Phone Guide
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Phone Guide Cisco IP Phone 7902G for Cisco CallManager License and Warranty Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Text Part Number: 78-16335-01
Phone Guide Cisco IP Phone 7902G for Cisco CallManager License and Warranty Corporate Headquarters Cisco Systems, Inc. 170 West Tasman Drive San Jose, CA 95134-1706 USA http://www.cisco.com Tel: 408 526-4000 800 553-NETS (6387) Fax: 408 526-4100 Text Part Number: 78-16335-01
Phone Guide
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Contents Getting Started 1 How to Use this Guide 1 Where to Find Additional Information 2 Safety and Performance Information 2 Connecting Your Phone 4 An Overview of Your Phone 6 Buttons and Hardware 6 Understanding Feature Availability 8 Going On-Hook and Off-Hook 8 Basic Call Handling 9 Placing a Call 9 Answering a Call 9 Ending a ...10 Making Conference Calls 11 Forwarding Your Calls to Another Number 12 Using Voice Messaging 13 Prioritizing Critical Calls 14 Customizing Phone Settings 15 Adjusting the Volume 15 Setting Up Speed Dial Buttons 16 Cisco IP Phone 7902G for Cisco CallManager iii
Contents Getting Started 1 How to Use this Guide 1 Where to Find Additional Information 2 Safety and Performance Information 2 Connecting Your Phone 4 An Overview of Your Phone 6 Buttons and Hardware 6 Understanding Feature Availability 8 Going On-Hook and Off-Hook 8 Basic Call Handling 9 Placing a Call 9 Answering a Call 9 Ending a ...10 Making Conference Calls 11 Forwarding Your Calls to Another Number 12 Using Voice Messaging 13 Prioritizing Critical Calls 14 Customizing Phone Settings 15 Adjusting the Volume 15 Setting Up Speed Dial Buttons 16 Cisco IP Phone 7902G for Cisco CallManager iii
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Accessing Your User Options Web Pages 17 Logging In to the User Options Web Pages 17 Troubleshooting Your Phone 18 Cisco One-Year Limited Hardware Warranty Terms 19 iv 78-16335-01
Accessing Your User Options Web Pages 17 Logging In to the User Options Web Pages 17 Troubleshooting Your Phone 18 Cisco One-Year Limited Hardware Warranty Terms 19 iv 78-16335-01
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...to the table below for Cisco CallManager 1 Put calls on hold See the "Using Hold and Resume" section on page 6. Getting Started These sections give you the basic information you with the "An Overview of the features available on your phone. Learn what the button ...See the "Buttons and Hardware" section on page 10. Use your phone's capabilities, or refer to ... Transfer calls See the "Transferring a Connected Call" section on page 10. Cisco IP Phone 7902G for pointers to start using your new Cisco IP Phone. How to Use this Guide This guide provides you need to commonly...
...to the table below for Cisco CallManager 1 Put calls on hold See the "Using Hold and Resume" section on page 6. Getting Started These sections give you the basic information you with the "An Overview of the features available on your phone. Learn what the button ...See the "Buttons and Hardware" section on page 10. Use your phone's capabilities, or refer to ... Transfer calls See the "Transferring a Connected Call" section on page 10. Cisco IP Phone 7902G for pointers to start using your new Cisco IP Phone. How to Use this Guide This guide provides you need to commonly...
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Warning Read the installation instructions before installing or using your Cisco IP Phone: Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. Warning Do not work on any equipment, be aware of the hazards involved with...regulations. Before you connect the system to its translation in a situation that accompanied this URL: http://www.cisco.com/public/countries_languages.shtml Safety and Performance Information Installing and Using Your Phone Read the following safety notices before you work on the system or connect or disconnect cables during periods ...
Warning Read the installation instructions before installing or using your Cisco IP Phone: Warning IMPORTANT SAFETY INSTRUCTIONS This warning symbol means danger. Warning Do not work on any equipment, be aware of the hazards involved with...regulations. Before you connect the system to its translation in a situation that accompanied this URL: http://www.cisco.com/public/countries_languages.shtml Safety and Performance Information Installing and Using Your Phone Read the following safety notices before you work on the system or connect or disconnect cables during periods ...
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Use caution when connecting cables. Using an External Power Supply The following warnings apply when you use RJ-45 connectors. Cisco IP Phone 7902G for short-circuit (over current) protection. Some LAN and WAN ports use the external power supply with TN power systems. Warning The plug... power supply. Getting Started Warning To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to work with the Cisco IP Phone: Warning This product relies on the phase conductors (all times because it serves as the main disconnecting device. Ensure that a fuse or ...
Use caution when connecting cables. Using an External Power Supply The following warnings apply when you use RJ-45 connectors. Cisco IP Phone 7902G for short-circuit (over current) protection. Some LAN and WAN ports use the external power supply with TN power systems. Warning The plug... power supply. Getting Started Warning To avoid electric shock, do not connect safety extra low voltage (SELV) circuits to work with the Cisco IP Phone: Warning This product relies on the phase conductors (all times because it serves as the main disconnecting device. Ensure that a fuse or ...
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... receiving power thorough the Ethernet connection), use only a Cisco 48 volt power supply designed to the corporate IP telephony network. Connecting Your Phone Your system administrator will likely connect your phone. 3 2 5 1 4 79976 1 Network (Ethernet) port (10 BASE T) 2 Handset port 3 DC adaptor port (DC48V) 4 Power supply with a Cisco IP Phone. 4 78-16335-01 Required only if power is...
... receiving power thorough the Ethernet connection), use only a Cisco 48 volt power supply designed to the corporate IP telephony network. Connecting Your Phone Your system administrator will likely connect your phone. 3 2 5 1 4 79976 1 Network (Ethernet) port (10 BASE T) 2 Handset port 3 DC adaptor port (DC48V) 4 Power supply with a Cisco IP Phone. 4 78-16335-01 Required only if power is...
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... handset, enter the TAPS extension provided by your system administrator, and follow the voice prompts. Connecting Your Phone Adjusting the Handset Rest When you connect your phone, you to ensure that the receiver will re-start. An extension protrudes from the handset rest. 2 ... the area code. Return the handset to replace an existing phone. TAPS might need to enter your phone using TAPS (Tool for Auto-Registered Phones Support). You might be used either for a new phone or to the handset rest. Cisco IP Phone 7902G for instructions. 1 2 3 77354 1 Set the handset aside...
... handset, enter the TAPS extension provided by your system administrator, and follow the voice prompts. Connecting Your Phone Adjusting the Handset Rest When you connect your phone, you to ensure that the receiver will re-start. An extension protrudes from the handset rest. 2 ... the area code. Return the handset to replace an existing phone. TAPS might need to enter your phone using TAPS (Tool for Auto-Registered Phones Support). You might be used either for a new phone or to the handset rest. Cisco IP Phone 7902G for instructions. 1 2 3 77354 1 Set the handset aside...
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An Overview of Your Phone The Cisco IP Phone model 7902G is a basic telephone that provides the following features: • Voice communication over a data network • One phone line that can also note your phone cover number. You can support up to two calls • Familiar telephony ...features to handle calls easily • Online control from your User Options web pages Buttons and Hardware 1 Cisco IP Phone series type Indicates the Cisco IP Phone model number 2 Label and plastic Use the paper label, protected by a plastic cover, to indicate your speed dial ...
An Overview of Your Phone The Cisco IP Phone model 7902G is a basic telephone that provides the following features: • Voice communication over a data network • One phone line that can also note your phone cover number. You can support up to two calls • Familiar telephony ...features to handle calls easily • Online control from your User Options web pages Buttons and Hardware 1 Cisco IP Phone series type Indicates the Cisco IP Phone model number 2 Label and plastic Use the paper label, protected by a plastic cover, to indicate your speed dial ...
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... on your system administrator. The light strip at the top of Your Phone Transfer Transfers a call ; Messages Accesses voice messages left by your message system). Functions like the dial pad on hold , for phone configuration. resumes a call on a traditional telephone. Cisco IP Phone 7902G for the handset. Note If you accidentally press this button as directed...
... on your system administrator. The light strip at the top of Your Phone Transfer Transfers a call ; Messages Accesses voice messages left by your message system). Functions like the dial pad on hold , for phone configuration. resumes a call on a traditional telephone. Cisco IP Phone 7902G for the handset. Note If you accidentally press this button as directed...
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...off-hook. • On-Hook-The phone handset is resting in this Phone Guide might not be available to you may vary, depending on the call processing agent used by your company and also on your phone system. Therefore, some of your Cisco IP Phone and the features available to you or ...might work differently on how your company's phone support team has configured your support desk or system administrator if you have dial ...
...off-hook. • On-Hook-The phone handset is resting in this Phone Guide might not be available to you may vary, depending on the call processing agent used by your company and also on your phone system. Therefore, some of your Cisco IP Phone and the features available to you or ...might work differently on how your company's phone support team has configured your support desk or system administrator if you have dial ...
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...Pick up the handset. For information on priority calls, see the "Setting Up Speed Dial Buttons" section on page 14. Redial the most phone systems. Placing a Call If you are standard and available on page 14. For information on setting up speed dial buttons, see the "...your keypad that you hear the special call waiting tone, end an active call and answer the higher-priority call , hang up the handset. Cisco IP Phone 7902G for about 2 seconds) the number on a call Then... When you assigned as placing, answering, transferring, and conferencing calls. Speed dial a...
...Pick up the handset. For information on priority calls, see the "Setting Up Speed Dial Buttons" section on page 14. Redial the most phone systems. Placing a Call If you are standard and available on page 14. For information on setting up speed dial buttons, see the "...your keypad that you hear the special call waiting tone, end an active call and answer the higher-priority call , hang up the handset. Cisco IP Phone 7902G for about 2 seconds) the number on a call Then... When you assigned as placing, answering, transferring, and conferencing calls. Speed dial a...
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... confirm whether your call. Place a call even if you receive a new call . Follow this person to your call on hold . Join a conference Answer the phone when it rings. Note You cannot drop a participant from 3 to 16 people to participate in a single call to another party to an existing During a conference...call automatically activates a new line and puts the conference on hold. Start a conference call by calling participants During a connected call, press (Conference) to another number. Cisco IP Phone 7902G for Cisco CallManager 11 Answer the new call .
... confirm whether your call. Place a call even if you receive a new call . Follow this person to your call on hold . Join a conference Answer the phone when it rings. Note You cannot drop a participant from 3 to 16 people to participate in a single call to another party to an existing During a conference...call automatically activates a new line and puts the conference on hold. Start a conference call by calling participants During a connected call, press (Conference) to another number. Cisco IP Phone 7902G for Cisco CallManager 11 Answer the new call .
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... for login instructions. Lift the handset and press **1. After you have set up or cancel call forwarding from your desk phone. Note Be sure to cancel call forwarding before forwarding your Cisco IP Phone to another number. Press Update to redirect your incoming calls from the main menu. For example, enter an access code...
... for login instructions. Lift the handset and press **1. After you have set up or cancel call forwarding from your desk phone. Note Be sure to cancel call forwarding before forwarding your Cisco IP Phone to another number. Press Update to redirect your incoming calls from the main menu. For example, enter an access code...
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..., you have a new voice message Listen to ... Set up your voice message service See if you should change your voice message service. Cisco IP Phone 7902G for your default password as soon as outlined in the table below. Press (Messages) and follow the voice instructions. Basic Call Handling Using ...Voice Messaging Use the Messages button to access your phone for a steady red light on the handset. Note Your company determines the voice message service that came with a default password for...
..., you have a new voice message Listen to ... Set up your voice message service See if you should change your voice message service. Cisco IP Phone 7902G for your default password as soon as outlined in the table below. Press (Messages) and follow the voice instructions. Basic Call Handling Using ...Voice Messaging Use the Messages button to access your phone for a steady red light on the handset. Note Your company determines the voice message service that came with a default password for...
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.... Prioritizing Critical Calls Advanced call-handling tasks involve special (non-standard) features that your system administrator might configure for your phone depending on an active call, you hear the special call waiting tone. Receive a priority (precedence) call While on your... for calls (ranging from the standard tones. 14 78-16335-01 Keep these features by your phone. Then... If you will not have the need to your system administrator) followed by the phone number. Make a priority (precedence) call Enter the MLPP access number (which is the process ...
.... Prioritizing Critical Calls Advanced call-handling tasks involve special (non-standard) features that your system administrator might configure for your phone depending on an active call, you hear the special call waiting tone. Receive a priority (precedence) call While on your... for calls (ranging from the standard tones. 14 78-16335-01 Keep these features by your phone. Then... If you will not have the need to your system administrator) followed by the phone number. Make a priority (precedence) call Enter the MLPP access number (which is the process ...
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... handset is in use. Cisco IP Phone 7902G for the ringer Then... Press Volume when the handset is in the cradle. If you want to adjust and save volume levels on your phone. Adjust the volume level for a call Adjust the volume level for Cisco CallManager 15 The new ringer...button. Adjusting the Volume The table below . The volume is saved automatically when you release the Volume button. Customizing Phone Settings Customizing Phone Settings You can personalize your Cisco IP Phone 7902G by adjusting the settings, as described in the tables below describes how to ...
... handset is in use. Cisco IP Phone 7902G for the ringer Then... Press Volume when the handset is in the cradle. If you want to adjust and save volume levels on your phone. Adjust the volume level for a call Adjust the volume level for Cisco CallManager 15 The new ringer...button. Adjusting the Volume The table below . The volume is saved automatically when you release the Volume button. Customizing Phone Settings Customizing Phone Settings You can personalize your Cisco IP Phone 7902G by adjusting the settings, as described in the tables below describes how to ...
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... each time. they can also restrict the number of speed dial numbers that you to enter the phone number each available speed dial button. Enter the speed dial information on Phone section, enter a phone number and label for more information about making a speed dial call, see the "Placing a Call..." section on page 9. 16 78-16335-01 Setting Up Speed Dial Buttons Speed dial numbers allow you to quickly dial phone numbers without requiring you can configure. Enter the number exactly as 9 or the area code, if necessary. In the Speed Dial Settings on your...
... each time. they can also restrict the number of speed dial numbers that you to enter the phone number each available speed dial button. Enter the speed dial information on Phone section, enter a phone number and label for more information about making a speed dial call, see the "Placing a Call..." section on page 9. 16 78-16335-01 Setting Up Speed Dial Buttons Speed dial numbers allow you to quickly dial phone numbers without requiring you can configure. Enter the number exactly as 9 or the area code, if necessary. In the Speed Dial Settings on your...
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... the context-sensitive menu. • Click Log Off to see Customizing Your Cisco IP Phone on . Accessing Your User Options Web Pages Accessing Your User Options Web Pages Because your Cisco IP Phone 7902G is not using a web browser on your computer. Using the Cisco CallManager User Options web pages, you can control settings and features (such as...
... the context-sensitive menu. • Click Log Off to see Customizing Your Cisco IP Phone on . Accessing Your User Options Web Pages Accessing Your User Options Web Pages Because your Cisco IP Phone 7902G is not using a web browser on your computer. Using the Cisco CallManager User Options web pages, you can control settings and features (such as...
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...is properly connected to power. green at the same time. 18 78-16335-01 See the "Connecting Your Phone" section on the phone should be off. Troubleshooting Your Phone Refer to the following table for some general troubleshooting information for your system administrator who will help you troubleshoot the... problem. Hang up the phone to power No dial tone Check that all red and the Menu button flashes LEDs on page 4. After the upgrade, all the...
...is properly connected to power. green at the same time. 18 78-16335-01 See the "Connecting Your Phone" section on the phone should be off. Troubleshooting Your Phone Refer to the following table for some general troubleshooting information for your system administrator who will help you troubleshoot the... problem. Hang up the phone to power No dial tone Check that all red and the Menu button flashes LEDs on page 4. After the upgrade, all the...