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Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883
Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883
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...defaults Exit Return to the previous screen OL-14622-01 QUICK REFERENCE Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Softkey Definitions Phone Screen Icons Button Icons Common Phone Tasks Softkey Definitions AbbrDial Dial using a speed dial index number ... Create a conference call Delete Remove characters to the right of Cisco Systems, Inc. Place an intercom call Press Hold or Resume. All other company. (0705R) © 2007 Cisco Systems, Inc. Common Phone Tasks View online help on /off Do Not Disturb (DND)...
...defaults Exit Return to the previous screen OL-14622-01 QUICK REFERENCE Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Softkey Definitions Phone Screen Icons Button Icons Common Phone Tasks Softkey Definitions AbbrDial Dial using a speed dial index number ... Create a conference call Delete Remove characters to the right of Cisco Systems, Inc. Place an intercom call Press Hold or Resume. All other company. (0705R) © 2007 Cisco Systems, Inc. Common Phone Tasks View online help on /off Do Not Disturb (DND)...
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... a menu item or call Transfer Transfer a call Update Refresh content VidMode Choose a video display mode (SCCP only) > Move through entered characters Phone Screen Icons Line and Call Status Call Forwarding enabled Call on hold Connected call Incoming call Off-hook On-hook Shared line in use Message... only) Feature Access Feature assigned to button Mobility assigned to button Hold assigned to button Conference assigned to button Transfer assigned to button Phone service URL assigned to button URL entry in a call log is ready to edit (SIP only) Option selected Feature enabled Button Icons...
... a menu item or call Transfer Transfer a call Update Refresh content VidMode Choose a video display mode (SCCP only) > Move through entered characters Phone Screen Icons Line and Call Status Call Forwarding enabled Call on hold Connected call Incoming call Off-hook On-hook Shared line in use Message... only) Feature Access Feature assigned to button Mobility assigned to button Hold assigned to button Conference assigned to button Transfer assigned to button Phone service URL assigned to button URL entry in a call log is ready to edit (SIP only) Option selected Feature enabled Button Icons...
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... 22 Ending a Call 23 Using Hold and Resume 24 Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Contents Getting Started 1 Using this Guide 1 Finding Additional Information 2 Safety and Performance Information 2 Cisco Product Security Overview 3 Accessibility Features 3 Connecting Your Phone 4 An Overview of Your Phone 8 Understanding Buttons and Hardware 8 Understanding Lines and Calls...
... 22 Ending a Call 23 Using Hold and Resume 24 Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Contents Getting Started 1 Using this Guide 1 Finding Additional Information 2 Safety and Performance Information 2 Cisco Product Security Overview 3 Accessibility Features 3 Connecting Your Phone 4 An Overview of Your Phone 8 Understanding Buttons and Hardware 8 Understanding Lines and Calls...
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Using Mute 25 Switching Between Multiple Calls 25 Switching an In-Progress Call to Another Phone 26 Viewing Multiple Calls 26 Transferring Calls 27 Sending a Call to a Voice Message System 28 Forwarding Calls to Another Number 28 Using Do Not Disturb ... Joining a Meet-Me Conference Call 34 Placing or Receiving Intercom Calls 35 Advanced Call Handling 37 Speed Dialing 37 Picking Up a Redirected Call on Your Phone 38 Storing and Retrieving Parked Calls 39 Logging Out of Hunt Groups 40 Using a Shared Line 40 Understanding Shared Lines 41 Using Barge to Add...
Using Mute 25 Switching Between Multiple Calls 25 Switching an In-Progress Call to Another Phone 26 Viewing Multiple Calls 26 Transferring Calls 27 Sending a Call to a Voice Message System 28 Forwarding Calls to Another Number 28 Using Do Not Disturb ... Joining a Meet-Me Conference Call 34 Placing or Receiving Intercom Calls 35 Advanced Call Handling 37 Speed Dialing 37 Picking Up a Redirected Call on Your Phone 38 Storing and Retrieving Parked Calls 39 Logging Out of Hunt Groups 40 Using a Shared Line 40 Understanding Shared Lines 41 Using Barge to Add...
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... Setting Up Speed Dials on the Web 64 Setting Up Phone Services on the Web 65 Controlling User Settings on the Web 66 Controlling Line Settings on the Web 67 Setting Up Phones and Access Lists for Mobile Connect 69 Using Cisco WebDialer 72 Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
... Setting Up Speed Dials on the Web 64 Setting Up Phone Services on the Web 65 Controlling User Settings on the Web 66 Controlling Line Settings on the Web 67 Setting Up Phones and Access Lists for Mobile Connect 69 Using Cisco WebDialer 72 Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
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Understanding Additional Configuration Options 74 Troubleshooting Your Phone 76 General Troubleshooting 76 Viewing Phone Administration Data 77 Using the Quality Reporting Tool 77 Cisco One-Year Limited Hardware Warranty Terms 79 Index 81 vi OL-14622-01
Understanding Additional Configuration Options 74 Troubleshooting Your Phone 76 General Troubleshooting 76 Viewing Phone Administration Data 77 Using the Quality Reporting Tool 77 Cisco One-Year Limited Hardware Warranty Terms 79 Index 81 vi OL-14622-01
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... what the button lights mean See Understanding Buttons and Hardware, page 8. Set up speed dialing See Speed Dialing, page 37. Cisco Unified IP Phone 7965G and 7945G Phone Guide for pointers to the table below for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Make calls See Placing a Call-Basic Options, page 19. Transfer calls See Transferring Calls, page...
... what the button lights mean See Understanding Buttons and Hardware, page 8. Set up speed dialing See Speed Dialing, page 37. Cisco Unified IP Phone 7965G and 7945G Phone Guide for pointers to the table below for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Make calls See Placing a Call-Basic Options, page 19. Transfer calls See Transferring Calls, page...
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... from the source of the RF or AF signals. • Use shielded cables for the external device, or use cables with the Cisco Unified IP Phone: Cisco recommends the use external devices with a better shield and connector. • Shorten the length of external devices, cables, and connectors. ... dependent on the cables for information about the impact of a power failure or disruption, you may still occur. Depending on your Cisco Unified IP Phone. Using External Devices The following information applies when you take one or more of the following actions: • Move the external ...
... from the source of the RF or AF signals. • Use shielded cables for the external device, or use cables with the Cisco Unified IP Phone: Cisco recommends the use external devices with a better shield and connector. • Shorten the length of external devices, cables, and connectors. ... dependent on the cables for information about the impact of a power failure or disruption, you may still occur. Depending on your Cisco Unified IP Phone. Using External Devices The following information applies when you take one or more of the following actions: • Move the external ...
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... you require further assistance please contact us by sending email to export@cisco.com. Caution In European Union countries, use . Cisco Product Security Overview This product contains cryptographic features and is available upon request. By using this product immediately. Cisco Unified IP Phone 7965G and 7945G Phone Guide for compliance with applicable laws and regulations. If you agree...
... you require further assistance please contact us by sending email to export@cisco.com. Caution In European Union countries, use . Cisco Product Security Overview This product contains cryptographic features and is available upon request. By using this product immediately. Cisco Unified IP Phone 7965G and 7945G Phone Guide for compliance with applicable laws and regulations. If you agree...
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Connecting Your Phone Your system administrator will likely connect your phone. 89 1 AUX 10/100 SW 10/100 PC DC48V 3 2 6 5 4 1 DC adaptor port (DC48V) 2 AC-to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your new Cisco Unified IP Phone to -DC power supply 3 AC power cord 4 Network port (10/100/1000 SW) 113950 7 5 Access port (10/100/1000 PC) 6 Handset port 7 Headset port 8 Footstand button 4 OL-14622-01
Connecting Your Phone Your system administrator will likely connect your phone. 89 1 AUX 10/100 SW 10/100 PC DC48V 3 2 6 5 4 1 DC adaptor port (DC48V) 2 AC-to the corporate IP telephony network. If that is not the case, refer to the graphic and table below to connect your new Cisco Unified IP Phone to -DC power supply 3 AC power cord 4 Network port (10/100/1000 SW) 113950 7 5 Access port (10/100/1000 PC) 6 Handset port 7 Headset port 8 Footstand button 4 OL-14622-01
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Cisco Unified IP Phone 7965G and 7945G Phone Guide for instructions. 1 2 3 77354 1 Set the handset aside and pull the square plastic tab from the handset rest. 2 Rotate the tab 180 degrees. 3 Slide the ... the cradle area. Removing the Hookswitch Clip (Required) Before you pick up the handset. 185165 Adjusting the Handset Rest (Optional) Cisco recommends adjusting the handset rest, particularly when wall-mounting the phones, as this will ensure that the receiver will not readily slip out of the rotated tab. See the table below...
Cisco Unified IP Phone 7965G and 7945G Phone Guide for instructions. 1 2 3 77354 1 Set the handset aside and pull the square plastic tab from the handset rest. 2 Rotate the tab 180 degrees. 3 Slide the ... the cradle area. Removing the Hookswitch Clip (Required) Before you pick up the handset. 185165 Adjusting the Handset Rest (Optional) Cisco recommends adjusting the handset rest, particularly when wall-mounting the phones, as this will ensure that the receiver will not readily slip out of the rotated tab. See the table below...
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... of a headset must sound good to you (the user) and to Cisco Unified IP Phone users. Cisco Systems recommends the use a headset, connect it to the network, your phone using a local power cube or power injector. Because of these devices and...Cisco Unified IP Phone user. Adjusting the Footstand (Optional) To change the angle of third-party headsets for use with Cisco Unified IP Phones. 6 OL-14622-01 To register with TAPS After your phone is the potential for an audible hum. Although Cisco Systems performs some audio noise may be inappropriate for the Cisco Unified IP Phone...
... of a headset must sound good to you (the user) and to Cisco Unified IP Phone users. Cisco Systems recommends the use a headset, connect it to the network, your phone using a local power cube or power injector. Because of these devices and...Cisco Unified IP Phone user. Adjusting the Footstand (Optional) To change the angle of third-party headsets for use with Cisco Unified IP Phones. 6 OL-14622-01 To register with TAPS After your phone is the potential for an audible hum. Although Cisco Systems performs some audio noise may be inappropriate for the Cisco Unified IP Phone...
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Nevertheless, it is ultimately still the customer's responsibility to test this equipment in their own environment to determine suitable performance. For information about headsets, see: http://www.vxicorp.com/cisco http://www.plantronics.com/cisco http://www.jabra.com Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
Nevertheless, it is ultimately still the customer's responsibility to test this equipment in their own environment to determine suitable performance. For information about headsets, see: http://www.vxicorp.com/cisco http://www.plantronics.com/cisco http://www.jabra.com Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
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... web-based services. • Online customizing of Your Phone Your Cisco Unified IP Phone is a full-feature telephone that provides voice communication over the same data network that extend your phone. Understanding Buttons and Hardware You can use the graphics below to basic call-handling features, your Cisco Unified IP Phone can provide enhanced productivity features that your computer uses...
... web-based services. • Online customizing of Your Phone Your Cisco Unified IP Phone is a full-feature telephone that provides voice communication over the same data network that extend your phone. Understanding Buttons and Hardware You can use the graphics below to basic call-handling features, your Cisco Unified IP Phone can provide enhanced productivity features that your computer uses...
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Cisco Unified IP Phone 7945G 17 1 2 16 1 15 14 3 4 5 6 7 8 9 13 12 11 10 184912 Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
Cisco Unified IP Phone 7945G 17 1 2 16 1 15 14 3 4 5 6 7 8 9 13 12 11 10 184912 Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP)
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... Transfer button) Buttons illuminate to indicate status: Green, steady-Active call or two-way intercom call Green, flashing-Held call • Understanding Phone Screen Features, page 14 • Basic Call Handling, page 19 • Speed Dialing, page 37 • Using a Shared Line, ...the Directories menu. Item Description For more information, see... 1 Programmable buttons Depending on configuration, programmable buttons provide access to: • Phone lines and intercom lines (line buttons) • Speed-dial numbers (speed-dial buttons, including the BLF speed-dial feature) • ...
... Transfer button) Buttons illuminate to indicate status: Green, steady-Active call or two-way intercom call Green, flashing-Held call • Understanding Phone Screen Features, page 14 • Basic Call Handling, page 19 • Speed Dialing, page 37 • Using a Shared Line, ...the Directories menu. Item Description For more information, see... 1 Programmable buttons Depending on configuration, programmable buttons provide access to: • Phone lines and intercom lines (line buttons) • Speed-dial numbers (speed-dial buttons, including the BLF speed-dial feature) • ...
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When the headset is lit. Note The Select button does not take action. Screen Features, page 14 Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Use it to scroll horizontally in multi-column displays. Using a Handset, Headset, and Speakerphone, page 50... page 54 Navigation button • Scroll up and down to see menus and highlight items. • Scroll right and left to change phone screen and ring settings. When the Using Mute, page 25 microphone is muted, the button is on -hook). Using the User Options ...
When the headset is lit. Note The Select button does not take action. Screen Features, page 14 Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Use it to scroll horizontally in multi-column displays. Using a Handset, Headset, and Speakerphone, page 50... page 54 Navigation button • Scroll up and down to see menus and highlight items. • Scroll right and left to change phone screen and ring settings. When the Using Mute, page 25 microphone is muted, the button is on -hook). Using the User Options ...
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... as many lines as you . Ringing call A call is ringing on one call can be active at the right side of your phone. Remote-in-use Reverting call Authenticated call state. See Making and Receiving Secure Calls, page 44. 12 OL-14622-01 Only one ...your system administrator can use to the other calls are dialing a number or an outgoing call is ringing. The Cisco Unified IP Phone 7965G supports one to six lines and the Cisco Unified IP Phone 7945G supports one to two lines, depending on this number according to call . Icon Line or call state Description ...
... as many lines as you . Ringing call A call is ringing on one call can be active at the right side of your phone. Remote-in-use Reverting call Authenticated call state. See Making and Receiving Secure Calls, page 44. 12 OL-14622-01 Only one ...your system administrator can use to the other calls are dialing a number or an outgoing call is ringing. The Cisco Unified IP Phone 7965G supports one to six lines and the Cisco Unified IP Phone 7945G supports one to two lines, depending on this number according to call . Icon Line or call state Description ...
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Line in use. Idle Intercom line The intercom line is sending or receiving one-way audio. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Placing or call See Making and Receiving Secure Calls, page 44. Icon Line or call state Description Encrypted call Receiving ...
Line in use. Idle Intercom line The intercom line is sending or receiving one-way audio. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Placing or call See Making and Receiving Secure Calls, page 44. Icon Line or call state Description Encrypted call Receiving ...