TS700 series User Manual
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... Off 168 Checking the Power Plug/Power Cord 170 Unplugging the Printer 171 LCD and Operation Panel 172 Entering Numbers, Letters, and Symbols 174 Changing Settings 175 Changing Printer Settings from Your Computer (macOS 176 Managing the Printer Power 177 Changing the Printer Operation Mode 178 Changing Settings from Operation Panel 179 Changing Settings from Operation Panel 180 Setting Items on Operation Panel 181 Print settings 182 LAN settings 183 Other dev. settings 187 Language selection 188 Firmware update 189 Reset setting 190 Feed settings 191 Web service setup 192...
... Off 168 Checking the Power Plug/Power Cord 170 Unplugging the Printer 171 LCD and Operation Panel 172 Entering Numbers, Letters, and Symbols 174 Changing Settings 175 Changing Printer Settings from Your Computer (macOS 176 Managing the Printer Power 177 Changing the Printer Operation Mode 178 Changing Settings from Operation Panel 179 Changing Settings from Operation Panel 180 Setting Items on Operation Panel 181 Print settings 182 LAN settings 183 Other dev. settings 187 Language selection 188 Firmware update 189 Reset setting 190 Feed settings 191 Web service setup 192...
TS700 series User Manual
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... Printer while Using Wi-Fi 258 Network Connection Problems 261 Printer Suddenly Stopped Working for Some Reason 262 Network Key (Password) Unknown 267 Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings 269 Other Network Problems 271 Checking Network Information 272 Restoring to Factory Defaults 275 Problems while Printing from Smartphone/Tablet 276 Cannot Print from Smartphone/Tablet 277 Printing Problems 281 Printer Does Not Print 282 Ink Does Not Come Out 285 Paper Does Not Feed Properly/"No Paper" Error...
... Printer while Using Wi-Fi 258 Network Connection Problems 261 Printer Suddenly Stopped Working for Some Reason 262 Network Key (Password) Unknown 267 Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings 269 Other Network Problems 271 Checking Network Information 272 Restoring to Factory Defaults 275 Problems while Printing from Smartphone/Tablet 276 Cannot Print from Smartphone/Tablet 277 Printing Problems 281 Printer Does Not Print 282 Ink Does Not Come Out 285 Paper Does Not Feed Properly/"No Paper" Error...
TS700 series User Manual
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... Mechanical Problems 302 Printer Does Not Turn On 303 Printer Turns Off Unexpectedly or Repeatedly 304 USB Connection Problems 305 Cannot Communicate with Printer via USB 306 Wrong Language Appears in LCD 307 Installation and Download Problems 308 Failed to Printer Driver Installation (Windows 309 Updating Printer Driver in Network Environment (Windows 311 Errors and Messages 312 Four-Digit Alphanumeric Characters Appear on LCD 313 When Error Occurred 314 Message (Support Code) Appears 315 List of Support Code for Error 318 List of Support Code for Error (Paper Jams...
... Mechanical Problems 302 Printer Does Not Turn On 303 Printer Turns Off Unexpectedly or Repeatedly 304 USB Connection Problems 305 Cannot Communicate with Printer via USB 306 Wrong Language Appears in LCD 307 Installation and Download Problems 308 Failed to Printer Driver Installation (Windows 309 Updating Printer Driver in Network Environment (Windows 311 Errors and Messages 312 Four-Digit Alphanumeric Characters Appear on LCD 313 When Error Occurred 314 Message (Support Code) Appears 315 List of Support Code for Error 318 List of Support Code for Error (Paper Jams...
TS700 series User Manual
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... using the printer via LAN/Changes from USB to LAN Connection. Changing Network Settings See below for changing connection settings for tips on setup procedure, click here. Checking Printer Connection Status Using IJ Network Device Setup Utility • Performing/Changing Network Settings (Windows) For Windows, you can diagnose or repair network settings using the Web Browser Countermeasures against Unauthorized Access Troubleshooting See Network Settings and Common Problems for the printer and computer/smartphone/tablet. Network Connection Tips Handling Printer Configuration using...
... using the printer via LAN/Changes from USB to LAN Connection. Changing Network Settings See below for changing connection settings for tips on setup procedure, click here. Checking Printer Connection Status Using IJ Network Device Setup Utility • Performing/Changing Network Settings (Windows) For Windows, you can diagnose or repair network settings using the Web Browser Countermeasures against Unauthorized Access Troubleshooting See Network Settings and Common Problems for the printer and computer/smartphone/tablet. Network Connection Tips Handling Printer Configuration using...
TS700 series User Manual
Page 116
... Canon service center to step 3 twice: Step4 Clean the print head deeply. From the printer Deep Print Head Cleaning From the computer • For Windows: Cleaning the Print Heads • For macOS: Cleaning the Print Heads Note • When you have performed the procedure until step 4 and the problem has not been resolved, turn off the power and clean the print head deeply again after performing from step 1 to request a repair. If the problem...
... Canon service center to step 3 twice: Step4 Clean the print head deeply. From the printer Deep Print Head Cleaning From the computer • For Windows: Cleaning the Print Heads • For macOS: Cleaning the Print Heads Note • When you have performed the procedure until step 4 and the problem has not been resolved, turn off the power and clean the print head deeply again after performing from step 1 to request a repair. If the problem...
TS700 series User Manual
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... Operation Panel button to select Nozzle check and press the OK button. The nozzle check pattern will not be printed. Press the Setup button, use the button. Note • If the remaining ink level is low. Loading Paper in the cassette. Check that printer is turned on. 2. Do not perform any other operations until the printer completes the printing of A4 or Letter-sized plain paper 1. Printing the Nozzle Check Pattern Print the nozzle check pattern to prepare: a sheet...
... Operation Panel button to select Nozzle check and press the OK button. The nozzle check pattern will not be printed. Press the Setup button, use the button. Note • If the remaining ink level is low. Loading Paper in the cassette. Check that printer is turned on. 2. Do not perform any other operations until the printer completes the printing of A4 or Letter-sized plain paper 1. Printing the Nozzle Check Pattern Print the nozzle check pattern to prepare: a sheet...
TS700 series User Manual
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... safe transport. • With the print head and ink tank left installed in a sturdy box so that ON lamp is handling transport of the following. Important • Pack the printer in the printer, press the ON button to turn it on the printer to print. 3. Turn the printer off and unplug power cord. Retract paper output support and paper output tray. 4. Use adhesive tape to the printer. • When a shipping agent...
... safe transport. • With the print head and ink tank left installed in a sturdy box so that ON lamp is handling transport of the following. Important • Pack the printer in the printer, press the ON button to turn it on the printer to print. 3. Turn the printer off and unplug power cord. Retract paper output support and paper output tray. 4. Use adhesive tape to the printer. • When a shipping agent...
TS700 series User Manual
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... use this menu from Device settings in LAN settings. • Install update Performs the firmware update of a notification screen. Firmware update Select this function, make sure the printer is connected to the internet. try again is displayed on the LCD, press the OK button and try again after a while. • Current version You can update the firmware of the printer, check the firmware version, or perform settings of the printer. Select Auto setup or Manual setup...
... use this menu from Device settings in LAN settings. • Install update Performs the firmware update of a notification screen. Firmware update Select this function, make sure the printer is connected to the internet. try again is displayed on the LCD, press the OK button and try again after a while. • Current version You can update the firmware of the printer, check the firmware version, or perform settings of the printer. Select Auto setup or Manual setup...
TS700 series User Manual
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... back to the default. After resetting, perform setup again as the paper size, media type, or other setting items other than the network settings back to the default. • All data Sets all settings you made to the printer back to the default: • The language displayed on the current usage state of the print head • CSR (Certificate Signing Request) for encryption method (SSL/TLS) setting 190 The administrator password specified by...
... back to the default. After resetting, perform setup again as the paper size, media type, or other setting items other than the network settings back to the default. • All data Sets all settings you made to the printer back to the default: • The language displayed on the current usage state of the print head • CSR (Certificate Signing Request) for encryption method (SSL/TLS) setting 190 The administrator password specified by...
TS700 series User Manual
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Printing This printer is enabled, printer automatically turns itself on the printer operation panel. Check that printer is turned on Note • If Auto power on is compatible with the macOS standard printing system (AirPrint). Load paper in the Print dialog. 211 Select paper size and paper type from the Printer list in printer 3. Select printer Select your application software The Print dialog opens. 5. For instructions, see "Paper Settings." 4. Checking Your Environment First, check your environment. • AirPrint Operation Environment Mac running the latest version of OS...
Printing This printer is enabled, printer automatically turns itself on the printer operation panel. Check that printer is turned on Note • If Auto power on is compatible with the macOS standard printing system (AirPrint). Load paper in the Print dialog. 211 Select paper size and paper type from the Printer list in printer 3. Select printer Select your application software The Print dialog opens. 5. For instructions, see "Paper Settings." 4. Checking Your Environment First, check your environment. • AirPrint Operation Environment Mac running the latest version of OS...
TS700 series User Manual
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... Printer Driver Installation (Windows) Four-Digit Alphanumeric Characters Appear on LCD When Error Occurred Message (Support Code) Appears Solve Problems Printer Does Not Work Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly Wrong Language Appears in LCD LCD Is Off USB Connection Problems Cannot Communicate with Printer via USB Printer Does Not Print Printing Stops Cannot Print Using AirPrint Printer Prints Slowly Ink Does Not Come Out List of Support Code for Error (Paper Jams) Paper Does Not Feed Properly/"No Paper" Error Cannot Print on Network Cannot Find Printer...
... Printer Driver Installation (Windows) Four-Digit Alphanumeric Characters Appear on LCD When Error Occurred Message (Support Code) Appears Solve Problems Printer Does Not Work Printer Does Not Turn On Printer Turns Off Unexpectedly or Repeatedly Wrong Language Appears in LCD LCD Is Off USB Connection Problems Cannot Communicate with Printer via USB Printer Does Not Print Printing Stops Cannot Print Using AirPrint Printer Prints Slowly Ink Does Not Come Out List of Support Code for Error (Paper Jams) Paper Does Not Feed Properly/"No Paper" Error Cannot Print on Network Cannot Find Printer...
TS700 series User Manual
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...Administrator Password of Printer Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings Message Appears on Computer During Setup Checking Network Information Restoring to Factory Defaults Cannot Set Correctly (Installation) Failed to Printer Driver Installation (Windows) Updating Printer Driver in Network Environment (Windows) Error or Message Appears Four-Digit Alphanumeric Characters Appear on LCD When Error Occurred Message (Support Code) Appears List of Support Code for Error Error Message Appears on PictBridge (Wi-Fi) Compliant Device Operation Problems Network...
...Administrator Password of Printer Printer Cannot Be Used After Replacing Wireless Router or Changed Router Settings Message Appears on Computer During Setup Checking Network Information Restoring to Factory Defaults Cannot Set Correctly (Installation) Failed to Printer Driver Installation (Windows) Updating Printer Driver in Network Environment (Windows) Error or Message Appears Four-Digit Alphanumeric Characters Appear on LCD When Error Occurred Message (Support Code) Appears List of Support Code for Error Error Message Appears on PictBridge (Wi-Fi) Compliant Device Operation Problems Network...
TS700 series User Manual
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... printer connected to update the wireless router firmware. network name (SSID) or network key (password), etc.) are identical with the computer or contact the manufacturer. update interval of a key, problems of the wireless router. Make sure your computer. Use the icon on the LCD to the wireless router properly. Make sure the network settings of your computer? Printer Suddenly Stopped Working for Some Reason Cannot Connect to a Printer after Network Configuration Changes Cannot Connect to a Printer via Wireless...
... printer connected to update the wireless router firmware. network name (SSID) or network key (password), etc.) are identical with the computer or contact the manufacturer. update interval of a key, problems of the wireless router. Make sure your computer. Use the icon on the LCD to the wireless router properly. Make sure the network settings of your computer? Printer Suddenly Stopped Working for Some Reason Cannot Connect to a Printer after Network Configuration Changes Cannot Connect to a Printer via Wireless...
TS700 series User Manual
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... MAC Address. 266 Cannot Print through Network Check1 Make sure the computer is loose, connect the cable properly. Check3 When using Wi-Fi, make sure wireless router does not restrict which computers can redo setup using the Setup CD-ROM or install it from the web page. For more on connecting to the wireless router. If the problem is not installed, install it . Check2 If printer driver is not resolved, redo setup from the Canon...
... MAC Address. 266 Cannot Print through Network Check1 Make sure the computer is loose, connect the cable properly. Check3 When using Wi-Fi, make sure wireless router does not restrict which computers can redo setup using the Setup CD-ROM or install it from the web page. For more on connecting to the wireless router. If the problem is not installed, install it . Check2 If printer driver is not resolved, redo setup from the Canon...
TS700 series User Manual
Page 282
... lamp flashes while the printer is pulled out fully. When the USB cable is securely plugged in and press ON button to diagnose and repair the network status. 282 Check2 Make sure the paper output tray is initializing. Wait until printing starts. Note • If you are printing large data such as a USB hub, disconnect it is correctly set up for network use the printer over a LAN, make sure it , connect the printer directly...
... lamp flashes while the printer is pulled out fully. When the USB cable is securely plugged in and press ON button to diagnose and repair the network status. 282 Check2 Make sure the paper output tray is initializing. Wait until printing starts. Note • If you are printing large data such as a USB hub, disconnect it is correctly set up for network use the printer over a LAN, make sure it , connect the printer directly...
TS700 series User Manual
Page 283
... Setup Utility Check4 Make sure paper settings match information set for the rear tray or the cassette, an error message appears on the LCD to download IJ Network Device Setup Utility and install it. Note • You can select whether the message which prevents misprinting is displayed. • To change the message view setting when printing using the printer's operation panel: Feed settings • To change the message view setting when printing using a printer driver for a different printer. • For Windows: Make sure "Canon XXX series...
... Setup Utility Check4 Make sure paper settings match information set for the rear tray or the cassette, an error message appears on the LCD to download IJ Network Device Setup Utility and install it. Note • You can select whether the message which prevents misprinting is displayed. • To change the message view setting when printing using the printer's operation panel: Feed settings • To change the message view setting when printing using a printer driver for a different printer. • For Windows: Make sure "Canon XXX series...
TS700 series User Manual
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... instructions below to request a repair. 309 If it does, there is a problem with the Setup CD-ROM, install it from list on left . • In Windows 8.1, select Explorer icon in the window that appears. Contact your computer. Note • If the CD-ROM icon does not appear, try a different disc and see if it . • Restart your nearest Canon service...
... instructions below to request a repair. 309 If it does, there is a problem with the Setup CD-ROM, install it from list on left . • In Windows 8.1, select Explorer icon in the window that appears. Contact your computer. Note • If the CD-ROM icon does not appear, try a different disc and see if it . • Restart your nearest Canon service...
TS700 series User Manual
Page 314
... described in printing, for Error. Note • For details on how to resolve errors without Support Codes, see List of Support Code for example if the paper runs out or jams, a troubleshooting message appears automatically. For some errors, a support code (error number) appears on the printer. When a Support Code and a message are displayed on the computer screen (Windows): When a Support Code and a message are displayed on the printer (LCD): For details on how to resolve errors, see Message (Support Code) Appears. 314...
... described in printing, for Error. Note • For details on how to resolve errors without Support Codes, see List of Support Code for example if the paper runs out or jams, a troubleshooting message appears automatically. For some errors, a support code (error number) appears on the printer. When a Support Code and a message are displayed on the computer screen (Windows): When a Support Code and a message are displayed on the printer (LCD): For details on how to resolve errors, see Message (Support Code) Appears. 314...
TS700 series User Manual
Page 320
... paper output slot or the rear tray: ◦ If the paper fed from the cassette is jammed: 1303 ◦ If the paper is jammed when performing automatic duplex printing: 1304 ◦ If the paper is jammed as the printer pulled in the printed paper: 1313 ◦ If the paper tears and you cannot remove it from the paper output slot or if the paper is jammed inside the printer: Paper Is Jammed inside Printer...
... paper output slot or the rear tray: ◦ If the paper fed from the cassette is jammed: 1303 ◦ If the paper is jammed when performing automatic duplex printing: 1304 ◦ If the paper is jammed as the printer pulled in the printed paper: 1313 ◦ If the paper tears and you cannot remove it from the paper output slot or if the paper is jammed inside the printer: Paper Is Jammed inside Printer...
TS700 series User Manual
Page 353
6000 Cause Printer error has occurred. If this does not solve the problem, contact your nearest Canon service center to Do If the paper is jammed, remove it depending on . Plug in the printer again and turn it . List of Support Code for Error (Paper Jams) Turn off printer and unplug it back on the jammed location and cause. What to request a repair. 353
6000 Cause Printer error has occurred. If this does not solve the problem, contact your nearest Canon service center to Do If the paper is jammed, remove it depending on . Plug in the printer again and turn it . List of Support Code for Error (Paper Jams) Turn off printer and unplug it back on the jammed location and cause. What to request a repair. 353