Quick Start Guide
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...is our helpful tech support web site. Email Tech Support - Getting Help from Canon Help Us Help You Better Before you contact Canon, please record the following information. www.canonesp.com Canon CarePAK Extended Service Plan is available at www.canonesp.com. CarePAK must be purchased... during your Canon service and support, call (1-800-385-2155), or visit our Web site at (1-866-251-3752). 4. www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to your product's ...
...is our helpful tech support web site. Email Tech Support - Getting Help from Canon Help Us Help You Better Before you contact Canon, please record the following information. www.canonesp.com Canon CarePAK Extended Service Plan is available at www.canonesp.com. CarePAK must be purchased... during your Canon service and support, call (1-800-385-2155), or visit our Web site at (1-866-251-3752). 4. www.canontechsupport.com For quick and comprehensive self-help in an intuitively guided interactive troubleshooting environment, the place to your product's ...
Quick Start Guide
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... 32 Examining the Nozzle Check Pattern ...........34 Print Head Cleaning 35 Print Head Deep Cleaning 38 Aligning the Print Head 40 Cleaning Your Printer 45 Troubleshooting 52 Cannot Install the Printer Driver 53 Cannot Connect to Computer Properly.........55 Print Results Not Satisfactory 56 Printer Does Not Start 59 Paper Does...
... 32 Examining the Nozzle Check Pattern ...........34 Print Head Cleaning 35 Print Head Deep Cleaning 38 Aligning the Print Head 40 Cleaning Your Printer 45 Troubleshooting 52 Cannot Install the Printer Driver 53 Cannot Connect to Computer Properly.........55 Print Results Not Satisfactory 56 Printer Does Not Start 59 Paper Does...
Quick Start Guide
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... is displayed automatically. Note If you cannot find appropriate tips for problems you may vary depending on the version of paper or paper is jammed, a troubleshooting message is out of your problem, refer to a Computer When an error occurs in the message. The message may encounter when using the printer. z "Cannot... page 69 z "Cannot Print Properly from a Digital Camera" on page 70 If an Error Occurs When the Printer Is Connected to the on-screen manuals. Troubleshooting This section describes troubleshooting tips for your Windows operating system. 52...
... is displayed automatically. Note If you cannot find appropriate tips for problems you may vary depending on the version of paper or paper is jammed, a troubleshooting message is out of your problem, refer to a Computer When an error occurs in the message. The message may encounter when using the printer. z "Cannot... page 69 z "Cannot Print Properly from a Digital Camera" on page 70 If an Error Occurs When the Printer Is Connected to the on-screen manuals. Troubleshooting This section describes troubleshooting tips for your Windows operating system. 52...
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Troubleshooting 53 Action If you were unable to reinstall the printer driver. Cannot Install the Printer Driver Cause Unable to proceed beyond the Printer Connection screen, ...
Troubleshooting 53 Action If you were unable to reinstall the printer driver. Cannot Install the Printer Driver Cause Unable to proceed beyond the Printer Connection screen, ...
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... with the Setup CD-ROM. Cause Action Installation does not start automatically when the Setup CD-ROM is not displayed, restart your computer. Contact a Canon service representative. 54 Troubleshooting The drive letter of the setup program, Msetup4.exe. If the CD-ROM icon is a problem with the CD-ROM. Refer to install...
... with the Setup CD-ROM. Cause Action Installation does not start automatically when the Setup CD-ROM is not displayed, restart your computer. Contact a Canon service representative. 54 Troubleshooting The drive letter of the setup program, Msetup4.exe. If the CD-ROM icon is a problem with the CD-ROM. Refer to install...
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... than around 10 feet (3 meters). We recommend the cable to communication speed. Obtain the latest version of the USB 2.0 Hi-Speed driver compatible with USB 2.0. Troubleshooting 55 Speed connection. z The USB port on your system environment is not fully compatible with USB 2.0 Hi-Speed. Important For details on page 55. Check...
... than around 10 feet (3 meters). We recommend the cable to communication speed. Obtain the latest version of the USB 2.0 Hi-Speed driver compatible with USB 2.0. Troubleshooting 55 Speed connection. z The USB port on your system environment is not fully compatible with USB 2.0 Hi-Speed. Important For details on page 55. Check...
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... all of the orange parts. (A) (B) (A) Correct L-shaped air hole (B) Incorrect Part of the orange tape is peeled off the tape completely along the perforation. 56 Troubleshooting If the ink lamp is extremely large (Windows XP/Windows 2000 only). Make sure all of the orange tape is empty. Then, check Page Size...
... all of the orange parts. (A) (B) (A) Correct L-shaped air hole (B) Incorrect Part of the orange tape is peeled off the tape completely along the perforation. 56 Troubleshooting If the ink lamp is extremely large (Windows XP/Windows 2000 only). Make sure all of the orange tape is empty. Then, check Page Size...
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...Main sheet, click High for uneven ink output. matches the type of the Print dialog box (Macintosh) paper. Contact your Canon service representative. If you may be damaged. Troubleshooting 57 z If the problem is plenty of the loaded printing paper. Media Type setting in the pop-up menu and then... on the type of the paper. Print the nozzle check pattern to set in deep color, we recommend using Photo Paper Pro or other Canon specialty paper. Note Depending on only a particular side of paper, you did not align the Print Head after performing Print Head Cleaning twice...
...Main sheet, click High for uneven ink output. matches the type of the Print dialog box (Macintosh) paper. Contact your Canon service representative. If you may be damaged. Troubleshooting 57 z If the problem is plenty of the loaded printing paper. Media Type setting in the pop-up menu and then... on the type of the paper. Print the nozzle check pattern to set in deep color, we recommend using Photo Paper Pro or other Canon specialty paper. Note Depending on only a particular side of paper, you did not align the Print Head after performing Print Head Cleaning twice...
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... curl-corrected paper one sheet at the top and bottom edges of paper. z When performing Borderless Printing, print quality may also reduce print quality. 58 Troubleshooting See "Loading Paper" on the printing content, the printing surface may become dirty, not feed properly, or both. Depending on page 10. For details on...
... curl-corrected paper one sheet at the top and bottom edges of paper. z When performing Borderless Printing, print quality may also reduce print quality. 58 Troubleshooting See "Loading Paper" on the printing content, the printing surface may become dirty, not feed properly, or both. Depending on page 10. For details on...
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... low. If any orange parts are flashing. Open the Top Cover and check the ink lamps. Replace the ink tank, and close the Top Cover. Troubleshooting 59 Printer Does Not Start Cause Action The printer is not powered on. / The power cord is flashing red, an ink tank may be installed...
... low. If any orange parts are flashing. Open the Top Cover and check the ink lamps. Replace the ink tank, and close the Top Cover. Troubleshooting 59 Printer Does Not Start Cause Action The printer is not powered on. / The power cord is flashing red, an ink tank may be installed...
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.... z In the printer driver, select the paper source where you load paper in the Front Feeder. For details, see "Loading Paper" on page 15. 60 Troubleshooting In Mac® OS X v.10.2.8, click the printer icon in Windows XP or Windows 2000. (5)When the confirmation message is not set over the protrusion...
.... z In the printer driver, select the paper source where you load paper in the Front Feeder. For details, see "Loading Paper" on page 15. 60 Troubleshooting In Mac® OS X v.10.2.8, click the printer icon in Windows XP or Windows 2000. (5)When the confirmation message is not set over the protrusion...
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... paper stack height). Make sure that there are placed in the rear of paper or environmental conditions (either very high or low temperature and humidity). Troubleshooting 61 For details on loading paper, see "Loading Paper" on the Rear Cover until it . Once you load at this maximum capacity depending on -screen...
... paper stack height). Make sure that there are placed in the rear of paper or environmental conditions (either very high or low temperature and humidity). Troubleshooting 61 For details on loading paper, see "Loading Paper" on the Rear Cover until it . Once you load at this maximum capacity depending on -screen...
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...are using such paper to touch the components inside the printer, or if the paper jam error continues after removing the paper, contact your Canon service representative. Landscape credit card-sized paper jammed inside the printer, open the Top Cover and remove it. Reprint if necessary. Note ...60 to confirm that you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative. 62 Troubleshooting z When reloading the paper in queue are canceled. Do not load credit card-sized paper in the Paper Output Slot, the...
...are using such paper to touch the components inside the printer, or if the paper jam error continues after removing the paper, contact your Canon service representative. Landscape credit card-sized paper jammed inside the printer, open the Top Cover and remove it. Reprint if necessary. Note ...60 to confirm that you cannot remove the jammed paper or the paper jam error continues after removing the paper, contact your Canon service representative. 62 Troubleshooting z When reloading the paper in queue are canceled. Do not load credit card-sized paper in the Paper Output Slot, the...
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... the cover with the slots at the transport unit. If the Rear Cover is fit squarely in the rear of the printer and press on . Troubleshooting 63 on page 62. (5)Reload the paper in step 2, remove it into the printer, see the jammed paper, slowly pull the paper out. If you... cannot remove the paper or if the paper tears inside the printer, or if the paper jam error continues after removing the paper, contact your Canon service representative. z If you cannot pull the paper out, turn the printer off the printer in step 2, all print jobs in the Paper Output Slot...
... the cover with the slots at the transport unit. If the Rear Cover is fit squarely in the rear of the printer and press on . Troubleshooting 63 on page 62. (5)Reload the paper in step 2, remove it into the printer, see the jammed paper, slowly pull the paper out. If you... cannot remove the paper or if the paper tears inside the printer, or if the paper jam error continues after removing the paper, contact your Canon service representative. z If you cannot pull the paper out, turn the printer off the printer in step 2, all print jobs in the Paper Output Slot...
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Cause The last extension segment of the Output Paper Support upright. 64 Troubleshooting Action When printing on Legal-sized paper, do not set the last extension segment of the Output Paper Support is standing upright.
Cause The last extension segment of the Output Paper Support upright. 64 Troubleshooting Action When printing on Legal-sized paper, do not set the last extension segment of the Output Paper Support is standing upright.
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...you call for example. Before the ink absorber becomes completely full, contact a Canon service representative. (You will need to hold the ink used during Print Head Cleaning, for service as soon as this error occurs. Troubleshooting 65 The number of flashes indicates the type of the printer.) Important... Canon recommends that the ink tanks are installed in the correct position. Four Flashes: Ink tank is ...
...you call for example. Before the ink absorber becomes completely full, contact a Canon service representative. (You will need to hold the ink used during Print Head Cleaning, for service as soon as this error occurs. Troubleshooting 65 The number of flashes indicates the type of the printer.) Important... Canon recommends that the ink tanks are installed in the correct position. Four Flashes: Ink tank is ...
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... ink out condition. Sixteen Flashes: Ink has run out. (The lamp on the ink tank is not resolved, contact your Canon service representative. 66 Troubleshooting Perform necessary operations according your device, you need to the printer. If you want to continue printing in and turn the printer...connecting the device to continue printing in this condition, you are using a digital camera or digital video camcorder that is a possibility that Canon shall not be caused by refilled ink tanks. See "Replacing an Ink Tank" on the ink tank is memorized. Thirteen Flashes: ...
... ink out condition. Sixteen Flashes: Ink has run out. (The lamp on the ink tank is not resolved, contact your Canon service representative. 66 Troubleshooting Perform necessary operations according your device, you need to the printer. If you want to continue printing in and turn the printer...connecting the device to continue printing in this condition, you are using a digital camera or digital video camcorder that is a possibility that Canon shall not be caused by refilled ink tanks. See "Replacing an Ink Tank" on the ink tank is memorized. Thirteen Flashes: ...
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...reseller of the relay device for Print to the following port. Uninstall them following the procedure described in the Easy Setup Instructions. Troubleshooting 67 If the paper source is flashing orange, an error may have been left unattended for Print to the following the procedure ...screen manual and reinstall them following port(s). Make sure that the printer cable is not installed properly. Make sure that a port named USBnnn (Canon iP3300) (where n is a number) is selected correctly. Printer driver is securely plugged in the printer. An out of time. If the port...
...reseller of the relay device for Print to the following port. Uninstall them following the procedure described in the Easy Setup Instructions. Troubleshooting 67 If the paper source is flashing orange, an error may have been left unattended for Print to the following the procedure ...screen manual and reinstall them following port(s). Make sure that the printer cable is not installed properly. Make sure that a port named USBnnn (Canon iP3300) (where n is a number) is selected correctly. Printer driver is securely plugged in the printer. An out of time. If the port...
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... on the printer. If you are using a relay device such as this error occurs. Before the ink absorber becomes completely full, contact a Canon service representative. (You will need to check that it , connect the printer directly to the computer and the printer. Printer is almost full..... Error No.: 300 Is Displayed Cause The printer is replaced. 68 Troubleshooting z There could also be performed until the POWER lamp stops flashing and remains lit green. Select iP3300 in the Printer List. (3)If iP3300 is not displayed, click Add(+) to the computer. In Mac OS X v.10...
... on the printer. If you are using a relay device such as this error occurs. Before the ink absorber becomes completely full, contact a Canon service representative. (You will need to check that it , connect the printer directly to the computer and the printer. Printer is almost full..... Error No.: 300 Is Displayed Cause The printer is replaced. 68 Troubleshooting z There could also be performed until the POWER lamp stops flashing and remains lit green. Select iP3300 in the Printer List. (3)If iP3300 is not displayed, click Add(+) to the computer. In Mac OS X v.10...
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... error is still unresolved, there is a possibility that is not compatible with this printer. Use a digital camera or digital video camcorder compatible with this printer. Troubleshooting 69 Depending on the model or brand of your device's instruction manual before reconnecting it to turn on the device before connecting it . You may...
... error is still unresolved, there is a possibility that is not compatible with this printer. Use a digital camera or digital video camcorder compatible with this printer. Troubleshooting 69 Depending on the model or brand of your device's instruction manual before reconnecting it to turn on the device before connecting it . You may...