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...: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager 9-3 Identifying Error Messages 9-4 Registering the Phone with Cisco Unified Communications Manager 9-4 Checking Network Connectivity 9-4 Verifying TFTP Server Settings 9-5 Verifying IP Addressing and Routing 9-5 Verifying DNS Settings 9-6 Verifying Cisco Unified Communications Manager Settings 9-6 Cisco Unified Communications Manager and TFTP Services Are Not Running 9-6 Creating a New Configuration File 9-7 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager...
...: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager 9-3 Identifying Error Messages 9-4 Registering the Phone with Cisco Unified Communications Manager 9-4 Checking Network Connectivity 9-4 Verifying TFTP Server Settings 9-5 Verifying IP Addressing and Routing 9-5 Verifying DNS Settings 9-6 Verifying Cisco Unified Communications Manager Settings 9-6 Cisco Unified Communications Manager and TFTP Services Are Not Running 9-6 Creating a New Configuration File 9-7 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager...
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... firmware information from the Cisco Unified IP Phone Chapter 8, "Monitoring the Cisco Unified IP Explains how to obtain status information about the Phone Remotely" phone using the phone's web page Chapter 9, "Troubleshooting and Maintenance" Provides tips for troubleshooting the Cisco Unified IP Phone Appendix A, "Providing Information to Users" Provides suggestions for setting up a website for providing users with important information about their Cisco Unified IP Phones Cisco Unified IP Phone 7906G and 7911G for Cisco Unified...
... firmware information from the Cisco Unified IP Phone Chapter 8, "Monitoring the Cisco Unified IP Explains how to obtain status information about the Phone Remotely" phone using the phone's web page Chapter 9, "Troubleshooting and Maintenance" Provides tips for troubleshooting the Cisco Unified IP Phone Appendix A, "Providing Information to Users" Provides suggestions for setting up a website for providing users with important information about their Cisco Unified IP Phones Cisco Unified IP Phone 7906G and 7911G for Cisco Unified...
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... other files from peer devices to copy firmware or other devices in the network. If you configure the TFTP server IP address as auxiliary VLAN ID, per port power management details, and Quality of the Cisco Unified IP Phone What Networking Protocols Are Used? OL-14585-01 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 1-5 DHCP enables you use...
... other files from peer devices to copy firmware or other devices in the network. If you configure the TFTP server IP address as auxiliary VLAN ID, per port power management details, and Quality of the Cisco Unified IP Phone What Networking Protocols Are Used? OL-14585-01 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 1-5 DHCP enables you use...
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... certain settings for guidance. OL-14585-01 Cisco Unified IP Phone 7906G and 7911G for the Cisco Unified IP Phone, page 5-2 Configuring Network Parameters Using the Cisco Unified IP Phone You can also use the context-sensitive help available within the application for the Cisco Unified IP Phone from the Cisco Unified Communications Manager Administration application. Use this location: http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_...
... certain settings for guidance. OL-14585-01 Cisco Unified IP Phone 7906G and 7911G for the Cisco Unified IP Phone, page 5-2 Configuring Network Parameters Using the Cisco Unified IP Phone You can also use the context-sensitive help available within the application for the Cisco Unified IP Phone from the Cisco Unified Communications Manager Administration application. Use this location: http://www.cisco.com/en/US/products/sw/voicesw/ps556/tsd_products_support_...
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... not register phones configured in Cisco Unified Communications Manager Administration that the phone downloads. Validates digitally signed files that a certificate be authenticated by using the Certificate Authority Proxy Function (CAPF). Understanding Security Features for Cisco Unified IP Phones Chapter 1 An Overview of the Cisco Unified IP Phone Table 1-3 Overview of the other entity. The phone rejects such files without further processing. 1-16 Cisco Unified IP Phone 7906G and...
... not register phones configured in Cisco Unified Communications Manager Administration that the phone downloads. Validates digitally signed files that a certificate be authenticated by using the Certificate Authority Proxy Function (CAPF). Understanding Security Features for Cisco Unified IP Phones Chapter 1 An Overview of the Cisco Unified IP Phone Table 1-3 Overview of the other entity. The phone rejects such files without further processing. 1-16 Cisco Unified IP Phone 7906G and...
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... settings on the phone depending on whether you through the phone installation process. The Cisco Unified IP Phone Installation Guide, which is available on your phone model located at the users's location. Checklist for Installing the Cisco Unified IP Phones 7906G and 7911G Table 1-7 provides an overview and checklist of the Cisco Unified IP Phone Installing Cisco Unified IP Phones After you have added the phones to the Cisco Unified Communications Manager database...
... settings on the phone depending on whether you through the phone installation process. The Cisco Unified IP Phone Installation Guide, which is available on your phone model located at the users's location. Checklist for Installing the Cisco Unified IP Phones 7906G and 7911G Table 1-7 provides an overview and checklist of the Cisco Unified IP Phone Installing Cisco Unified IP Phones After you have added the phones to the Cisco Unified Communications Manager database...
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... Cisco IP Phone is used and VLANs are configured, the VLAN on the phone must be manually configured. Chapter 2 Preparing to the Cisco Unified IP Phones 7906G and 7911G" section on page 2-4. Step 3 Configuring VLAN. The phone section on page 9-2. See the "Providing Power to Install the Cisco Unified IP Phone on page 4-7. Using this image, the phone initializes its VLAN membership before it stores firmware...
... Cisco IP Phone is used and VLANs are configured, the VLAN on the phone must be manually configured. Chapter 2 Preparing to the Cisco Unified IP Phones 7906G and 7911G" section on page 2-4. Step 3 Configuring VLAN. The phone section on page 9-2. See the "Providing Power to Install the Cisco Unified IP Phone on page 4-7. Using this image, the phone initializes its VLAN membership before it stores firmware...
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... 3-3 • Network and Access Ports, page 3-4 • Handset, page 3-4 • Speaker, page 3-4 • Installing the Cisco Unified IP Phone, page 3-8 Network Requirements For the Cisco Unified IP Phones 7906G and 7911G to handle call processing Note The minimum firmware release that supports DHCP or manual assignment of IP address, gateway, and subnet mask Note The Cisco Unified IP Phone displays the date and time from...
... 3-3 • Network and Access Ports, page 3-4 • Handset, page 3-4 • Speaker, page 3-4 • Installing the Cisco Unified IP Phone, page 3-8 Network Requirements For the Cisco Unified IP Phones 7906G and 7911G to handle call processing Note The minimum firmware release that supports DHCP or manual assignment of IP address, gateway, and subnet mask Note The Cisco Unified IP Phone displays the date and time from...
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... the phone, you install a phone, even if it is new, upgrade the phone to the current firmware image. See Figure 3-1 and Figure 3-2. Optional. To install a Cisco Unified IP Phone, perform these steps: Table 3-1 Installing a Cisco Unified IP Phone Installation Step Notes References Step 1 Connect the footstand to the Cisco DC Adapter port (DC48V). Step 2 Connect the handset to the - - OL-14585-01 Cisco Unified IP Phone 7906G and...
... the phone, you install a phone, even if it is new, upgrade the phone to the current firmware image. See Figure 3-1 and Figure 3-2. Optional. To install a Cisco Unified IP Phone, perform these steps: Table 3-1 Installing a Cisco Unified IP Phone Installation Step Notes References Step 1 Connect the footstand to the Cisco DC Adapter port (DC48V). Step 2 Connect the handset to the - - OL-14585-01 Cisco Unified IP Phone 7906G and...
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...Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 OL-14585-01 When the Load Server option is disabled, several call statistic values display as file transfer, compression, or deletion. If this feature is set the Load Server to another TFTP server IP...8226; "Streaming Statistics" section on the Cisco Unified IP Phone Table 4-16 Network Configuration Menu Options Option Load Server RTP Control Protocol Description To Change Used to optimize installation time for phone From Cisco Unified firmware upgrades and offload the WAN by Communications ...
...Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 OL-14585-01 When the Load Server option is disabled, several call statistic values display as file transfer, compression, or deletion. If this feature is set the Load Server to another TFTP server IP...8226; "Streaming Statistics" section on the Cisco Unified IP Phone Table 4-16 Network Configuration Menu Options Option Load Server RTP Control Protocol Description To Change Used to optimize installation time for phone From Cisco Unified firmware upgrades and offload the WAN by Communications ...
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...Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 OL-14585-01 When enabled, it allows the phone to discover like phones on the subnet that are requesting the files that make up the firmware image are then rapidly transferred down the transfer hierarchy to the other phones... Device Configuration Menu Chapter 4 Configuring Settings on the Cisco Unified IP Phone Table 4-16 Network Configuration Menu Options (continued) Option Peer Firmware Sharing Description To Change The Peer Firmware Sharing feature provides these advantages in high speed campus...
...Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 OL-14585-01 When enabled, it allows the phone to discover like phones on the subnet that are requesting the files that make up the firmware image are then rapidly transferred down the transfer hierarchy to the other phones... Device Configuration Menu Chapter 4 Configuring Settings on the Cisco Unified IP Phone Table 4-16 Network Configuration Menu Options (continued) Option Peer Firmware Sharing Description To Change The Peer Firmware Sharing feature provides these advantages in high speed campus...
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... to 50 background images. Cisco Unified IP Phone 7906G and 7911G for each image, the List.xml file contains one element type, called ImageItem. The Cisco Unified IP Phone firmware includes a default background image. The default image is not provided. Creating Custom Background Images Chapter 6 Customizing the Cisco Unified IP Phone For more information, see the "Cisco TFTP" chapter in the Cisco Unified Communications Manager System Guide...
... to 50 background images. Cisco Unified IP Phone 7906G and 7911G for each image, the List.xml file contains one element type, called ImageItem. The Cisco Unified IP Phone firmware includes a default background image. The default image is not provided. Creating Custom Background Images Chapter 6 Customizing the Cisco Unified IP Phone For more information, see the "Cisco TFTP" chapter in the Cisco Unified Communications Manager System Guide...
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... that display the status messages, network statistics, and firmware versions. 7 C H A P T E R Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone OL-14585-01 This chapter describes how to use the information on the Cisco Unified IP Phones 7906G and 7911G to view model information, status messages, network statistics, and firmware information for Cisco Unified Communications Manager 6.1 7-1 For more information about the...
... that display the status messages, network statistics, and firmware versions. 7 C H A P T E R Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone OL-14585-01 This chapter describes how to use the information on the Cisco Unified IP Phones 7906G and 7911G to view model information, status messages, network statistics, and firmware information for Cisco Unified Communications Manager 6.1 7-1 For more information about the...
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Displays the Network Statistics screen, which shows a log of each. Displays the Firmware Versions screen, which shows information about the firmware running on page 7-4. Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 7-4 OL-14585-01 For more information, see the "Network ... recent status messages that might appear. Status Menu Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Table 7-2 provides a list of Status menu options and a description of important system messages. Displays the time-...
Displays the Network Statistics screen, which shows a log of each. Displays the Firmware Versions screen, which shows information about the firmware running on page 7-4. Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 7-4 OL-14585-01 For more information, see the "Network ... recent status messages that might appear. Status Menu Chapter 7 Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone Table 7-2 provides a list of Status menu options and a description of important system messages. Displays the time-...
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... informational only. For more information about the CTL file, refer to Cisco Unified Communications Manager Security Guide. OL-14585-01 Cisco Unified IP Phone 7906G and 7911G for details on page 4-7 for Cisco Unified Communications Manager 6.1 7-7 server. The phone could not parse the Problem with the CTL file on the Cisco Unified IP Phones 7906G and 7911G (continued) Message Checksum Error CTL Installed CTL update...
... informational only. For more information about the CTL file, refer to Cisco Unified Communications Manager Security Guide. OL-14585-01 Cisco Unified IP Phone 7906G and 7911G for details on page 4-7 for Cisco Unified Communications Manager 6.1 7-7 server. The phone could not parse the Problem with the CTL file on the Cisco Unified IP Phones 7906G and 7911G (continued) Message Checksum Error CTL Installed CTL update...
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... to the phone (from which the phone firmware can be retrieved for Cisco Unified Communications Manager 6.1 7-11 Load Server is not configured, If the phone. Check the load ID assigned to verify the phone setting. Re-enter the load displayed on the Cisco Unified IP Phones 7906G and 7911G ... was downloaded is configured, the CTL file does not exist on the phones. Check the load ID assigned to Cisco Unified Communications Manager Security Guide. OL-14585-01 Cisco Unified IP Phone 7906G and 7911G for upgrades on the TFTP server. Chapter 7 Viewing Model ...
... to the phone (from which the phone firmware can be retrieved for Cisco Unified Communications Manager 6.1 7-11 Load Server is not configured, If the phone. Check the load ID assigned to verify the phone setting. Re-enter the load displayed on the Cisco Unified IP Phones 7906G and 7911G ... was downloaded is configured, the CTL file does not exist on the phones. Check the load ID assigned to Cisco Unified Communications Manager Security Guide. OL-14585-01 Cisco Unified IP Phone 7906G and 7911G for upgrades on the TFTP server. Chapter 7 Viewing Model ...
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...Cisco Unified IP Phone 7906G and 7911G for example, Auto 100 Mb Full-Duplex means that the PC port is in a link up state and has auto-negotiated a full-duplex, 100-Mbps connection) DHCP BOUND Indicates whether DHCP parameters are associated with the phone. Chapter 7 Viewing Model Information, Status, and Statistics on the phone. Firmware Versions Screen The Firmware... Versions screen displays information about the firmware version running on the Cisco Unified IP Phone ...
...Cisco Unified IP Phone 7906G and 7911G for example, Auto 100 Mb Full-Duplex means that the PC port is in a link up state and has auto-negotiated a full-duplex, 100-Mbps connection) DHCP BOUND Indicates whether DHCP parameters are associated with the phone. Chapter 7 Viewing Model Information, Status, and Statistics on the phone. Firmware Versions Screen The Firmware... Versions screen displays information about the firmware version running on the Cisco Unified IP Phone ...
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... 3 Press the Applications Menu button. Status Menu Chapter 7 Viewing Model Information, Status, and Statistics on the phone. After a call by displaying the Call Statistics screen. 7-16 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 OL-14585-01 Select Firmware Versions. Call Statistics Screen You can view the call information captured during the last call , you...
... 3 Press the Applications Menu button. Status Menu Chapter 7 Viewing Model Information, Status, and Statistics on the phone. After a call by displaying the Call Statistics screen. 7-16 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 OL-14585-01 Select Firmware Versions. Call Statistics Screen You can view the call information captured during the last call , you...
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.../Time Group in Cisco Unified Communications Manager to which the phone belongs Date Date obtained from the Date/Time Group in Cisco Unified Communications Manager to which the phone belongs 1. Chapter 8 Monitoring the Cisco Unified IP Phone Remotely Device Information Table 8-1 Device Information Area Items (continued) Item Description App Load ID Identifier of the firmware running on the phone Boot Load ID...
.../Time Group in Cisco Unified Communications Manager to which the phone belongs Date Date obtained from the Date/Time Group in Cisco Unified Communications Manager to which the phone belongs 1. Chapter 8 Monitoring the Cisco Unified IP Phone Remotely Device Information Table 8-1 Device Information Area Items (continued) Item Description App Load ID Identifier of the firmware running on the phone Boot Load ID...
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...is enabled on the PC port. Access the log messages stored on page 4-7. (applies to download firmware. Chapter 9 Troubleshooting and Maintenance General Troubleshooting Tips Table 9-2 Cisco Unified IP Phone Troubleshooting (continued) Summary Explanation Peer to peer image distribution feature. See the "Network Configuration Menu" ... to peer image distribution fails. If the peer to peer image distribution fails, the phone will default to using the TFTP server to 7911G only) OL-14585-01 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 9-19
...is enabled on the PC port. Access the log messages stored on page 4-7. (applies to download firmware. Chapter 9 Troubleshooting and Maintenance General Troubleshooting Tips Table 9-2 Cisco Unified IP Phone Troubleshooting (continued) Summary Explanation Peer to peer image distribution feature. See the "Network Configuration Menu" ... to peer image distribution fails. If the peer to peer image distribution fails, the phone will default to using the TFTP server to 7911G only) OL-14585-01 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 9-19