Administration Guide
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..., Templates, Services, and Users 5-1 Telephony Features Available for the Cisco Unified IP Phone 5-1 Join and Direct Transfer Policy 5-15 Configuring Corporate and Personal Directories 5-16 Configuring Corporate Directories 5-16 Configuring Personal Directory 5-16 Modifying Phone Button Templates 5-17 Modifying a Phone Button Template for Personal Address Book or Speed Dials 5-18 Configuring Softkey Templates 5-19 Setting Up Services 5-21...
..., Templates, Services, and Users 5-1 Telephony Features Available for the Cisco Unified IP Phone 5-1 Join and Direct Transfer Policy 5-15 Configuring Corporate and Personal Directories 5-16 Configuring Corporate Directories 5-16 Configuring Personal Directory 5-16 Modifying Phone Button Templates 5-17 Modifying a Phone Button Template for Personal Address Book or Speed Dials 5-18 Configuring Softkey Templates 5-19 Setting Up Services 5-21...
Administration Guide
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... and managed. Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23769-01 1-1 1 C H A P T E R An Overview of the interfering device. In addition, because the phone is connected to your data network, it offers enhanced IP telephony features, including access to access features such as mute, hold, transfer, speed dial, call forward...
... and managed. Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) OL-23769-01 1-1 1 C H A P T E R An Overview of the interfering device. In addition, because the phone is connected to your data network, it offers enhanced IP telephony features, including access to access features such as mute, hold, transfer, speed dial, call forward...
Administration Guide
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... call . Figure 1-1 Cisco Unified IP Phone 6921 1 2 17 3 16 4 15 5 14 6 7 13 1 2 /.@ ABC 4 5 GHI JKL 7 8 PQRS TUV 0 3 DEF 6 MNO 9 WXYZ 1 8 2 9 10 192525 12 11 Table 1-1 describes the buttons on the phone screen. 4 Transfer button Transfers a call and line status, softkey options, speed dials, placed calls, and phone menu listings. 3 Softkey buttons Enables softkey options displayed on the Cisco Unified IP Phone 6921.
... call . Figure 1-1 Cisco Unified IP Phone 6921 1 2 17 3 16 4 15 5 14 6 7 13 1 2 /.@ ABC 4 5 GHI JKL 7 8 PQRS TUV 0 3 DEF 6 MNO 9 WXYZ 1 8 2 9 10 192525 12 11 Table 1-1 describes the buttons on the phone screen. 4 Transfer button Transfers a call and line status, softkey options, speed dials, placed calls, and phone menu listings. 3 Softkey buttons Enables softkey options displayed on the Cisco Unified IP Phone 6921.
Administration Guide
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... Understanding the Cisco Unified IP Phones 6921, 6941, 6945, and 6961 Table 1-1 Features on the Cisco Unified IP Phone 6921 (continued) 5 Conference button Creates a conference call. 6 Hold button Places an active call on hold 9 Headset button Toggles the headset on or off -hook) and the ringer volume (on-hook). 14 Messages button Auto-dials your speed dials (down arrow). Cisco Unified IP Phone 6921, 6941, 6945...
... Understanding the Cisco Unified IP Phones 6921, 6941, 6945, and 6961 Table 1-1 Features on the Cisco Unified IP Phone 6921 (continued) 5 Conference button Creates a conference call. 6 Hold button Places an active call on hold 9 Headset button Toggles the headset on or off -hook) and the ringer volume (on-hook). 14 Messages button Auto-dials your speed dials (down arrow). Cisco Unified IP Phone 6921, 6941, 6945...
Administration Guide
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... on the Cisco Unified IP Phone 6941 and 6945 1 Handset light strip Indicates an incoming call (flashing red) or new voice message (steady red). 2 Phone screen Shows information about your phone such as directory number, active call and line status, softkey options, speed dials, placed calls, and phone menu listings. Figure 1-2 shows the main components of the Cisco Unified IP Phone 6941 and 6945. Use...
... on the Cisco Unified IP Phone 6941 and 6945 1 Handset light strip Indicates an incoming call (flashing red) or new voice message (steady red). 2 Phone screen Shows information about your phone such as directory number, active call and line status, softkey options, speed dials, placed calls, and phone menu listings. Figure 1-2 shows the main components of the Cisco Unified IP Phone 6941 and 6945. Use...
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... (up arrow) or your speed dials (down arrow). Chapter Understanding the Cisco Unified IP Phones 6921, 6941, 6945, and 6961 Table 1-2 Features on the Cisco Unified IP Phone 6941 and 6945 3 Programmable feature buttons 4 Softkey buttons Depending on the configuration, programmable feature buttons provide access to: • Phone lines and intercom lines • Speed-dial numbers (speed-dial buttons, including the line status speed-dial features) • Web-based...
... (up arrow) or your speed dials (down arrow). Chapter Understanding the Cisco Unified IP Phones 6921, 6941, 6945, and 6961 Table 1-2 Features on the Cisco Unified IP Phone 6941 and 6945 3 Programmable feature buttons 4 Softkey buttons Depending on the configuration, programmable feature buttons provide access to: • Phone lines and intercom lines • Speed-dial numbers (speed-dial buttons, including the line status speed-dial features) • Web-based...
Administration Guide
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... the Cisco Unified IP Phones 6921, 6941, 6945, and 6961 Figure 1-3 shows the main components of the Cisco Unified IP Phone 6961. Table 1-3 Features on the Cisco Unified IP Phone 6961 1 Handset light strip Indicates an incoming call (flashing red) or new voice message (steady red). 2 Phone screen Shows information about your phone such as directory number, active call and line status, softkey options, speed dials, placed...
... the Cisco Unified IP Phones 6921, 6941, 6945, and 6961 Figure 1-3 shows the main components of the Cisco Unified IP Phone 6961. Table 1-3 Features on the Cisco Unified IP Phone 6961 1 Handset light strip Indicates an incoming call (flashing red) or new voice message (steady red). 2 Phone screen Shows information about your phone such as directory number, active call and line status, softkey options, speed dials, placed...
Administration Guide
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... on the Cisco Unified IP Phone 6961 6 Hold button Places an active call history, user preferences, phone settings, administration settings, and phone information. The Select button allows you to select a highlighted item. 8 Programmable feature buttons 9 Headset button Depending on the configuration, programmable feature buttons provide access to: • Phone lines and intercom lines • Speed-dial numbers (speed-dial buttons...
... on the Cisco Unified IP Phone 6961 6 Hold button Places an active call history, user preferences, phone settings, administration settings, and phone information. The Select button allows you to select a highlighted item. 8 Programmable feature buttons 9 Headset button Depending on the configuration, programmable feature buttons provide access to: • Phone lines and intercom lines • Speed-dial numbers (speed-dial buttons...
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..." section on the Cisco Unified IP Phones, see the "Telephony Features Available for additional information. Cisco Unified IP phones also provide a variety of the IP network. For instructions on configuring the network settings on page 5-21. Finally, because the Cisco Unified IP Phone is a network device, you have fewer settings to access information such as call forwarding and transferring, redialing, speed dialing, conference calling, and...
..." section on the Cisco Unified IP Phones, see the "Telephony Features Available for additional information. Cisco Unified IP phones also provide a variety of the IP network. For instructions on configuring the network settings on page 5-21. Finally, because the Cisco Unified IP Phone is a network device, you have fewer settings to access information such as call forwarding and transferring, redialing, speed dialing, conference calling, and...
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... list presents a suggested order to guide you need to the Phone Button Template Changes the number of line buttons, speed-dial Configuration chapter in the Cisco Unified Communications Manager System Guide. • MAC address See the "Telephony Features Available for the Cisco • Physical location of the phone Unified IP Phone" section on page 5-1. • Name or user ID of...
... list presents a suggested order to guide you need to the Phone Button Template Changes the number of line buttons, speed-dial Configuration chapter in the Cisco Unified Communications Manager System Guide. • MAC address See the "Telephony Features Available for the Cisco • Physical location of the phone Unified IP Phone" section on page 5-1. • Name or user ID of...
Administration Guide
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... the Cisco Unified IP Phones 6921, 6941, 6945, and 6961 in the Cisco Unified Directory Number Configuration window. For more information, see the Cisco Communications services (optional). Users can add or change speed-dial settings on their phones by completing the For more information, see the Cisco Unified Adds, deletes, or changes order of Configuring and Installing Cisco Unified IP Phones Table 1-9 Checklist for the Cisco name; Configure Cisco Unified IP Phone...
... the Cisco Unified IP Phones 6921, 6941, 6945, and 6961 in the Cisco Unified Directory Number Configuration window. For more information, see the Cisco Communications services (optional). Users can add or change speed-dial settings on their phones by completing the For more information, see the Cisco Unified Adds, deletes, or changes order of Configuring and Installing Cisco Unified IP Phones Table 1-9 Checklist for the Cisco name; Configure Cisco Unified IP Phone...
Administration Guide
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... adding speed-dial numbers or User Configuration. Overview of Configuring and Installing Cisco Unified IP Phones Chapter Table 1-9 Checklist for Communications Manager Administration Guide, End example, User ID and last name. Note Some phones, such as those in a user group. Associate a user to all users in conference rooms, do not have an associated user. 1-26 Cisco Unified IP Phone 6921, 6941, 6945...
... adding speed-dial numbers or User Configuration. Overview of Configuring and Installing Cisco Unified IP Phones Chapter Table 1-9 Checklist for Communications Manager Administration Guide, End example, User ID and last name. Note Some phones, such as those in a user group. Associate a user to all users in conference rooms, do not have an associated user. 1-26 Cisco Unified IP Phone 6921, 6941, 6945...
Administration Guide
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... these documents: • Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) • Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) • Cisco Unified Communications Manager Administration Guide • Cisco Unified Communications Manager System Guide Table 1-11 Terminology Differences User Guide Speed-Dialing (Placing a call with a speed-dial code) Conference across Lines...
... these documents: • Cisco Unified IP Phone 6921, 6941, and 6961 User Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) • Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) • Cisco Unified Communications Manager Administration Guide • Cisco Unified Communications Manager System Guide Table 1-11 Terminology Differences User Guide Speed-Dialing (Placing a call with a speed-dial code) Conference across Lines...
Administration Guide
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... page to the network. If the Cisco Unified CM server is located in the Cisco Unified Communications Manager application to ensure that it is set up properly to manage the phone and to handle call forwarding, speed dialing, and voice messaging system options. Understanding the Cisco Unified IP Phones 6921, 6941, 6945, and 6961 Components The Cisco Unified IP Phone 6921, 6941, and 6961 include these components...
... page to the network. If the Cisco Unified CM server is located in the Cisco Unified Communications Manager application to ensure that it is set up properly to manage the phone and to handle call forwarding, speed dialing, and voice messaging system options. Understanding the Cisco Unified IP Phones 6921, 6941, 6945, and 6961 Components The Cisco Unified IP Phone 6921, 6941, and 6961 include these components...
Administration Guide
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...., logo screen. 3. Additional directory numbers and speed dial numbers, if configured (Only on page 1-14. Collect this information and see the "Resolving Startup Problems" section on the Cisco Unified IP Phone." This menu also lets you must configure these stages, it has started up . - Phone not registered 4. Configuring Security on the Cisco Unified IP Phone The security features protect against several...
...., logo screen. 3. Additional directory numbers and speed dial numbers, if configured (Only on page 1-14. Collect this information and see the "Resolving Startup Problems" section on the Cisco Unified IP Phone." This menu also lets you must configure these stages, it has started up . - Phone not registered 4. Configuring Security on the Cisco Unified IP Phone The security features protect against several...
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... Guide, Cisco Unified IP Phone. Services Guide, "Call Pickup Configuration." The agent can use Abbreviated Dialing while on the phone keypad. If Built In Bridge is set to the Clusterwide Parameters (Device - Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Agent Greeting calls. Note Cisco Unified Communications Manager Administration also provides several service parameters that you want to speed dial a phone number...
... Guide, Cisco Unified IP Phone. Services Guide, "Call Pickup Configuration." The agent can use Abbreviated Dialing while on the phone keypad. If Built In Bridge is set to the Clusterwide Parameters (Device - Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Agent Greeting calls. Note Cisco Unified Communications Manager Administration also provides several service parameters that you want to speed dial a phone number...
Administration Guide
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... with a speed-dial button on phones that both the ports are configured for fixed speed, the Automatic Port Synchronization feature is ineffective. The Remote Port Configuration and Automatic Port Synchronization features are compatible only with either the Enterprise Phone Configuration (System > Enterprise Phone Configuration) or the Common Phone Profile Configuration (Device > Device Settings > Common Phone Profile). Cisco Unified IP Phone. The...
... with a speed-dial button on phones that both the ports are configured for fixed speed, the Automatic Port Synchronization feature is ineffective. The Remote Port Configuration and Automatic Port Synchronization features are compatible only with either the Enterprise Phone Configuration (System > Enterprise Phone Configuration) or the Common Phone Profile Configuration (Device > Device Settings > Common Phone Profile). Cisco Unified IP Phone. The...
Administration Guide
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...phone that creates a Call Forward All loop or that will display for calling or connected lines, depending on the parties who can monitor for incoming calls. Allows users to redirect incoming calls to BLF speed dial... Cisco Unified Communications Manager Administration Guide, Cisco Unified IP Phone Configuration. • Cisco Unified Communications Manager System Guide, Understanding Route Plans. • Cisco Unified Communications Manager Features and Services Guide, Call Display Restrictions. Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified ...
...phone that creates a Call Forward All loop or that will display for calling or connected lines, depending on the parties who can monitor for incoming calls. Allows users to redirect incoming calls to BLF speed dial... Cisco Unified Communications Manager Administration Guide, Cisco Unified IP Phone Configuration. • Cisco Unified Communications Manager System Guide, Understanding Route Plans. • Cisco Unified Communications Manager Features and Services Guide, Call Display Restrictions. Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified ...
Administration Guide
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... a user to : • Cisco Unified Communications Manager Administration Guide, Cisco Unified IP Phone Configuration. • Cisco Unified Communications Manager System Guide, Cisco Unified IP Phone. • Cisco Unified Communications Manager Features and Services Guide, Barge and Privacy. Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for SIP cBarge Cisco Extension Mobility Description Configuration Reference Caller identification such as line appearances, services, and speed dials from phones that have video capability.
... a user to : • Cisco Unified Communications Manager Administration Guide, Cisco Unified IP Phone Configuration. • Cisco Unified Communications Manager System Guide, Cisco Unified IP Phone. • Cisco Unified Communications Manager Features and Services Guide, Barge and Privacy. Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for SIP cBarge Cisco Extension Mobility Description Configuration Reference Caller identification such as line appearances, services, and speed dials from phones that have video capability.
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... call park number. Do Not Disturb (DND) When DND is occupied and provides speed-dial access to a voice-messaging system. For more information, see the Cisco Unified Communications Manager Features and Services Guide, Immediate Divert. Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 5-8 OL-23769-01 Note If you to...
... call park number. Do Not Disturb (DND) When DND is occupied and provides speed-dial access to a voice-messaging system. For more information, see the Cisco Unified Communications Manager Features and Services Guide, Immediate Divert. Cisco Unified IP Phone 6921, 6941, 6945, and 6961 Administration Guide for Cisco Unified Communications Manager 8.5 (SCCP and SIP) 5-8 OL-23769-01 Note If you to...