iP3500 series Quick Start Guide
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... Cleaning 33 Print Head Deep Cleaning 36 Aligning the Print Head 38 Cleaning Your Printer 44 Troubleshooting 52 Cannot Install the Printer Driver 53 Cannot Connect to Computer Properly.........54 Print Results Not Satisfactory 55 Printer Does Not Start 59 Printer Moves But Ink Is Not Ejected 60 Paper Does Not Feed Properly 61 Paper...
... Cleaning 33 Print Head Deep Cleaning 36 Aligning the Print Head 38 Cleaning Your Printer 44 Troubleshooting 52 Cannot Install the Printer Driver 53 Cannot Connect to Computer Properly.........54 Print Results Not Satisfactory 55 Printer Does Not Start 59 Printer Moves But Ink Is Not Ejected 60 Paper Does Not Feed Properly 61 Paper...
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... depending on page 68 If an Error Occurs When the Printer Is Connected to a Computer When an error occurs in the message. To handle problems using the printer. For details on how to "Troubleshooting" in the User's Guide on page 71. Take the...on-screen manuals, see "Reading the On-screen Manuals" on -screen manual. Troubleshooting This section describes troubleshooting tips for troubleshooting. The message may encounter when using your Windows operating system. 52 Troubleshooting z "Cannot Install the Printer Driver" on page 53 z "Cannot Connect to Computer Properly" on page ...
... depending on page 68 If an Error Occurs When the Printer Is Connected to a Computer When an error occurs in the message. To handle problems using the printer. For details on how to "Troubleshooting" in the User's Guide on page 71. Take the...on-screen manuals, see "Reading the On-screen Manuals" on -screen manual. Troubleshooting This section describes troubleshooting tips for troubleshooting. The message may encounter when using your Windows operating system. 52 Troubleshooting z "Cannot Install the Printer Driver" on page 53 z "Cannot Connect to Computer Properly" on page ...
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...different disks and see if they are displayed. Troubleshooting 53 If the CD-ROM icon is your printer's name), then remove the CD-ROM. (5)Turn the printer off. (6)Restart the computer. (7)Make sure...desktop to the PC Printing Guide onscreen manual. Installation does not start installation. Contact a Canon Service representative. Note If the installer was forced to be terminated due to an Windows error..., specify your disc drive and then the name of the disc drive depends on the PIXMA XXX screen (where "XXX" is not displayed, restart your computer. The drive letter ...
...different disks and see if they are displayed. Troubleshooting 53 If the CD-ROM icon is your printer's name), then remove the CD-ROM. (5)Turn the printer off. (6)Restart the computer. (7)Make sure...desktop to the PC Printing Guide onscreen manual. Installation does not start installation. Contact a Canon Service representative. Note If the installer was forced to be terminated due to an Windows error..., specify your disc drive and then the name of the disc drive depends on the PIXMA XXX screen (where "XXX" is not displayed, restart your computer. The drive letter ...
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In this case, the printer operates properly but printing speed may slow down due to be no longer than around 10 feet / 3 meters. Important For details on page 54. 54 Troubleshooting See "Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work" on USB 2.0 Hi-Speed of your system...-Speed. z The USB 2.0 Hi-Speed driver operates properly. z The operating system of the USB 2.0 Hi-Speed driver compatible with USB 2.0 Hi-Speed, the printer will operate at a lower speed provided under USB 1.1. z The USB cable, and the USB hub if you are using one, support USB 2.0 Hi- Speed ...
In this case, the printer operates properly but printing speed may slow down due to be no longer than around 10 feet / 3 meters. Important For details on page 54. 54 Troubleshooting See "Printing Speed Is Slow / USB 2.0 Hi-Speed Connection Does Not Work" on USB 2.0 Hi-Speed of your system...-Speed. z The USB 2.0 Hi-Speed driver operates properly. z The operating system of the USB 2.0 Hi-Speed driver compatible with USB 2.0 Hi-Speed, the printer will operate at a lower speed provided under USB 1.1. z The USB cable, and the USB hub if you are using one, support USB 2.0 Hi- Speed ...
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... paper and print quality settings differs depending on what you are incorrect, you print with your PictBridge compliant device. Confirm by using the printer driver. z "Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned" on page 56 z "Printed Paper ...Satisfactory If the print result is not resolved, there may be scratched. In borderless printing, uneven coloring may occur depending on page 57 Troubleshooting 55 See also the sections below. z Check 2: Did you notice blurs or uneven colors, increase the print quality setting and try printing...
... paper and print quality settings differs depending on what you are incorrect, you print with your PictBridge compliant device. Confirm by using the printer driver. z "Printing Does Not Start/Printing Is Blurred/Colors Are Wrong/Straight Lines Are Misaligned" on page 56 z "Printed Paper ...Satisfactory If the print result is not resolved, there may be scratched. In borderless printing, uneven coloring may occur depending on page 57 Troubleshooting 55 See also the sections below. z Check 2: Did you notice blurs or uneven colors, increase the print quality setting and try printing...
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...Media" on page 38 and perform Print Head Alignment. Printed Paper Curls or Has Ink Blots Cause Paper is peeled off the printer and perform Print Head Deep Cleaning again after performing Print Head Deep Cleaning, turn off and the air hole is plenty of the missing... Head Deep Cleaning. z If the problem is loaded with the paper for uneven ink output. Contact your Canon Service representative. For details, see "Aligning the Print Head" on page 4. 56 Troubleshooting z If the problem is not peeled off. Action When printing data with reduced quality. Printing on page 23...
...Media" on page 38 and perform Print Head Alignment. Printed Paper Curls or Has Ink Blots Cause Paper is peeled off the printer and perform Print Head Deep Cleaning again after performing Print Head Deep Cleaning, turn off and the air hole is plenty of the missing... Head Deep Cleaning. z If the problem is loaded with the paper for uneven ink output. Contact your Canon Service representative. For details, see "Aligning the Print Head" on page 4. 56 Troubleshooting z If the problem is not peeled off. Action When printing data with reduced quality. Printing on page 23...
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... only when necessary. If the lever is dirty. For details on cleaning, see "Cleaning the Inside of the printer from stains, set the Paper Thickness Lever to the right. * Reset the Paper Thickness Lever to the wider ... the top and bottom edges of paper you finish printing. Note If the corners or edges of the printer is not set back to become scratched even for Borderless Printing. Printed Surface Is Scratched/Paper Is...according to "Printing Area" in the paper source, the inside of the Printer" on . See "Loading Printing Paper" on page 6. Troubleshooting 57
... only when necessary. If the lever is dirty. For details on cleaning, see "Cleaning the Inside of the printer from stains, set the Paper Thickness Lever to the right. * Reset the Paper Thickness Lever to the wider ... the top and bottom edges of paper you finish printing. Note If the corners or edges of the printer is not set back to become scratched even for Borderless Printing. Printed Surface Is Scratched/Paper Is...according to "Printing Area" in the paper source, the inside of the Printer" on . See "Loading Printing Paper" on page 6. Troubleshooting 57
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... Print Queue. (4)Select Cancel All Documents on the Printer menu. See "Replacing an Ink Tank" on page 23. If the ink lamp is securely plugged into place. The print jobs are installed in progress. Wait until printing starts. Troubleshooting 59 Make sure that the ink tanks are deleted.... large data such as a photo or graphics, it may be difficult to delete them to display the list of the printer. Printer Does Not Start Cause Action The printer is not powered on. / The power cord is not installed securely. Ink tank is no connected. Unnecessary print jobs...
... Print Queue. (4)Select Cancel All Documents on the Printer menu. See "Replacing an Ink Tank" on page 23. If the ink lamp is securely plugged into place. The print jobs are installed in progress. Wait until printing starts. Troubleshooting 59 Make sure that the ink tanks are deleted.... large data such as a photo or graphics, it may be difficult to delete them to display the list of the printer. Printer Does Not Start Cause Action The printer is not powered on. / The power cord is not installed securely. Ink tank is no connected. Unnecessary print jobs...
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Printer Moves But Ink Is Not Ejected Cause Print Head nozzles are due to empty tanks. Action Print the nozzle check pattern to perform Print Head Deep Cleaning, see "Getting the Ink Status Information" on the error condition. Contact your Canon Service representative. For details on page 29. ...or later. z If the nozzle check pattern does not print out properly Check if any of the protective film is peeled off . 60 Troubleshooting z If the problem is still not resolved after performing Print Head Cleaning twice Perform Print Head Deep Cleaning. z If the problem is ...
Printer Moves But Ink Is Not Ejected Cause Print Head nozzles are due to empty tanks. Action Print the nozzle check pattern to perform Print Head Deep Cleaning, see "Getting the Ink Status Information" on the error condition. Contact your Canon Service representative. For details on page 29. ...or later. z If the nozzle check pattern does not print out properly Check if any of the protective film is peeled off . 60 Troubleshooting z If the problem is still not resolved after performing Print Head Cleaning twice Perform Print Head Deep Cleaning. z If the problem is ...
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...Your Computer" on page 10. For the print option setting, refer to the PC Printing Guide on inappropriate type of the printing orientation. Troubleshooting 61 Paper Does Not Feed Properly Cause Action Printing on -screen manual. Check to "Rear View" in the Front Tray, load the ...the application software on the Page Setup sheet in the Front Tray. If the Paper Guide is inconsistent between an application program and the printer driver, the application software setting takes precedence. For details on loading paper, see "Cleaning the Paper Feed Roller (Roller Cleaning)" on ...
...Your Computer" on page 10. For the print option setting, refer to the PC Printing Guide on inappropriate type of the printing orientation. Troubleshooting 61 Paper Does Not Feed Properly Cause Action Printing on -screen manual. Check to "Rear View" in the Front Tray, load the ...the application software on the Page Setup sheet in the Front Tray. If the Paper Guide is inconsistent between an application program and the printer driver, the application software setting takes precedence. For details on loading paper, see "Cleaning the Paper Feed Roller (Roller Cleaning)" on ...
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...paper out, turn the printer off , and turn it . The paper may curl and cause paper exit jams. If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon Service representative. 62 Troubleshooting Action Remove the paper ...following the procedure below. (1)Slowly pull the paper out, either from a paper source or from the Rear Tray and remove it back on the printer. Landscape credit card-sized paper jammed ...
...paper out, turn the printer off , and turn it . The paper may curl and cause paper exit jams. If you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon Service representative. 62 Troubleshooting Action Remove the paper ...following the procedure below. (1)Slowly pull the paper out, either from a paper source or from the Rear Tray and remove it back on the printer. Landscape credit card-sized paper jammed ...
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...printer. z Be careful not to remove the Rear Cover. (2)If you are using the correct paper and are canceled. Important Press firmly on the Rear Cover until it back on. Troubleshooting... cause paper jams. (4)If you turned off and turn the printer off the printer in step 2, all print jobs in place on page 62....printer, see the jammed paper, slowly pull the paper out. Reprint if necessary. Cause Paper jammed inside the printer at the rear of the printer...transport unit. Align the protrusions at the right edge of the printer. If the Rear Cover is locked in queue are loading it...
...printer. z Be careful not to remove the Rear Cover. (2)If you are using the correct paper and are canceled. Important Press firmly on the Rear Cover until it back on. Troubleshooting... cause paper jams. (4)If you turned off and turn the printer off the printer in step 2, all print jobs in place on page 62....printer, see the jammed paper, slowly pull the paper out. Reprint if necessary. Cause Paper jammed inside the printer at the rear of the printer...transport unit. Align the protrusions at the right edge of the printer. If the Rear Cover is locked in queue are loading it...
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... the error so you can continue. Press the RESUME/CANCEL button to install the Print Head. Four Flashes: Ink tank is replaced. 64 Troubleshooting The paper may have run out. Replacing the ink tank is recommended. If the error is still not resolved, the Print Head may be...run out. Three flashes: Paper jam. Possible causes are as follows: z If the lamp on page 23 and confirm the status of the printer.) Important Canon recommends that the ink tanks are flashing, see "Getting the Ink Status Information" on the ink tank is continued under the ink out condition....
... the error so you can continue. Press the RESUME/CANCEL button to install the Print Head. Four Flashes: Ink tank is replaced. 64 Troubleshooting The paper may have run out. Replacing the ink tank is recommended. If the error is still not resolved, the Print Head may be...run out. Three flashes: Paper jam. Possible causes are as follows: z If the lamp on page 23 and confirm the status of the printer.) Important Canon recommends that the ink tanks are flashing, see "Getting the Ink Status Information" on the ink tank is continued under the ink out condition....
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...this condition, you need to release the function for any malfunction or trouble which may also have to turn the printer off .) Replace the ink tank. Troubleshooting 65 Cause Action Nine flashes: No response from connected digital camera or video camcorder. / Connected digital camera or ... using a digital camera or digital video camcorder that Canon shall not be caused by this printer. Printing under the ink out condition. See "Replacing an Ink Tank" on the printer status monitor (Windows) and Canon IJ Printer Utility (Macintosh). You may be liable for detecting the...
...this condition, you need to release the function for any malfunction or trouble which may also have to turn the printer off .) Replace the ink tank. Troubleshooting 65 Cause Action Nine flashes: No response from connected digital camera or video camcorder. / Connected digital camera or ... using a digital camera or digital video camcorder that Canon shall not be caused by this printer. Printing under the ink out condition. See "Replacing an Ink Tank" on the printer status monitor (Windows) and Canon IJ Printer Utility (Macintosh). You may be liable for detecting the...
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...you are using a relay device such as a user account with the relay device. In Windows 2000, click Control Panel then Printers. (3)Right-click the Canon XXX icon, then select Properties. (4)Click the Ports tab to resolve the error, see "ALARM Lamp Flashes Orange" on page ...the POWER lamp is flashing green, the printer is not connected properly. Uninstall them following the procedure described in the PC Printing Guide on-screen manual and reinstall them following instruction, "XXX" signifies your setup sheet. 66 Troubleshooting The printer is initializing. Error Message Appears on ...
...you are using a relay device such as a user account with the relay device. In Windows 2000, click Control Panel then Printers. (3)Right-click the Canon XXX icon, then select Properties. (4)Click the Ports tab to resolve the error, see "ALARM Lamp Flashes Orange" on page ...the POWER lamp is flashing green, the printer is not connected properly. Uninstall them following the procedure described in the PC Printing Guide on-screen manual and reinstall them following instruction, "XXX" signifies your setup sheet. 66 Troubleshooting The printer is initializing. Error Message Appears on ...
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... normally, there is not connected properly. Printer is a problem with this printer. If your setup sheet to the printer and the computer. Your printer is flashing orange, an error may have occurred in your printer's name does not appear in Printer, follow the procedure described in the printer. Troubleshooting 67 Select your printer is not displayed, click Add(+) to...
... normally, there is not connected properly. Printer is a problem with this printer. If your setup sheet to the printer and the computer. Your printer is flashing orange, an error may have occurred in your printer's name does not appear in Printer, follow the procedure described in the printer. Troubleshooting 67 Select your printer is not displayed, click Add(+) to...
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...how many the ALARM lamp flashes and take the appropriate action to resolve the error. For errors on Canon-brand PictBridge compliant devices. For other troubles on the printer. When it is defective." Check the number of the ALARM lamp and take the appropriate action to clear... on page 65 in "ALARM Lamp Flashes Orange" on how to stop printing. Replace the ink tank. 68 Troubleshooting Remove the hub." Error Message On PictBridge Compliant Device "Printer in use" "No paper" "Paper jam" "Printer cover open" "No print head" "Waste tank full" / "ink absorber full" "No ink" / "...
...how many the ALARM lamp flashes and take the appropriate action to resolve the error. For errors on Canon-brand PictBridge compliant devices. For other troubles on the printer. When it is defective." Check the number of the ALARM lamp and take the appropriate action to clear... on page 65 in "ALARM Lamp Flashes Orange" on how to stop printing. Replace the ink tank. 68 Troubleshooting Remove the hub." Error Message On PictBridge Compliant Device "Printer in use" "No paper" "Paper jam" "Printer cover open" "No print head" "Waste tank full" / "ink absorber full" "No ink" / "...
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... orange alternately.) Disconnect the USB cable between the printer and the PictBridge compliant device, turn off the printer, and unplug the power cord of the printer back in, turn on the printer, and then reconnect the PictBridge compliant device to the printer. After a while, plug the power cord of the printer from the power supply. Troubleshooting 69
... orange alternately.) Disconnect the USB cable between the printer and the PictBridge compliant device, turn off the printer, and unplug the power cord of the printer back in, turn on the printer, and then reconnect the PictBridge compliant device to the printer. After a while, plug the power cord of the printer from the power supply. Troubleshooting 69
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...provides detailed instructions for: z printing media z printing from your computer z routine maintenance z troubleshooting Additional guides are also available for instructions on using the various application software included on printer driver setting. PC Printing Guide Refer to this guide for advanced features. After following instructions... CD-ROM. 70 Appendix If the Quick Start Guide does not provide you read this guide when starting to use the printer. PC Photo Printing Guide (Windows only) Refer to this guide for use. On-screen Manuals User's Guide Read this sheet...
...provides detailed instructions for: z printing media z printing from your computer z routine maintenance z troubleshooting Additional guides are also available for instructions on using the various application software included on printer driver setting. PC Printing Guide Refer to this guide for advanced features. After following instructions... CD-ROM. 70 Appendix If the Quick Start Guide does not provide you read this guide when starting to use the printer. PC Photo Printing Guide (Windows only) Refer to this guide for use. On-screen Manuals User's Guide Read this sheet...
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... roller 44 I Ink Lamp ink level indication on the computer 24 ink level indication on the printer 23 L Loading Printing Paper envelopes 14 Front Tray 12 Rear Tray 10 recommended paper and requirements 5 small-sized paper 16 M Media cannot use 6 specialty ... status information 23 Routine Maintenance 23 replacing ink tanks 25 S Safety Precautions 74 Specialty Media 4 Specifications general 72 PictBridge 72 System Requirements 73 T Troubleshooting 52 Turning off the Printer 3 Turning on the Printer 2 81 Index A Appendix 70 B Before Using the Printer 2 C Canon U.S.A., Inc. Limited Warranty -
... roller 44 I Ink Lamp ink level indication on the computer 24 ink level indication on the printer 23 L Loading Printing Paper envelopes 14 Front Tray 12 Rear Tray 10 recommended paper and requirements 5 small-sized paper 16 M Media cannot use 6 specialty ... status information 23 Routine Maintenance 23 replacing ink tanks 25 S Safety Precautions 74 Specialty Media 4 Specifications general 72 PictBridge 72 System Requirements 73 T Troubleshooting 52 Turning off the Printer 3 Turning on the Printer 2 81 Index A Appendix 70 B Before Using the Printer 2 C Canon U.S.A., Inc. Limited Warranty -