imageCLASS D880 Fax Guide
Page 1
Checking the status of Canon, Inc. All rights reserved. If Adobe NOTE Reader/Acrobat Reader/Acrobat is a trademark of a print job Troubleshooting CAPT issues Fax Guide Only for the imageCLASS D880 model Printer Guide • Guides with CAPT (Canon Advanced Printing Technology) .. i Setting up the machine Setting up paper Installing Printer Driver Set-up Instructions Document and paper handling Making copies Maintenance Troubleshooting feed and copy issues Basic Guide Sending and receiving faxes Speed dialing Troubleshooting fax issues Printing with this ...
Checking the status of Canon, Inc. All rights reserved. If Adobe NOTE Reader/Acrobat Reader/Acrobat is a trademark of a print job Troubleshooting CAPT issues Fax Guide Only for the imageCLASS D880 model Printer Guide • Guides with CAPT (Canon Advanced Printing Technology) .. i Setting up the machine Setting up paper Installing Printer Driver Set-up Instructions Document and paper handling Making copies Maintenance Troubleshooting feed and copy issues Basic Guide Sending and receiving faxes Speed dialing Troubleshooting fax issues Printing with this ...
imageCLASS D880 Fax Guide
Page 6
... be required to provide reasonable protection against harmful interference in a particular installation. One Canon Plaza, Lake Success, NY 11042, U.S.A. When such changes are designed to stop operation of the equipment. If such changes or modifications should contact Canon Authorized Service Facilities for servicing of equipment. In Case of Equipment Malfunction Should any message via a telephone fax machine unless such message clearly contains in the Fax Guide.
... be required to provide reasonable protection against harmful interference in a particular installation. One Canon Plaza, Lake Success, NY 11042, U.S.A. When such changes are designed to stop operation of the equipment. If such changes or modifications should contact Canon Authorized Service Facilities for servicing of equipment. In Case of Equipment Malfunction Should any message via a telephone fax machine unless such message clearly contains in the Fax Guide.
imageCLASS D880 Fax Guide
Page 11
... service representative, → Basic Guide. fax/telephone numbers. Cancels sending or receiving you are specifying settings. COPY Key Switches standby display to provide trouble-free operation. Introduction LCD Displays messages and prompts during operation. FAX Key Switches standby display to scanned stops in Chapter 8. Alarm indicator Flashes orange when the machine has a problem such as paper jams, etc. (The error message is being Connects to and returns the machine to the Fax Mode. Set Key Determines the contents Also enter characters Stop/Reset...
... service representative, → Basic Guide. fax/telephone numbers. Cancels sending or receiving you are specifying settings. COPY Key Switches standby display to provide trouble-free operation. Introduction LCD Displays messages and prompts during operation. FAX Key Switches standby display to scanned stops in Chapter 8. Alarm indicator Flashes orange when the machine has a problem such as paper jams, etc. (The error message is being Connects to and returns the machine to the Fax Mode. Set Key Determines the contents Also enter characters Stop/Reset...
imageCLASS D880 Fax Guide
Page 63
... machine's memory becomes full while scanning documents using the platen glass to fax functions. Message Cause Action CHANGE DOCUMENT When using the ADF, the document being scanned stops in memory. Replace the handset correctly. Load paper in use. Also, print or delete any documents in memory you glass then press Start. MEM IN USE nn % Shows the percentage of memory currently in the cassette (→ Set-up Instructions), replace the cartridge (→ Basic Guide), or clear the paper jam. (→ Basic Guide...
... machine's memory becomes full while scanning documents using the platen glass to fax functions. Message Cause Action CHANGE DOCUMENT When using the ADF, the document being scanned stops in memory. Replace the handset correctly. Load paper in use. Also, print or delete any documents in memory you glass then press Start. MEM IN USE nn % Shows the percentage of memory currently in the cassette (→ Set-up Instructions), replace the cartridge (→ Basic Guide), or clear the paper jam. (→ Basic Guide...
imageCLASS D880 Fax Guide
Page 66
.... • The sending fax machine usually determines the fax's quality. The telephone lines may be disabled. • Make sure ECM is loaded in the normal mode without error checking. The Cartridge may not be installed properly. • Make sure that paper is on your telephone before hanging up Instructions) ❚ Faxed images are clean. ❚ Cannot receive using the correct type of their fax machine is installed properly. (→ Basic Guide) The Cartridge may need to tone...
.... • The sending fax machine usually determines the fax's quality. The telephone lines may be disabled. • Make sure ECM is loaded in the normal mode without error checking. The Cartridge may not be installed properly. • Make sure that paper is on your telephone before hanging up Instructions) ❚ Faxed images are clean. ❚ Cannot receive using the correct type of their fax machine is installed properly. (→ Basic Guide) The Cartridge may need to tone...
imageCLASS D880 Fax Guide
Page 84
... MEMORY message 8-1 Receiving (See also individual receive modes) canceling 5-9 in memory when problem occurs 5-9 manually 5-6 methods 5-1, 5-2 problems 8-3 while performing other tasks 5-9 Redial/Pause key 1-2 REDIAL INTERVAL setting 9-6 REDIAL TIMES setting 9-6 Redialing automatic 4-8 manual 4-7 Registering coded speed dialing 3-3 one-touch speed dialing 3-1 password and subaddress 3-11, 3-12, 5-7, 5-8 sender information 2-3 to 2-5 via operation panel 2-1 Regular dialing 4-2 REMOTE RX ID setting 9-7 REMOTE RX settings 9-7 Report (See also individual report names) settings...
... MEMORY message 8-1 Receiving (See also individual receive modes) canceling 5-9 in memory when problem occurs 5-9 manually 5-6 methods 5-1, 5-2 problems 8-3 while performing other tasks 5-9 Redial/Pause key 1-2 REDIAL INTERVAL setting 9-6 REDIAL TIMES setting 9-6 Redialing automatic 4-8 manual 4-7 Registering coded speed dialing 3-3 one-touch speed dialing 3-1 password and subaddress 3-11, 3-12, 5-7, 5-8 sender information 2-3 to 2-5 via operation panel 2-1 Regular dialing 4-2 REMOTE RX ID setting 9-7 REMOTE RX settings 9-7 Report (See also individual report names) settings...
imageCLASS D800 Series Set-Up Instructions
Page 6
... Device Wizard) dialog box appears. Type D:\SETUP.EXE (if your computer, this printer as the default printer, select Yes. ● If no other printer driver is installed on the left appears. The Add Printer Wizard dialog box appears. The Printer name dialog box appears. 12 If you want to change the printer name, type a new name into a power outlet to , the machine will be set this printer will not print.
... Device Wizard) dialog box appears. Type D:\SETUP.EXE (if your computer, this printer as the default printer, select Yes. ● If no other printer driver is installed on the left appears. The Add Printer Wizard dialog box appears. The Printer name dialog box appears. 12 If you want to change the printer name, type a new name into a power outlet to , the machine will be set this printer will not print.
imageCLASS D800 Series Set-Up Instructions
Page 8
... and that the power cord of Canon Inc. Example: Windows 98 Example: Windows 2000 For installation instructions using Plug and Play for paper handling or copy functions of their respective owners. For installation instructions under Windows 95 → "Parallel Port Users" in Printer Guide. For installation help and operational instructions, call us at: 1-800-828-4040 1-800 OK CANON U.S.A. Part no. If the test page is complete. When you opted to change without notice. If your machine.
... and that the power cord of Canon Inc. Example: Windows 98 Example: Windows 2000 For installation instructions using Plug and Play for paper handling or copy functions of their respective owners. For installation instructions under Windows 95 → "Parallel Port Users" in Printer Guide. For installation help and operational instructions, call us at: 1-800-828-4040 1-800 OK CANON U.S.A. Part no. If the test page is complete. When you opted to change without notice. If your machine.
imageCLASS D800 Series Printer Guide
Page 3
How This Manual Is Organized Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Appendix Glossary Index Before You Start Installing the Printer Driver (Canon Advanced Printing Technology (CAPT)) Printer Properties Checking the Status of a Print Job Troubleshooting Printer Specifications • Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. iii However, as we are constantly improving our products, if you need an exact specification, please contact Canon.
How This Manual Is Organized Chapter 1 Chapter 2 Chapter 3 Chapter 4 Chapter 5 Appendix Glossary Index Before You Start Installing the Printer Driver (Canon Advanced Printing Technology (CAPT)) Printer Properties Checking the Status of a Print Job Troubleshooting Printer Specifications • Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions. iii However, as we are constantly improving our products, if you need an exact specification, please contact Canon.
imageCLASS D800 Series Printer Guide
Page 5
... USB Users 2-13 Parallel Port Users 2-15 Network Users 2-28 Connecting to the imageCLASS D800 Series Already on Your Network 2-28 Printer Sharing 2-31 Connecting the imageCLASS D800 Series as a Network Printer 2-32 Canon iC D800 Group 2-42 Printing with CAPT 2-43 Chapter 3: Printer Properties Windows 95/98/Me Printer Properties 3-2 Windows NT 4.0/2000/XP/Server 2003 Printer Properties and Default Document Properties 3-16 Chapter 4: Checking the Status of a Print Job Opening the Status Window 4-2 Using Canon iC D800 Status Window 4-3 Network Printer Status 4-12 The Status Window...
... USB Users 2-13 Parallel Port Users 2-15 Network Users 2-28 Connecting to the imageCLASS D800 Series Already on Your Network 2-28 Printer Sharing 2-31 Connecting the imageCLASS D800 Series as a Network Printer 2-32 Canon iC D800 Group 2-42 Printing with CAPT 2-43 Chapter 3: Printer Properties Windows 95/98/Me Printer Properties 3-2 Windows NT 4.0/2000/XP/Server 2003 Printer Properties and Default Document Properties 3-16 Chapter 4: Checking the Status of a Print Job Opening the Status Window 4-2 Using Canon iC D800 Status Window 4-3 Network Printer Status 4-12 The Status Window...
imageCLASS D800 Series Printer Guide
Page 14
... appears. NOTE 2-3 Using a USB Port (USB Cable) NOTE • In order to use the printer via USB, your computer must be displayed as the name of plug and play using the CD-ROM menu, please refer to your computer, proceed to step8. • USB is already installed in your computer ( Set-up Instructions). • Turn on the machine ( Set-up Instructions). 2 • Start up Instructions. Click Next >. USB Users ■ Windows 98/Me...
... appears. NOTE 2-3 Using a USB Port (USB Cable) NOTE • In order to use the printer via USB, your computer must be displayed as the name of plug and play using the CD-ROM menu, please refer to your computer, proceed to step8. • USB is already installed in your computer ( Set-up Instructions). • Turn on the machine ( Set-up Instructions). 2 • Start up Instructions. Click Next >. USB Users ■ Windows 98/Me...
imageCLASS D800 Series Printer Guide
Page 24
... software, make sure you do the following is the installation procedure of Administrators. The full control access right for the printer is necessary for the installation of CAPT. 2 Plug and Play will activate and the USB class driver, and "USB Printing Support" is not available for Windows NT 4.0. 1 Log on the machine ( Set-up Instructions). • Start up Instructions). • Turn on as member of plug and play using a USB port under Windows...
... software, make sure you do the following is the installation procedure of Administrators. The full control access right for the printer is necessary for the installation of CAPT. 2 Plug and Play will activate and the USB class driver, and "USB Printing Support" is not available for Windows NT 4.0. 1 Log on the machine ( Set-up Instructions). • Start up Instructions). • Turn on as member of plug and play using a USB port under Windows...
imageCLASS D800 Series Printer Guide
Page 39
.../Me servers. ■ Windows 95/98/Me Add Printer Wizard To install CAPT for the imageCLASS D800 series automatically. 2 1 Open Explorer and browse the network until you can see the Canon iC D800 printer icon. If network download is using automatic network download. Installing the Printer Driver (Canon Advanced Printing Technology (CAPT)) 2 Double-click the printer icon, or drag the printer icon to the Printers (in Windows XP/Server 2003, Printers and Faxes) folder. 3 Follow the instructions on screen. • Service...
.../Me servers. ■ Windows 95/98/Me Add Printer Wizard To install CAPT for the imageCLASS D800 series automatically. 2 1 Open Explorer and browse the network until you can see the Canon iC D800 printer icon. If network download is using automatic network download. Installing the Printer Driver (Canon Advanced Printing Technology (CAPT)) 2 Double-click the printer icon, or drag the printer icon to the Printers (in Windows XP/Server 2003, Printers and Faxes) folder. 3 Follow the instructions on screen. • Service...
imageCLASS D800 Series Printer Guide
Page 90
... type of port you print. • Only when Errors Occur-The Status Window opens only when an error occurs. The type of all windows on top of port you define how your computer communicates with your printer using the parallel port. Checking the Status of a Print Job • Standard uses the parallel port as a standard parallel port. • ECP uses the parallel port as a document prints, but the changed settings do not take effect until the next print job...
... type of port you print. • Only when Errors Occur-The Status Window opens only when an error occurs. The type of all windows on top of port you define how your computer communicates with your printer using the parallel port. Checking the Status of a Print Job • Standard uses the parallel port as a standard parallel port. • ECP uses the parallel port as a document prints, but the changed settings do not take effect until the next print job...
imageCLASS D800 Series Printer Guide
Page 98
... Problem See page Printer Problems 5-2 CAPT Problems CAPT Messages Using the Trouble Shooter 5-4 5-6 5 5-8 Troubleshooting Uninstalling CAPT 5-10 If you have one or a combination of causes, such as a computer malfunction, software errors, printer cable or other jobs, or your printed output is not what you expected, the problem is not operating properly, try the suggestions in the order listed. If your printer is with your computer, software, or cables. If you can print a self test...
... Problem See page Printer Problems 5-2 CAPT Problems CAPT Messages Using the Trouble Shooter 5-4 5-6 5 5-8 Troubleshooting Uninstalling CAPT 5-10 If you have one or a combination of causes, such as a computer malfunction, software errors, printer cable or other jobs, or your printed output is not what you expected, the problem is not operating properly, try the suggestions in the order listed. If your printer is with your computer, software, or cables. If you can print a self test...
imageCLASS D800 Series Printer Guide
Page 99
... print Paper might not be supplying power. A copy job might be stalled. Print jobs might not have been completed due to be modified. Check that the voltage of Paper status. Printer performance improves if you are using an 8-bit, be working properly. Please, load paper. The print job will start automatically when the copy job is supplying power; concerning available ports. The parallel cable might not match Make sure that the cartridge is working properly. turned...
... print Paper might not be supplying power. A copy job might be stalled. Print jobs might not have been completed due to be modified. Check that the voltage of Paper status. Printer performance improves if you are using an 8-bit, be working properly. Please, load paper. The print job will start automatically when the copy job is supplying power; concerning available ports. The parallel cable might not match Make sure that the cartridge is working properly. turned...
imageCLASS D800 Series Printer Guide
Page 110
... work area in sequential page order. When you can use to fix the toner onto the paper (or other devices. Collate To print multiple copies of measurement for Extended Capabilities Port. Control Panels The set of Windows programs you print with information such as descriptions of the fonts and features of the installed printer. Icons, windows, and the taskbar are using its printer driver. dpi Dots per inch. A unit of a multi-page document in Windows. F Fixing...
... work area in sequential page order. When you can use to fix the toner onto the paper (or other devices. Collate To print multiple copies of measurement for Extended Capabilities Port. Control Panels The set of Windows programs you print with information such as descriptions of the fonts and features of the installed printer. Icons, windows, and the taskbar are using its printer driver. dpi Dots per inch. A unit of a multi-page document in Windows. F Fixing...
imageCLASS D800 Series Printer Guide
Page 114
... the installed printer. Printer driver A program that has actually printed. G-6 Print queue A list of files that prints through the network adapter. Q Queue A list of files that are either waiting to access internal parts of the print job that controls how the computer and printer interact. Once a file has been printed, it is stored. The printer driver supplies Windows with Canon Advanced Printing Technology, you print with information such as your printer information is removed from the print queue. Printers folder...
... the installed printer. Printer driver A program that has actually printed. G-6 Print queue A list of files that prints through the network adapter. Q Queue A list of files that are either waiting to access internal parts of the print job that controls how the computer and printer interact. Once a file has been printed, it is stored. The printer driver supplies Windows with Canon Advanced Printing Technology, you print with information such as your printer information is removed from the print queue. Printers folder...
imageCLASS D800 Series Printer Guide
Page 115
... sizes and rotation angles. The server controls the printer and handles print jobs sent from RAM. Low resolution causes font characters and graphics to have a jagged appearance, but prints more slowly. G Separator page Glossary Optional pages printed at the beginning of cable that is different from electromagnetic interference. Resolution values are printed in fixed sizes and angles. Scaling Enlarging or reducing the printed image. You need to use them. Resetting...
... sizes and rotation angles. The server controls the printer and handles print jobs sent from RAM. Low resolution causes font characters and graphics to have a jagged appearance, but prints more slowly. G Separator page Glossary Optional pages printed at the beginning of cable that is different from electromagnetic interference. Resolution values are printed in fixed sizes and angles. Scaling Enlarging or reducing the printed image. You need to use them. Resetting...
imageCLASS D800 Series Printer Guide
Page 119
...purpose Tray is Out of Paper 5-6 N NetPilot G-4 Network Adapter G-4 Network printer 2-32-2-41 No power supplied 5-2 O Options menu, using 4-5-4-6 Orientation G-4 Out of paper 5-6 Overlay 3-9, 3-24, G-5 P Page setup tab custom paper size 3-7 Windows 95/98/Me 3-6 Windows NT 4.0/2000/XP/Server 2003 3-23 Pages per minute A-1 Paper delivery A-1 Paper feed G-5 Paper Jam 5-6 Paper selection tab Windows NT 4.0/2000/XP/Server 2003 3-20 Paper size A-1 custom 3-7 Paper Source G-5 Paper Type G-5 Parallel interface G-5 cable 2-43 Parallel interface cable G-5 Pause button 4-8 Pause printing 4-4 PDF G-5 Peer...
...purpose Tray is Out of Paper 5-6 N NetPilot G-4 Network Adapter G-4 Network printer 2-32-2-41 No power supplied 5-2 O Options menu, using 4-5-4-6 Orientation G-4 Out of paper 5-6 Overlay 3-9, 3-24, G-5 P Page setup tab custom paper size 3-7 Windows 95/98/Me 3-6 Windows NT 4.0/2000/XP/Server 2003 3-23 Pages per minute A-1 Paper delivery A-1 Paper feed G-5 Paper Jam 5-6 Paper selection tab Windows NT 4.0/2000/XP/Server 2003 3-20 Paper size A-1 custom 3-7 Paper Source G-5 Paper Type G-5 Parallel interface G-5 cable 2-43 Parallel interface cable G-5 Pause button 4-8 Pause printing 4-4 PDF G-5 Peer...