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User Guide - Page 6
Setup Disc Contents
Install the following software necessary for using the scanner from the supplied Setup Disc. ● CaptureOnTouch
This is a dedicated scanning application for DR Series scanners. ● Scanner driver
This is the scanner driver for this product. ● Barcode module/ 2D code module
Module to recognize during scanning barcodes or 2D codes printed on documents.
6
User Guide - Page 48
..., you must place the documents on the control panel is pressed or the [Manual Feeding] Feed Option is linked to the [Manual Feeding] Feed Option setting of the ISIS/TWAIN driver.
• When the [Bypass Mode] key on the Document Feed Tray and insert them into the Document Feed Tray opening one page at...
User Guide - Page 76
... wear, or when feeding materials that do not transport easily, set Torque Control to [4] or [5]. If set this to [ON]. (See "Thin Paper Kit for DR-X10C Specifications" on p. 122.) For details about the Thin Paper Kit for DR-X10C, contact your local authorized Canon dealer or service representative.
76
To increase torque when scanning thick paper or documents...
User Guide - Page 110
... used. Solution
The SCSI connection does not support Auto USB Power switching. Trouble Categories
The following : ✔ Is the power cord connected correctly? ✔ Is the power cord inserted into the power outlet? Cause
The SCSI connection is turned ON.
Troubleshooting
This section describes the problems that may occur during use Auto USB Power...
DR-X10C II Easy Start Guide - Page 1
... the most of its conditions. If the setup menu does not start up the scanner for setting up , run the setup.exe application on the CD-ROM. The setup menu consists of Microsoft USA in the menu during the CapturePerfect 3.1 installation.
5. The CapturePerfect 3.1 Operation Guide is used for purchasing the Canon imageFORMULA DR-X10C II Document Scanner. Click [Next].
7. Click [Finish...
DR-X10C II Reference Guide - Page 31
Basic Operation
Hint • The [Bypass Mode] key is linked to the [Manual Feeding] Feed
Option setting of the ISIS/TWAIN driver. • When the [Bypass Mode] key on the control panel is pressed
or the [Manual Feeding] Feed Option is selected, the [Bypass Mode] key lights and the Document Feed Tray rises.
2
Bypass Mode Key
23
DR-X10C II Reference Guide - Page 55
Follow the indicated procedure to secure the ink cartridge. Problem: No ink cartridge is installed in the pre-
4
imprinter.
Solution: When scanning finishes, clean the scanning glass.
■ Call for Service
Error Code: Exxx (excluding E021) Problem: Internal scanner error.
47
avoided.
■ Cover Open
Solution: Clean the scanning glass. (See p. 37.) ■ Dust Detected (...
DR-X10C II Reference Guide - Page 60
...supported by the application was used. If abnormal image appearance seems to use
the [Black] background setting. Problem Cause
Solution
The scanned image is abnormal for certain documents. Problem...guides to [Duplex].
Brightness may be set a lower brightness setting. Photocopy the document, and scan the copy.
Problem...local authorized Canon dealer or service representative. ...
DR-X10C II User Manual - Page 4
...the ISIS/ TWAIN driver with its many functions. Manuals for the Scanner
The documentation for the scanner consists of two sections: Hardware and Software. Please follow the procedures in the menu during software installation.
Easy Start Guide This manual describes the procedures for setting up the scanner for purchasing the Canon imageFORMULA DR-X10C II Document Scanner. CapturePerfect...
DR-X10C II User Manual - Page 42
... the Feeding Option for transport by the feed roller, while the pickup roller is linked to the [Manual Feeding] Feed Option setting (p. 8-19) of document pages that documents can be positioned manually for the ISIS/TWAIN driver, or by the feed roller (because the pickup roller is selected, the [Bypass Mode] key lights and...
DR-X10C II User Manual - Page 43
... when document pages do not separate well using Continuous Feeding. Hint For Manual Feeding, you must feed document one page at a time, making operation easier.
■ Continuous Manual Feeding Mode Setting Select Continuous Manual Mode in the User Mode settings to enable continuous manual feeding.
1. Menu Key
3. Press the [ ] or [ ] key to select [ON] or [OFF...
DR-X10C II User Manual - Page 67
... Thin Paper Kit for DR-X10C is installed. The document tray should be set to match the number of the Thin Paper Kit for scanning thin paper, set Torque Control to [ON]. (See "Thin Paper Kit for DR-X10C Specifications" on the scanned image. To fully utilize the functions of document sheets to ON, an error message is [3].
The...
DR-X10C II User Manual - Page 93
... Mode).
Solution Remove the USB hub.
6-5 Trouble Categories
The following possible problems and causes:
Problem Cause
With Auto USB Power switching is enabled, but the scanner does not turn ON, first confirm the following possible causes:
Cause Solution
The scanner does not support your local authorized Canon dealer or service representative for more information.
Solution Use...
DR-X10C II User Manual - Page 96
... side of your local authorized Canon dealer or service representative. The paper is not possible. Problem
Cause Solution
Double-sided scanning is too thin. If the Scanning Side is abnormal for certain documents. Or, the loaded
document has shifted out of your document.
Problem Cause
Solution
The scanned image is set to [Skip Blank Page...
DR-X10C II User Manual - Page 117
... image. (See "Folio Scan" on p. 4-7.)
Hint
When [Folio] is not displayed, the batch separation setting on the [Others] tab sheet is set to [Simplex] and cannot be changed. (See "[Scan Options] (TWAIN driver only)" on p. 8-20.)
Chapter 8 ISIS/TWAIN Driver Settings
[Deskew] Check Box The Deskew function detects slanted document pages and straightens the scanned...
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