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Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883
Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883
User Guide
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...trademarks or trademarks of the cursor when using EditDial Details Open the Details record for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Softkey Definitions Phone Screen Icons Button Icons Common Phone Tasks Softkey Definitions AbbrDial Dial using a speed dial index number Answer Answer a ...to their respective owners. Start a standard (ad hoc) conference call Press Hold or Resume. OL-14622-01 QUICK REFERENCE Cisco Unified IP Phone 7965G and 7945G Phone Guide for a (SCCP only) multiparty call in a call log EndCall Disconnect the current call or the current intercom ...
...trademarks or trademarks of the cursor when using EditDial Details Open the Details record for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Softkey Definitions Phone Screen Icons Button Icons Common Phone Tasks Softkey Definitions AbbrDial Dial using a speed dial index number Answer Answer a ...to their respective owners. Start a standard (ad hoc) conference call Press Hold or Resume. OL-14622-01 QUICK REFERENCE Cisco Unified IP Phone 7965G and 7945G Phone Guide for a (SCCP only) multiparty call in a call log EndCall Disconnect the current call or the current intercom ...
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... a menu item or call Transfer Transfer a call Update Refresh content VidMode Choose a video display mode (SCCP only) > Move through entered characters Phone Screen Icons Line and Call Status Call Forwarding enabled Call on hold Connected call Incoming call Off-hook On-hook Shared line in use Message... only) Feature Access Feature assigned to button Mobility assigned to button Hold assigned to button Conference assigned to button Transfer assigned to button Phone service URL assigned to button URL entry in a call log is ready to edit (SIP only) Option selected Feature enabled Button Icons...
... a menu item or call Transfer Transfer a call Update Refresh content VidMode Choose a video display mode (SCCP only) > Move through entered characters Phone Screen Icons Line and Call Status Call Forwarding enabled Call on hold Connected call Incoming call Off-hook On-hook Shared line in use Message... only) Feature Access Feature assigned to button Mobility assigned to button Hold assigned to button Conference assigned to button Transfer assigned to button Phone service URL assigned to button URL entry in a call log is ready to edit (SIP only) Option selected Feature enabled Button Icons...
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... Accessing the Help System on Your Phone 16 Understanding Feature Availability 17 Understanding SIP vs. SCCP 18 Basic Call Handling 19 Placing a Call-Basic Options 19 Placing a Call-Additional Options 20 Answering a Call 22 Ending a Call 23 Using Hold and Resume 24 Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP...
... Accessing the Help System on Your Phone 16 Understanding Feature Availability 17 Understanding SIP vs. SCCP 18 Basic Call Handling 19 Placing a Call-Basic Options 19 Placing a Call-Additional Options 20 Answering a Call 22 Ending a Call 23 Using Hold and Resume 24 Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP...
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Using Mute 25 Switching Between Multiple Calls 25 Switching an In-Progress Call to Another Phone 26 Viewing Multiple Calls 26 Transferring Calls 27 Sending a Call to a Voice Message System 28 Forwarding Calls to Another Number 28 Using Do Not Disturb ... Joining a Meet-Me Conference Call 34 Placing or Receiving Intercom Calls 35 Advanced Call Handling 37 Speed Dialing 37 Picking Up a Redirected Call on Your Phone 38 Storing and Retrieving Parked Calls 39 Logging Out of Hunt Groups 40 Using a Shared Line 40 Understanding Shared Lines 41 Using Barge to Add...
Using Mute 25 Switching Between Multiple Calls 25 Switching an In-Progress Call to Another Phone 26 Viewing Multiple Calls 26 Transferring Calls 27 Sending a Call to a Voice Message System 28 Forwarding Calls to Another Number 28 Using Do Not Disturb ... Joining a Meet-Me Conference Call 34 Placing or Receiving Intercom Calls 35 Advanced Call Handling 37 Speed Dialing 37 Picking Up a Redirected Call on Your Phone 38 Storing and Retrieving Parked Calls 39 Logging Out of Hunt Groups 40 Using a Shared Line 40 Understanding Shared Lines 41 Using Barge to Add...
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... Setting Up Speed Dials on the Web 64 Setting Up Phone Services on the Web 65 Controlling User Settings on the Web 66 Controlling Line Settings on the Web 67 Setting Up Phones and Access Lists for Mobile Connect 69 Using Cisco WebDialer 72 Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
... Setting Up Speed Dials on the Web 64 Setting Up Phone Services on the Web 65 Controlling User Settings on the Web 66 Controlling Line Settings on the Web 67 Setting Up Phones and Access Lists for Mobile Connect 69 Using Cisco WebDialer 72 Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
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Understanding Additional Configuration Options 74 Troubleshooting Your Phone 76 General Troubleshooting 76 Viewing Phone Administration Data 77 Using the Quality Reporting Tool 77 Cisco One-Year Limited Hardware Warranty Terms 79 Index 81 vi OL-14622-01
Understanding Additional Configuration Options 74 Troubleshooting Your Phone 76 General Troubleshooting 76 Viewing Phone Administration Data 77 Using the Quality Reporting Tool 77 Cisco One-Year Limited Hardware Warranty Terms 79 Index 81 vi OL-14622-01
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.... View your voice messages See Accessing Voice Messages, page 60. Then... Listen to the table below for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Learn about the phone screen See Understanding Phone Screen Features, page 14. Cisco Unified IP Phone 7965G and 7945G Phone Guide for pointers to ... You can read it is installed Start with an overview of Your...
.... View your voice messages See Accessing Voice Messages, page 60. Then... Listen to the table below for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Learn about the phone screen See Understanding Phone Screen Features, page 14. Cisco Unified IP Phone 7965G and 7945G Phone Guide for pointers to ... You can read it is installed Start with an overview of Your...
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... can be accessed from the source of the RF or AF signals. • Use shielded cables for the external device, or use cables with the Cisco Unified IP Phone: Cisco recommends the use external devices with a better shield and connector. • Shorten the length of the external device cable. • Apply ferrites or other such...
... can be accessed from the source of the RF or AF signals. • Use shielded cables for the external device, or use cables with the Cisco Unified IP Phone: Cisco recommends the use external devices with a better shield and connector. • Shorten the length of the external device cable. • Apply ferrites or other such...
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Cisco Unified IP Phone 7965G and 7945G Phone Guide for compliance with the EMC Directive [89/336/EC]. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use only external headsets that are...applicable laws and regulations. Accessibility Features A list of U.S. laws governing Cisco cryptographic products may be found at: http://www.cisco.com/wwl/export/crypto/tool/stqrg.html. and local country laws. If you are responsible for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Importers, exporters, distributors and...
Cisco Unified IP Phone 7965G and 7945G Phone Guide for compliance with the EMC Directive [89/336/EC]. Delivery of Cisco cryptographic products does not imply third-party authority to import, export, distribute or use only external headsets that are...applicable laws and regulations. Accessibility Features A list of U.S. laws governing Cisco cryptographic products may be found at: http://www.cisco.com/wwl/export/crypto/tool/stqrg.html. and local country laws. If you are responsible for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Importers, exporters, distributors and...
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Connecting Your Phone Your system administrator will likely connect your phone. 89 1 AUX 10/100 SW 10/100 PC DC48V 3 2 6 5 4 1 DC adaptor port (DC48V) 2 AC-to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your new Cisco Unified IP Phone to -DC power supply 3 AC power cord 4 Network port (10/100/1000 SW) 113950 7 5 Access port (10/100/1000 PC) 6 Handset port 7 Headset port 8 Footstand button 4 OL-14622-01
Connecting Your Phone Your system administrator will likely connect your phone. 89 1 AUX 10/100 SW 10/100 PC DC48V 3 2 6 5 4 1 DC adaptor port (DC48V) 2 AC-to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your new Cisco Unified IP Phone to -DC power supply 3 AC power cord 4 Network port (10/100/1000 SW) 113950 7 5 Access port (10/100/1000 PC) 6 Handset port 7 Headset port 8 Footstand button 4 OL-14622-01
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Return the handset to the handset rest. See the table below for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Cisco Unified IP Phone 7965G and 7945G Phone Guide for instructions. 1 2 3 77354 1 Set the handset aside and pull the square plastic tab from the cradle area. Removing the Hookswitch Clip (Required) Before you ...
Return the handset to the handset rest. See the table below for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Cisco Unified IP Phone 7965G and 7945G Phone Guide for instructions. 1 2 3 77354 1 Set the handset aside and pull the square plastic tab from the cradle area. Removing the Hookswitch Clip (Required) Before you ...
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...headsets that support of a headset would be heard by the remote party or by a range of these devices and their proximity to Cisco Unified IP Phone users. Cisco recommends that customers test the headsets that is connected to the network, your system administrator might be caused by both the remote party... and you, the Cisco Unified IP Phone user. Some potential humming or buzzing sounds can cause remote parties to hear an echo of the headsets and handsets on the far...
...headsets that support of a headset would be heard by the remote party or by a range of these devices and their proximity to Cisco Unified IP Phone users. Cisco recommends that customers test the headsets that is connected to the network, your system administrator might be caused by both the remote party... and you, the Cisco Unified IP Phone user. Some potential humming or buzzing sounds can cause remote parties to hear an echo of the headsets and handsets on the far...
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Nevertheless, it is ultimately still the customer's responsibility to test this equipment in their own environment to determine suitable performance. For information about headsets, see: http://www.vxicorp.com/cisco http://www.plantronics.com/cisco http://www.jabra.com Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
Nevertheless, it is ultimately still the customer's responsibility to test this equipment in their own environment to determine suitable performance. For information about headsets, see: http://www.vxicorp.com/cisco http://www.plantronics.com/cisco http://www.jabra.com Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
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...-feature telephone that provides voice communication over the same data network that your computer uses, allowing you to identify buttons and hardware on the phone screen. Cisco Unified IP Phone 7965G 17 16 1 2 3 4 5 6 7 8 9 15 14 13 12 11 10 184913 8 OL-14622-01 Understanding Buttons... and Hardware You can provide enhanced productivity features that extend your call -handling features, your Cisco Unified IP Phone can use the graphics below to place and receive phone calls, put calls on hold, transfer calls, make conference calls, and so on. In addition...
...-feature telephone that provides voice communication over the same data network that your computer uses, allowing you to identify buttons and hardware on the phone screen. Cisco Unified IP Phone 7965G 17 16 1 2 3 4 5 6 7 8 9 15 14 13 12 11 10 184913 8 OL-14622-01 Understanding Buttons... and Hardware You can provide enhanced productivity features that extend your call -handling features, your Cisco Unified IP Phone can use the graphics below to place and receive phone calls, put calls on hold, transfer calls, make conference calls, and so on. In addition...
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Cisco Unified IP Phone 7945G 17 1 2 16 1 15 14 3 4 5 6 7 8 9 13 12 11 10 184912 Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
Cisco Unified IP Phone 7945G 17 1 2 16 1 15 14 3 4 5 6 7 8 9 13 12 11 10 184912 Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
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... Transfer button) Buttons illuminate to indicate status: Green, steady-Active call or two-way intercom call Green, flashing-Held call • Understanding Phone Screen Features, page 14 • Basic Call Handling, page 19 • Speed Dialing, page 37 • Using a Shared Line, page...the Directories menu. Item Description For more information, see... 1 Programmable buttons Depending on configuration, programmable buttons provide access to: • Phone lines and intercom lines (line buttons) • Speed-dial numbers (speed-dial buttons, including the BLF speed-dial feature) • ...
... Transfer button) Buttons illuminate to indicate status: Green, steady-Active call or two-way intercom call Green, flashing-Held call • Understanding Phone Screen Features, page 14 • Basic Call Handling, page 19 • Speed Dialing, page 37 • Using a Shared Line, page...the Directories menu. Item Description For more information, see... 1 Programmable buttons Depending on configuration, programmable buttons provide access to: • Phone lines and intercom lines (line buttons) • Speed-dial numbers (speed-dial buttons, including the BLF speed-dial feature) • ...
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...on or off. When the Using Mute, page 25 microphone is muted, the button is lit. Screen Features, page 14 Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Toggles the speakerphone on -hook). Note The Select button does not take action. 6.... • Press to select an item that is lit. When the speakerphone is on , the button is highlighted on Understanding Phone your phone screen). Using a Handset, Headset, and Speakerphone, page 50 Allows you to scroll horizontally in multi-column displays. When the headset...
...on or off. When the Using Mute, page 25 microphone is muted, the button is lit. Screen Features, page 14 Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Toggles the speakerphone on -hook). Note The Select button does not take action. 6.... • Press to select an item that is lit. When the speakerphone is on , the button is highlighted on Understanding Phone your phone screen). Using a Handset, Headset, and Speakerphone, page 50 Allows you to scroll horizontally in multi-column displays. When the headset...
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.... See Making and Receiving Secure Calls, page 44. 12 OL-14622-01 The Cisco Unified IP Phone 7965G supports one to six lines and the Cisco Unified IP Phone 7945G supports one call can use to help you . To see your phone lines, look at any time; Icon Line or call state Description On-hook line... No call on hold. See Using Hold and Resume, page 24. Understanding Line and Call Icons Your phone displays ...
.... See Making and Receiving Secure Calls, page 44. 12 OL-14622-01 The Cisco Unified IP Phone 7965G supports one to six lines and the Cisco Unified IP Phone 7945G supports one call can use to help you . To see your phone lines, look at any time; Icon Line or call state Description On-hook line... No call on hold. See Using Hold and Resume, page 24. Understanding Line and Call Icons Your phone displays ...
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... not in Do Not Disturb (BLF) See Using BLF to Determine a Line State, page 44. See Placing or Receiving Intercom Calls, page 35. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Busy line (BLF) See Using BLF to Determine a Line State, page 44. Idle line (BLF) See Using BLF...
... not in Do Not Disturb (BLF) See Using BLF to Determine a Line State, page 44. See Placing or Receiving Intercom Calls, page 35. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Busy line (BLF) See Using BLF to Determine a Line State, page 44. Idle line (BLF) See Using BLF...