MP500 User's Guide
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... Compliant Device 63 Connecting to a PictBridge Compliant Device 63 Printing Photographs Directly from a PictBridge Compliant Device 65 Printing Photographs Directly from a Canon Bubble Jet Direct Compatible Digital Camera 67 5 Printing Photographs from a Wireless Communication Device 70 Setting the Page Size, Media Type, and Layout...123 Cannot Install the MP Drivers 124 Cannot Connect to Computer Properly ...... 125 Problems Scanning 126 An Error Message Appears on the Screen 130 If You Cannot Resolve the Problem 134 12 Appendix 135 Printing Area 135 How to Read the On-screen Manuals...
... Compliant Device 63 Connecting to a PictBridge Compliant Device 63 Printing Photographs Directly from a PictBridge Compliant Device 65 Printing Photographs Directly from a Canon Bubble Jet Direct Compatible Digital Camera 67 5 Printing Photographs from a Wireless Communication Device 70 Setting the Page Size, Media Type, and Layout...123 Cannot Install the MP Drivers 124 Cannot Connect to Computer Properly ...... 125 Problems Scanning 126 An Error Message Appears on the Screen 130 If You Cannot Resolve the Problem 134 12 Appendix 135 Printing Area 135 How to Read the On-screen Manuals...
MP500 User's Guide
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... - z If the ruled lines are shifted after performing Print Head cleaning twice Step 3 See "Print Head Deep Cleaning" on page 97 If the problem remains after running low. Follow the procedures below to fully insert it is empty or running the Print Head maintenance, align the Print Head. Open... that ink tank, it . Step 2 See "Print Head Cleaning" on page 98 Note If [Print Head Deep Cleaning] does not resolve the problem, contact the Canon Customer Care Center. Note Before printing the nozzle check pattern or cleaning the Print Head, check the following; - If an ink tank lamp is...
... - z If the ruled lines are shifted after performing Print Head cleaning twice Step 3 See "Print Head Deep Cleaning" on page 97 If the problem remains after running low. Follow the procedures below to fully insert it is empty or running the Print Head maintenance, align the Print Head. Open... that ink tank, it . Step 2 See "Print Head Cleaning" on page 98 Note If [Print Head Deep Cleaning] does not resolve the problem, contact the Canon Customer Care Center. Note Before printing the nozzle check pattern or cleaning the Print Head, check the following; - If an ink tank lamp is...
MP500 User's Guide
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... takes about 75 seconds to complete, so simply wait until the Alarm Lamp stops flashing. 3 Check the status of the Print Head again. (3) If the problem still remains, the Print Head may be damaged. See "Turning on the Machine" on page 94. (2) Use [ ] or [ ] to open the Paper Output...if you wish, you can adjust the Print Head manually. z Ensure that the Inner Cover is displayed. Chapter 10 Routine Maintenance 99 Contact the Canon Customer Care Center. Aligning Print Head automatically If the ruled lines are two ways to print the current adjustment values. Note z The ...
... takes about 75 seconds to complete, so simply wait until the Alarm Lamp stops flashing. 3 Check the status of the Print Head again. (3) If the problem still remains, the Print Head may be damaged. See "Turning on the Machine" on page 94. (2) Use [ ] or [ ] to open the Paper Output...if you wish, you can adjust the Print Head manually. z Ensure that the Inner Cover is displayed. Chapter 10 Routine Maintenance 99 Contact the Canon Customer Care Center. Aligning Print Head automatically If the ruled lines are two ways to print the current adjustment values. Note z The ...
MP500 User's Guide
Page 102
... Cover (white area) (B) with a clean, soft, lint-free cloth moistened with water. Paper tissue powders or fine threads may remain inside the machine and cause problems such as thinners, benzene, acetone, or any other chemical cleaner to leave any residue, especially on the LCD. Then wipe with diluted mild detergent (for...
... Cover (white area) (B) with a clean, soft, lint-free cloth moistened with water. Paper tissue powders or fine threads may remain inside the machine and cause problems such as thinners, benzene, acetone, or any other chemical cleaner to leave any residue, especially on the LCD. Then wipe with diluted mild detergent (for...
MP500 User's Guide
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... z Do not perform any other operation while the bottom plate is selected as the paper source, paper will be stained. Clean them up. If the problem remains after performing cleaning again, the protrusions inside the Machine" on page 94. (2) Use [ ] or [ ] to select , then press [OK...
... z Do not perform any other operation while the bottom plate is selected as the paper source, paper will be stained. Clean them up. If the problem remains after performing cleaning again, the protrusions inside the Machine" on page 94. (2) Use [ ] or [ ] to select , then press [OK...
MP500 User's Guide
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... "Ink Does Not Come Out/Printing is Blurred/Colors are Wrong/White Streaks/Straight Lines are displayed on the LCD or troubleshooting tips for your problem, refer to a Computer Running Windows XP, the Screen Shows the Warning Message "High-SPEED USB Device Plugged into non-High-SPEED USB Hub"" ...on page 125 z "Problems Scanning" on page 126 z "Scanner won't work" on page 126 z "ScanGear MP won't start" on page 126 z "Computer stops operating during scanning" on...
... "Ink Does Not Come Out/Printing is Blurred/Colors are Wrong/White Streaks/Straight Lines are displayed on the LCD or troubleshooting tips for your problem, refer to a Computer Running Windows XP, the Screen Shows the Warning Message "High-SPEED USB Device Plugged into non-High-SPEED USB Hub"" ...on page 125 z "Problems Scanning" on page 126 z "Scanner won't work" on page 126 z "ScanGear MP won't start" on page 126 z "Computer stops operating during scanning" on...
MP500 User's Guide
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...press and hold the [Stop/Reset] for at least 5 seconds, and then release it . After carrying out the above measures, if the problem continues after connecting the camera to resolve the error, and then perform manual Print Head alignment. After a while, plug the power cord of...cannot be performed using a digital camera or digital video camcorder that is not operating correctly. If the same error occurs, contact the Canon Customer Care Center. Automatic head alignment cannot be correctly detected. Message The remaining level of the machine from the Cassette. Disconnect the ...
...press and hold the [Stop/Reset] for at least 5 seconds, and then release it . After carrying out the above measures, if the problem continues after connecting the camera to resolve the error, and then perform manual Print Head alignment. After a while, plug the power cord of...cannot be performed using a digital camera or digital video camcorder that is not operating correctly. If the same error occurs, contact the Canon Customer Care Center. Automatic head alignment cannot be correctly detected. Message The remaining level of the machine from the Cassette. Disconnect the ...
MP500 User's Guide
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...15 minutes. If you are printing high-resolution documents, processing the data will take time, and printing will appear to have stopped. Use Canon IJ Status Monitor in Windows or Printer Setup Utility (or Print Center) in the Printer menu. Click [Display Print Queue]. 4. Note .... Click the [Maintenance] tab and then [View Printer Status]. 3. Chapter 11 Troubleshooting 111 Cause Action Unnecessary print jobs are queued./ Computer problems Restart your application to ensure that it matches the size of the paper loaded. Delete an undesired print job, if there is deleted. 1....
...15 minutes. If you are printing high-resolution documents, processing the data will take time, and printing will appear to have stopped. Use Canon IJ Status Monitor in Windows or Printer Setup Utility (or Print Center) in the Printer menu. Click [Display Print Queue]. 4. Note .... Click the [Maintenance] tab and then [View Printer Status]. 3. Chapter 11 Troubleshooting 111 Cause Action Unnecessary print jobs are queued./ Computer problems Restart your application to ensure that it matches the size of the paper loaded. Delete an undesired print job, if there is deleted. 1....
MP500 User's Guide
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... Setup] in the printer driver. Action Check that the document is not loaded with the When loading the document on Image quality may solve the problem. 1. The document is loaded correctly on page 100. 112 Troubleshooting Chapter 11 the Platen Glass was printed from Instead, reprint the photograph directly from the...
... Setup] in the printer driver. Action Check that the document is not loaded with the When loading the document on Image quality may solve the problem. 1. The document is loaded correctly on page 100. 112 Troubleshooting Chapter 11 the Platen Glass was printed from Instead, reprint the photograph directly from the...
MP500 User's Guide
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...after connected to the machine, depending on the model of paper, see "An Error Message is connected to the machine. If the problem is supported by the camera. z The print head nozzles may need to be switched to printing mode before connection. If this machine....to eliminate them. * Hereafter, the digital still camera and digital video camcorder are collectively called a digital camera or camera. Note z PictBridge or Canon Bubble Jet Direct compatible digital cameras can be connected to clear the printer error from the computer. Refer to the user's manual of paper. ...
...after connected to the machine, depending on the model of paper, see "An Error Message is connected to the machine. If the problem is supported by the camera. z The print head nozzles may need to be switched to printing mode before connection. If this machine....to eliminate them. * Hereafter, the digital still camera and digital video camcorder are collectively called a digital camera or camera. Note z PictBridge or Canon Bubble Jet Direct compatible digital cameras can be connected to clear the printer error from the computer. Refer to the user's manual of paper. ...
MP500 User's Guide
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... Drivers. Click [Back] on your computer can interfere with the CD-ROM. Other application softwares opened on the desktop, there is a problem with the installation routine. Check the cable connection. 7. Reconfirm that appears next. 4. Restart the computer. 8. Close all open the [My... you have a defective Setup CD-ROM. For non-Windows XP users, open application softwares before reinstalling the MP Drivers. Contact the Canon Customer Care Center. If you insert the CDROM. 124 Troubleshooting Chapter 11 Click [Start Over] on the [Installation Failure] screen. ...
... Drivers. Click [Back] on your computer can interfere with the CD-ROM. Other application softwares opened on the desktop, there is a problem with the installation routine. Check the cable connection. 7. Reconfirm that appears next. 4. Restart the computer. 8. Close all open the [My... you have a defective Setup CD-ROM. For non-Windows XP users, open application softwares before reinstalling the MP Drivers. Contact the Canon Customer Care Center. If you insert the CDROM. 124 Troubleshooting Chapter 11 Click [Start Over] on the [Installation Failure] screen. ...
MP500 User's Guide
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Problems Scanning Scanner won 't start Cause Scanner driver (ScanGear MP) not installed. This may enable the computer to recognize the machine. ScanGear MP won 't ...
Problems Scanning Scanner won 't start Cause Scanner driver (ScanGear MP) not installed. This may enable the computer to recognize the machine. ScanGear MP won 't ...
MP500 User's Guide
Page 130
... slightly crooked on manual scan area specification. Trouble scanning with rectangular originals such as a photo print, of if you otherwise want to [OFF] in problems. Parts of the ScanGear MP, the scan area is adjusted automatically to 75 dpi. Action To view the image on the document glass. Some...
... slightly crooked on manual scan area specification. Trouble scanning with rectangular originals such as a photo print, of if you otherwise want to [OFF] in problems. Parts of the ScanGear MP, the scan area is adjusted automatically to 75 dpi. Action To view the image on the document glass. Some...
MP500 User's Guide
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..., the machine is not installed properly. For details on both sides of your application software to uninstall the driver. 3. If successful, the problem may occur in the printer properties dialog box (Windows) or the [Page Setup] dialog box (Macintosh) to ensure that the printer cable ... try printing again. On the [Page Setup] tab, clear the [Automatic] check box. The manual duplex printing function cannot be a problem with the device. Chapter 11 Troubleshooting 131 Replace the cable(s) and try printing again. Ensure that the printer cable is securely connected to ...
..., the machine is not installed properly. For details on both sides of your application software to uninstall the driver. 3. If successful, the problem may occur in the printer properties dialog box (Windows) or the [Page Setup] dialog box (Macintosh) to ensure that the printer cable ... try printing again. On the [Page Setup] tab, clear the [Automatic] check box. The manual duplex printing function cannot be a problem with the device. Chapter 11 Troubleshooting 131 Replace the cable(s) and try printing again. Ensure that the printer cable is securely connected to ...
MP500 User's Guide
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... emits any unusual sound, smoke, or odor, turn it off immediately. Before contacting the Canon Customer Care Center, confirm the following: z Product name: PIXMA MP500 z Serial number: written on label inside machine z Details of the problem z What you cannot resolve the problem with any warranty regardless of the workarounds in this chapter, please contact the...
... emits any unusual sound, smoke, or odor, turn it off immediately. Before contacting the Canon Customer Care Center, confirm the following: z Product name: PIXMA MP500 z Serial number: written on label inside machine z Details of the problem z What you cannot resolve the problem with any warranty regardless of the workarounds in this chapter, please contact the...
MP500 User's Guide
Page 146
... new condition in its serial number or dating defaced, altered or removed. Non-Canon brand equipment and software that cause damage to the Product or cause abnormally frequent service calls or service problems. (c) If the Product has had its original container or (b) for a particular... purpose, and all defects encountered in normal use and service (a) for compatible Canon brand peripheral equipment covered by the Canon USA repair facility or the ASF. ...
... new condition in its serial number or dating defaced, altered or removed. Non-Canon brand equipment and software that cause damage to the Product or cause abnormally frequent service calls or service problems. (c) If the Product has had its original container or (b) for a particular... purpose, and all defects encountered in normal use and service (a) for compatible Canon brand peripheral equipment covered by the Canon USA repair facility or the ASF. ...
MP500 User's Guide
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... for the replacement Product (must be repaired or exchanged, as determined by Canon USA, and returned without charge by calling the Canon USA Customer Care Center at : www.canontechsupport.com or by the ASF. Canon USA offers a range of the problem and, if possible, correct it over the telephone, and you . ITS... ASF. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) CANON USA SHALL NOT BE LIABLE...
... for the replacement Product (must be repaired or exchanged, as determined by Canon USA, and returned without charge by calling the Canon USA Customer Care Center at : www.canontechsupport.com or by the ASF. Canon USA offers a range of the problem and, if possible, correct it over the telephone, and you . ITS... ASF. (SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.) CANON USA SHALL NOT BE LIABLE...
MP500 User's Guide
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...du Canada. Fri 9am-8pm EST (excluding holidays) for products still under warranty (1-800-OK-CANON) z The location of the authorized service facility nearest you (1-800-OK-CANON) If the problem cannot be corrected by using one of the above or via the website at the time of... the Canadian Interference-Causing Equipment Regulations. Customer Technical Supports Canon Canada Inc., offers a full range of customer technical ...
...du Canada. Fri 9am-8pm EST (excluding holidays) for products still under warranty (1-800-OK-CANON) z The location of the authorized service facility nearest you (1-800-OK-CANON) If the problem cannot be corrected by using one of the above or via the website at the time of... the Canadian Interference-Causing Equipment Regulations. Customer Technical Supports Canon Canada Inc., offers a full range of customer technical ...
MP500 Easy Setup Instructions
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... ink tank. The pattern is selected, (3) The machine will need this message does not appear after the software is not removed completely, problems with the print side face up. If this to get ink on step 3-(3) is printed, the alignment is automatically aligned. Do not ... the orange tab completely and remove the plastic wrapper from the Operation Panel. PRINTED IN THAILAND Lift the Scanning Unit (Printer Cover). xx2005A © CANON INC. 2005 © ArcSoft, Inc. The Paper Output Tray opens. (2) Pull out the Paper Output Tray extension. 2 Lift the Scanning Unit ...
... ink tank. The pattern is selected, (3) The machine will need this message does not appear after the software is not removed completely, problems with the print side face up. If this to get ink on step 3-(3) is printed, the alignment is automatically aligned. Do not ... the orange tab completely and remove the plastic wrapper from the Operation Panel. PRINTED IN THAILAND Lift the Scanning Unit (Printer Cover). xx2005A © CANON INC. 2005 © ArcSoft, Inc. The Paper Output Tray opens. (2) Pull out the Paper Output Tray extension. 2 Lift the Scanning Unit ...