip Means the following information will help you might not be careful. OL-3410-01 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator's Guide (SIP) xiii Timesaver Means the described action saves time. The tips information might do something... waarschuwingssymbool betekent gevaar. You are in screen font. Notes contain helpful suggestions or references to a Timesaver. Caution Means reader be troubleshooting or even an action, but could result in equipment damage or loss of the warnings that appear in the paragraph. Note Means...
...des avis de sécurité). Tip Means the following information will help you might not be careful. OL-3410-01 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator's Guide (SIP) xiii Timesaver Means the described action saves time. The tips information might do something... waarschuwingssymbool betekent gevaar. You are in screen font. Notes contain helpful suggestions or references to a Timesaver. Caution Means reader be troubleshooting or even an action, but could result in equipment damage or loss of the warnings that appear in the paragraph. Note Means...
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..., affecting significant aspects of business operations. Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations from online tools by writing to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator's Guide (SIP) xvi OL-3410-01...
..., affecting significant aspects of business operations. Customers and partners can obtain online documentation, troubleshooting tips, and sample configurations from online tools by writing to Cisco information, networking solutions, services, programs, and resources at any time, from anywhere in the world. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator's Guide (SIP) xvi OL-3410-01...
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... can use the following parameters to troubleshoot operation issues: • NPrintf, page 5-36-Specify the IP address and port where debug information is sent. • TraceFlags, page 5-36-Use to turn on in ITU G.711, the Cisco ATA calculates and transmits its noise level ...-waiting tone will sound without a pause in an active call and prevents silent gaps when neither party is talking. OL-3410-01 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator's Guide (SIP) 4-5 Chapter 4 Basic and Additional SIP Services Additional SIP Services Comfort Noise During Silence Period...
... can use the following parameters to troubleshoot operation issues: • NPrintf, page 5-36-Specify the IP address and port where debug information is sent. • TraceFlags, page 5-36-Use to turn on in ITU G.711, the Cisco ATA calculates and transmits its noise level ...-waiting tone will sound without a pause in an active call and prevents silent gaps when neither party is talking. OL-3410-01 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator's Guide (SIP) 4-5 Chapter 4 Basic and Additional SIP Services Additional SIP Services Comfort Noise During Silence Period...
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...call again later. Try your Call Control system. Make sure that your Cisco ATA is properly registered on your call to another phone; Troubleshooting CH A P T E R 9 This section describes troubleshooting procedures for the Cisco ATA: • General Troubleshooting Tips, page 9-1 • Symptoms and Actions, page 9-2 •...If there is no dial tone, make sure that both the Cisco ATA 186 and the Cisco ATA 188, unless differences between the Cisco ATA 186 and Cisco ATA 188 are general troubleshooting tips. • Make sure that the DHCP server is operating correctly....
...call again later. Try your Call Control system. Make sure that your Cisco ATA is properly registered on your call to another phone; Troubleshooting CH A P T E R 9 This section describes troubleshooting procedures for the Cisco ATA: • General Troubleshooting Tips, page 9-1 • Symptoms and Actions, page 9-2 •...If there is no dial tone, make sure that both the Cisco ATA 186 and the Cisco ATA 188, unless differences between the Cisco ATA 186 and Cisco ATA 188 are general troubleshooting tips. • Make sure that the DHCP server is operating correctly....
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... using the TFTP server. The Cisco ATA has a cached version of the Cisco ATA configuration file. Possible Cause Software versions earlier than specified in its configuration file located at approximate intervals determined by DHCP. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator's ... configuration file for the Cisco ATA configuration file. Possible Cause The TFTP server address is what displayed or played through the web server interface or voice configuration menu. Symptoms and Actions Chapter 9 Troubleshooting Symptoms and Actions Symptom ...
... using the TFTP server. The Cisco ATA has a cached version of the Cisco ATA configuration file. Possible Cause Software versions earlier than specified in its configuration file located at approximate intervals determined by DHCP. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator's ... configuration file for the Cisco ATA configuration file. Possible Cause The TFTP server address is what displayed or played through the web server interface or voice configuration menu. Symptoms and Actions Chapter 9 Troubleshooting Symptoms and Actions Symptom ...
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...only. Recommended Action Change codec to the existing version. OL-3410-01 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator's Guide (SIP) 9-3 Possible Cause Recipient has...Troubleshooting Installation and Upgrade Issues Possible Cause Recipient has not registered the IP phone. Recommended Action Verify authentication credential, and revise if necessary. Possible Cause Authentication credential is not connected. Recommended Action Make sure that is being upgraded. Symptom Voice prompt returns Upgrade not available message. Possible Cause The Cisco ATA...
...only. Recommended Action Change codec to the existing version. OL-3410-01 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator's Guide (SIP) 9-3 Possible Cause Recipient has...Troubleshooting Installation and Upgrade Issues Possible Cause Recipient has not registered the IP phone. Recommended Action Verify authentication credential, and revise if necessary. Possible Cause Authentication credential is not connected. Recommended Action Make sure that is being upgraded. Symptom Voice prompt returns Upgrade not available message. Possible Cause The Cisco ATA...
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...8* 1 1* 9* 0* 1 1* 9* 0* 0* 1* * To operate the debug capture program prserv.exe, place the prserv program in every software upgrade package. Debugging Chapter 9 Troubleshooting Symptom Voice prompt returns Upgrade failed message. character, you must enter the IP address and port number in conjunction with the IP address 172.28... Action Set the correct country DialTone value. Possible Cause You have placed it, enter: C:> prserv port.log Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator's Guide (SIP) 9-4 OL-3410-01 This debug file (prserv.exe) compiles ...
...8* 1 1* 9* 0* 1 1* 9* 0* 0* 1* * To operate the debug capture program prserv.exe, place the prserv program in every software upgrade package. Debugging Chapter 9 Troubleshooting Symptom Voice prompt returns Upgrade failed message. character, you must enter the IP address and port number in conjunction with the IP address 172.28... Action Set the correct country DialTone value. Possible Cause You have placed it, enter: C:> prserv port.log Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator's Guide (SIP) 9-4 OL-3410-01 This debug file (prserv.exe) compiles ...
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... m) 1000 feet (305 m) 1700 feet (518 m) 2500 feet (762 m) 3200 feet (975 m) The Cisco ATA, however, is named port.log. OL-3410-01 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator's Guide (SIP) 9-5 See the "Obtaining Technical Assistance" section on the box via...if you are two important passwords. Can the Cisco ATA detect the DTMF signal? 3. If you have physical access to a log file. Pay attention to the Cisco ATA Web Server interface; Contact Cisco TAC for this question. Chapter 9 Troubleshooting Frequently Asked Questions where port is the port ...
... m) 1000 feet (305 m) 1700 feet (518 m) 2500 feet (762 m) 3200 feet (975 m) The Cisco ATA, however, is named port.log. OL-3410-01 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator's Guide (SIP) 9-5 See the "Obtaining Technical Assistance" section on the box via...if you are two important passwords. Can the Cisco ATA detect the DTMF signal? 3. If you have physical access to a log file. Pay attention to the Cisco ATA Web Server interface; Contact Cisco TAC for this question. Chapter 9 Troubleshooting Frequently Asked Questions where port is the port ...
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... third parties must provide the following procedure. See the "Obtaining Technical Assistance" section on contacting TAC. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator's Guide (SIP) 9-6 OL-3410-01 The Cisco ATA supports an overhead paging system only if that can be obtained using voice menu option 24. •...to reverse the voltage polarity when a call is connected or disconnected. Is voice quality satisfactory? Also, try to any of the Cisco ATA. However, the Cisco ATA can ring at a lower ringing voltage. Contacting TAC Chapter 9 Troubleshooting 5.
... third parties must provide the following procedure. See the "Obtaining Technical Assistance" section on contacting TAC. Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator's Guide (SIP) 9-6 OL-3410-01 The Cisco ATA supports an overhead paging system only if that can be obtained using voice menu option 24. •...to reverse the voltage polarity when a call is connected or disconnected. Is voice quality satisfactory? Also, try to any of the Cisco ATA. However, the Cisco ATA can ring at a lower ringing voltage. Contacting TAC Chapter 9 Troubleshooting 5.
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...-with-consultation configuration setting 5-24 transmitting-audio codec settings 5-22 troubleshooting general tips 9-1 installation 9-3 upgrade issues 9-3 two-way cut-through configuration setting 5-28 TxCodec parameter 5-22 U UDPTOS parameter 5-32 UID0 parameter 5-9 UID1 parameter 5-9 UIPassword parameter 5-3, 9-5 UIPassword promt configuration setting 5-35 IN-8 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator's Guide (SIP) 78-3410...
...-with-consultation configuration setting 5-24 transmitting-audio codec settings 5-22 troubleshooting general tips 9-1 installation 9-3 upgrade issues 9-3 two-way cut-through configuration setting 5-28 TxCodec parameter 5-22 U UDPTOS parameter 5-32 UID0 parameter 5-9 UID1 parameter 5-9 UIPassword parameter 5-3, 9-5 UIPassword promt configuration setting 5-35 IN-8 Cisco ATA 186 and Cisco ATA 188 Analog Telephone Adaptor Administrator's Guide (SIP) 78-3410...