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Setup Sheet Basic Guide Printer Guide ii Setting up the machine Installing CARPS Software Document and paper handling Making copies Printing with CARPS Software Maintenance Troubleshooting feed and copy issues .......... This documentation has been designed so that you can easily use your machine to suit your particular needs. Installing CARPS software Printer Properties Troubleshooting Printer Driver issues ......... Using Your Documentation Your machine includes the following documentation.
Setup Sheet Basic Guide Printer Guide ii Setting up the machine Installing CARPS Software Document and paper handling Making copies Printing with CARPS Software Maintenance Troubleshooting feed and copy issues .......... This documentation has been designed so that you can easily use your machine to suit your particular needs. Installing CARPS software Printer Properties Troubleshooting Printer Driver issues ......... Using Your Documentation Your machine includes the following documentation.
imageCLASS D320/D340 Printer Guide
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iii How This Manual Is Organized Chapter 1 Chapter 2 Chapter 3 Chapter 4 Appendix Index Glossary Before You Start Installing Canon Advanced Raster Printing System (CARPS) Printer Properties Troubleshooting Printer Specifications • Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions.
iii How This Manual Is Organized Chapter 1 Chapter 2 Chapter 3 Chapter 4 Appendix Index Glossary Before You Start Installing Canon Advanced Raster Printing System (CARPS) Printer Properties Troubleshooting Printer Specifications • Considerable effort has been made to ensure that this manual is free of inaccuracies and omissions.
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...Chapter 2: Installing Canon Advanced Raster Printing System (CARPS) What is CARPS 2-2 Installing CARPS 2-2 Installation Procedures 2-3 Installing User Software 2-3 Windows 98/Me 2-11 Windows 2000 2-20 Windows XP 2-29 Network Users 2-37 Connecting to the imageCLASS D300 Series ... Connecting the imageCLASS D300 Series as a Shared Printer 2-41 Chapter 3: Printer Properties Windows 98/Me Printer Properties 3-2 Windows 2000/XP Printer Properties and Default Document Properties 3-21 Printer Properties 3-22 Default Document Properties 3-29 Chapter 4: Troubleshooting Finding Information ...
...Chapter 2: Installing Canon Advanced Raster Printing System (CARPS) What is CARPS 2-2 Installing CARPS 2-2 Installation Procedures 2-3 Installing User Software 2-3 Windows 98/Me 2-11 Windows 2000 2-20 Windows XP 2-29 Network Users 2-37 Connecting to the imageCLASS D300 Series ... Connecting the imageCLASS D300 Series as a Shared Printer 2-41 Chapter 3: Printer Properties Windows 98/Me Printer Properties 3-2 Windows 2000/XP Printer Properties and Default Document Properties 3-21 Printer Properties 3-22 Default Document Properties 3-29 Chapter 4: Troubleshooting Finding Information ...
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... may have regarding your printer in the Online Help file provided with the software. Online Help You can locate additional help information for troubleshooting issues on most dialog boxes, and then click a specific item in the dialog box for detailed information on specifying CARPS options. or... with that item; CUSTOMER CARE CENTER • For e-mail support, the latest driver downloads and answers to frequently asked questions, visit: www.usa.canon.com/consumer • For live techinical support, call 1-800-423-2366. • CANADA Users - In the printer's Properties dialog box, you...
... may have regarding your printer in the Online Help file provided with the software. Online Help You can locate additional help information for troubleshooting issues on most dialog boxes, and then click a specific item in the dialog box for detailed information on specifying CARPS options. or... with that item; CUSTOMER CARE CENTER • For e-mail support, the latest driver downloads and answers to frequently asked questions, visit: www.usa.canon.com/consumer • For live techinical support, call 1-800-423-2366. • CANADA Users - In the printer's Properties dialog box, you...
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... in this chapter in this chapter, please refer to the Basic Guide. 4-1 Finding Information Problem See page Printer Problems CARPS Problems 4-2 4 4-4 Troubleshooting Uninstalling CARPS 4-7 If you have one or a combination of causes, including a computer malfunction, software errors, the printer cable, or the printer....your printer and you cannot resolve it by referring to the information in the order listed. Chapter 4 Troubleshooting This chapter includes information to help you solve printer problems. A problem might have a problem with your computer, software, or cables.
... in this chapter in this chapter, please refer to the Basic Guide. 4-1 Finding Information Problem See page Printer Problems CARPS Problems 4-2 4 4-4 Troubleshooting Uninstalling CARPS 4-7 If you have one or a combination of causes, including a computer malfunction, software errors, the printer cable, or the printer....your printer and you cannot resolve it by referring to the information in the order listed. Chapter 4 Troubleshooting This chapter includes information to help you solve printer problems. A problem might have a problem with your computer, software, or cables.
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... installed correctly. The cartridge is not plugged in the foreground, printing performance might slow down. A copy job has not been completed due to be modified. Troubleshooting Your computer is not Check your computer, make sure it is securely plugged into both the machine and the AC outlet. Make sure the power...
... installed correctly. The cartridge is not plugged in the foreground, printing performance might slow down. A copy job has not been completed due to be modified. Troubleshooting Your computer is not Check your computer, make sure it is securely plugged into both the machine and the AC outlet. Make sure the power...
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...: REM c:\winutils\mxtime.exe Computer indicates a device time-out. Verify that your BIOS setup is correct. (See your computer's documentation 4 Troubleshooting for details.) • Verify that your physical memory is working correctly. • If you have selected the correct printer driver in the ...you have a high-quality system problem. shielded interface cable. • The problem might be your BIOS. Make sure the Canon imageCLASS D300 is selected in Windows XP, Printers and Faxes) folder. The wrong printer is selected in the Printers (in the Printers folder.
...: REM c:\winutils\mxtime.exe Computer indicates a device time-out. Verify that your BIOS setup is correct. (See your computer's documentation 4 Troubleshooting for details.) • Verify that your physical memory is working correctly. • If you have selected the correct printer driver in the ...you have a high-quality system problem. shielded interface cable. • The problem might be your BIOS. Make sure the Canon imageCLASS D300 is selected in Windows XP, Printers and Faxes) folder. The wrong printer is selected in the Printers (in the Printers folder.
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... other than connected to the same different from the Canon imageCLASS the Canon imageCLASS port as the default printer driver for the imageCLASS D300 Series. Troubleshooting 4-4 CARPS Problems Problem Cause Solution CARPS is not working properly CARPS (Canon imageCLASS D300) is not selected as the Canon D300 printer driver. 4 D300 imageCLASS D300 printer driver. Cannot print with a The printer driver...
... other than connected to the same different from the Canon imageCLASS the Canon imageCLASS port as the default printer driver for the imageCLASS D300 Series. Troubleshooting 4-4 CARPS Problems Problem Cause Solution CARPS is not working properly CARPS (Canon imageCLASS D300) is not selected as the Canon D300 printer driver. 4 D300 imageCLASS D300 printer driver. Cannot print with a The printer driver...
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... information about your computer using USB port. For Windows Me, select Canon CARPS USB Printer click Delete. Delete ONLY the USB class driver specified for you operating system. (If the USB class driver is displayed under Troubleshooting Universal Serial Bus Controllers. Problem Cause Solution Cannot install CARPS USB class...Control Panel and unplug the USB cable. 6) Restart Windows. 7) Follow the steps in "Installing Printer Driver through a USB Connection" on your operating system: Canon imageCLASS D300, Canon CARPS USB Printer, or Unknown.) For Windows 98, select...
... information about your computer using USB port. For Windows Me, select Canon CARPS USB Printer click Delete. Delete ONLY the USB class driver specified for you operating system. (If the USB class driver is displayed under Troubleshooting Universal Serial Bus Controllers. Problem Cause Solution Cannot install CARPS USB class...Control Panel and unplug the USB cable. 6) Restart Windows. 7) Follow the steps in "Installing Printer Driver through a USB Connection" on your operating system: Canon imageCLASS D300, Canon CARPS USB Printer, or Unknown.) For Windows 98, select...
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... printer icon check if Set as Default printer is displayed in the Printers (in the pull-down menu. The gutter width exceeds the allowable range. Troubleshooting Never delete other devices or device drivers.
... printer icon check if Set as Default printer is displayed in the Printers (in the pull-down menu. The gutter width exceeds the allowable range. Troubleshooting Never delete other devices or device drivers.
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...menu, Select Settings click Printers. 2 In the Printers folder, click Canon imageCLASS D300. 3 From File menu, select Delete click Yes. From Printer Driver Uninstaller: 1 From the Start menu, select Programs Canon Printer uninstaller click CARPS Printer Driver Uninstaller. Before you begin, be ... all running applications. The Delete Printer dialog box appears. 2 In the Delete Printer dialog box, select Canon imageCLASS D300 click Cleanup Yes. Troubleshooting Uninstalling CARPS If CARPS is not working properly, it might help to remove the CARPS-software and install ...
...menu, Select Settings click Printers. 2 In the Printers folder, click Canon imageCLASS D300. 3 From File menu, select Delete click Yes. From Printer Driver Uninstaller: 1 From the Start menu, select Programs Canon Printer uninstaller click CARPS Printer Driver Uninstaller. Before you begin, be ... all running applications. The Delete Printer dialog box appears. 2 In the Delete Printer dialog box, select Canon imageCLASS D300 click Cleanup Yes. Troubleshooting Uninstalling CARPS If CARPS is not working properly, it might help to remove the CARPS-software and install ...
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... Quality tab Windows 2000/XP, 3-28, 3-39 Windows 98/Me, 3-17 Queue, G-5 R Random Access Memory, G-5 Removing Canon Advanced Raster Printing System, 4- 7 Resolution, A-1, G-6 Reverse Output Order, G-6 S Scaling, G-6 Security tab, Windows 2000/XP... 3-4 Spooling, G-6 System, 1-3 System Requirements, 1-3 T Toner, G-7 saver, G-7 Trademarks, 1-iv I Index Transfer roller, G-7 Troubleshooting, 4-1-4-6 printer problems, 4-2-4-3 removing Canon Advanced Raster Printing System (Uninstallation), 4-7 USB class driver is not properly installed, 4-5 U Uninstallation, 4-7 USB interface, G-7 V View...
... Quality tab Windows 2000/XP, 3-28, 3-39 Windows 98/Me, 3-17 Queue, G-5 R Random Access Memory, G-5 Removing Canon Advanced Raster Printing System, 4- 7 Resolution, A-1, G-6 Reverse Output Order, G-6 S Scaling, G-6 Security tab, Windows 2000/XP... 3-4 Spooling, G-6 System, 1-3 System Requirements, 1-3 T Toner, G-7 saver, G-7 Trademarks, 1-iv I Index Transfer roller, G-7 Troubleshooting, 4-1-4-6 printer problems, 4-2-4-3 removing Canon Advanced Raster Printing System (Uninstallation), 4-7 USB class driver is not properly installed, 4-5 U Uninstallation, 4-7 USB interface, G-7 V View...
imageCLASS D320/D340 Basic Guide
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...a trademark of Canon, Inc. Setting up the machine Installing Printer Driver Set-Up Sheet Document and paper handling Making copies Printing Maintenance Troubleshooting feed and copy issues Basic Guide Installing Printer Driver Printer Properties Troubleshooting Printer Driver issues...written permission of Canon, Inc. i NOTE Copyright Copyright ©2003 by any form or by Canon, Inc. Using Your Documentation Your machine includes the following documentation. Trademarks Canon is a registered trademark and UHQ™ is the imageCLASS D340 model. has determined...
...a trademark of Canon, Inc. Setting up the machine Installing Printer Driver Set-Up Sheet Document and paper handling Making copies Printing Maintenance Troubleshooting feed and copy issues Basic Guide Installing Printer Driver Printer Properties Troubleshooting Printer Driver issues...written permission of Canon, Inc. i NOTE Copyright Copyright ©2003 by any form or by Canon, Inc. Using Your Documentation Your machine includes the following documentation. Trademarks Canon is a registered trademark and UHQ™ is the imageCLASS D340 model. has determined...
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Chapter 8: Troubleshooting Clearing Jams 8-1 Removing Jammed Paper from Inside the Main Unit 8-1 Removing Jammed Paper from the ADF (Only for the imageCLASS D340 model 8-4 LCD Messages 8-5 Paper Feeding Problems 8-7 Copying Problems 8-8 Print Quality Problems 8-9 Printing Problems 8-11 General Problems 8-11 If You Cannot Solve the Problem 8-12 Chapter 9: Setting the Additional Functions Understanding the "Additional Functions" ........9-1 Accessing the Additional Functions 9-1 Menu Descriptions 9-2 Appendix: Specifications A-1 Index I-1 v
Chapter 8: Troubleshooting Clearing Jams 8-1 Removing Jammed Paper from Inside the Main Unit 8-1 Removing Jammed Paper from the ADF (Only for the imageCLASS D340 model 8-4 LCD Messages 8-5 Paper Feeding Problems 8-7 Copying Problems 8-8 Print Quality Problems 8-9 Printing Problems 8-11 General Problems 8-11 If You Cannot Solve the Problem 8-12 Chapter 9: Setting the Additional Functions Understanding the "Additional Functions" ........9-1 Accessing the Additional Functions 9-1 Menu Descriptions 9-2 Appendix: Specifications A-1 Index I-1 v
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...pm EST (except holidays). 24-hour, 7 days/week automated support for troubleshooting issues on front of machine Purchase Date Here is where to find help with installation, or in using your machine: In This Guide See Chapter 8, Troubleshooting, for common problems. On Your CD-ROM See the Printer Guide for ...technical support 24 hours/day, 7 days/week at 1-800-OK-CANON. vii Customer Care Center For e-mail support, the latest driver downloads ...
...pm EST (except holidays). 24-hour, 7 days/week automated support for troubleshooting issues on front of machine Purchase Date Here is where to find help with installation, or in using your machine: In This Guide See Chapter 8, Troubleshooting, for common problems. On Your CD-ROM See the Printer Guide for ...technical support 24 hours/day, 7 days/week at 1-800-OK-CANON. vii Customer Care Center For e-mail support, the latest driver downloads ...
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... bag or wrap it first. 2 Remove the cartridge. • Remove watches and any bracelets or rings IMPORTANT when touching the inside the 8 Troubleshooting machine. • When removing the jammed paper, do not touch the pins near the left in its surface is paper left end of the...copy paper to come into contact with a thick cloth to prevent exposure to remove the toner stains. 1 Open the right cover. Chapter 8 Troubleshooting Clearing Jams This section describes how to finger oil and scratches, which are some areas inside the main unit, the LCD displays REC. Washing...
... bag or wrap it first. 2 Remove the cartridge. • Remove watches and any bracelets or rings IMPORTANT when touching the inside the 8 Troubleshooting machine. • When removing the jammed paper, do not touch the pins near the left in its surface is paper left end of the...copy paper to come into contact with a thick cloth to prevent exposure to remove the toner stains. 1 Open the right cover. Chapter 8 Troubleshooting Clearing Jams This section describes how to finger oil and scratches, which are some areas inside the main unit, the LCD displays REC. Washing...
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... If the machine does not return to the ready state for operating, confirm that paper is badly folded, similar to their original position. Troubleshooting • If the jammed paper is not left cover. • Be sure to place the paper release levers IMPORTANT back to their ...close the IMPORTANT right cover, the machine should be resolved. Never push down , the paper jam error will not be ready for operating, troubleshooting has been successful. 7 Gently pull the jammed paper between the output rollers until the leading edge emerges from the machine. If the levers...
... If the machine does not return to the ready state for operating, confirm that paper is badly folded, similar to their original position. Troubleshooting • If the jammed paper is not left cover. • Be sure to place the paper release levers IMPORTANT back to their ...close the IMPORTANT right cover, the machine should be resolved. Never push down , the paper jam error will not be ready for operating, troubleshooting has been successful. 7 Gently pull the jammed paper between the output rollers until the leading edge emerges from the machine. If the levers...
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... appear while scanning documents using the ADF, the document being scanned stops in the printer. Reduce the length of the paper specified in Functions (→ p. 9-2). Troubleshooting INSTALL CARTRIDGE The cartridge is a paper jam in the ADF. Fan the edge that the document is loaded. Reset the machine by opening the right... change the or multi-purpose tray is not feeding correctly. In this case, press Set to make the document come out automatically. *1 Only for the imageCLASS D340 model. 8-5 DOCUMENT TOO LONG*1 The document is longer than 14 in the ADF.
... appear while scanning documents using the ADF, the document being scanned stops in the printer. Reduce the length of the paper specified in Functions (→ p. 9-2). Troubleshooting INSTALL CARTRIDGE The cartridge is a paper jam in the ADF. Fan the edge that the document is loaded. Reset the machine by opening the right... change the or multi-purpose tray is not feeding correctly. In this case, press Set to make the document come out automatically. *1 Only for the imageCLASS D340 model. 8-5 DOCUMENT TOO LONG*1 The document is longer than 14 in the ADF.
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...exceed the capacity of paper may be loaded in the multi-purpose tray. • Do not use transparencies recommended by one by Canon. ❚ Paper feeds curled. Load them in the cassette. The transparencies may be sticking together. • Be sure to 2-7)... TYPE of paper from sticking together. They will cause a paper jam. Please use any transparencies for the machine. (→ Chapter 2) 8 Troubleshooting ❚ Transparencies do not feed correctly. Unacceptable paper is loaded. • Load proper paper in the cassette or multi-purpose tray. (→...
...exceed the capacity of paper may be loaded in the multi-purpose tray. • Do not use transparencies recommended by one by Canon. ❚ Paper feeds curled. Load them in the cassette. The transparencies may be sticking together. • Be sure to 2-7)... TYPE of paper from sticking together. They will cause a paper jam. Please use any transparencies for the machine. (→ Chapter 2) 8 Troubleshooting ❚ Transparencies do not feed correctly. Unacceptable paper is loaded. • Load proper paper in the cassette or multi-purpose tray. (→...
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... Adjust the copy exposure correctly in the PRINT EXPOSURE of the COMMON SETTINGS of the platen glass. (→ p. 7-2) • For additional troubleshooting → Print Quality Problems. NOTE Print Quality Problems ❚ The print quality is not clear, has missing dots or white streaks. The .... (→ p. 7-1) There may be a scratch on the cartridge. 8 • Replace the cartridge with a new one. (→ p. 7-6) Troubleshooting Condensation has built up space in the machine's memory, then start again. (→ p. 4-12) ❚ If the documents have black streaks or appear...
... Adjust the copy exposure correctly in the PRINT EXPOSURE of the COMMON SETTINGS of the platen glass. (→ p. 7-2) • For additional troubleshooting → Print Quality Problems. NOTE Print Quality Problems ❚ The print quality is not clear, has missing dots or white streaks. The .... (→ p. 7-1) There may be a scratch on the cartridge. 8 • Replace the cartridge with a new one. (→ p. 7-6) Troubleshooting Condensation has built up space in the machine's memory, then start again. (→ p. 4-12) ❚ If the documents have black streaks or appear...