User Guide
Page 3
...conference call Press intercom button, enter a number if necessary, and speak after dialing a number. Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are the property of the cursor when using EditDial Details Open the Details record for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Softkey Definitions Phone...Press more > Confrn, dial the participant, then press Confrn again. The use of Cisco Systems, Inc. OL-14622-01 QUICK REFERENCE Cisco Unified IP Phone 7965G and 7945G Phone Guide for a (SCCP only) multiparty call in the Missed Calls and Received Calls ...
...conference call Press intercom button, enter a number if necessary, and speak after dialing a number. Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are the property of the cursor when using EditDial Details Open the Details record for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Softkey Definitions Phone...Press more > Confrn, dial the participant, then press Confrn again. The use of Cisco Systems, Inc. OL-14622-01 QUICK REFERENCE Cisco Unified IP Phone 7965G and 7945G Phone Guide for a (SCCP only) multiparty call in the Missed Calls and Received Calls ...
User Guide
Page 4
... last party added to a conference call Save Save the chosen settings Search Search for a directory listing Select Select a menu item or call Transfer Transfer a call Update Refresh content VidMode Choose a video display mode (SCCP only) > Move through entered characters Phone Screen Icons Line and Call...use Video enabled (SCCP only) Feature Access Feature assigned to button Mobility assigned to button Hold assigned to button Conference assigned to button Transfer assigned to button Phone service URL assigned to button URL entry in a call log is ready to edit (SIP only) Option ...
... last party added to a conference call Save Save the chosen settings Search Search for a directory listing Select Select a menu item or call Transfer Transfer a call Update Refresh content VidMode Choose a video display mode (SCCP only) > Move through entered characters Phone Screen Icons Line and Call...use Video enabled (SCCP only) Feature Access Feature assigned to button Mobility assigned to button Hold assigned to button Conference assigned to button Transfer assigned to button Phone service URL assigned to button URL entry in a call log is ready to edit (SIP only) Option ...
User Guide
Page 6
... an In-Progress Call to Another Phone 26 Viewing Multiple Calls 26 Transferring Calls 27 Sending a Call to a Voice Message System 28 Forwarding Calls to Another Number 28 Using Do Not Disturb 29 Making Conference Calls 30 Using Conference Features 30 Using Conference 31 Using Join 32 Using cBarge ...32 Using Meet-Me 33 Viewing or Removing Conference Participants 34 Starting or Joining a Meet-Me Conference Call 34 Placing or Receiving Intercom Calls 35 Advanced Call Handling 37 Speed Dialing 37 Picking Up a Redirected Call on Your Phone 38 Storing and Retrieving Parked Calls 39 Logging Out...
... an In-Progress Call to Another Phone 26 Viewing Multiple Calls 26 Transferring Calls 27 Sending a Call to a Voice Message System 28 Forwarding Calls to Another Number 28 Using Do Not Disturb 29 Making Conference Calls 30 Using Conference Features 30 Using Conference 31 Using Join 32 Using cBarge ...32 Using Meet-Me 33 Viewing or Removing Conference Participants 34 Starting or Joining a Meet-Me Conference Call 34 Placing or Receiving Intercom Calls 35 Advanced Call Handling 37 Speed Dialing 37 Picking Up a Redirected Call on Your Phone 38 Storing and Retrieving Parked Calls 39 Logging Out...
User Guide
Page 9
... 19. Share a phone number See Using a Shared Line, page 40. Cisco Unified IP Phone 7965G and 7945G Phone Guide for a solid understanding of the features available on your phone. Use your phone after it completely for Cisco Unified Communications Manager 6.1 (...phone as a speakerphone See Using a Handset, Headset, and Speakerphone, page 50. Set up speed dialing See Speed Dialing, page 37. Use your missed calls See Using Call Logs, page 54. Connect your voice messages See Accessing Voice Messages, page 60. Listen to ... Make conference calls See Making Conference...
... 19. Share a phone number See Using a Shared Line, page 40. Cisco Unified IP Phone 7965G and 7945G Phone Guide for a solid understanding of the features available on your phone. Use your phone after it completely for Cisco Unified Communications Manager 6.1 (...phone as a speakerphone See Using a Handset, Headset, and Speakerphone, page 50. Set up speed dialing See Speed Dialing, page 37. Use your missed calls See Using Call Logs, page 54. Connect your voice messages See Accessing Voice Messages, page 60. Listen to ... Make conference calls See Making Conference...
User Guide
Page 16
...Cisco Unified IP Phone can use the graphics below to place and receive phone calls, put calls on hold, transfer calls, make conference calls, and so on. Depending on configuration, your phone supports: • Access to network data, XML applications, and web-based services. • Online customizing of Your Phone Your Cisco Unified IP Phone...that provides voice communication over the same data network that your computer uses, allowing you to identify buttons and hardware on the phone screen. Cisco Unified IP Phone 7965G 17 16 1 2 3 4 5 6 7 8 9 15 14 13 12 11 10 184913 8 OL-14622-...
...Cisco Unified IP Phone can use the graphics below to place and receive phone calls, put calls on hold, transfer calls, make conference calls, and so on. Depending on configuration, your phone supports: • Access to network data, XML applications, and web-based services. • Online customizing of Your Phone Your Cisco Unified IP Phone...that provides voice communication over the same data network that your computer uses, allowing you to identify buttons and hardware on the phone screen. Cisco Unified IP Phone 7965G 17 16 1 2 3 4 5 6 7 8 9 15 14 13 12 11 10 184913 8 OL-14622-...
User Guide
Page 25
... CallBack Forward All Park PickUp Conference Conference List Do Not Disturb or Do Not Disturb End Call Group PickUp Hold Hunt Group or Hunt Group Malicious Call ID MeetMe Mobility New Call Other PickUp Quality Reporting Tool Redial Remove Last Participant Transfer Video Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP...
... CallBack Forward All Park PickUp Conference Conference List Do Not Disturb or Do Not Disturb End Call Group PickUp Hold Hunt Group or Hunt Group Malicious Call ID MeetMe Mobility New Call Other PickUp Quality Reporting Tool Redial Remove Last Participant Transfer Video Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP...
User Guide
Page 38
... DND settings Press Do Not Disturb or DND. You can create a conference in to your phone. • Conference-Allows you to create a standard (ad hoc) conference by calling each participant. Making Conference Calls Your Cisco Unified IP Phone allows you to talk simultaneously with multiple parties in a conference call on most phones. • Join-Allows you to create a standard (ad hoc...
... DND settings Press Do Not Disturb or DND. You can create a conference in to your phone. • Conference-Allows you to create a standard (ad hoc) conference by calling each participant. Making Conference Calls Your Cisco Unified IP Phone allows you to talk simultaneously with multiple parties in a conference call on most phones. • Join-Allows you to create a standard (ad hoc...
User Guide
Page 39
Repeat the steps listed above. See Viewing or Removing Conference Participants, page 34. Enter the participant's phone number. 3. Wait for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Your system administrator determines whether non-initiators of participants or remove participants Then... 1. Cisco Unified IP Phone 7965G and 7945G Phone Guide for the call each participant. If you to call to connect. 4. Press...
Repeat the steps listed above. See Viewing or Removing Conference Participants, page 34. Enter the participant's phone number. 3. Wait for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Your system administrator determines whether non-initiators of participants or remove participants Then... 1. Cisco Unified IP Phone 7965G and 7945G Phone Guide for the call each participant. If you to call to connect. 4. Press...
User Guide
Page 40
...call (s) and press Select, then press Join to see Join.) 2. Using Join (SCCP phones only) Join allows you to combine two or more existing calls to create a conference in which you are on multiple phone lines 1. If you want to ... Selected calls display this icon . 2. Join together ...or DirTrfr softkeys. See a list of the following occurs: • The calls are on a single phone line 1. Then... Press the green flashing line button want to include in the conference. Press Join. (You may need to press the more softkey to a single line before using cBarge ...
...call (s) and press Select, then press Join to see Join.) 2. Using Join (SCCP phones only) Join allows you to combine two or more existing calls to create a conference in which you are on multiple phone lines 1. If you want to ... Selected calls display this icon . 2. Join together ...or DirTrfr softkeys. See a list of the following occurs: • The calls are on a single phone line 1. Then... Press the green flashing line button want to include in the conference. Press Join. (You may need to press the more softkey to a single line before using cBarge ...
User Guide
Page 41
... join the conference by Press the line button for the shared line. For more information. Then... Obtain a Meet-Me phone number from a non-secure phone, your phone displays the message, "Device Not Authorized." Note You will hear a busy tone if you want to... In this case, participants must call back. Cisco Unified IP Phone 7965G and 7945G Phone Guide for...
... join the conference by Press the line button for the shared line. For more information. Then... Obtain a Meet-Me phone number from a non-secure phone, your phone displays the message, "Device Not Authorized." Note You will hear a busy tone if you want to... In this case, participants must call back. Cisco Unified IP Phone 7965G and 7945G Phone Guide for...
User Guide
Page 42
... participant's name and press Remove. icon beside the participant's name on the phone secure screen. Get an updated list of conference participants Press ConfList or Conference List. Drop the last participant added to the name. Obtain a Meet-Me phone number from a secure phone phone screen. In this case, participants must call is Look for the or...
... participant's name and press Remove. icon beside the participant's name on the phone secure screen. Get an updated list of conference participants Press ConfList or Conference List. Drop the last participant added to the name. Obtain a Meet-Me phone number from a secure phone phone screen. In this case, participants must call is Look for the or...
User Guide
Page 43
... intercom calls. • You cannot place an intercom call on hold. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) End a Meet-Me conference All participants must hang up. Join a Meet-Me conference Dial the Meet-Me conference number (provided by the conference initiator). If you want to hear the message. • Talk to...
... intercom calls. • You cannot place an intercom call on hold. Cisco Unified IP Phone 7965G and 7945G Phone Guide for Cisco Unified Communications Manager 6.1 (SCCP and SIP) End a Meet-Me conference All participants must hang up. Join a Meet-Me conference Dial the Meet-Me conference number (provided by the conference initiator). If you want to hear the message. • Talk to...
User Guide
Page 47
...with the park-unoccupied icon to call park number speed dial the directed call . Press Transfer again to finish storing the call park number. Cisco Unified IP Phone 7965G and 7945G Phone Guide for the desired line, then press a Call PickUp button or softkey. • Pressing PickUp, GPickUp or Group PickUp connects you ... If you dial or speed dial. During a call so that you want to ... Storing and Retrieving Parked Calls You can retrieve it from any Cisco Unified IP Phone in a conference room). Store an active call park number displayed on a non-primary line, first press for...
...with the park-unoccupied icon to call park number speed dial the directed call . Press Transfer again to finish storing the call park number. Cisco Unified IP Phone 7965G and 7945G Phone Guide for the desired line, then press a Call PickUp button or softkey. • Pressing PickUp, GPickUp or Group PickUp connects you ... If you dial or speed dial. During a call so that you want to ... Storing and Retrieving Parked Calls You can retrieve it from any Cisco Unified IP Phone in a conference room). Store an active call park number displayed on a non-primary line, first press for...
User Guide
Page 49
... feature. Privacy If you do not want coworkers who share a line can use icon appears when another phone that a shared line supports can add yourself to a call into a conference or allow you to add new participants. Using Barge to Add Yourself to a Shared-Line Call You... usual on the shared line, even when the remote-in this way, you can vary by phone. Cisco Unified IP Phone 7965G and 7945G Phone Guide for exceptions.) When call duration. (See the Privacy section for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Understanding Shared Lines Remote-in-Use Icon The remote-in-...
... feature. Privacy If you do not want coworkers who share a line can use icon appears when another phone that a shared line supports can add yourself to a call into a conference or allow you to add new participants. Using Barge to Add Yourself to a Shared-Line Call You... usual on the shared line, even when the remote-in this way, you can vary by phone. Cisco Unified IP Phone 7965G and 7945G Phone Guide for exceptions.) When call duration. (See the Privacy section for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Understanding Shared Lines Remote-in-Use Icon The remote-in-...
User Guide
Page 50
...use next to a call is Look for the shared line. With cBarge, other parties hear a brief audio interruption and the phone screen changes to display conference details. • If a phone that is using Barge if the call on a shared line. Then... Add yourself to barge. on your presence. Tips ...a red line button . Press Barge or cBarge to complete the action. (You may need to press the more softkey to display Barge or cBarge.) View conference participants (if you want to a call . • A window opens on a shared line One of the following occurs: • You are added ...
...use next to a call is Look for the shared line. With cBarge, other parties hear a brief audio interruption and the phone screen changes to display conference details. • If a phone that is using Barge if the call on a shared line. Then... Add yourself to barge. on your presence. Tips ...a red line button . Press Barge or cBarge to complete the action. (You may need to press the more softkey to display Barge or cBarge.) View conference participants (if you want to a call . • A window opens on a shared line One of the following occurs: • You are added ...
User Guide
Page 53
...phone. Cisco Unified IP Phone 7965G and 7945G Phone Guide for a security icon in the top right corner of automated tracking and notification messages. Tracing Suspicious Calls (SCCP phones only.) If you have the need to the call duration timer: Authenticated call or conference Encrypted call or conference... on your system administrator. Look for Cisco Unified Communications Manager 6.1 (SCCP and SIP) administrator about a Your phone plays a tone and displays the message, "MCID successful." Then... • Non-secure call or conference Then... For more information, ask your...
...phone. Cisco Unified IP Phone 7965G and 7945G Phone Guide for a security icon in the top right corner of automated tracking and notification messages. Tracing Suspicious Calls (SCCP phones only.) If you have the need to the call duration timer: Authenticated call or conference Encrypted call or conference... on your system administrator. Look for Cisco Unified Communications Manager 6.1 (SCCP and SIP) administrator about a Your phone plays a tone and displays the message, "MCID successful." Then... • Non-secure call or conference Then... For more information, ask your...
User Guide
Page 54
...conference - Hear a special ring (faster than usual) You are receiving a priority (precedence) call using PickUp • MLPP overrides the Do Not Disturb feature. 46 OL-14622-01 An MLPP icon or special call waiting tone on your call list. You or the other party are displayed at the top of your phone...If you do not see an MLPP icon, the priority level of the call Look for calls. Then... Put the call on your phone screen: Priority call Medium priority (immediate) call High priority (flash) call Hear a continuous tone interrupting your call Highest priority (flash override...
...conference - Hear a special ring (faster than usual) You are receiving a priority (precedence) call using PickUp • MLPP overrides the Do Not Disturb feature. 46 OL-14622-01 An MLPP icon or special call waiting tone on your call list. You or the other party are displayed at the top of your phone...If you do not see an MLPP icon, the priority level of the call Look for calls. Then... Put the call on your phone screen: Priority call Medium priority (immediate) call High priority (flash) call Hear a continuous tone interrupting your call Highest priority (flash override...
User Guide
Page 56
... to complete the call that has been picked up and include both callers in the conference. Connect to enable Mobile Connect. 4. Press 2 to Mobile Voice Access 1. All phones-Enter 2. - Press the Enterprise Conference (exact softkey name can vary) softkey on a smartphone to ... Enter the number you want to initiate a new call that has...
... to complete the call that has been picked up and include both callers in the conference. Connect to enable Mobile Connect. 4. Press 2 to Mobile Voice Access 1. All phones-Enter 2. - Press the Enterprise Conference (exact softkey name can vary) softkey on a smartphone to ... Enter the number you want to initiate a new call that has...
User Guide
Page 63
... Cisco Unified IP Phone 7965G and 7945G Phone Guide for each missed or received multiparty call ) 1. Dial from this screen. See Using BLF to Determine a Line State, page 44. View intercom call record. The icon appears to indicate that you . (Confrn or Conference ...again after dialing to complete the action.) • Conference-Creates a conference call and dials the second. The Details record shows two entries for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Choose > Missed Calls...
... Cisco Unified IP Phone 7965G and 7945G Phone Guide for each missed or received multiparty call ) 1. Dial from this screen. See Using BLF to Determine a Line State, page 44. View intercom call record. The icon appears to indicate that you . (Confrn or Conference ...again after dialing to complete the action.) • Conference-Creates a conference call and dials the second. The Details record shows two entries for Cisco Unified Communications Manager 6.1 (SCCP and SIP) Choose > Missed Calls...
User Guide
Page 64
... you from a corporate directory (while not on another call with all parties, including you want to complete the action.) • Conference-Creates a conference call ) 1. See Using BLF to complete the action.) • EndCall-Disconnects the first call and dials the second. Dial from... the call. (Press Transfer again after dialing to Determine a the directory is comprised of Personal Address Book (PAB) and Fast Dials: - See if the phone...
... you from a corporate directory (while not on another call with all parties, including you want to complete the action.) • Conference-Creates a conference call ) 1. See Using BLF to complete the action.) • EndCall-Disconnects the first call and dials the second. Dial from... the call. (Press Transfer again after dialing to Determine a the directory is comprised of Personal Address Book (PAB) and Fast Dials: - See if the phone...