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...read this manual, store it in a safe place for the software required to use the scanner. Manuals for regular maintenance, roller replacement Chapter 5 Troubleshooting Troubleshooting information, application uninstall procedure Chapter 6 Appendix Product specifications and dimensional... before using the scanner. The Software section explains how to make the most of its many functions. The Hardware section contains general information and instructions for purchasing the Canon DR-6010C Document Scanner. INTRODUCTION INTRODUCTION Thank you for using the scanner to familiarize yourself ...
...read this manual, store it in a safe place for the software required to use the scanner. Manuals for regular maintenance, roller replacement Chapter 5 Troubleshooting Troubleshooting information, application uninstall procedure Chapter 6 Appendix Product specifications and dimensional... before using the scanner. The Software section explains how to make the most of its many functions. The Hardware section contains general information and instructions for purchasing the Canon DR-6010C Document Scanner. INTRODUCTION INTRODUCTION Thank you for using the scanner to familiarize yourself ...
User Manual
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...the Scanner 1-1 Important Safety Instructions 1-1 Installation Location 1-1 Power ...1-2 Moving the Scanner 1-2 Handling ...1-3 Disposal...1-4 Features of the DR-6010C Document Scanner 1-5 Names and Functions of Parts 1-7 Setup ...2-1 Setup Procedure 2-1 Installation Requirements 2-2 Installing the Software 2-4 Setup Disc 2-4 Software Installation 2-5 Connecting the Scanner to... 2-14 Scanner Recognition 2-14 Basic Operation 3-1 Documents 3-1 Document Tray and Eject Tray 3-3 Preparing the Document Feed Tray 3-3 Preparing the Document Eject Tray 3-3 Placing Documents 3-5 Feeding...
...the Scanner 1-1 Important Safety Instructions 1-1 Installation Location 1-1 Power ...1-2 Moving the Scanner 1-2 Handling ...1-3 Disposal...1-4 Features of the DR-6010C Document Scanner 1-5 Names and Functions of Parts 1-7 Setup ...2-1 Setup Procedure 2-1 Installation Requirements 2-2 Installing the Software 2-4 Setup Disc 2-4 Software Installation 2-5 Connecting the Scanner to... 2-14 Scanner Recognition 2-14 Basic Operation 3-1 Documents 3-1 Document Tray and Eject Tray 3-3 Preparing the Document Feed Tray 3-3 Preparing the Document Eject Tray 3-3 Placing Documents 3-5 Feeding...
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4-2 Chapter5 5-1 5-2 Chapter6 6-1 Removing and Attaching the Rollers 4-5 Roller Replacement Cycle 4-5 Resetting the Counter 4-6 Removing/Attaching the Roller Unit 4-9 Removing and Attaching the Retard Roller 4-11 Troubleshooting 5-1 Troubleshooting 5-1 Uninstalling Software 5-6 Uninstalling the ISIS/TWAIN Driver 5-7 Uninstalling the Job Registration Tool 5-8 Uninstalling CapturePerfect 3.0 5-10 Appendix ...6-1 Specifications 6-1 Specifications 6-1 Replacement Parts 6-2 Options ...6-2 External Dimensions 6-3 Index ...6-4 iii
4-2 Chapter5 5-1 5-2 Chapter6 6-1 Removing and Attaching the Rollers 4-5 Roller Replacement Cycle 4-5 Resetting the Counter 4-6 Removing/Attaching the Roller Unit 4-9 Removing and Attaching the Retard Roller 4-11 Troubleshooting 5-1 Troubleshooting 5-1 Uninstalling Software 5-6 Uninstalling the ISIS/TWAIN Driver 5-7 Uninstalling the Job Registration Tool 5-8 Uninstalling CapturePerfect 3.0 5-10 Appendix ...6-1 Specifications 6-1 Specifications 6-1 Replacement Parts 6-2 Options ...6-2 External Dimensions 6-3 Index ...6-4 iii
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... subsequent documents. Always clean the internal parts of the scanner after scanning such documents. (See "Cleaning the Sensor Glass and the Rollers," on p. 4-2.) • When scanning a two-sided document that is printed on thin paper, the image on a document is dry before scanning it. • Scanning documents that ... problems with paper clips or staples Coated paper Torn documents • When you scan a batch of NCR (No Carbon Required) documents, make sure that they may show through. To scan such a document, make the rollers and scanning glass dirty, which can lead to smudges...
... subsequent documents. Always clean the internal parts of the scanner after scanning such documents. (See "Cleaning the Sensor Glass and the Rollers," on p. 4-2.) • When scanning a two-sided document that is printed on thin paper, the image on a document is dry before scanning it. • Scanning documents that ... problems with paper clips or staples Coated paper Torn documents • When you scan a batch of NCR (No Carbon Required) documents, make sure that they may show through. To scan such a document, make the rollers and scanning glass dirty, which can lead to smudges...
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.... CAUTION ■ Very thin or curled documents may cause personal injury. In this may not feed properly. Take care not to the scanner while it is fed. Roller Unit ■ After you finish scanning, close the document feed tray and the document eject tray extension to prevent damage to get... your hand caught under the roller unit, as the leading edge. • When you...
.... CAUTION ■ Very thin or curled documents may cause personal injury. In this may not feed properly. Take care not to the scanner while it is fed. Roller Unit ■ After you finish scanning, close the document feed tray and the document eject tray extension to prevent damage to get... your hand caught under the roller unit, as the leading edge. • When you...
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... be removed. Attempting to feeding errors. 3-26 IMPORTANT When opening the upper unit, do not grasp the roller unit in the eject tray, remove the document before closing the document eject tray extension. Chapter 3 Basic Operation 3-7 Clearing a Paper Jam When paper jams occur during scanning, use the following ...procedure to cut your hands on the edges of the paper. 1 Remove any documents that have been left in the eject tray, and close the eject tray guide. IMPORTANT If a document stops in the center. CAUTION When removing jammed paper, take care not to clear them.
... be removed. Attempting to feeding errors. 3-26 IMPORTANT When opening the upper unit, do not grasp the roller unit in the eject tray, remove the document before closing the document eject tray extension. Chapter 3 Basic Operation 3-7 Clearing a Paper Jam When paper jams occur during scanning, use the following ...procedure to cut your hands on the edges of the paper. 1 Remove any documents that have been left in the eject tray, and close the eject tray guide. IMPORTANT If a document stops in the center. CAUTION When removing jammed paper, take care not to clear them.
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... of fire or electrical shock. Such solvents can cause lines in the document feed opening and the inside the scanner can damage or discolor the exterior of the scanner, or create a risk of the scanner, dampen a cloth with water or a mild detergent, wring the cloth... Never use spray type cleaners to clean the scanner. CAUTION ■ When cleaning the scanner, turn OFF the scanner and then clean out any moisture. Then use excessive force when removing or attaching the rollers. Chapter 4 Maintenance 4-1 Regular Maintenance Clean the scanner on a regular basis as the light source...
... of fire or electrical shock. Such solvents can cause lines in the document feed opening and the inside the scanner can damage or discolor the exterior of the scanner, or create a risk of the scanner, dampen a cloth with water or a mild detergent, wring the cloth... Never use spray type cleaners to clean the scanner. CAUTION ■ When cleaning the scanner, turn OFF the scanner and then clean out any moisture. Then use excessive force when removing or attaching the rollers. Chapter 4 Maintenance 4-1 Regular Maintenance Clean the scanner on a regular basis as the light source...
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...may distort the rollers and lead to keep the interior of the scanner free of the sensor glass and various rollers are dirty, the sensor glass or rollers inside the scanner may be dirty. Roller Unit Sensor Glasses Rollers Retard Roller 2 Use ...compressed air to feeding errors. Chapter 4 Maintenance Cleaning the Sensor Glass and the Rollers If scanned images have extraneous marks, or if the scanned documents...
...may distort the rollers and lead to keep the interior of the scanner free of the sensor glass and various rollers are dirty, the sensor glass or rollers inside the scanner may be dirty. Roller Unit Sensor Glasses Rollers Retard Roller 2 Use ...compressed air to feeding errors. Chapter 4 Maintenance Cleaning the Sensor Glass and the Rollers If scanned images have extraneous marks, or if the scanned documents...
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..., contact your local authorized Canon dealer or service representative. 4 Dampen a cloth with water, wring it out thoroughly, and then wipe the rollers of the upper unit while turning them and lead to feeding errors. 5 Remove the roller unit and the retard roller. (See "Removing the Roller Unit," on p. 4-9, ... feeding error. • Do not try to turn the rollers in the lower part of the scanner. Clean these rollers by wiping the exposed part. Do not try to turn the rollers in the lower part of the scanner. IMPORTANT Scratches on the sensor glass may damage them . Clean...
..., contact your local authorized Canon dealer or service representative. 4 Dampen a cloth with water, wring it out thoroughly, and then wipe the rollers of the upper unit while turning them and lead to feeding errors. 5 Remove the roller unit and the retard roller. (See "Removing the Roller Unit," on p. 4-9, ... feeding error. • Do not try to turn the rollers in the lower part of the scanner. Clean these rollers by wiping the exposed part. Do not try to turn the rollers in the lower part of the scanner. IMPORTANT Scratches on the sensor glass may damage them . Clean...
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IMPORTANT Do not force the upper unit to get your fingers caught, as this may damage the scanner. 4-4 Doing so may result in personal injury. CAUTION When closing the upper unit, be careful not to close. Chapter 4 Maintenance 6 Wipe the removed rollers with a cloth that has been moistened with water and thoroughly wrung out. 7 Attach the rollers that were removed. (See "Attaching the Roller Unit," on p. 4-10, and "Attaching the Retard Roller," on p. 4-12.) 8 Make sure that the upper unit is completely closed by pushing on both edges with both hands until you hear a click.
IMPORTANT Do not force the upper unit to get your fingers caught, as this may damage the scanner. 4-4 Doing so may result in personal injury. CAUTION When closing the upper unit, be careful not to close. Chapter 4 Maintenance 6 Wipe the removed rollers with a cloth that has been moistened with water and thoroughly wrung out. 7 Attach the rollers that were removed. (See "Attaching the Roller Unit," on p. 4-10, and "Attaching the Retard Roller," on p. 4-12.) 8 Make sure that the upper unit is completely closed by pushing on both edges with both hands until you hear a click.
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... p. 4-6.) • For information about the exchange roller kit (roller unit, retard roller,) contact your local authorized Canon dealer or service representative. 4-5 Purchase an exchange roller kit and replace the roller unit and the retard roller. When this happens, purchase an exchange roller kit and replace the roller unit and the retard roller. IMPORTANT Feed rollers are consumable parts. IMPORTANT • If...
... p. 4-6.) • For information about the exchange roller kit (roller unit, retard roller,) contact your local authorized Canon dealer or service representative. 4-5 Purchase an exchange roller kit and replace the roller unit and the retard roller. When this happens, purchase an exchange roller kit and replace the roller unit and the retard roller. IMPORTANT Feed rollers are consumable parts. IMPORTANT • If...
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Chapter 4 Maintenance Resetting the Counter After replacing the feed rollers, open the Control Panel. Click [Start] - [Control Panel] to step 3. 2. Click [Hardware and Sound]. Note Under Windows 2000, click the [Start] button and select [Settings] - [Control Panel] to open the Control Panel, then proceed to open the [Counter setup] dialog box and reset the counter. 1 Open the [Event settings] dialog box. 1. Note Under Windows XP, click [Printers and Other Hardware]. 4-6
Chapter 4 Maintenance Resetting the Counter After replacing the feed rollers, open the Control Panel. Click [Start] - [Control Panel] to step 3. 2. Click [Hardware and Sound]. Note Under Windows 2000, click the [Start] button and select [Settings] - [Control Panel] to open the Control Panel, then proceed to open the [Counter setup] dialog box and reset the counter. 1 Open the [Event settings] dialog box. 1. Note Under Windows XP, click [Printers and Other Hardware]. 4-6
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Chapter 4 Maintenance 2 Click the [Maintenance] tab. 3 Click the [Reset] button, and then make sure that the counter for the roller being used is set to 0. 4-8
Chapter 4 Maintenance 2 Click the [Maintenance] tab. 3 Click the [Reset] button, and then make sure that the counter for the roller being used is set to 0. 4-8
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.... 4-9 CAUTION Use caution when removing or attaching the roller unit. Using too much force may distort the rollers and lead to feeding errors. 2 Push the roller lock lever down. 3 While supporting the roller unit with your hand, slide the roller lock lever to damage or personal injury. IMPORTANT When... opening the upper unit, do not grasp the roller unit in the center. ...
.... 4-9 CAUTION Use caution when removing or attaching the roller unit. Using too much force may distort the rollers and lead to feeding errors. 2 Push the roller lock lever down. 3 While supporting the roller unit with your hand, slide the roller lock lever to damage or personal injury. IMPORTANT When... opening the upper unit, do not grasp the roller unit in the center. ...
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Attaching the Roller Unit 1 Align the cutout on the roller unit with the shaft pin on the main unit. Chapter 4 Maintenance 4 Move the roller unit to lock the roller unit. 4-10 Note If the cutout and pin do not fit, rotate the roller until the parts are properly matched. 2 Slide the roller lock lever to the left and raise the roller unit into position. 3 Push the roller lock lever up to the right a and then pull it out b.
Attaching the Roller Unit 1 Align the cutout on the roller unit with the shaft pin on the main unit. Chapter 4 Maintenance 4 Move the roller unit to lock the roller unit. 4-10 Note If the cutout and pin do not fit, rotate the roller until the parts are properly matched. 2 Slide the roller lock lever to the left and raise the roller unit into position. 3 Push the roller lock lever up to the right a and then pull it out b.
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... to close. Doing so may damage it. Doing so may result in personal injury. Removing and Attaching the Retard Roller To remove or attach the retard roller, proceed as this may damage the scanner. Chapter 4 Maintenance 4 Carefully lower the upper unit. Finally, push the upper unit down with both hands at the sides...
... to close. Doing so may damage it. Doing so may result in personal injury. Removing and Attaching the Retard Roller To remove or attach the retard roller, proceed as this may damage the scanner. Chapter 4 Maintenance 4 Carefully lower the upper unit. Finally, push the upper unit down with both hands at the sides...
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Attaching the Retard Roller 1 Position the retard roller so the notch in the roller is facing the scanner's shaft. 4-12 Chapter 4 Maintenance 2 Insert a finger of each hand into the grooves on both ends of the roller cover and remove the cover. 3 Move the roller lock lever down and forward (a,) and then slide it to the right (b.) 4 Shift the retard roller to the right to remove it.
Attaching the Retard Roller 1 Position the retard roller so the notch in the roller is facing the scanner's shaft. 4-12 Chapter 4 Maintenance 2 Insert a finger of each hand into the grooves on both ends of the roller cover and remove the cover. 3 Move the roller lock lever down and forward (a,) and then slide it to the right (b.) 4 Shift the retard roller to the right to remove it.
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Chapter 4 Maintenance 2 Slide the roller lock lever to the left, and insert it into the retard roller slot. 3 Push the roller lock lever towards the back of the scanner to lock the retard roller into place. 4 Replace the roller cover. 5 Push the center of the roller cover down and make sure that it clicks into place. 4-13
Chapter 4 Maintenance 2 Slide the roller lock lever to the left, and insert it into the retard roller slot. 3 Push the roller lock lever towards the back of the scanner to lock the retard roller into place. 4 Replace the roller cover. 5 Push the center of the roller cover down and make sure that it clicks into place. 4-13
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...Canon dealer or service representative to purchase a roller replacement kit. Symptoms Problem Solution A TIFF file saved in CapturePerfect 3.0 cannot be opened by other applications. Check the size, thickness, and weight of a size, thickness, or weight that the scanner cannot scan. Problem Solution The rollers inside the scanner...Chapter 5 Troubleshooting Problem Solution Attempting to scan a document of the document. For precautions concerning documents, see "4-1 Regular Maintenance," on p. 3-1. Clean the rollers, see "3-1 Documents," on p. 4-1. You need to save the ...
...Canon dealer or service representative to purchase a roller replacement kit. Symptoms Problem Solution A TIFF file saved in CapturePerfect 3.0 cannot be opened by other applications. Check the size, thickness, and weight of a size, thickness, or weight that the scanner cannot scan. Problem Solution The rollers inside the scanner...Chapter 5 Troubleshooting Problem Solution Attempting to scan a document of the document. For precautions concerning documents, see "4-1 Regular Maintenance," on p. 3-1. Clean the rollers, see "3-1 Documents," on p. 4-1. You need to save the ...
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... Canon dealer or service representative. Symptoms Problem Solution The scanned image is not possible. Scanning documents with auto-detection of the paper size set [Border Removal] to [Duplex]. Alternatively, enable the [Prevent bleed through/remove background] setting. Set "Scanning Side" to on. A document ... is skewed. The scanning glass or rollers inside the scanner may be scratched. If the paper is abnormal in an abnormal scanned image. The document has been fed at an angle. (skew) Use the document guide adapter to prevent document skew, and set to [Simplex]. ...
... Canon dealer or service representative. Symptoms Problem Solution The scanned image is not possible. Scanning documents with auto-detection of the paper size set [Border Removal] to [Duplex]. Alternatively, enable the [Prevent bleed through/remove background] setting. Set "Scanning Side" to on. A document ... is skewed. The scanning glass or rollers inside the scanner may be scratched. If the paper is abnormal in an abnormal scanned image. The document has been fed at an angle. (skew) Use the document guide adapter to prevent document skew, and set to [Simplex]. ...