Canon PIXMA TS9500/TS9521C Support and Manuals
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TS9500 series User Manual - Page 8
... via USB 390 Wrong Language Appears in Touch Screen 391
Installation and Download Problems 392
Failed to MP Drivers Installation (Windows 393 Updating MP Drivers in Network Environment (Windows 395
Errors and Messages 396
An Error Occurs 397 Message (Support Code) Appears 398
List of Support Code for Error 401
List of Support Code for Error (Paper Jams 403
1300 404 1303 406 1304 407...
TS9500 series User Manual - Page 60
....
Network Connection Settings/Setup Perform connection setup for troubleshooting on setup procedure, click here.
Checking Printer Connection Status Using IJ Network Device Setup Utility • Performing/Changing Network Settings (Windows)
For Windows, you can connect the printer and computer using the Web Browser Troubleshooting See Network Settings and Common Problems for the printer...
TS9500 series User Manual - Page 77
IJ Network Device Setup Utility (macOS)
IJ Network Device Setup Utility Starting Up IJ Network Device Setup Utility Diagnosing and Repairing Network Settings List of Models Which Does Not Support Diagnosis and Repair Function
77
TS9500 series User Manual - Page 78
IJ Network Device Setup Utility
If anything is installed.
In addition, IJ Network Device Setup Utility restores the status of computer on which it is wrong with connection, IJ Network Device Setup Utility diagnoses the settings of the printer and those of the printer and computer. Important
• To use the printer over LAN, make sure...
TS9500 series User Manual - Page 226
ECO settings
(Setup) on the type of original or the state of the document cover, forgetting to remove the original from the platen after scanning.
Important
• Depending ... will display the reminder screen in case you forget to remove the original may not be detected.
226 Note
• You can also select this setting by selecting and then selecting Energy saving...
TS9500 series User Manual - Page 228
... Follow the display on the touch screen.
• DNS server setup Performs settings for Enable/disable Wired LAN of Wired LAN in LAN settings.
• Install update Performs the firmware update of Wi-Fi and also for a DNS server. Follow the onscreen instructions to the server. Select Auto setup or Manual setup. Note
• Only Check current version is available when...
TS9500 series User Manual - Page 232
... is made or no printing data is sent to save electricity. Select Energy saving settings.
5.
Using Power Saving Function Using Duplex Printing
Using Power Saving Function
Follow the procedure below to use duplex printing.
232
Check on-screen instructions and select Next.
6. Using the Operation Panel
3. Using Duplex Printing
Follow the procedure...
TS9500 series User Manual - Page 313
... on Computer During Setup Checking Network Information Restoring to Factory Defaults Cannot Set Correctly (Installation) Failed to MP Drivers Installation (Windows) Easy-WebPrint EX Does Not Start or Easy-WebPrint EX Menu Does Not Appear (Windows) Updating MP Drivers in Network Environment (Windows) Error or Message Appears An Error Occurs Message (Support Code) Appears Error Message Appears on...
TS9500 series User Manual - Page 341
... name (SSID) or network key (password), etc.) are identical with the computer...update interval of a key, problems of the wireless router.
341 Use the icon on the touch screen to update the wireless router firmware. Make sure the network settings of your computer. For more on checking computer settings or connection status, see the instruction manual supplied with those of DHCP
update...
TS9500 series User Manual - Page 345
... connecting to and setting up your computer, see the wireless router instruction manual or contact its manufacturer.
For more on how to check the computer settings or connection status, see your computer instruction manual or contact its manufacturer.
If the LAN cable is loose, connect the cable properly. Check2 If MP Drivers are not installed, install them from the...
TS9500 series User Manual - Page 356
... sure the network settings of printer, network devices (e.g.
Check1 Check the power status of the printer (e.g. Check2 Check the settings of your device's instruction manual. Use the icon...(SSID) or network key (password), etc.) are identical with the printer.
Check4 Are network settings of your problem according to update the wireless router firmware. For details, contact the ...
TS9500 series User Manual - Page 393
... the CD-ROM from your computer and reinsert it.
• Restart your nearest Canon service center to request a repair.
393 Contact your computer. If you insert Setup CD-ROM: Follow the instructions below to start when you cannot install the MP Drivers with the Setup CD-ROM. Double-click the
CD-ROM icon in Taskbar on left . ◦...
TS9500 series User Manual - Page 395
... printer can be used on -screen instructions. The printer is detected automatically in Network Environment (Windows)
Download the latest MP Drivers.
Uninstall the existing MP Drivers and follow the installation instructions to the connection method you downloaded. Download the latest MP Drivers for your model on the download page of the Canon website. Updating MP Drivers in the network.
TS9500 series User Manual - Page 398
... Printer to unplug the printer correctly. • Cannot connect to a communication error. Select OK on errors that may have support code, see below . For details on the touch screen and try again. Error Regarding Automatic Duplex Printing Is Displayed
Check See Automatic Duplex Printing Problems and take an appropriate action. • Power was still on the...
TS9500 series User Manual - Page 435
If this does not solve the problem, contact your nearest Canon service center to Do
If the paper is jammed, remove it depending on . What to request a repair.
435 Plug in the printer again and turn it . 6000
Cause
Printer error has occurred.
List of Support Code for Error (Paper Jams)
Turn off printer and unplug it back on the jammed location and cause.
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