User Manual
Page 3
The Software section explains how to use the scanner. Manuals for regular maintenance, roller replacement Chapter 5 Troubleshooting Troubleshooting information, application uninstall procedure Chapter 6 Appendix Product specifications and dimensional drawings Software...for future reference. The Hardware section contains general information and instructions for purchasing the Canon DR-4010C Document Scanner. After reading this manual thoroughly before using the scanner. INTRODUCTION INTRODUCTION Thank you for using the scanner to familiarize yourself with its many functions.
The Software section explains how to use the scanner. Manuals for regular maintenance, roller replacement Chapter 5 Troubleshooting Troubleshooting information, application uninstall procedure Chapter 6 Appendix Product specifications and dimensional drawings Software...for future reference. The Hardware section contains general information and instructions for purchasing the Canon DR-4010C Document Scanner. After reading this manual thoroughly before using the scanner. INTRODUCTION INTRODUCTION Thank you for using the scanner to familiarize yourself with its many functions.
User Manual
Page 6
... Function 3-24 How to Use Patchcode Sheets 3-24 Clearing a Paper Jam 3-26 Other Functions 3-29 Folio Scan 3-29 Double Feed Detection Function 3-30 Long Document Mode 3-30 MultiStream Function 3-34 Maintenance 4-1 Regular Maintenance 4-1 Cleaning the Scanner 4-1 Cleaning the Feed Path 4-1 Cleaning the Sensor Glass and the Rollers 4-2 Removing and Attaching the Rollers 4-5 Roller Replacement Cycle 4-5 ii
... Function 3-24 How to Use Patchcode Sheets 3-24 Clearing a Paper Jam 3-26 Other Functions 3-29 Folio Scan 3-29 Double Feed Detection Function 3-30 Long Document Mode 3-30 MultiStream Function 3-34 Maintenance 4-1 Regular Maintenance 4-1 Cleaning the Scanner 4-1 Cleaning the Feed Path 4-1 Cleaning the Sensor Glass and the Rollers 4-2 Removing and Attaching the Rollers 4-5 Roller Replacement Cycle 4-5 ii
User Manual
Page 7
Contents Resetting the Counter 4-6 Removing/Attaching the Roller Unit 4-9 Removing and Attaching the Retard Roller 4-11 Chapter 5 Troubleshooting 5-1 5-1 Troubleshooting 5-1 5-2 Uninstalling Software 5-6 Uninstalling the ISIS/TWAIN Driver 5-7 Uninstalling the Job Registration Tool 5-8 Uninstalling CapturePerfect 3.0 5-10 Chapter 6 Appendix ...6-1 6-1 Specifications 6-1 Specifications 6-1 Replacement Parts 6-2 Options ...6-2 External Dimensions 6-3 Index ...6-4 iii
Contents Resetting the Counter 4-6 Removing/Attaching the Roller Unit 4-9 Removing and Attaching the Retard Roller 4-11 Chapter 5 Troubleshooting 5-1 5-1 Troubleshooting 5-1 5-2 Uninstalling Software 5-6 Uninstalling the ISIS/TWAIN Driver 5-7 Uninstalling the Job Registration Tool 5-8 Uninstalling CapturePerfect 3.0 5-10 Chapter 6 Appendix ...6-1 6-1 Specifications 6-1 Specifications 6-1 Replacement Parts 6-2 Options ...6-2 External Dimensions 6-3 Index ...6-4 iii
User Manual
Page 69
... misfeeds may occur more than 250,000 pages, a roller replacement message appears on p. 4-6.) • For information about the exchange roller kit (roller unit, retard roller,) contact your local authorized Canon dealer or service representative. 4-5 Chapter 4 Maintenance 4-2 Removing and Attaching the Rollers To clean or replace the roller unit or retard roller, remove and then attach the parts as described in...
... misfeeds may occur more than 250,000 pages, a roller replacement message appears on p. 4-6.) • For information about the exchange roller kit (roller unit, retard roller,) contact your local authorized Canon dealer or service representative. 4-5 Chapter 4 Maintenance 4-2 Removing and Attaching the Rollers To clean or replace the roller unit or retard roller, remove and then attach the parts as described in...
User Manual
Page 70
Chapter 4 Maintenance Resetting the Counter After replacing the feed rollers, open the [Counter setup] dialog box and reset the counter. 1 Open the [Event settings] dialog box. 1. For Windows XP, switch the Control Panel to Classic View, or select [Printers and Other Hardware] in the working field. Control Panel (Category View) Printers and Other Hardware Control Panel (Classic View) 4-6 Click the [Start] button, Æ [Settings] on the [Start] menu Æ click [Control Panel]. (For Windows XP, click the [Start] button Æ click [Control Panel].) 2.
Chapter 4 Maintenance Resetting the Counter After replacing the feed rollers, open the [Counter setup] dialog box and reset the counter. 1 Open the [Event settings] dialog box. 1. For Windows XP, switch the Control Panel to Classic View, or select [Printers and Other Hardware] in the working field. Control Panel (Category View) Printers and Other Hardware Control Panel (Classic View) 4-6 Click the [Start] button, Æ [Settings] on the [Start] menu Æ click [Control Panel]. (For Windows XP, click the [Start] button Æ click [Control Panel].) 2.
User Manual
Page 77
Chapter 4 Maintenance 2 Slide the roller lock lever to the left, and insert it into the retard roller slot. 3 Push the roller lock lever towards the back of the scanner to lock the retard roller into place. 4 Replace the roller cover. 5 Push the center of the roller cover down and make sure that it clicks into place. 4-13
Chapter 4 Maintenance 2 Slide the roller lock lever to the left, and insert it into the retard roller slot. 3 Push the roller lock lever towards the back of the scanner to lock the retard roller into place. 4 Replace the roller cover. 5 Push the center of the roller cover down and make sure that it clicks into place. 4-13
User Manual
Page 82
... opened by other applications. Contact your local authorized Canon dealer or your local authorized Canon dealer or service representative to purchase a roller replacement kit. Open the file with an application that the scanner cannot scan. Set the compression type for the image...roller replacement kit, and then replace the retard roller and the roller unit. ✘ Saved Image Files Do Not Open When image files saved by CapturePerfect 3.0 cannot be opened by other applications. Chapter 5 Troubleshooting Problem Solution Attempting to scan a document of the document. If the rollers...
... opened by other applications. Contact your local authorized Canon dealer or your local authorized Canon dealer or service representative to purchase a roller replacement kit. Open the file with an application that the scanner cannot scan. Set the compression type for the image...roller replacement kit, and then replace the retard roller and the roller unit. ✘ Saved Image Files Do Not Open When image files saved by CapturePerfect 3.0 cannot be opened by other applications. Chapter 5 Troubleshooting Problem Solution Attempting to scan a document of the document. If the rollers...
User Manual
Page 91
...in automatic feeder (100 sheets of 20 lb bond (80 g/m2)) Interface Hi-Speed USB 2.0 / SCSI-III Other Functions Double feed detection, Long Document mode Dimensions (with trays closed) 12.5" × 10.9" × 7.3" (W × D × H) 318 mm × 278 mm ... for information about replacing the rollers. • Contact your local authorized Canon dealer or service representative for detailed information about the replacement parts. Replacement Parts Exchange roller kit (product code: 1921B001) Kit to replace the roller unit (pickup roller, feed roller) and retard roller. • Refer...
...in automatic feeder (100 sheets of 20 lb bond (80 g/m2)) Interface Hi-Speed USB 2.0 / SCSI-III Other Functions Double feed detection, Long Document mode Dimensions (with trays closed) 12.5" × 10.9" × 7.3" (W × D × H) 318 mm × 278 mm ... for information about replacing the rollers. • Contact your local authorized Canon dealer or service representative for detailed information about the replacement parts. Replacement Parts Exchange roller kit (product code: 1921B001) Kit to replace the roller unit (pickup roller, feed roller) and retard roller. • Refer...
User Manual
Page 93
... 3.0 3-16 Operation Procedure 3-17 Cleaning Feed Path 4-1 Rollers 4-2 Scanner 4-1 Sensor Glass 4-2 Clearing a Paper Jam 3-26 Connection SCSI Connection 2-12 USB Connection 2-11 Connection to the Computer 2-11 D daisy-chain configuration 2-12 DIP switches 2-12 Disposal 1-4 document eject configurations 3-1 document feed tray 3-7 document guides 3-6 Documents 3-1 Double Feed Detection Function 3-30 DR-4010C monitor 3-11 E Eject Tray 3-3 event 3-11 Event...
... 3.0 3-16 Operation Procedure 3-17 Cleaning Feed Path 4-1 Rollers 4-2 Scanner 4-1 Sensor Glass 4-2 Clearing a Paper Jam 3-26 Connection SCSI Connection 2-12 USB Connection 2-11 Connection to the Computer 2-11 D daisy-chain configuration 2-12 DIP switches 2-12 Disposal 1-4 document eject configurations 3-1 document feed tray 3-7 document guides 3-6 Documents 3-1 Double Feed Detection Function 3-30 DR-4010C monitor 3-11 E Eject Tray 3-3 event 3-11 Event...
Reference Guide
Page 7
...Scanner 6 Handling 6 Disposal 8 1-2 Features of the DR-4010C Document Scanner9 1-3 Names and Functions of Parts 12 1- 4 Installation Requirements 14 Chapter 2 Basic Operation 16 2-1 Documents 16 2-2 Document Feed and Eject Tray 19 Preparing the Document Feed Tray 19 Preparing the Document Eject Tray 20 2-3 Placing Documents...Regular Maintenance 34 Cleaning the Scanner 34 Cleaning the Feed Path 35 Cleaning the Sensor Glass and the Rollers........... 35 Chapter 4 Troubleshooting 43 4-1 Troubleshooting 43 Chapter 5 Appendix 50 Specifications 50 Replacement Parts 52 Options 52 ...
...Scanner 6 Handling 6 Disposal 8 1-2 Features of the DR-4010C Document Scanner9 1-3 Names and Functions of Parts 12 1- 4 Installation Requirements 14 Chapter 2 Basic Operation 16 2-1 Documents 16 2-2 Document Feed and Eject Tray 19 Preparing the Document Feed Tray 19 Preparing the Document Eject Tray 20 2-3 Placing Documents...Regular Maintenance 34 Cleaning the Scanner 34 Cleaning the Feed Path 35 Cleaning the Sensor Glass and the Rollers........... 35 Chapter 4 Troubleshooting 43 4-1 Troubleshooting 43 Chapter 5 Appendix 50 Specifications 50 Replacement Parts 52 Options 52 ...
Reference Guide
Page 39
...misfeeds may be dirty. After finishing a large scanning job, turn OFF the scanner and then clean out any paper particles. When this happens, purchase an exchange roller kit and replace the roller unit and the retard roller. 1 Carefully open the upper unit until it stops. Chapter 3 IMPORTANT When ... grasp the roller unit in scanned images. Clean them periodically. IMPORTANT Feed rollers are dirty, the sensor glass or rollers inside the scanner may occur more often. Maintenance 35 Cleaning the Feed Path Dust or paper particles in the document feed opening or inside the scanner can cause ...
...misfeeds may be dirty. After finishing a large scanning job, turn OFF the scanner and then clean out any paper particles. When this happens, purchase an exchange roller kit and replace the roller unit and the retard roller. 1 Carefully open the upper unit until it stops. Chapter 3 IMPORTANT When ... grasp the roller unit in scanned images. Clean them periodically. IMPORTANT Feed rollers are dirty, the sensor glass or rollers inside the scanner may occur more often. Maintenance 35 Cleaning the Feed Path Dust or paper particles in the document feed opening or inside the scanner can cause ...
Reference Guide
Page 46
7 Push the roller lock lever towards the back of the scanner to lock the retard roller into place. 8 Replace the roller cover. 9 Push the center of the roller cover down and make sure that it clicks into place. 42 Maintenance
7 Push the roller lock lever towards the back of the scanner to lock the retard roller into place. 8 Replace the roller cover. 9 Push the center of the roller cover down and make sure that it clicks into place. 42 Maintenance
Reference Guide
Page 50
...Canon dealer or service representative to purchase a roller replacement kit. 46 Troubleshooting For precautions concerning documents, see "3-1 Regular Maintenance," on p. 34. Scanning speeds are lower if your computer's standard USB interface is not compatible with the scanner. Solution Remove the USB hub. ✘ Documents... is not enough free space on the hard disk. Problem Solution The rollers inside the scanner are worn, then they cannot be replaced. Before you are possible causes of the document. Problem The USB hub does not support Hi-Speed USB 2.0. Delete ...
...Canon dealer or service representative to purchase a roller replacement kit. 46 Troubleshooting For precautions concerning documents, see "3-1 Regular Maintenance," on p. 34. Scanning speeds are lower if your computer's standard USB interface is not compatible with the scanner. Solution Remove the USB hub. ✘ Documents... is not enough free space on the hard disk. Problem Solution The rollers inside the scanner are worn, then they cannot be replaced. Before you are possible causes of the document. Problem The USB hub does not support Hi-Speed USB 2.0. Delete ...
Reference Guide
Page 51
... the TIFF file does not support multi-page TIFF files. Contact your local authorized Canon dealer or your service representative about purchasing a roller replacement kit, and then replace the retard roller and the roller unit. ✘ Saved Image Files Do Not Open When image files saved by...file to improve performance. Chapter 4 Troubleshooting 47 Symptoms Problem Solution A TIFF file saved in CapturePerfect 3.0. You need to replace the retard roller and roller unit when cleaning does not appear to [None] and save the file in CapturePerfect 3.0 cannot be opened by other ...
... the TIFF file does not support multi-page TIFF files. Contact your local authorized Canon dealer or your service representative about purchasing a roller replacement kit, and then replace the retard roller and the roller unit. ✘ Saved Image Files Do Not Open When image files saved by...file to improve performance. Chapter 4 Troubleshooting 47 Symptoms Problem Solution A TIFF file saved in CapturePerfect 3.0. You need to replace the retard roller and roller unit when cleaning does not appear to [None] and save the file in CapturePerfect 3.0 cannot be opened by other ...
Reference Guide
Page 56
... Additional software to allow the ISIS/TWAIN driver to "4-2 Removing and Attaching the Rollers," in the User Manual for information about replacing the rollers. • Contact your local authorized Canon dealer or service representative for detailed information about the Bar code module. External Dimensions... 12.5" (318 mm) 10.9" (278 mm) 21.4" (544 mm) (Document Feed Tray Extension is open) 19.3" (491 mm) (Document ...
... Additional software to allow the ISIS/TWAIN driver to "4-2 Removing and Attaching the Rollers," in the User Manual for information about replacing the rollers. • Contact your local authorized Canon dealer or service representative for detailed information about the Bar code module. External Dimensions... 12.5" (318 mm) 10.9" (278 mm) 21.4" (544 mm) (Document Feed Tray Extension is open) 19.3" (491 mm) (Document ...
Reference Guide
Page 57
...Guide 29 Cleaning Feed Path 35 Retard Roller 40 Roller Unit 38 Scanner 34 Sensor Glass 35 D Disposal 8 Document Eject Tray 20 Document Eject Tray 2 20 Document Feed Tray 19 Document Feed Tray Extension ........ 19 Document Guides 23 Documents 16 DR-4010C monitor 27 E Easy Start Guide 1 ...document mode 17 M Manuals for the Scanner 1 Moving the Scanner 6 N Names and Functions of Parts 12 O Options 52 P Page Separation Mode 22 Paper Jam 31 Placing Documents 22 Power 5 R Reference Guide 1 Regular Maintenance 34 Replacement Parts 52 Retard Roller 35 Roller Cover 40 Roller...
...Guide 29 Cleaning Feed Path 35 Retard Roller 40 Roller Unit 38 Scanner 34 Sensor Glass 35 D Disposal 8 Document Eject Tray 20 Document Eject Tray 2 20 Document Feed Tray 19 Document Feed Tray Extension ........ 19 Document Guides 23 Documents 16 DR-4010C monitor 27 E Easy Start Guide 1 ...document mode 17 M Manuals for the Scanner 1 Moving the Scanner 6 N Names and Functions of Parts 12 O Options 52 P Page Separation Mode 22 Paper Jam 31 Placing Documents 22 Power 5 R Reference Guide 1 Regular Maintenance 34 Replacement Parts 52 Retard Roller 35 Roller Cover 40 Roller...