Troubleshooting Guide
Page 2
Troubleshooting The Machine Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Problems Sending Faxes Problems Receiving Faxes Cannot Print on the Disc Label Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality Problems with Scanning Problems with Faxing Problems with the Machine Problems with Installation/Downloading About Errors/Messages Displayed If You Cannot Resolve the Problem
Troubleshooting The Machine Cannot Be Powered On Printing Does Not Start Paper Does Not Feed Properly/"No Paper" Error Occurs Print Results Not Satisfactory Ink Is Not Ejected Paper Jams If an Error Occurs Problems Sending Faxes Problems Receiving Faxes Cannot Print on the Disc Label Search Each Function Problems with Network Communication Problems with Printing Problems with Printing Quality Problems with Scanning Problems with Faxing Problems with the Machine Problems with Installation/Downloading About Errors/Messages Displayed If You Cannot Resolve the Problem
Troubleshooting Guide
Page 9
Problems with Installation/Downloading Cannot Install the MP Drivers Easy-WebPrint EX Does Not Start Up or Easy-WebPrint EX Menu Does Not Appear How to Update MP Drivers in Network Environment Uninstalling IJ Network Tool
Problems with Installation/Downloading Cannot Install the MP Drivers Easy-WebPrint EX Does Not Start Up or Easy-WebPrint EX Menu Does Not Appear How to Update MP Drivers in Network Environment Uninstalling IJ Network Tool
Troubleshooting Guide
Page 30
... that switch the network environment, check their settings. For the procedures to set up again, or access our web site through the Internet and download the latest MiniMasterSetup for your model. • For placement: Make sure that the network settings of your computer or contact its manufacturer. Cannot ...on. • Check 2: Make sure that access control is not set it up again, or access our web site through the Internet and download the latest MiniMasterSetup for your computer to start setting up , refer to the access point. Note To check the MAC address or the IP ...
... that switch the network environment, check their settings. For the procedures to set up again, or access our web site through the Internet and download the latest MiniMasterSetup for your model. • For placement: Make sure that the network settings of your computer or contact its manufacturer. Cannot ...on. • Check 2: Make sure that access control is not set it up again, or access our web site through the Internet and download the latest MiniMasterSetup for your computer to start setting up , refer to the access point. Note To check the MAC address or the IP ...
Troubleshooting Guide
Page 33
... with the access point or contact its manufacturer to the Access Point To perform network setup again, access our web site through the Internet and download the latest MiniMasterSetup for the authentication method. Make sure that set to the printer. Normally, select Auto for your model. How to Set a WEP/WPA...
... with the access point or contact its manufacturer to the Access Point To perform network setup again, access our web site through the Internet and download the latest MiniMasterSetup for the authentication method. Make sure that set to the printer. Normally, select Auto for your model. How to Set a WEP/WPA...
Troubleshooting Guide
Page 49
... segment). Some programs will enable a firewall by default. • Check 14: When using any programs that Canon software is attempting to start setting up again, or access our web site through the Internet and download the latest MiniMasterSetup for your security software is turned on, a message may appear warning that switch the...
... segment). Some programs will enable a firewall by default. • Check 14: When using any programs that Canon software is attempting to start setting up again, or access our web site through the Internet and download the latest MiniMasterSetup for your security software is turned on, a message may appear warning that switch the...
Troubleshooting Guide
Page 134
Problems with Installation/Downloading Cannot Install the MP Drivers Easy-WebPrint EX Does Not Start Up or Easy-WebPrint EX Menu Does Not Appear How to Update MP Drivers in Network Environment Uninstalling IJ Network Tool
Problems with Installation/Downloading Cannot Install the MP Drivers Easy-WebPrint EX Does Not Start Up or Easy-WebPrint EX Menu Does Not Appear How to Update MP Drivers in Network Environment Uninstalling IJ Network Tool
Troubleshooting Guide
Page 137
While the installation or download Easy-WebPrint EX is in progress, it is not installed on the Toolbars menu in the Internet Explorer's View menu? If Canon Easy-WebPrint EX is not selected, Easy-WebPrint EX is not installed on the computer screen to install it . Install Easy-WebPrint... EX onto your computer on the Toolbars menu in the Internet Explorer's View menu? Select Canon EasyWebPrint EX to access the Internet. • Check 2: Is Canon Easy-WebPrint EX selected on your computer. Note If Easy-WebPrint EX is necessary to enable it may be ...
While the installation or download Easy-WebPrint EX is in progress, it is not installed on the Toolbars menu in the Internet Explorer's View menu? If Canon Easy-WebPrint EX is not selected, Easy-WebPrint EX is not installed on the computer screen to install it . Install Easy-WebPrint... EX onto your computer on the Toolbars menu in the Internet Explorer's View menu? Select Canon EasyWebPrint EX to access the Internet. • Check 2: Is Canon Easy-WebPrint EX selected on your computer. Note If Easy-WebPrint EX is necessary to enable it may be ...
Troubleshooting Guide
Page 138
... method you use the machine over a LAN without performing setup again. To obtain the latest MP Drivers, access our web site through the Internet and download the latest MP Drivers for your model. After uninstalling the MP Drivers, install the latest MP Drivers according to the regular procedure. How to Update...
... method you use the machine over a LAN without performing setup again. To obtain the latest MP Drivers, access our web site through the Internet and download the latest MP Drivers for your model. After uninstalling the MP Drivers, install the latest MP Drivers according to the regular procedure. How to Update...