User Guide
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USER GUIDE Cisco Unified Communications Manager Express for Cisco Unified IP Phone 521SG and 524SG User Guide 1 Overview 2 Operating Your Phone 3 Phone Features Index
USER GUIDE Cisco Unified Communications Manager Express for Cisco Unified IP Phone 521SG and 524SG User Guide 1 Overview 2 Operating Your Phone 3 Phone Features Index
User Guide
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1 Overview This guide provides operating instructions, and feature descriptions for the Cisco Unified IP Phone models 521SG and 524SG. The Cisco Unified IP Phone 521SG has a single line and the 524SG has four lines. Allows you to scroll through soft button features, and displays phone numbers from your Placed Calls, when phone is highlighted on the screen. 3 Soft keys buttons Engages the functions...
1 Overview This guide provides operating instructions, and feature descriptions for the Cisco Unified IP Phone models 521SG and 524SG. The Cisco Unified IP Phone 521SG has a single line and the 524SG has four lines. Allows you to scroll through soft button features, and displays phone numbers from your Placed Calls, when phone is highlighted on the screen. 3 Soft keys buttons Engages the functions...
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Toggles speaker on and off . Functions as a traditional phone keypad. Toggles headset on and off . Connecting Your Phone This section shows and describes the connectors on and off. Functions as a traditional handset. Name (continued) 8 Volume button Description (continued) Increases or..., headset, ringer, or speakerphone volume. 9 Mute button 10 Speaker button 11 Headset button 12 Keypad 13 Handset Toggles mute on your Cisco Unified IP phone. 1 Optional DC adapter port (DC5V) for phones not provided with inline power 2 Headset port 3 AC-to-DC power supply 4 AC power cord 3
Toggles speaker on and off . Functions as a traditional phone keypad. Toggles headset on and off . Connecting Your Phone This section shows and describes the connectors on and off. Functions as a traditional handset. Name (continued) 8 Volume button Description (continued) Increases or..., headset, ringer, or speakerphone volume. 9 Mute button 10 Speaker button 11 Headset button 12 Keypad 13 Handset Toggles mute on your Cisco Unified IP phone. 1 Optional DC adapter port (DC5V) for phones not provided with inline power 2 Headset port 3 AC-to-DC power supply 4 AC power cord 3
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5 Network port (10/100 WAN) for connecting to the network 6 Handset port 7 Access port (10/100 PC) for connecting your phone to your computer 4
5 Network port (10/100 WAN) for connecting to the network 6 Handset port 7 Access port (10/100 PC) for connecting your phone to your computer 4
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...callers to a conference call . Connects callers to join a shared-line call . 5 Rotate the tab halfway. 3. Soft Key Descriptions Your Cisco Unified IP phone is free. Soft keys can adjust the handset rest so that called line is equipped with soft keys for call . Soft Key Add ... any character. Notifies callers that the receiver does not slip out of the cradle. Cancels last selection. Functions depend on the Cisco Unified IP Phones 521SG and 524SG. Answers incoming call features and options. Set the handset aside and pull the square plastic tab from the top of the...
...callers to a conference call . Connects callers to join a shared-line call . 5 Rotate the tab halfway. 3. Soft Key Descriptions Your Cisco Unified IP phone is free. Soft keys can adjust the handset rest so that called line is equipped with soft keys for call . Soft Key Add ... any character. Notifies callers that the receiver does not slip out of the cradle. Cancels last selection. Functions depend on the Cisco Unified IP Phones 521SG and 524SG. Answers incoming call features and options. Set the handset aside and pull the square plastic tab from the top of the...
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...to voice mail. Initiates search in the system. Increases LCD screen contrast. Updates content. 6 Provides PIN-controlled access to record a phone conversation. Transfers active calls to another extension. Enables Do-Not-Disturb feature. Places active call on a speakerphone to place a call .... Enables the user to restricted phone features. Removes last participant from current selection. Selects highlighted option. Dials displayed number. Selects number and activates cursor for additional ...
...to voice mail. Initiates search in the system. Increases LCD screen contrast. Updates content. 6 Provides PIN-controlled access to record a phone conversation. Transfers active calls to another extension. Enables Do-Not-Disturb feature. Places active call on a speakerphone to place a call .... Enables the user to restricted phone features. Removes last participant from current selection. Selects highlighted option. Dials displayed number. Selects number and activates cursor for additional ...
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... section provides information on using your phone's features and includes: • Basic-Place a Call, 6 • Additional Options-Place a Call, 7 • Answer a Call, 7 • End a Call, 7 • Hold and Resume a Call, 7 • Mute a ...
... section provides information on using your phone's features and includes: • Basic-Place a Call, 6 • Additional Options-Place a Call, 7 • Answer a Call, 7 • End a Call, 7 • Hold and Resume a Call, 7 • Mute a ...
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... have selected a number from a directory, press the Dial soft key. • Press Redial to dial the last number, or press the Navigation button (with the phone idle) to go off-hook and press Dial, , or . Note Use the backspace ( • Press the line button for your Placed Calls. • If you...
... have selected a number from a directory, press the Dial soft key. • Press Redial to dial the last number, or press the Navigation button (with the phone idle) to go off-hook and press Dial, , or . Note Use the backspace ( • Press the line button for your Placed Calls. • If you...
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...Waiting If you are holding on this line, the call on the other parties on the configuration of your phone systems use Mute in its cradle. The call automatically resumes. Note Cisco Unity Express is in conjunction with the original call and press Resume. Press Save to apply the new ... Down Volume button while the handset is the default voice message service that your phone. Mute a Call With Mute enabled, you can use . Press Answer to reselect the call . 2. For calls on voice mail, go to cisco.com and search for the dial tone. 2. Use the Navigation button to toggle...
...Waiting If you are holding on this line, the call on the other parties on the configuration of your phone systems use Mute in its cradle. The call automatically resumes. Note Cisco Unity Express is in conjunction with the original call and press Resume. Press Save to apply the new ... Down Volume button while the handset is the default voice message service that your phone. Mute a Call With Mute enabled, you can use . Press Answer to reselect the call . 2. For calls on voice mail, go to cisco.com and search for the dial tone. 2. Use the Navigation button to toggle...
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... to exit to the main directory menu. Highlight the ring you want, and then press the Select. 6. To park a call to place a call on the Cisco Unified IP phone: • Press the DnD soft key. Press 2 for Contrast, or use the Navigation button to scroll to the main directory menu. Park a Call Call park... and press Select. 3. Press Ok. 5. To retrieve a call parked at a designated parking spot from which the call park slot number provided by anyone on the Cisco Unified IP phone screen.
... to exit to the main directory menu. Highlight the ring you want, and then press the Select. 6. To park a call to place a call on the Cisco Unified IP phone: • Press the DnD soft key. Press 2 for Contrast, or use the Navigation button to scroll to the main directory menu. Park a Call Call park... and press Select. 3. Press Ok. 5. To retrieve a call parked at a designated parking spot from which the call park slot number provided by anyone on the Cisco Unified IP phone screen.
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...number to which you want to voice mail, manually enter the voice-mail number, or use the soft key and button sequence of phones. Transfer to the recipient's voice mail: 1. Cancel Transfer 1. To cancel your personal identification number (PIN). To cancel call to... pound key (#) or EndCall. Press EndCall. 2. Press Trnsfr to show that is implemented by EndCall. Press Login on the Cisco Unified IP phone. 2. Press Resume. The phone display is updated to complete the transfer or wait for your consultative call to Voice Mail To transfer a call -transfer attempt:...
...number to which you want to voice mail, manually enter the voice-mail number, or use the soft key and button sequence of phones. Transfer to the recipient's voice mail: 1. Cancel Transfer 1. To cancel your personal identification number (PIN). To cancel call to... pound key (#) or EndCall. Press EndCall. 2. Press Trnsfr to show that is implemented by EndCall. Press Login on the Cisco Unified IP phone. 2. Press Resume. The phone display is updated to complete the transfer or wait for your consultative call to Voice Mail To transfer a call -transfer attempt:...
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... use this method: 1. Press LiveRcd again to your phone. Press Confrn. 2. Press the Line button of the Cisco Unified IP phone that you want to the configured live record number. 2. Hang up the handset. Alternate Method to a Cisco Unified IP phone, one active and the other party on hold or ...a call . This puts the other on a Cisco Unified IP phone, using the cBarge softkey. 12 Pick Up Calls To pick up a call that ...
... use this method: 1. Press LiveRcd again to your phone. Press Confrn. 2. Press the Line button of the Cisco Unified IP phone that you want to the configured live record number. 2. Hang up the handset. Alternate Method to a Cisco Unified IP phone, one active and the other party on hold or ...a call . This puts the other on a Cisco Unified IP phone, using the cBarge softkey. 12 Pick Up Calls To pick up a call that ...
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... enter a B, press the 2 key two times, and to join. 2. Highlight the remote-in-use call : 1. Place Call from Your Local Directory To access the local phone directory established by the system administrator: 1. Use the backspace ( Press more to navigate to select the Last, First, or Number field search option. 4. Press the...
... enter a B, press the 2 key two times, and to join. 2. Highlight the remote-in-use call : 1. Place Call from Your Local Directory To access the local phone directory established by the system administrator: 1. Use the backspace ( Press more to navigate to select the Last, First, or Number field search option. 4. Press the...
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... or deactivated depending on the keypad for Missed Calls. - Press the Speaker button and get a dial tone. 2. Note The called Cisco Unified IP phone automatically answers the call history lists is not lit, reply to erase digits that speed-dial each other. Press 1 on the...all call . Note The Clear soft key clears all numbers in the call to select a phone number. Place a Call from Call History To place a call history list: 1. Use the Intercom Feature Cisco Unified Communications Manager Express supports intercom functionality for Placed Calls. 3. Use the keypad to place the...
... or deactivated depending on the keypad for Missed Calls. - Press the Speaker button and get a dial tone. 2. Note The called Cisco Unified IP phone automatically answers the call history lists is not lit, reply to erase digits that speed-dial each other. Press 1 on the...all call . Note The Clear soft key clears all numbers in the call to select a phone number. Place a Call from Call History To place a call history list: 1. Use the Intercom Feature Cisco Unified Communications Manager Express supports intercom functionality for Placed Calls. 3. Use the keypad to place the...
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...If the call -forward destination set , pressing the DnD soft key disables the ringer. To deactivate the Do-Not-Disturb feature, repeat Step 1. 3 Phone Features Index This section provides an alphabetical list of features for the Current Call, page 9 Answer a Call, page 8 Basic-Place a Call, page...page 8 Adjust the Display Contrast, page 10 Adjust the Ring Volume, page 9 Adjust the Volume for your Cisco Unified IP phone. Note Pressing the DnD soft key while the phone is ringing immediately forwards the call to the call -forward destination is in Do-Not-Disturb mode. Features supported...
...If the call -forward destination set , pressing the DnD soft key disables the ringer. To deactivate the Do-Not-Disturb feature, repeat Step 1. 3 Phone Features Index This section provides an alphabetical list of features for the Current Call, page 9 Answer a Call, page 8 Basic-Place a Call, page...page 8 Adjust the Display Contrast, page 10 Adjust the Ring Volume, page 9 Adjust the Volume for your Cisco Unified IP phone. Note Pressing the DnD soft key while the phone is ringing immediately forwards the call to the call -forward destination is in Do-Not-Disturb mode. Features supported...
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Phone Features, page reference Program Personal Speed-Dial Buttons, page 13 Retrieve Voice Messages, page 9 Select the Ring Type, page 9 Transfer to Voice Mail, page 11 Transfer a Call, page 11 Use the Intercom Feature, page 14 View Call History, page 14 SPCP Supported Supported Supported Supported Supported Supported Supported 16 Table 1 Features supported in SPCP protocols.
Phone Features, page reference Program Personal Speed-Dial Buttons, page 13 Retrieve Voice Messages, page 9 Select the Ring Type, page 9 Transfer to Voice Mail, page 11 Transfer a Call, page 11 Use the Intercom Feature, page 14 View Call History, page 14 SPCP Supported Supported Supported Supported Supported Supported Supported 16 Table 1 Features supported in SPCP protocols.
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...affiliates in this document or Website are registered trademarks or trademarks of Cisco Systems, Inc. The use of their respective owners. All rights reserved. 78-18762-01 Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are the property of the word partner does not ...imply a partnership relationship between Cisco and any other countries. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices....
...affiliates in this document or Website are registered trademarks or trademarks of Cisco Systems, Inc. The use of their respective owners. All rights reserved. 78-18762-01 Cisco, Cisco Systems, the Cisco logo, and the Cisco Systems logo are the property of the word partner does not ...imply a partnership relationship between Cisco and any other countries. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices....