Administration Guide
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Cisco Unified IP Phone 7906G and 7911G Administration Guide for Cisco Unified Communications Manager 6.1 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-14585-01
Cisco Unified IP Phone 7906G and 7911G Administration Guide for Cisco Unified Communications Manager 6.1 Americas Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 527-0883 Text Part Number: OL-14585-01
Administration Guide
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Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 © 2007 Cisco Systems, Inc. or other company. (0709R) The Java logo is a trademark or registered trademark of Sun Microsystems, Inc. All rights reserved. The use of their respective owners. All other trademarks mentioned in the U.S. in this document or Website are the property of the word partner does not imply a partnership relationship between Cisco and any other countries.
Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 © 2007 Cisco Systems, Inc. or other company. (0709R) The Java logo is a trademark or registered trademark of Sun Microsystems, Inc. All rights reserved. The use of their respective owners. All other trademarks mentioned in the U.S. in this document or Website are the property of the word partner does not imply a partnership relationship between Cisco and any other countries.
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... xiii Overview xiii Audience xiii Organization xiv Related Documentation xv Obtaining Documentation, Obtaining Support, and Security Guidelines xvi Document Conventions xvi An Overview of the Cisco Unified IP Phone 1-1 Understanding the Cisco Unified IP Phones 7906G and 7911G 1-2 What Networking Protocols Are Used? 1-4 What Features are Supported? 1-9 Feature Overview 1-10 Configuring Telephony Features 1-11 Configuring Network Parameters Using the...
... xiii Overview xiii Audience xiii Organization xiv Related Documentation xv Obtaining Documentation, Obtaining Support, and Security Guidelines xvi Document Conventions xvi An Overview of the Cisco Unified IP Phone 1-1 Understanding the Cisco Unified IP Phones 7906G and 7911G 1-2 What Networking Protocols Are Used? 1-4 What Features are Supported? 1-9 Feature Overview 1-10 Configuring Telephony Features 1-11 Configuring Network Parameters Using the...
Administration Guide
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... and Installing Cisco Unified IP Phones 1-25 Configuring Cisco Unified IP Phones in Cisco Unified Communications Manager 1-26 Checklist for Configuring the Cisco Unified IP Phones 7906G and 7911G in Cisco Unified Communications Manager 1-27 Installing Cisco Unified IP Phones 1-32 Checklist for Installing the Cisco Unified IP Phones 7906G and 7911G 1-32 Preparing to Install the Cisco Unified IP Phone on Your Network 2-1 Understanding Interactions with Other Cisco Unified Communications Products 2-2 Understanding How the Cisco Unified IP Phone Interacts with Cisco Unified Communications Manager...
... and Installing Cisco Unified IP Phones 1-25 Configuring Cisco Unified IP Phones in Cisco Unified Communications Manager 1-26 Checklist for Configuring the Cisco Unified IP Phones 7906G and 7911G in Cisco Unified Communications Manager 1-27 Installing Cisco Unified IP Phones 1-32 Checklist for Installing the Cisco Unified IP Phones 7906G and 7911G 1-32 Preparing to Install the Cisco Unified IP Phone on Your Network 2-1 Understanding Interactions with Other Cisco Unified Communications Products 2-2 Understanding How the Cisco Unified IP Phone Interacts with Cisco Unified Communications Manager...
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... MAC Address of a Cisco Unified IP Phone 2-17 Setting Up the Cisco Unified IP Phone 3-1 Before You Begin 3-2 Network Requirements 3-2 Cisco Unified Communications Manager Configuration 3-3 Understanding the Cisco Unified IP Phones 7906G and 7911G Components 3-3 Network and Access Ports 3-4 Handset 3-4 Speaker 3-4 Monitor Mode 3-5 Group Listen Mode 3-5 Headset 3-6 Audio Quality Subjective to User 3-7 Connecting a Headset 3-7 Using External Devices with Your Cisco Unified IP Phone 3-8 Installing the Cisco Unified IP Phone 3-8 Mounting the Phone to a Wall...
... MAC Address of a Cisco Unified IP Phone 2-17 Setting Up the Cisco Unified IP Phone 3-1 Before You Begin 3-2 Network Requirements 3-2 Cisco Unified Communications Manager Configuration 3-3 Understanding the Cisco Unified IP Phones 7906G and 7911G Components 3-3 Network and Access Ports 3-4 Handset 3-4 Speaker 3-4 Monitor Mode 3-5 Group Listen Mode 3-5 Headset 3-6 Audio Quality Subjective to User 3-7 Connecting a Headset 3-7 Using External Devices with Your Cisco Unified IP Phone 3-8 Installing the Cisco Unified IP Phone 3-8 Mounting the Phone to a Wall...
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... CTL File Screen 4-40 Trust List Menu 4-42 802.1X Authentication and Status 4-43 Configuring Features, Templates, Services, and Users 5-1 Telephony Features Available for the Cisco Unified IP Phone 5-2 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 viii OL-14585-01
... CTL File Screen 4-40 Trust List Menu 4-42 802.1X Authentication and Status 4-43 Configuring Features, Templates, Services, and Users 5-1 Telephony Features Available for the Cisco Unified IP Phone 5-2 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 viii OL-14585-01
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... File Format Requirements 6-5 PNG File Requirements for Custom Background Images 6-6 Configuring a Custom Background Image 6-7 Configuring Wideband Codec 6-8 7 C H A P T E R Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone 7-1 Model Information Screen 7-2 Status Menu 7-3 Status Messages Screen 7-4 Network Statistics Screen 7-14 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 ix OL-14585-01
... File Format Requirements 6-5 PNG File Requirements for Custom Background Images 6-6 Configuring a Custom Background Image 6-7 Configuring Wideband Codec 6-8 7 C H A P T E R Viewing Model Information, Status, and Statistics on the Cisco Unified IP Phone 7-1 Model Information Screen 7-2 Status Menu 7-3 Status Messages Screen 7-4 Network Statistics Screen 7-14 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 ix OL-14585-01
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...: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager 9-3 Identifying Error Messages 9-4 Registering the Phone with Cisco Unified Communications Manager 9-4 Checking Network Connectivity 9-4 Verifying TFTP Server Settings 9-5 Verifying IP Addressing and Routing 9-5 Verifying DNS Settings 9-6 Verifying Cisco Unified Communications Manager Settings 9-6 Cisco Unified Communications Manager and TFTP Services Are Not Running 9-6 Creating a New Configuration File 9-7 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager...
...: The Cisco Unified IP Phone Does Not Register with Cisco Unified Communications Manager 9-3 Identifying Error Messages 9-4 Registering the Phone with Cisco Unified Communications Manager 9-4 Checking Network Connectivity 9-4 Verifying TFTP Server Settings 9-5 Verifying IP Addressing and Routing 9-5 Verifying DNS Settings 9-6 Verifying Cisco Unified Communications Manager Settings 9-6 Cisco Unified Communications Manager and TFTP Services Are Not Running 9-6 Creating a New Configuration File 9-7 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager...
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... Information 9-28 Cleaning the Cisco Unified IP Phone 9-28 A A P P E N D I X Providing Information to Users A-1 How Users Obtain Support for the Cisco Unified IP Phone A-1 Giving Users Access to the User Options Web Pages A-2 How Users Get Copies of Cisco Unified IP Phone Manuals A-2 How Users Subscribe to Services and Configure Phone Features A-3 How Users Access a Voice Messaging System A-3 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 xi...
... Information 9-28 Cleaning the Cisco Unified IP Phone 9-28 A A P P E N D I X Providing Information to Users A-1 How Users Obtain Support for the Cisco Unified IP Phone A-1 Giving Users Access to the User Options Web Pages A-2 How Users Get Copies of Cisco Unified IP Phone Manuals A-2 How Users Subscribe to Services and Configure Phone Features A-3 How Users Access a Voice Messaging System A-3 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 xi...
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Contents B A P P E N D I X C A P P E N D I X D A P P E N D I X INDEX How Users Configure Personal Directory Entries A-4 Applying the Cisco Unified IP Phone Address Book Synchronizer A-4 Feature Support by Protocol for Cisco Unified IP Phone 7906G and 7911G B-1 Supporting International Users C-1 Technical Specifications D-1 Physical and Operating Environment Specifications D-1 Cable Specifications D-2 Network and Access Port Pinouts D-2 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 xii OL-14585-01
Contents B A P P E N D I X C A P P E N D I X D A P P E N D I X INDEX How Users Configure Personal Directory Entries A-4 Applying the Cisco Unified IP Phone Address Book Synchronizer A-4 Feature Support by Protocol for Cisco Unified IP Phone 7906G and 7911G B-1 Supporting International Users C-1 Technical Specifications D-1 Physical and Operating Environment Specifications D-1 Cable Specifications D-2 Network and Access Port Pinouts D-2 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 xii OL-14585-01
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...-users of the tasks in a Voice-over-IP (VoIP) network. Preface Overview Cisco Unified IP Phone 7906G and 7911G Administration Guide for Cisco Unified Communications Manager 6.1 provides the information you need to properly set up the Cisco Unified IP Phones 7906G and 7911G on page xv for a list of related documentation. Because of the close interaction between the Cisco Unified IP Phone and Cisco Unified Communications Manager, many of the...
...-users of the tasks in a Voice-over-IP (VoIP) network. Preface Overview Cisco Unified IP Phone 7906G and 7911G Administration Guide for Cisco Unified Communications Manager 6.1 provides the information you need to properly set up the Cisco Unified IP Phones 7906G and 7911G on page xv for a list of related documentation. Because of the close interaction between the Cisco Unified IP Phone and Cisco Unified Communications Manager, many of the...
Administration Guide
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... from the Cisco Unified IP Phone Chapter 8, "Monitoring the Cisco Unified IP Explains how to obtain status information about the Phone Remotely" phone using the phone's web page Chapter 9, "Troubleshooting and Maintenance" Provides tips for troubleshooting the Cisco Unified IP Phone Appendix A, "Providing Information to Users" Provides suggestions for setting up a website for providing users with important information about their Cisco Unified IP Phones Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications...
... from the Cisco Unified IP Phone Chapter 8, "Monitoring the Cisco Unified IP Explains how to obtain status information about the Phone Remotely" phone using the phone's web page Chapter 9, "Troubleshooting and Maintenance" Provides tips for troubleshooting the Cisco Unified IP Phone Appendix A, "Providing Information to Users" Provides suggestions for setting up a website for providing users with important information about their Cisco Unified IP Phones Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications...
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... eries_home.html • Cisco Unified IP Phone 7906G Installation Guide • Cisco Unified IP Phone 7911G Installation Guide • Cisco Unified IP Phone 7906G and 7911G Phone Guide • Cisco Unified IP Phone 7911G Feature Enhancements • Cisco Unified IP Phone Features A-Z • Cisco Unified IP Phone 7911G for Cisco Unified Communications Manager 4.2 • Regulatory Compliance and Safety Information for the Cisco Unified IP Phone 7900 Series • Installing the Universal Wall Mount Kit for the Cisco Unified IP Phone Cisco Unified Communications Manager Administration...
... eries_home.html • Cisco Unified IP Phone 7906G Installation Guide • Cisco Unified IP Phone 7911G Installation Guide • Cisco Unified IP Phone 7906G and 7911G Phone Guide • Cisco Unified IP Phone 7911G Feature Enhancements • Cisco Unified IP Phone Features A-Z • Cisco Unified IP Phone 7911G for Cisco Unified Communications Manager 4.2 • Regulatory Compliance and Safety Information for the Cisco Unified IP Phone 7900 Series • Installing the Universal Wall Mount Kit for the Cisco Unified IP Phone Cisco Unified Communications Manager Administration...
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... and local country laws governing import, export, transfer and use encryption. Obtaining Documentation, Obtaining Support, and Security Guidelines Preface Cisco Unified Communications Manager Business Edition Related publications are available at the following conventions: Cisco Unified IP Phone 7906G and 7911G for compliance with U.S. Delivery of U.S. and local country laws. Importers, exporters, distributors and users are responsible for...
... and local country laws governing import, export, transfer and use encryption. Obtaining Documentation, Obtaining Support, and Security Guidelines Preface Cisco Unified Communications Manager Business Edition Related publications are available at the following conventions: Cisco Unified IP Phone 7906G and 7911G for compliance with U.S. Delivery of U.S. and local country laws. Importers, exporters, distributors and users are responsible for...
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... and keywords are in screen font. In this situation, you press the D key. < > Nonprinting characters, such as passwords are in the publication. OL-14585-01 Cisco Unified IP Phone 7906G and 7911G for example, the key combination ^D in a screen display means hold down the Control key while you might do something that could result in...
... and keywords are in screen font. In this situation, you press the D key. < > Nonprinting characters, such as passwords are in the publication. OL-14585-01 Cisco Unified IP Phone 7906G and 7911G for example, the key combination ^D in a screen display means hold down the Control key while you might do something that could result in...
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Document Conventions Preface xviii Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 OL-14585-01
Document Conventions Preface xviii Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 OL-14585-01
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... Used?, page 1-4 • What Features are Supported?, page 1-9 • Understanding Security Features for Cisco Unified Communications Manager 6.1 1-1 OL-14585-01 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified IP Phones, page 1-12 • Overview of the Cisco Unified IP Phone The Cisco Unified IP Phones 7906G and 7911G provide voice communication over an Internet Protocol (IP) network. The Cisco Unified IP Phone, like a standard digital business telephone, allowing you to place and receive...
... Used?, page 1-4 • What Features are Supported?, page 1-9 • Understanding Security Features for Cisco Unified Communications Manager 6.1 1-1 OL-14585-01 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified IP Phones, page 1-12 • Overview of the Cisco Unified IP Phone The Cisco Unified IP Phones 7906G and 7911G provide voice communication over an Internet Protocol (IP) network. The Cisco Unified IP Phone, like a standard digital business telephone, allowing you to place and receive...
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... over Ethernet • Supports enhanced security features including: - Understanding the Cisco Unified IP Phones 7906G and 7911G Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phones 7906G and 7911G The Cisco Unified IP Phones 7906G and 7911G are basic IP phone designed for cubicles, classrooms, factory floors, warehouses, lobbies, and any other location where the phone either complements the user's set of business features • Supports...
... over Ethernet • Supports enhanced security features including: - Understanding the Cisco Unified IP Phones 7906G and 7911G Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phones 7906G and 7911G The Cisco Unified IP Phones 7906G and 7911G are basic IP phone designed for cubicles, classrooms, factory floors, warehouses, lobbies, and any other location where the phone either complements the user's set of business features • Supports...
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... menu items and highlight items. When the phone is on-hook, displays your Cisco Unified IP Phone model series. OL-14585-01 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 1-3 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phones 7906G and 7911G Figure 1-1 Cisco Unified IP Phones 7906G and 7911G 1 2 9 8 3 4 5 6 7 10 91031 1 Phone screen Displays phone features such as phone number, call status, and softkeys. 2 Cisco Unified IP Phone Indicates your Speed Dials.
... menu items and highlight items. When the phone is on-hook, displays your Cisco Unified IP Phone model series. OL-14585-01 Cisco Unified IP Phone 7906G and 7911G for Cisco Unified Communications Manager 6.1 1-3 Chapter 1 An Overview of the Cisco Unified IP Phone Understanding the Cisco Unified IP Phones 7906G and 7911G Figure 1-1 Cisco Unified IP Phones 7906G and 7911G 1 2 9 8 3 4 5 6 7 10 91031 1 Phone screen Displays phone features such as phone number, call status, and softkeys. 2 Cisco Unified IP Phone Indicates your Speed Dials.
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... voice message (depending on hold , and switches between an active call and a call on hold . Cisco Unified IP Phones support several industry-standard and Cisco networking protocols required for Cisco Unified Communications Manager 6.1 1-4 OL-14585-01 What Networking Protocols Are Used? Cisco Unified IP Phone 7906G and 7911G for voice communication. Table 1-1 provides an overview of the supported networking protocols on a desk...
... voice message (depending on hold , and switches between an active call and a call on hold . Cisco Unified IP Phones support several industry-standard and Cisco networking protocols required for Cisco Unified Communications Manager 6.1 1-4 OL-14585-01 What Networking Protocols Are Used? Cisco Unified IP Phone 7906G and 7911G for voice communication. Table 1-1 provides an overview of the supported networking protocols on a desk...