BRAdmin Professional 4 Users Guide
Page 26
... need to incorrect permissions, change the BRAdmin Service settings as follows: 1. In the Services list, right-click Brother BRAdmin Service, and then select Properties. 4. Double-click Services. 3. 8 Troubleshooting and Support If you cannot discover one or more information, see 8.1 If You Cannot Discover the Device. For USB-connected devices Make sure that: • The target device is using a correct driver. • The target device is connected to the USB direct...
... need to incorrect permissions, change the BRAdmin Service settings as follows: 1. In the Services list, right-click Brother BRAdmin Service, and then select Properties. 4. Double-click Services. 3. 8 Troubleshooting and Support If you cannot discover one or more information, see 8.1 If You Cannot Discover the Device. For USB-connected devices Make sure that: • The target device is using a correct driver. • The target device is connected to the USB direct...
Mass Deployment Tool Users Guide
Page 26
...file is busy File not found File write error Firmware Update required Internal error Invalid deploy setting file Invalid file error License error New version schema required Not supported Already set Password incorrect Permission error Serial number mismatch Server communication error Session timeout SNMP communication error SNMP v3 security error Unauthorized access error Solution The admin password for more settings in the settings file have any problems using the Mass Deployment Tool, check the table below. Make sure you use a PJL conversion table compatible with the setting file...
...file is busy File not found File write error Firmware Update required Internal error Invalid deploy setting file Invalid file error License error New version schema required Not supported Already set Password incorrect Permission error Serial number mismatch Server communication error Session timeout SNMP communication error SNMP v3 security error Unauthorized access error Solution The admin password for more settings in the settings file have any problems using the Mass Deployment Tool, check the table below. Make sure you use a PJL conversion table compatible with the setting file...
Reference Guide
Page 3
... of the Reference Guide. See troubleshooting tips. All rights reserved. 1 Product Safety Guide Quick Setup Guide Reference Guide Online User's Guide What's in It? Printed / In the box Learn the basic PC-Print, Direct Print, Scan, Printed or on a network. User's Guides and Where to your machine, and installing the Full Driver & Software Package for the operating system and connection type you set up your machine's performance up your model's Downloads page on the Brother Solutions Center at support.brother.com to download drivers. Where Is...
... of the Reference Guide. See troubleshooting tips. All rights reserved. 1 Product Safety Guide Quick Setup Guide Reference Guide Online User's Guide What's in It? Printed / In the box Learn the basic PC-Print, Direct Print, Scan, Printed or on a network. User's Guides and Where to your machine, and installing the Full Driver & Software Package for the operating system and connection type you set up your machine's performance up your model's Downloads page on the Brother Solutions Center at support.brother.com to download drivers. Where Is...
Reference Guide
Page 22
... the Online User's Guide: Error and Maintenance Messages. • Double-click the icon in the task tray. • Each color of the machine's protective parts have been removed. • The ink cartridges are installed correctly. • The Scanner Cover and the Jam Clear Cover are fully closed. • Paper is inserted correctly in the paper tray. • The interface cables are shown in the following : • The machine's power cord is connected correctly and the machine's power is on...
... the Online User's Guide: Error and Maintenance Messages. • Double-click the icon in the task tray. • Each color of the machine's protective parts have been removed. • The ink cartridges are installed correctly. • The Scanner Cover and the Jam Clear Cover are fully closed. • Paper is inserted correctly in the paper tray. • The interface cables are shown in the following : • The machine's power cord is connected correctly and the machine's power is on...
Reference Guide
Page 23
... Compatibility to send or receive again. Replace ink. The machine will cancel the job and clear it locks into place. Use a new Genuine Brother Ink Cartridge. B Troubleshooting 21 You can correct most errors and perform routine maintenance yourself. Error Message Action Black and White Print Only One or more detailed information, see the Online User's Guide: Replace the Ink Cartridges. The machine may stop all print operations and you may apply.) Make sure the NFC settings of the ink cartridges and install the correct ink cartridges...
... Compatibility to send or receive again. Replace ink. The machine will cancel the job and clear it locks into place. Use a new Genuine Brother Ink Cartridge. B Troubleshooting 21 You can correct most errors and perform routine maintenance yourself. Error Message Action Black and White Print Only One or more detailed information, see the Online User's Guide: Replace the Ink Cartridges. The machine may stop all print operations and you may apply.) Make sure the NFC settings of the ink cartridges and install the correct ink cartridges...
Reference Guide
Page 26
... Online User's Guide: Print a Fax Stored in the Machine's Memory. Out of Memory If a fax-sending or copy operation is in progress: • Press or Quit and wait until the other operations that the paper size you can turn off Memory Receive. If printing from the memory. Error Message Action Out of Fax Memory Do one of the following: • Clear the data from your computer, make sure the paper size you loaded the paper in the correct orientation and set...
... Online User's Guide: Print a Fax Stored in the Machine's Memory. Out of Memory If a fax-sending or copy operation is in progress: • Press or Quit and wait until the other operations that the paper size you can turn off Memory Receive. If printing from the memory. Error Message Action Out of Fax Memory Do one of the following: • Clear the data from your computer, make sure the paper size you loaded the paper in the correct orientation and set...
Reference Guide
Page 27
..., see the Online User's Guide: Replace the Ink Cartridges. • You can still scan even if the ink is enabled. Tray #1 Settings Tray #2 Settings MP Tray Settings This message is touching or resting on initialization was completed. detected Pull the paper tray out of their lives. For more detailed information, see the Online User's Guide: Clean the Paper Pick-up rollers. To not display this confirmation message, change the setting to confirm the paper type and size is low or needs to push...
..., see the Online User's Guide: Replace the Ink Cartridges. • You can still scan even if the ink is enabled. Tray #1 Settings Tray #2 Settings MP Tray Settings This message is touching or resting on initialization was completed. detected Pull the paper tray out of their lives. For more detailed information, see the Online User's Guide: Clean the Paper Pick-up rollers. To not display this confirmation message, change the setting to confirm the paper type and size is low or needs to push...
Reference Guide
Page 28
... Specifications at the end of ripped paper, is connected to the USB direct interface. Configure the paper size setting for several minutes, and then reconnect it . If the error message continues, disconnect the machine from inside the machine. You can try to Print XX Open the scanner cover and remove any foreign objects and paper scraps from the power for the tray according to their ink cartridge positions and move them to another fax machine...
... Specifications at the end of ripped paper, is connected to the USB direct interface. Configure the paper size setting for several minutes, and then reconnect it . If the error message continues, disconnect the machine from inside the machine. You can try to Print XX Open the scanner cover and remove any foreign objects and paper scraps from the power for the tray according to their ink cartridge positions and move them to another fax machine...
Online Users Guide HTML
Page 7
... Print Problems...583 AirPrint Problems ...584 Check the Machine Information ...585 Reset Your Brother Machine ...586 Reset Functions Overview ...587 Routine Maintenance ...588 Replace the Ink Cartridges...589 Clean Your Brother Machine ...592 Clean the Scanner...593 Clean the ADF Document Sensor ...595 Clean the Print Head from Your Brother Machine 596 Clean the Print Head from Your Computer (Windows 597 Clean the Print Head from Your Computer (Mac 599 Clean the Machine's LCD...600 Clean the Outside of the Machine ...601 Clean the Machine's Printer Platen 602 Clean the Paper Feed Rollers...
... Print Problems...583 AirPrint Problems ...584 Check the Machine Information ...585 Reset Your Brother Machine ...586 Reset Functions Overview ...587 Routine Maintenance ...588 Replace the Ink Cartridges...589 Clean Your Brother Machine ...592 Clean the Scanner...593 Clean the ADF Document Sensor ...595 Clean the Print Head from Your Brother Machine 596 Clean the Print Head from Your Computer (Windows 597 Clean the Print Head from Your Computer (Mac 599 Clean the Machine's LCD...600 Clean the Outside of the Machine ...601 Clean the Machine's Printer Platen 602 Clean the Paper Feed Rollers...
Online Users Guide HTML
Page 28
... scanner cover using ) inside the machine. • When connecting the USB or Ethernet cable, follow the instructions in the installation process. • To install the Full Driver & Software Package necessary for operating your model's Downloads page on both sides of the machine. 3. Place both hands. 20 Locate the correct port (based on Your Brother Machine The USB and Ethernet ports are using both hands under the plastic tabs on the Brother Solutions Center at support.brother.com. 1. Carefully guide...
... scanner cover using ) inside the machine. • When connecting the USB or Ethernet cable, follow the instructions in the installation process. • To install the Full Driver & Software Package necessary for operating your model's Downloads page on both sides of the machine. 3. Place both hands. 20 Locate the correct port (based on Your Brother Machine The USB and Ethernet ports are using both hands under the plastic tabs on the Brother Solutions Center at support.brother.com. 1. Carefully guide...
Online Users Guide HTML
Page 141
... the 2-sided scan mode. (available only for certain models) Scan Type Select the scan type for your document. In the Send to communicate with your machine to My E-mail field, select On. 3. Confirm the email address, and then press [Next]. 5. Home > Scan > Scan Using the Scan Button on Your Brother Machine > Send Scanned Data to an Email Server Send Scanned Data to an Email Server Related Models: MFC-J6945DW Send scanned data from the machine's control panel, Web Based Management, or BRAdmin Professional. 1. To restore the factory settings: press [Factory Reset], and...
... the 2-sided scan mode. (available only for certain models) Scan Type Select the scan type for your document. In the Send to communicate with your machine to My E-mail field, select On. 3. Confirm the email address, and then press [Next]. 5. Home > Scan > Scan Using the Scan Button on Your Brother Machine > Send Scanned Data to an Email Server Send Scanned Data to an Email Server Related Models: MFC-J6945DW Send scanned data from the machine's control panel, Web Based Management, or BRAdmin Professional. 1. To restore the factory settings: press [Factory Reset], and...
Online Users Guide HTML
Page 166
... of your desktop. Home > Scan > Scan Using the Scan Button on Your Brother Machine > Web Services for Scanning on Your Network (Windows 7, Windows 8 and Windows 10) 158 Make sure the scanner selected in the Scanner list is a Brother machine that supports Web Services for scanning, and then click the Set as Default button. 5. Select the Source, Paper size, Color format, File type, Resolution (DPI), Brightness and Contrast settings. 7. Do one of the following: • Windows 7 Click (Start) > Devices and Printers. • Windows 8 Move your mouse to...
... of your desktop. Home > Scan > Scan Using the Scan Button on Your Brother Machine > Web Services for Scanning on Your Network (Windows 7, Windows 8 and Windows 10) 158 Make sure the scanner selected in the Scanner list is a Brother machine that supports Web Services for scanning, and then click the Set as Default button. 5. Select the Source, Paper size, Color format, File type, Resolution (DPI), Brightness and Contrast settings. 7. Do one of the following: • Windows 7 Click (Start) > Devices and Printers. • Windows 8 Move your mouse to...
Online Users Guide HTML
Page 537
... most common error and maintenance messages are not using Genuine Brother ink, the machine may not detect the ink volume. Take out the new ink cartridge and reinstall it locks into place. You can make copies in black & white mode for using the machine after this page. as a black & white printer. • Copying If the paper type is set to use the machine in black & white. • Faxing If the paper type is not installed correctly. Home > Troubleshooting > Error and Maintenance Messages Error and Maintenance Messages As with...
... most common error and maintenance messages are not using Genuine Brother ink, the machine may not detect the ink volume. Take out the new ink cartridge and reinstall it locks into place. You can make copies in black & white mode for using the machine after this page. as a black & white printer. • Copying If the paper type is set to use the machine in black & white. • Faxing If the paper type is not installed correctly. Home > Troubleshooting > Error and Maintenance Messages Error and Maintenance Messages As with...
Online Users Guide HTML
Page 538
... line. Data Remaining in Memory Disconnected Document Jam/too Long DR Mode in Distinctive Ring mode. Make sure there are trying to connect to Off. Make sure the telephone line cord and interface cable (if used) have entered the correct PIN. Try to configure the WiFi Direct settings again. See Related Information: Telephone Line Interference/VoIP. The ink cartridge cover is Unusable. locks into place. Print data is not locked in the Automatic Document Feeder...
... line. Data Remaining in Memory Disconnected Document Jam/too Long DR Mode in Distinctive Ring mode. Make sure there are trying to connect to Off. Make sure the telephone line cord and interface cable (if used) have entered the correct PIN. Try to configure the WiFi Direct settings again. See Related Information: Telephone Line Interference/VoIP. The ink cartridge cover is Unusable. locks into place. Print data is not locked in the Automatic Document Feeder...
Online Users Guide HTML
Page 542
..., try additional paper jam clear operations. The machine has a mechanical problem. -OR- Error Message Repetitive Paper Jams Replace Ink The maximum number of devices are already connected to the Wi-Fi Direct network when the Brother machine is the Group Owner (G/O). One or more of the ink cartridges have reached the end of ripped paper, is in the memory as a black and white fax. You can still scan even if the ink is displayed when the setting to convert...
..., try additional paper jam clear operations. The machine has a mechanical problem. -OR- Error Message Repetitive Paper Jams Replace Ink The maximum number of devices are already connected to the Wi-Fi Direct network when the Brother machine is the Group Owner (G/O). One or more of the ink cartridges have reached the end of ripped paper, is in the memory as a black and white fax. You can still scan even if the ink is displayed when the setting to convert...
Online Users Guide HTML
Page 543
...; Load Paper • Printer Jam or Paper Jam • Paper is Unplug the device from front connector & turn the machine off & then on the touchscreen and try to the USB direct interface. Related Information • Troubleshooting • Transfer Your Faxes or Fax Journal Report • Error Messages When Using the Brother Web Connect Feature Related Topics: • Touchscreen LCD Overview • Print the Network Configuration Report • Replace the Ink Cartridges • Change the Check Paper Size Setting • Telephone Line Interference/VoIP • Load Documents in...
...; Load Paper • Printer Jam or Paper Jam • Paper is Unplug the device from front connector & turn the machine off & then on the touchscreen and try to the USB direct interface. Related Information • Troubleshooting • Transfer Your Faxes or Fax Journal Report • Error Messages When Using the Brother Web Connect Feature Related Topics: • Touchscreen LCD Overview • Print the Network Configuration Report • Replace the Ink Cartridges • Change the Check Paper Size Setting • Telephone Line Interference/VoIP • Load Documents in...
Online Users Guide HTML
Page 623
...ink level remaining in each cartridge. 1. d. Press [Settings] > [Maintenance] > [Ink Volume]. Press to the [Maintenance] menu screen. The ink cartridge needs to support.brother.com/yield. 615 Press [Ink Cartridge Model], and follow the instructions on the machine's LCD, you can be replaced. a b c d a. Related Information • Check Your Brother Machine Related Topics: • Touchscreen LCD Overview • Settings Screen Overview • Print a Document (Windows) 1 Page Gauge is low. The touchscreen displays the ink volume and the page gauge 1. There is a problem...
...ink level remaining in each cartridge. 1. d. Press [Settings] > [Maintenance] > [Ink Volume]. Press to the [Maintenance] menu screen. The ink cartridge needs to support.brother.com/yield. 615 Press [Ink Cartridge Model], and follow the instructions on the machine's LCD, you can be replaced. a b c d a. Related Information • Check Your Brother Machine Related Topics: • Touchscreen LCD Overview • Settings Screen Overview • Print a Document (Windows) 1 Page Gauge is low. The touchscreen displays the ink volume and the page gauge 1. There is a problem...
Online Users Guide HTML
Page 664
...>> [Fax] >> [Printer] >> [Network] >> [Print Reports] >> [Machine Info.] >> [Initial Setup] [Settings] [Settings] Level 1 Level 2 Date (Date & Time) Time Clock Type (USA and Canada only) Auto Daylight (USA and Canada only) Time Zone Maintenance Improve Print Quality Print Head Cleaning Remove Paper Scraps Ink Volume Ink Cartridge Model Print Setting Options Wi-Fi TCP/IP Setup Wizard WLAN Assistant WPS WPS w/ PIN Code WLAN Status Level 3 - Uneven Lines Slow Drying Use this setting when printing with a PIN. - Configure your time zone. - Home > Machine Settings > Change Machine...
...>> [Fax] >> [Printer] >> [Network] >> [Print Reports] >> [Machine Info.] >> [Initial Setup] [Settings] [Settings] Level 1 Level 2 Date (Date & Time) Time Clock Type (USA and Canada only) Auto Daylight (USA and Canada only) Time Zone Maintenance Improve Print Quality Print Head Cleaning Remove Paper Scraps Ink Volume Ink Cartridge Model Print Setting Options Wi-Fi TCP/IP Setup Wizard WLAN Assistant WPS WPS w/ PIN Code WLAN Status Level 3 - Uneven Lines Slow Drying Use this setting when printing with a PIN. - Configure your time zone. - Home > Machine Settings > Change Machine...
Online Users Guide HTML
Page 681
... ink volume. Clean the print head according to Media Scan documents into a USB flash drive. Wi-Fi Setup Level 1 Descriptions Setup Wizard Configure your ink cartridge numbers. WLAN Assistant Configure your wireless network settings using the Brother installation disc. Scan to the LCD instructions. Delete Delete the shortcut. Check and correct the print quality, alignment and paper feeding according to an Internet service. Use this setting when printing with a type of paper in the USB slot Level 1 Descriptions PDF Print Print a PDF file directly from an IC card...
... ink volume. Clean the print head according to Media Scan documents into a USB flash drive. Wi-Fi Setup Level 1 Descriptions Setup Wizard Configure your ink cartridge numbers. WLAN Assistant Configure your wireless network settings using the Brother installation disc. Scan to the LCD instructions. Delete Delete the shortcut. Check and correct the print quality, alignment and paper feeding according to an Internet service. Use this setting when printing with a type of paper in the USB slot Level 1 Descriptions PDF Print Print a PDF file directly from an IC card...
Quick Setup Guide
Page 2
... add features and apply bug fixes. Brother regularly updates firmware to download software and manuals, visit support.brother.com. Finished For Network Users: Important Notice for FAQs and Troubleshooting. 13 Alternative wireless setup Find your SSID (Network Name) and Network Key (Password) on the back of the machine and marked "Pwd". SSID: XXXXXXX Network key: XXXX If you can print from unauthorized access. Select the SSID (Network Name) for updated driver and software information. Download and install our free...
... add features and apply bug fixes. Brother regularly updates firmware to download software and manuals, visit support.brother.com. Finished For Network Users: Important Notice for FAQs and Troubleshooting. 13 Alternative wireless setup Find your SSID (Network Name) and Network Key (Password) on the back of the machine and marked "Pwd". SSID: XXXXXXX Network key: XXXX If you can print from unauthorized access. Select the SSID (Network Name) for updated driver and software information. Download and install our free...