Administration Guide
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Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-14640-01
Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-14640-01
Administration Guide
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...manual, may cause harmful interference to radio or television communications at their respective owners. in a residential installation. Cisco Unified IP Phone 7975G Administration Guide for FCC compliance of Class A devices: This equipment has been tested and found to provide ... radio-frequency energy. If the interference stops, it is for Cisco Unified Communications Manager 6.1 © 2007 Cisco Systems, Inc. Copyright © 1981, Regents of the University of Cisco Systems, Inc.; CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED...
...manual, may cause harmful interference to radio or television communications at their respective owners. in a residential installation. Cisco Unified IP Phone 7975G Administration Guide for FCC compliance of Class A devices: This equipment has been tested and found to provide ... radio-frequency energy. If the interference stops, it is for Cisco Unified Communications Manager 6.1 © 2007 Cisco Systems, Inc. Copyright © 1981, Regents of the University of Cisco Systems, Inc.; CISCO AND THE ABOVE-NAMED SUPPLIERS DISCLAIM ALL WARRANTIES, EXPRESSED OR IMPLIED...
Administration Guide
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... on Cisco Unified IP Phones 1-15 Overview 1-16 Required Network Components 1-16 Best Practices-Requirements and Recommendations 1-16 Security Restrictions 1-17 Overview of Configuring and Installing Cisco Unified IP Phones 1-17 Configuring Cisco Unified IP Phones in Cisco Unified Communications Manager 1-18 Checklist for Configuring the Cisco Unified IP Phone 7975G in Cisco Unified Communications Manager 1-19 Installing Cisco Unified IP Phones 1-21 Checklist for Installing the Cisco Unified IP Phone 7975G 1-22 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications...
... on Cisco Unified IP Phones 1-15 Overview 1-16 Required Network Components 1-16 Best Practices-Requirements and Recommendations 1-16 Security Restrictions 1-17 Overview of Configuring and Installing Cisco Unified IP Phones 1-17 Configuring Cisco Unified IP Phones in Cisco Unified Communications Manager 1-18 Checklist for Configuring the Cisco Unified IP Phone 7975G in Cisco Unified Communications Manager 1-19 Installing Cisco Unified IP Phones 1-21 Checklist for Installing the Cisco Unified IP Phone 7975G 1-22 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications...
Administration Guide
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... Determining the MAC Address of a Cisco Unified IP Phone 2-13 Setting Up the Cisco Unified IP Phone 3-1 Before You Begin 3-1 Network Requirements 3-1 Cisco Unified Communications Manager Configuration 3-2 Safety 3-2 Understanding the Cisco Unified IP Phone 7975G Components 3-3 Network and Access Ports 3-3 Handset 3-4 Speakerphone 3-4 Headset 3-4 Audio Quality Subjective to the User 3-5 Connecting a Headset 3-5 Disabling a Headset 3-5 Using External Devices with Your Cisco Unified IP Phone 3-5 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 vi OL...
... Determining the MAC Address of a Cisco Unified IP Phone 2-13 Setting Up the Cisco Unified IP Phone 3-1 Before You Begin 3-1 Network Requirements 3-1 Cisco Unified Communications Manager Configuration 3-2 Safety 3-2 Understanding the Cisco Unified IP Phone 7975G Components 3-3 Network and Access Ports 3-3 Handset 3-4 Speakerphone 3-4 Headset 3-4 Audio Quality Subjective to the User 3-5 Connecting a Headset 3-5 Disabling a Headset 3-5 Using External Devices with Your Cisco Unified IP Phone 3-5 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 vi OL...
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... Cisco Unified IP Phone 3-6 Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) 3-8 Adjusting the Placement of the Cisco Unified IP Phone 3-9 Adjusting Cisco Unified IP Phone Footstand and Phone Height 3-9 Securing the Phone with a Cable Lock 3-9 Mounting the Phone to the Wall 3-10 Verifying the Phone Startup Process 3-12 Configuring Startup Network Settings 3-13 Configuring Security on the Cisco Unified IP Phone 3-13 Configuring Settings on the Cisco Unified IP Phone 4-1 Configuration Menus on the Cisco Unified IP Phone 7975G...
... Cisco Unified IP Phone 3-6 Attaching the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) 3-8 Adjusting the Placement of the Cisco Unified IP Phone 3-9 Adjusting Cisco Unified IP Phone Footstand and Phone Height 3-9 Securing the Phone with a Cable Lock 3-9 Mounting the Phone to the Wall 3-10 Verifying the Phone Startup Process 3-12 Configuring Startup Network Settings 3-13 Configuring Security on the Cisco Unified IP Phone 3-13 Configuring Settings on the Cisco Unified IP Phone 4-1 Configuration Menus on the Cisco Unified IP Phone 7975G...
Administration Guide
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... 6-6 Configuring the Idle Display 6-6 Automatically Disabling the Cisco Unified IP Phone Touchscreen 6-7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone 7-1 Model Information Screen 7-2 Status Menu 7-2 Status Messages Screen 7-3 Network Statistics Screen 7-9 Firmware Versions Screen 7-10 Expansion Module(s) Screen (SCCP Phones Only) 7-11 Call Statistics Screen 7-12 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 viii OL-14640-01
... 6-6 Configuring the Idle Display 6-6 Automatically Disabling the Cisco Unified IP Phone Touchscreen 6-7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone 7-1 Model Information Screen 7-2 Status Menu 7-2 Status Messages Screen 7-3 Network Statistics Screen 7-9 Firmware Versions Screen 7-10 Expansion Module(s) Screen (SCCP Phones Only) 7-11 Call Statistics Screen 7-12 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 viii OL-14640-01
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... 9-7 Checking Static IP Address Settings 9-7 Verifying Voice VLAN Configuration 9-7 Verifying that the Phones Have Not Been Intentionally Reset 9-8 Eliminating DNS or Other Connectivity Errors 9-8 Checking Power Connection 9-8 Troubleshooting Cisco Unified IP Phone Security 9-9 General Troubleshooting Tips 9-10 General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) 9-14 OL-14640-01 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager...
... 9-7 Checking Static IP Address Settings 9-7 Verifying Voice VLAN Configuration 9-7 Verifying that the Phones Have Not Been Intentionally Reset 9-8 Eliminating DNS or Other Connectivity Errors 9-8 Checking Power Connection 9-8 Troubleshooting Cisco Unified IP Phone Security 9-9 General Troubleshooting Tips 9-10 General Troubleshooting Tips for the Cisco Unified IP Phone Expansion Module 7914 (SCCP Phones Only) 9-14 OL-14640-01 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager...
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... Entries A-4 Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer A-4 Feature Support by Protocol for the Cisco Unified IP Phone 7975G B-1 Supporting International Users C-1 Adding Language Overlays to Phone Buttons C-1 Installing the Cisco Unified Communications Manager Locale Installer C-1 Technical Specifications D-1 Physical and Operating Environment Specifications D-1 Cable Specifications D-2 Network and Access Port Pinouts D-2 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 x OL-14640-01
... Entries A-4 Installing and Configuring the Cisco Unified IP Phone Address Book Synchronizer A-4 Feature Support by Protocol for the Cisco Unified IP Phone 7975G B-1 Supporting International Users C-1 Adding Language Overlays to Phone Buttons C-1 Installing the Cisco Unified Communications Manager Locale Installer C-1 Technical Specifications D-1 Physical and Operating Environment Specifications D-1 Cable Specifications D-2 Network and Access Port Pinouts D-2 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 x OL-14640-01
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... network. Describes how to function in the Cisco Unified IP Phone 7975G on your network. Because of the close interaction between the Cisco Unified IP Phone and Cisco Unified Communications Manager, many of the tasks involve configuring network settings and affect the phone's ability to properly and safely install and configure the Cisco Unified IP Phone on a Voice-over-IP (VoIP) network. Audience Network engineers, system administrators, or...
... network. Describes how to function in the Cisco Unified IP Phone 7975G on your network. Because of the close interaction between the Cisco Unified IP Phone and Cisco Unified Communications Manager, many of the tasks involve configuring network settings and affect the phone's ability to properly and safely install and configure the Cisco Unified IP Phone on a Voice-over-IP (VoIP) network. Audience Network engineers, system administrators, or...
Administration Guide
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... the Cisco Unified IP Phone. Appendix C, "Supporting International Users" Provides information about Cisco Unified IP Phones or Cisco Unified Communications Manager, refer to the Cisco Unified IP Phone. Chapter 8, "Monitoring the Cisco Unified IP Phone Remotely" Describes the information that you can obtain from the Cisco Unified IP Phone. Chapter 9, "Troubleshooting and Maintenance" Provides tips for the Cisco Unified IP Phone 7975G using the SCCP or SIP protocol with troubleshooting. Preface Chapter 4, "Configuring Settings on the Cisco Unified IP Phone" Explains...
... the Cisco Unified IP Phone. Appendix C, "Supporting International Users" Provides information about Cisco Unified IP Phones or Cisco Unified Communications Manager, refer to the Cisco Unified IP Phone. Chapter 8, "Monitoring the Cisco Unified IP Phone Remotely" Describes the information that you can obtain from the Cisco Unified IP Phone. Chapter 9, "Troubleshooting and Maintenance" Provides tips for the Cisco Unified IP Phone 7975G using the SCCP or SIP protocol with troubleshooting. Preface Chapter 4, "Configuring Settings on the Cisco Unified IP Phone" Explains...
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... and is in screen font. Terminal sessions and information the system displays are in boldface screen font. Arguments for Cisco Unified Communications Manager 6.1 xiii and local laws, return this product you are unable to United States and local country laws... third-party authority to export@cisco.com. OL-14640-01 Cisco Unified IP Phone 7975G Administration Guide for which also lists all new and revised Cisco technical documentation, at : http://www.cisco.com/wwl/export/crypto/tool/stqrg.html. Preface Cisco Unified Communications Manager Business Edition Related publications...
... and is in screen font. Terminal sessions and information the system displays are in boldface screen font. Arguments for Cisco Unified Communications Manager 6.1 xiii and local laws, return this product you are unable to United States and local country laws... third-party authority to export@cisco.com. OL-14640-01 Cisco Unified IP Phone 7975G Administration Guide for which also lists all new and revised Cisco technical documentation, at : http://www.cisco.com/wwl/export/crypto/tool/stqrg.html. Preface Cisco Unified Communications Manager Business Edition Related publications...
Administration Guide
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... that accompanied this situation, you press the D key. Caution Means reader be familiar with electrical circuitry and be careful. Statement 1071 SAVE THESE INSTRUCTIONS Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 xiv OL-14640-01 Nonprinting characters, such as passwords are in a situation that could cause bodily injury. Note Means reader take...
... that accompanied this situation, you press the D key. Caution Means reader be familiar with electrical circuitry and be careful. Statement 1071 SAVE THESE INSTRUCTIONS Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 xiv OL-14640-01 Nonprinting characters, such as passwords are in a situation that could cause bodily injury. Note Means reader take...
Administration Guide
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... to the manufacturer documentation of the interfering device. 1 C H A P T E R An Overview of the Cisco Unified IP Phone The Cisco Unified IP Phone 7975G is a full-featured telephones that include file authentication, device authentication, signaling encryption, and media encryption. The Cisco Unified IP Phone 7975G provides a color touchscreen, support for Cisco Unified Communications Manager 6.1 1-1 These phones encode G.711a, G.711µ, G.722, G.729a, G.729ab, iLBC, and decode G.711a, G.711u, G.722...
... to the manufacturer documentation of the interfering device. 1 C H A P T E R An Overview of the Cisco Unified IP Phone The Cisco Unified IP Phone 7975G is a full-featured telephones that include file authentication, device authentication, signaling encryption, and media encryption. The Cisco Unified IP Phone 7975G provides a color touchscreen, support for Cisco Unified Communications Manager 6.1 1-1 These phones encode G.711a, G.711µ, G.722, G.729a, G.729ab, iLBC, and decode G.711a, G.711u, G.722...
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...-dial feature) • Web-based services (for example, a Personal Address Book button) • Phone features (for Cisco Unified Communications Manager 6.1 1-2 OL-14640-01 button 3 Display button Awakens the touchscreen from sleep mode or disables it for cleaning. Understanding the Cisco Unified IP Phone 7975G Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7975G Figure 1-1 shows the main components of the...
...-dial feature) • Web-based services (for example, a Personal Address Book button) • Phone features (for Cisco Unified Communications Manager 6.1 1-2 OL-14640-01 button 3 Display button Awakens the touchscreen from sleep mode or disables it for cleaning. Understanding the Cisco Unified IP Phone 7975G Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7975G Figure 1-1 shows the main components of the...
Administration Guide
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...button Toggles the headset on or off -hook) and the ringer volume (on the screen. OL-14640-01 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 1-3 Toggles the speakerphone on the screen. Select button-scroll to highlight a line using the...Scroll right and left to select an item that is highlighted on -hook). Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7975G 4 Messages button Auto-dials your touchscreen). 16 Handset light strip 17 Touchscreen Indicates an incoming call logs and ...
...button Toggles the headset on or off -hook) and the ringer volume (on the screen. OL-14640-01 Cisco Unified IP Phone 7975G Administration Guide for Cisco Unified Communications Manager 6.1 1-3 Toggles the speakerphone on the screen. Select button-scroll to highlight a line using the...Scroll right and left to select an item that is highlighted on -hook). Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phone 7975G 4 Messages button Auto-dials your touchscreen). 16 Handset light strip 17 Touchscreen Indicates an incoming call logs and ...
Administration Guide
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... through the port. Table 1-1 provides an overview of transferring Cisco Unified IP Phones use DHCP custom option 150. DHCP is a device-discovery protocol that the Cisco Unified IP Phone 7975G supports. Hypertext Transfer Protocol (HTTP) HTTP is successful, normal traffic can advertise its IP address. Cisco Unified IP Phones support several industry-standard and Cisco networking protocols required for additional information. After authentication is the...
... through the port. Table 1-1 provides an overview of transferring Cisco Unified IP Phones use DHCP custom option 150. DHCP is a device-discovery protocol that the Cisco Unified IP Phone 7975G supports. Hypertext Transfer Protocol (HTTP) HTTP is successful, normal traffic can advertise its IP address. Cisco Unified IP Phones support several industry-standard and Cisco networking protocols required for additional information. After authentication is the...
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... across the network. Link Layer Discovery Protocol (LLDP) LLDP is a standardized network discovery The Cisco Unified IP Phone supports LLDP protocol (similar to copy firmware or other phones and gateways. OL-14640-01 Cisco Unified IP Phone 7975G Administration Guide for voice products. CPPDP is a Cisco proprietary protocol used to CDP) that is a messaging protocol that addresses and To communicate using...
... across the network. Link Layer Discovery Protocol (LLDP) LLDP is a standardized network discovery The Cisco Unified IP Phone supports LLDP protocol (similar to copy firmware or other phones and gateways. OL-14640-01 Cisco Unified IP Phone 7975G Administration Guide for voice products. CPPDP is a Cisco proprietary protocol used to CDP) that is a messaging protocol that addresses and To communicate using...
Administration Guide
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... call control. Transport Layer Security (TLS) TLS is a connection-oriented transport protocol. On the Cisco Unified IP Phone, TFTP enables you to use a TFTP server other VoIP protocols, SIP is a connectionless messaging protocol Cisco Unified IP Phones transmit and receive for delivery of the Cisco Unified IP Phone Table 1-1 Supported Networking Protocols on the endpoint itself. If you must manually assign TFTP server...
... call control. Transport Layer Security (TLS) TLS is a connection-oriented transport protocol. On the Cisco Unified IP Phone, TFTP enables you to use a TFTP server other VoIP protocols, SIP is a connectionless messaging protocol Cisco Unified IP Phones transmit and receive for delivery of the Cisco Unified IP Phone Table 1-1 Supported Networking Protocols on the endpoint itself. If you must manually assign TFTP server...
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... 5-16. Chapter 1 An Overview of the Cisco Unified IP Phone What Features are Supported on the Cisco Unified IP Phone 7975G? For instructions on configuring the network settings on the Cisco Unified IP Phones, see the "Configuring Corporate Directories" section on page 5-15 and the "Setting Up Services" section on the Cisco Unified IP Phone." The Cisco Unified IP Phone functions much like a digital business phone, allowing you to configure on your...
... 5-16. Chapter 1 An Overview of the Cisco Unified IP Phone What Features are Supported on the Cisco Unified IP Phone 7975G? For instructions on configuring the network settings on the Cisco Unified IP Phones, see the "Configuring Corporate Directories" section on page 5-15 and the "Setting Up Services" section on the Cisco Unified IP Phone." The Cisco Unified IP Phone functions much like a digital business phone, allowing you to configure on your...
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.... Cisco Unified IP Phone 7975G Administration Guide for additional information. What Features are Supported on the Cisco Unified IP Phone." You can also use the context-sensitive help available within the application for the Cisco Unified IP Phone from the phone, see Chapter 4, "Configuring Settings on the Cisco Unified IP Phone," and see Chapter 7, "Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone 7975G? Chapter 1 An Overview of the Cisco Unified IP Phone Configuring...
.... Cisco Unified IP Phone 7975G Administration Guide for additional information. What Features are Supported on the Cisco Unified IP Phone." You can also use the context-sensitive help available within the application for the Cisco Unified IP Phone from the phone, see Chapter 4, "Configuring Settings on the Cisco Unified IP Phone," and see Chapter 7, "Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone 7975G? Chapter 1 An Overview of the Cisco Unified IP Phone Configuring...