User Manual
Page 3
Manuals for regular maintenance, roller replacement Chapter 5 Troubleshooting Troubleshooting information, application uninstall procedure Chapter 6 Appendix Product specifications and dimensional drawings Software Chapter 7 ISIS/TWAIN Driver ...using the scanner to familiarize yourself with its many functions. INTRODUCTION INTRODUCTION Thank you for future reference. The Software section explains how to make the most of its capabilities, and to use the scanner. Please read this manual, store it in a safe place for purchasing the Canon DR-4010C Document Scanner. After reading...
Manuals for regular maintenance, roller replacement Chapter 5 Troubleshooting Troubleshooting information, application uninstall procedure Chapter 6 Appendix Product specifications and dimensional drawings Software Chapter 7 ISIS/TWAIN Driver ...using the scanner to familiarize yourself with its many functions. INTRODUCTION INTRODUCTION Thank you for future reference. The Software section explains how to make the most of its capabilities, and to use the scanner. Please read this manual, store it in a safe place for purchasing the Canon DR-4010C Document Scanner. After reading...
User Manual
Page 6
Contents Contents Chapter 1 1-1 1-2 1-3 Chapter 2 2-1 2-2 2-3 2-4 2-5 Chapter 3 3-1 3-2 3-3 3-4 3-5 3-6 3-7 3-8 Chapter 4 4-1 4-2 Before Using the Scanner 1-1 Important Safety Instructions 1-1 Installation Location 1-1 Power ...1-2 Moving the Scanner 1-2 Handling ...1-3 Disposal...1-4 Features of the DR-4010C Document Scanner 1-5 Names and Functions of Parts 1-7 Setup ...2-1 Setup Procedure 2-1 Installation Requirements 2-2 Installing the Software 2-4 Setup Disc 2-4 Software Installation 2-5 Connecting the Scanner to the Computer 2-11 Using a USB Connection 2-11 Using a SCSI...
Contents Contents Chapter 1 1-1 1-2 1-3 Chapter 2 2-1 2-2 2-3 2-4 2-5 Chapter 3 3-1 3-2 3-3 3-4 3-5 3-6 3-7 3-8 Chapter 4 4-1 4-2 Before Using the Scanner 1-1 Important Safety Instructions 1-1 Installation Location 1-1 Power ...1-2 Moving the Scanner 1-2 Handling ...1-3 Disposal...1-4 Features of the DR-4010C Document Scanner 1-5 Names and Functions of Parts 1-7 Setup ...2-1 Setup Procedure 2-1 Installation Requirements 2-2 Installing the Software 2-4 Setup Disc 2-4 Software Installation 2-5 Connecting the Scanner to the Computer 2-11 Using a USB Connection 2-11 Using a SCSI...
User Manual
Page 7
Contents Resetting the Counter 4-6 Removing/Attaching the Roller Unit 4-9 Removing and Attaching the Retard Roller 4-11 Chapter 5 Troubleshooting 5-1 5-1 Troubleshooting 5-1 5-2 Uninstalling Software 5-6 Uninstalling the ISIS/TWAIN Driver 5-7 Uninstalling the Job Registration Tool 5-8 Uninstalling CapturePerfect 3.0 5-10 Chapter 6 Appendix ...6-1 6-1 Specifications 6-1 Specifications 6-1 Replacement Parts 6-2 Options ...6-2 External Dimensions 6-3 Index ...6-4 iii
Contents Resetting the Counter 4-6 Removing/Attaching the Roller Unit 4-9 Removing and Attaching the Retard Roller 4-11 Chapter 5 Troubleshooting 5-1 5-1 Troubleshooting 5-1 5-2 Uninstalling Software 5-6 Uninstalling the ISIS/TWAIN Driver 5-7 Uninstalling the Job Registration Tool 5-8 Uninstalling CapturePerfect 3.0 5-10 Chapter 6 Appendix ...6-1 6-1 Specifications 6-1 Specifications 6-1 Replacement Parts 6-2 Options ...6-2 External Dimensions 6-3 Index ...6-4 iii
User Manual
Page 32
... different sizes and types of paper together can cause a paper jam or malfunction. To scan such a document, make the rollers and scanning glass dirty, which can lead to make a photocopy of documents can cause the scanner to subsequent documents. Always make sure that the ink on the opposite side of scanning embossed cards are written...
... different sizes and types of paper together can cause a paper jam or malfunction. To scan such a document, make the rollers and scanning glass dirty, which can lead to make a photocopy of documents can cause the scanner to subsequent documents. Always make sure that the ink on the opposite side of scanning embossed cards are written...
User Manual
Page 38
...may not feed properly. IMPORTANT • When scanning multiple page documents that are not fastened together into the feed tray at one time, they will be fed together. Roller Unit ■ After you feed them. Take care not to the scanner while it is fed. Chapter 3 Basic Operation Note For more ...information on placing documents, see "Feeding in the Page Separation Mode," on the leading edge of...
...may not feed properly. IMPORTANT • When scanning multiple page documents that are not fastened together into the feed tray at one time, they will be fed together. Roller Unit ■ After you feed them. Take care not to the scanner while it is fed. Chapter 3 Basic Operation Note For more ...information on placing documents, see "Feeding in the Page Separation Mode," on the leading edge of...
User Manual
Page 56
... tray extension closed may distort the rollers and lead to feeding errors. 3-26 Doing so may damage the document. 2 Carefully open the upper unit until the jammed document can be removed. Chapter 3 Basic Operation 3-7 Clearing a Paper Jam When paper jams occur during scanning, use the following ...eject tray, and close the eject tray guide. IMPORTANT If a document stops in the center. IMPORTANT When opening the upper unit, do not grasp the roller unit in the eject tray, remove the document before closing the document eject tray extension. CAUTION When removing jammed paper, take care ...
... tray extension closed may distort the rollers and lead to feeding errors. 3-26 Doing so may damage the document. 2 Carefully open the upper unit until the jammed document can be removed. Chapter 3 Basic Operation 3-7 Clearing a Paper Jam When paper jams occur during scanning, use the following ...eject tray, and close the eject tray guide. IMPORTANT If a document stops in the center. IMPORTANT When opening the upper unit, do not grasp the roller unit in the eject tray, remove the document before closing the document eject tray extension. CAUTION When removing jammed paper, take care ...
User Manual
Page 65
..., and cause a malfunction. ■ Never use excessive force when removing or attaching the rollers. Cleaning the Scanner To clean the exterior of the scanner. Then use spray type cleaners to clean the scanner. Such solvents can cause lines in scanned images. After finishing a large scanning job, turn... OFF the power switch and disconnect the power cord from the document feed opening or inside of the scanner, dampen a cloth with water or a mild detergent, wring the cloth out thoroughly, and then wipe the dirt away....
..., and cause a malfunction. ■ Never use excessive force when removing or attaching the rollers. Cleaning the Scanner To clean the exterior of the scanner. Then use spray type cleaners to clean the scanner. Such solvents can cause lines in scanned images. After finishing a large scanning job, turn... OFF the power switch and disconnect the power cord from the document feed opening or inside of the scanner, dampen a cloth with water or a mild detergent, wring the cloth out thoroughly, and then wipe the dirt away....
User Manual
Page 66
.... Doing so may be dirty. Roller Unit Sensor Glasses Rollers Retard Roller 2 Use compressed air to feeding errors. Chapter 4 Maintenance Cleaning the Sensor Glass and the Rollers If scanned images have extraneous marks, or if the scanned documents are dirty, the sensor glass or rollers inside the scanner may distort the rollers and lead to keep the interior...
.... Doing so may be dirty. Roller Unit Sensor Glasses Rollers Retard Roller 2 Use compressed air to feeding errors. Chapter 4 Maintenance Cleaning the Sensor Glass and the Rollers If scanned images have extraneous marks, or if the scanned documents are dirty, the sensor glass or rollers inside the scanner may distort the rollers and lead to keep the interior...
User Manual
Page 67
... the sensor glass may damage them and lead to turn the rollers in the lower part of the scanner. Clean these rollers by wiping the exposed part. IMPORTANT Scratches on the sensor glass, contact your local authorized Canon dealer or service representative. 4 Dampen a cloth with water, wring... it out thoroughly, and then wipe the rollers of the scanner. Clean while turning Clean only exposed part IMPORTANT • Do not use...
... the sensor glass may damage them and lead to turn the rollers in the lower part of the scanner. Clean these rollers by wiping the exposed part. IMPORTANT Scratches on the sensor glass, contact your local authorized Canon dealer or service representative. 4 Dampen a cloth with water, wring... it out thoroughly, and then wipe the rollers of the scanner. Clean while turning Clean only exposed part IMPORTANT • Do not use...
User Manual
Page 68
Doing so may result in personal injury. IMPORTANT Do not force the upper unit to get your fingers caught, as this may damage the scanner. 4-4 Chapter 4 Maintenance 6 Wipe the removed rollers with a cloth that has been moistened with water and thoroughly wrung out. 7 Attach the rollers that were removed. (See "Attaching the Roller Unit," on p. 4-10, and "Attaching the Retard Roller," on p. 4-12.) 8 Make sure that the upper unit is completely closed by pushing on both edges with both hands until you hear a click. CAUTION When closing the upper unit, be careful not to close.
Doing so may result in personal injury. IMPORTANT Do not force the upper unit to get your fingers caught, as this may damage the scanner. 4-4 Chapter 4 Maintenance 6 Wipe the removed rollers with a cloth that has been moistened with water and thoroughly wrung out. 7 Attach the rollers that were removed. (See "Attaching the Roller Unit," on p. 4-10, and "Attaching the Retard Roller," on p. 4-12.) 8 Make sure that the upper unit is completely closed by pushing on both edges with both hands until you hear a click. CAUTION When closing the upper unit, be careful not to close.
User Manual
Page 69
... and misfeeds may occur more than 250,000 pages, a roller replacement message appears on p. 4-6.) • For information about the exchange roller kit (roller unit, retard roller,) contact your local authorized Canon dealer or service representative. 4-5 Purchase an exchange roller kit and replace the roller unit and the retard roller. CAUTION Do not use excessive force when removing or...
... and misfeeds may occur more than 250,000 pages, a roller replacement message appears on p. 4-6.) • For information about the exchange roller kit (roller unit, retard roller,) contact your local authorized Canon dealer or service representative. 4-5 Purchase an exchange roller kit and replace the roller unit and the retard roller. CAUTION Do not use excessive force when removing or...
User Manual
Page 70
Chapter 4 Maintenance Resetting the Counter After replacing the feed rollers, open the [Counter setup] dialog box and reset the counter. 1 Open the [Event settings] dialog box. 1. For Windows XP, switch the Control Panel to Classic View, or select [Printers and Other Hardware] in the working field. Control Panel (Category View) Printers and Other Hardware Control Panel (Classic View) 4-6 Click the [Start] button, Æ [Settings] on the [Start] menu Æ click [Control Panel]. (For Windows XP, click the [Start] button Æ click [Control Panel].) 2.
Chapter 4 Maintenance Resetting the Counter After replacing the feed rollers, open the [Counter setup] dialog box and reset the counter. 1 Open the [Event settings] dialog box. 1. For Windows XP, switch the Control Panel to Classic View, or select [Printers and Other Hardware] in the working field. Control Panel (Category View) Printers and Other Hardware Control Panel (Classic View) 4-6 Click the [Start] button, Æ [Settings] on the [Start] menu Æ click [Control Panel]. (For Windows XP, click the [Start] button Æ click [Control Panel].) 2.
User Manual
Page 72
Chapter 4 Maintenance 2 Click the [Maintenance] tab. 3 Click the [Reset] button, and then make sure that the counter for the roller being used is set to 0. 4-8
Chapter 4 Maintenance 2 Click the [Maintenance] tab. 3 Click the [Reset] button, and then make sure that the counter for the roller being used is set to 0. 4-8
User Manual
Page 73
...4 Maintenance Removing/Attaching the Roller Unit To remove or attach the roller unit, proceed as follows. Using too much force may distort the rollers and lead to feeding errors. 2 Push the roller lock lever down. 3 While supporting the roller unit with your hand, slide the roller lock lever to damage or... personal injury. IMPORTANT When opening the upper unit, do not grasp the roller unit in the center...
...4 Maintenance Removing/Attaching the Roller Unit To remove or attach the roller unit, proceed as follows. Using too much force may distort the rollers and lead to feeding errors. 2 Push the roller lock lever down. 3 While supporting the roller unit with your hand, slide the roller lock lever to damage or... personal injury. IMPORTANT When opening the upper unit, do not grasp the roller unit in the center...
User Manual
Page 74
Note If the cutout and pin do not fit, rotate the roller until the parts are properly matched. 2 Slide the roller lock lever to the left and raise the roller unit into position. 3 Push the roller lock lever up to the right a and then pull it out b. Chapter 4 Maintenance 4 Move the roller unit to lock the roller unit. 4-10 Attaching the Roller Unit 1 Align the cutout on the roller unit with the shaft pin on the main unit.
Note If the cutout and pin do not fit, rotate the roller until the parts are properly matched. 2 Slide the roller lock lever to the left and raise the roller unit into position. 3 Push the roller lock lever up to the right a and then pull it out b. Chapter 4 Maintenance 4 Move the roller unit to lock the roller unit. 4-10 Attaching the Roller Unit 1 Align the cutout on the roller unit with the shaft pin on the main unit.
User Manual
Page 75
... that the upper unit is properly closed. Removing and Attaching the Retard Roller To remove or attach the retard roller, proceed as this may damage the scanner. IMPORTANT When opening the upper unit, do not grasp the roller unit in the diagram, and open it until the unit clicks into ... error. 4-11 Chapter 4 Maintenance 4 Carefully lower the upper unit. CAUTION Do not use excessive force when removing or attaching the retard roller. Removing the Retard Roller 1 Hold the upper unit as shown in the center. Finally, push the upper unit down with both hands at the sides until it...
... that the upper unit is properly closed. Removing and Attaching the Retard Roller To remove or attach the retard roller, proceed as this may damage the scanner. IMPORTANT When opening the upper unit, do not grasp the roller unit in the diagram, and open it until the unit clicks into ... error. 4-11 Chapter 4 Maintenance 4 Carefully lower the upper unit. CAUTION Do not use excessive force when removing or attaching the retard roller. Removing the Retard Roller 1 Hold the upper unit as shown in the center. Finally, push the upper unit down with both hands at the sides until it...
User Manual
Page 76
Chapter 4 Maintenance 2 Insert a finger of each hand into the grooves on both ends of the roller cover and remove the cover. 3 Move the roller lock lever down and forward (a,) and then slide it to the right (b.) 4 Shift the retard roller to the right to remove it. Attaching the Retard Roller 1 Position the retard roller so the notch in the roller is facing the scanner's shaft. 4-12
Chapter 4 Maintenance 2 Insert a finger of each hand into the grooves on both ends of the roller cover and remove the cover. 3 Move the roller lock lever down and forward (a,) and then slide it to the right (b.) 4 Shift the retard roller to the right to remove it. Attaching the Retard Roller 1 Position the retard roller so the notch in the roller is facing the scanner's shaft. 4-12
User Manual
Page 77
Chapter 4 Maintenance 2 Slide the roller lock lever to the left, and insert it into the retard roller slot. 3 Push the roller lock lever towards the back of the scanner to lock the retard roller into place. 4 Replace the roller cover. 5 Push the center of the roller cover down and make sure that it clicks into place. 4-13
Chapter 4 Maintenance 2 Slide the roller lock lever to the left, and insert it into the retard roller slot. 3 Push the roller lock lever towards the back of the scanner to lock the retard roller into place. 4 Replace the roller cover. 5 Push the center of the roller cover down and make sure that it clicks into place. 4-13
User Manual
Page 82
...scanner cannot scan. Symptoms Problem Solution The scanned image is too dark (or faint.) The [Brightness] setting is not set a lower [Brightness] setting. 5-4 Contact your local authorized Canon dealer or your local authorized Canon dealer or service representative to purchase a roller... rollers, see "3-1 Documents," on p. 4-1. Open the file with the scanning unit inside the scanner are dirty or worn. If the rollers are consumable components. Contact your service representative about purchasing a roller replacement kit, and then replace the retard roller and the roller ...
...scanner cannot scan. Symptoms Problem Solution The scanned image is too dark (or faint.) The [Brightness] setting is not set a lower [Brightness] setting. 5-4 Contact your local authorized Canon dealer or your local authorized Canon dealer or service representative to purchase a roller... rollers, see "3-1 Documents," on p. 4-1. Open the file with the scanning unit inside the scanner are dirty or worn. If the rollers are consumable components. Contact your service representative about purchasing a roller replacement kit, and then replace the retard roller and the roller ...
User Manual
Page 83
...A function not supported by the application was used when scanning documents containing text or photos up to "off." 5-5 If the paper is abnormal for certain documents. The scanning glass or rollers inside the scanner may be scratched. Some applications do not support functions such... as this will result in some applications. Chapter 5 Troubleshooting Symptoms Problem Solution Text or images on the rear side of your local authorized Canon ...
...A function not supported by the application was used when scanning documents containing text or photos up to "off." 5-5 If the paper is abnormal for certain documents. The scanning glass or rollers inside the scanner may be scratched. Some applications do not support functions such... as this will result in some applications. Chapter 5 Troubleshooting Symptoms Problem Solution Text or images on the rear side of your local authorized Canon ...