Reference Guide
Page 2
... Brother ControlCenter operations, useful information is included about using . Product Safety Guide Quick Setup Guide Reference Guide Online User's Guide What's in It? Printed / In the box Learn the basic PC-Print, Scan, Copy and Fax operations and basic machine maintenance. Printed or on the Brother Solutions Center at support.brother.com to -date, check there for the operating system and connection type you set up -to download drivers. For the Latest Driver Updates Go to your machine. To keep your machine's performance up your model's Downloads page on Brother Installation...
... Brother ControlCenter operations, useful information is included about using . Product Safety Guide Quick Setup Guide Reference Guide Online User's Guide What's in It? Printed / In the box Learn the basic PC-Print, Scan, Copy and Fax operations and basic machine maintenance. Printed or on the Brother Solutions Center at support.brother.com to -date, check there for the operating system and connection type you set up -to download drivers. For the Latest Driver Updates Go to your machine. To keep your machine's performance up your model's Downloads page on Brother Installation...
Reference Guide
Page 17
... a problem with your machine, you cannot resolve the error, see the Online User's Guide: Error and Maintenance Messages. • Double-click the icon in the paper tray. • The interface cables are securely connected to the machine and the computer, or the wireless connection is set up on both the machine and your Brother machine. If you can correct most problems yourself. Follow the messages on and its link button is blinking. B Troubleshooting Use this section to access Brother's troubleshooting...
... a problem with your machine, you cannot resolve the error, see the Online User's Guide: Error and Maintenance Messages. • Double-click the icon in the paper tray. • The interface cables are securely connected to the machine and the computer, or the wireless connection is set up on both the machine and your Brother machine. If you can correct most problems yourself. Follow the messages on and its link button is blinking. B Troubleshooting Use this section to access Brother's troubleshooting...
Reference Guide
Page 18
... a new ink cartridge in the printer driver. Replace the ink cartridges. Error Message Action Absorber NearFull The ink absorber box must be able to use the machine until it from the memory. See Related Information: Supply Specifications at support.brother.com. Error and Maintenance Messages The most errors and perform routine maintenance yourself. Use a new Genuine Brother Ink Cartridge. For more detailed information, see the Online User's Guide. The machine will not be replaced soon. Slowly turn the ink cartridge so that the ink supply port is...
... a new ink cartridge in the printer driver. Replace the ink cartridges. Error Message Action Absorber NearFull The ink absorber box must be able to use the machine until it from the memory. See Related Information: Supply Specifications at support.brother.com. Error and Maintenance Messages The most errors and perform routine maintenance yourself. Use a new Genuine Brother Ink Cartridge. For more detailed information, see the Online User's Guide. The machine will not be replaced soon. Slowly turn the ink cartridge so that the ink supply port is...
Reference Guide
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.... Make sure the paper guides are set to another mode. Jam B Front Remove the jammed paper. You cannot change the Receive Mode from the ADF was not inserted or fed correctly, or the document scanned from Manual to the correct paper size. Ink Low One or more detailed information, see the Online User's Guide: Document Jams. DR Mode in Use The machine is low or needs to Off. Repeat Jam B Front For more detailed information, see the Online User's Guide: Printer Jam or Paper Jam. Error Message Action...
.... Make sure the paper guides are set to another mode. Jam B Front Remove the jammed paper. You cannot change the Receive Mode from the ADF was not inserted or fed correctly, or the document scanned from Manual to the correct paper size. Ink Low One or more detailed information, see the Online User's Guide: Document Jams. DR Mode in Use The machine is low or needs to Off. Repeat Jam B Front For more detailed information, see the Online User's Guide: Printer Jam or Paper Jam. Error Message Action...
Reference Guide
Page 20
... faxes stored in the machine. B Troubleshooting 19 Low Temperature After warming the room, allow the machine to copy the pages scanned so far. • Print the faxes stored in the Machine's Memory. For more detailed information, see the Online User's Guide: Print a Fax Stored in the Machine's Memory. No Paper Fed Again Clean the paper pick-up the Speed Dial number. No Caller ID There is no incoming call your telephone company. The Jam Clear Cover...
... faxes stored in the machine. B Troubleshooting 19 Low Temperature After warming the room, allow the machine to copy the pages scanned so far. • Print the faxes stored in the Machine's Memory. For more detailed information, see the Online User's Guide: Print a Fax Stored in the Machine's Memory. No Paper Fed Again Clean the paper pick-up the Speed Dial number. No Caller ID There is no incoming call your telephone company. The Jam Clear Cover...
Reference Guide
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...Guide: Print Settings (Windows®) or Print Options (Mac). For more detailed information, see the Online User's Guide: Transfer Your Faxes or Fax Journal Report. 20 For more detailed information, see the Online User's Guide: Load Paper. 3. Pull the paper tray out of the ink cartridges have checked the paper size and the paper position, follow the LCD instructions. Tray Settings This message is displayed when the setting to another fax machine or your paper size. Then, disconnect the machine from being inserted correctly. Unable to be replaced...
...Guide: Print Settings (Windows®) or Print Options (Mac). For more detailed information, see the Online User's Guide: Transfer Your Faxes or Fax Journal Report. 20 For more detailed information, see the Online User's Guide: Load Paper. 3. Pull the paper tray out of the ink cartridges have checked the paper size and the paper position, follow the LCD instructions. Tray Settings This message is displayed when the setting to another fax machine or your paper size. Then, disconnect the machine from being inserted correctly. Unable to be replaced...
Online Users Guide HTML
Page 109
... your document size. Remove Background Color Change the amount of the following: • To change the settings. The machine starts scanning. Document Size Select your document size. Press Black Start or Color Start. [Scan Type] depends on the settings you want to complete the scanning job. 102 Load your document. 2. If the LCD prompts you want to complete the scanning job. Option Description Scan Type Select the scan type for your document. Contrast Select the contrast level. Press [Start]. To use...
... your document size. Remove Background Color Change the amount of the following: • To change the settings. The machine starts scanning. Document Size Select your document size. Press Black Start or Color Start. [Scan Type] depends on the settings you want to complete the scanning job. 102 Load your document. 2. If the LCD prompts you want to complete the scanning job. Option Description Scan Type Select the scan type for your document. Contrast Select the contrast level. Press [Start]. To use...
Online Users Guide HTML
Page 112
...] settings, a computer with ControlCenter4 (Windows) or Brother iPrint&Scan (Mac) installed must be asked if you want to the machine. 5. If using the machine's scanner glass, follow the LCD instructions to File]. 3. File Type Select the file format for your document size. Press [Start]. 105 Remove Background Change the amount of background color that is removed. • To save the settings as a shortcut, press [Save as Shortcut]. Brightness Select the brightness level. Press [Scan...
...] settings, a computer with ControlCenter4 (Windows) or Brother iPrint&Scan (Mac) installed must be asked if you want to the machine. 5. If using the machine's scanner glass, follow the LCD instructions to File]. 3. File Type Select the file format for your document size. Press [Start]. 105 Remove Background Change the amount of background color that is removed. • To save the settings as a shortcut, press [Save as Shortcut]. Brightness Select the brightness level. Press [Scan...
Online Users Guide HTML
Page 120
... (Windows) or Brother iPrint&Scan (Mac) software installed must be asked if you to enter a PIN, use the [Options] or [Set at Device]. • Press [Start] to make this a One Touch Shortcut. Follow the LCD instructions. 113 File Type Select the file format for your document. Press [Scan] > [to PC] > [to complete the scanning job. The machine starts scanning. Document Size Select your document. 2. Remove Background Color Change the amount of background color that is removed. 10. Remove...
... (Windows) or Brother iPrint&Scan (Mac) software installed must be asked if you to enter a PIN, use the [Options] or [Set at Device]. • Press [Start] to make this a One Touch Shortcut. Follow the LCD instructions. 113 File Type Select the file format for your document. Press [Scan] > [to PC] > [to complete the scanning job. The machine starts scanning. Document Size Select your document. 2. Remove Background Color Change the amount of background color that is removed. 10. Remove...
Online Users Guide HTML
Page 128
...and printers. 2. The Edit Default Profile dialog box appears. 6. These settings will be applied when you scan using the Web Services protocol. When the menu bar appears, click Settings, and then click Control Panel. Make sure the scanner selected in the Scanner list is a Brother machine that supports Web Services for Scanning on Your Network (Windows 7, Windows 8 and Windows 10) > Configure Scan Settings for Web Services Configure Scan Settings for Web Services 1. Click the Save Profile button. Related Information • Web Services for scanning, and then click the Set as...
...and printers. 2. The Edit Default Profile dialog box appears. 6. These settings will be applied when you scan using the Web Services protocol. When the menu bar appears, click Settings, and then click Control Panel. Make sure the scanner selected in the Scanner list is a Brother machine that supports Web Services for Scanning on Your Network (Windows 7, Windows 8 and Windows 10) > Configure Scan Settings for Web Services Configure Scan Settings for Web Services 1. Click the Save Profile button. Related Information • Web Services for scanning, and then click the Set as...
Online Users Guide HTML
Page 191
...; To make 2-sided copies of a 2-sided document manually, press [2-sided⇒2-sided]. Review your settings on the scanner glass, and then press [Continue] to scan the page. • After scanning all the pages, press [Finish]. If you placed the document in to make 2-sided copies of a 2-sided document manually. 7. If you experience smudged printouts or paper jams, press [Settings] > [Maintenance] > [Print Setting Options] > [Reduce Smudging], and then change settings. Related Information • Copy • Change the Print Setting Options When Having Printing Problems 184...
...; To make 2-sided copies of a 2-sided document manually, press [2-sided⇒2-sided]. Review your settings on the scanner glass, and then press [Continue] to scan the page. • After scanning all the pages, press [Finish]. If you placed the document in to make 2-sided copies of a 2-sided document manually. 7. If you experience smudged printouts or paper jams, press [Settings] > [Maintenance] > [Print Setting Options] > [Reduce Smudging], and then change settings. Related Information • Copy • Change the Print Setting Options When Having Printing Problems 184...
Online Users Guide HTML
Page 344
... WPS button on your wireless access point/router. Press OK. c. If your machine. Press [Settings] > [All Settings] > [Network] > [WLAN] > [WPS]. 2. When the touchscreen instructs you to select the following: a. Then press [OK] on your wireless device is connected successfully, the machine's LCD displays [Connected]. To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer, or go to your model's Downloads page on the Brother...
... WPS button on your wireless access point/router. Press OK. c. If your machine. Press [Settings] > [All Settings] > [Network] > [WLAN] > [WPS]. 2. When the touchscreen instructs you to select the following: a. Then press [OK] on your wireless device is connected successfully, the machine's LCD displays [Connected]. To install the Full Driver & Software Package necessary for operating your machine, insert the Brother installation disc into your computer, or go to your model's Downloads page on the Brother...
Online Users Guide HTML
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... settings page will differ depending on the Brother Solutions Center at support.brother.com. 8. The wireless setup wizard starts. The LCD displays an eight-digit PIN and the machine starts searching for a wireless LAN access point/router. 4. Do one of the device you are using as a Registrar, you can install the printer driver after the wireless configuration by following steps: 7. To install the Full Driver & Software Package necessary for operating your machine...
... settings page will differ depending on the Brother Solutions Center at support.brother.com. 8. The wireless setup wizard starts. The LCD displays an eight-digit PIN and the machine starts searching for a wireless LAN access point/router. 4. Do one of the device you are using as a Registrar, you can install the printer driver after the wireless configuration by following steps: 7. To install the Full Driver & Software Package necessary for operating your machine...
Online Users Guide HTML
Page 445
... model's FAQs & Troubleshooting page on the LCD, machine until it . MFC-J491DW/MFC-J497DW Error Message Absorber NearFull B&W Print Only Replace Ink Cannot Detect Cause Action The ink absorber box is not installed correctly. If you need more of the • If you select the Slow Drying Paper printer driver, you replace the ink each operation works in the Basic tab, and Grayscale is the ink cartridge. driver. • Copying If the paper type is set to Plain Paper, the machine...
... model's FAQs & Troubleshooting page on the LCD, machine until it . MFC-J491DW/MFC-J497DW Error Message Absorber NearFull B&W Print Only Replace Ink Cannot Detect Cause Action The ink absorber box is not installed correctly. If you need more of the • If you select the Slow Drying Paper printer driver, you replace the ink each operation works in the Basic tab, and Grayscale is the ink cartridge. driver. • Copying If the paper type is set to Plain Paper, the machine...
Online Users Guide HTML
Page 450
... Machine (Jam A Inside/Front). The maximum number of their lives. Tray Settings This message is enabled. See Related Information: Change the Check Paper Size Setting. See Related Information: Print the Network Configuration Report. A foreign object, such as a black and white fax. After you cannot print received faxes, transfer them to another fax machine or to your Brother machine and another fax machine or to your computer, make sure the paper size you cannot find or remove the jammed paper, see Related Information: Printer Jam or Paper Jam...
... Machine (Jam A Inside/Front). The maximum number of their lives. Tray Settings This message is enabled. See Related Information: Change the Check Paper Size Setting. See Related Information: Print the Network Configuration Report. A foreign object, such as a black and white fax. After you cannot print received faxes, transfer them to another fax machine or to your Brother machine and another fax machine or to your computer, make sure the paper size you cannot find or remove the jammed paper, see Related Information: Printer Jam or Paper Jam...
Online Users Guide HTML
Page 452
...). Send the fax again or connect the machine to configure the WiFi Direct settings again. Other devices are using Genuine Brother ink, the machine may not detect the ink volume. The ink cartridge cover is not locked in the Firmly close it closed position. Remove the jammed document, and then press . After cooling the room, allow the machine to your Brother machine. • Move your telephone line. Error Message Cannot Detect Ink Volume Comm.Error Connection Error Connection Failed Cover is...
...). Send the fax again or connect the machine to configure the WiFi Direct settings again. Other devices are using Genuine Brother ink, the machine may not detect the ink volume. The ink cartridge cover is not locked in the Firmly close it closed position. Remove the jammed document, and then press . After cooling the room, allow the machine to your Brother machine. • Move your telephone line. Error Message Cannot Detect Ink Volume Comm.Error Connection Error Connection Failed Cover is...
Online Users Guide HTML
Page 456
... you selected size of paper in the tray. If the sending machine has the ability to configure the Wi-Fi Direct settings again. Error Message Cause Action Paper Size Mismatch Paper Tray not detected Repetitive No Paper Fed Replace Ink The maximum number of the paper in the tray. See Related Information: Turn Off Memory Receive. • Print the faxes stored in the memory as a black and white fax. Check that are already connected using . 2. See Related Information: Load Paper. 3. size of devices...
... you selected size of paper in the tray. If the sending machine has the ability to configure the Wi-Fi Direct settings again. Error Message Cause Action Paper Size Mismatch Paper Tray not detected Repetitive No Paper Fed Replace Ink The maximum number of the paper in the tray. See Related Information: Turn Off Memory Receive. • Print the faxes stored in the memory as a black and white fax. Check that are already connected using . 2. See Related Information: Load Paper. 3. size of devices...
Online Users Guide HTML
Page 583
...network settings using the Brother installation disc. View the current wireless network status. Set the type of paper in the paper tray. Configure your machine's menu selections and options. [Settings] [Settings] Level 1 Level 2 Date (Date & Time) Time Clock Type (USA and Canada only) Auto Daylight (USA and Canada only) Maintenance Improve Print Quality Print Head Cleaning Ink Volume Ink Cartridge Model Print Setting Options Wi-Fi TCP/IP Setup Wizard WLAN Assistant WPS WPS w/ PIN Code WLAN Status MAC Address Quiet Mode Tray Setting Paper Type (MFC-J895DW) Paper Size (MFC...
...network settings using the Brother installation disc. View the current wireless network status. Set the type of paper in the paper tray. Configure your machine's menu selections and options. [Settings] [Settings] Level 1 Level 2 Date (Date & Time) Time Clock Type (USA and Canada only) Auto Daylight (USA and Canada only) Maintenance Improve Print Quality Print Head Cleaning Ink Volume Ink Cartridge Model Print Setting Options Wi-Fi TCP/IP Setup Wizard WLAN Assistant WPS WPS w/ PIN Code WLAN Status MAC Address Quiet Mode Tray Setting Paper Type (MFC-J895DW) Paper Size (MFC...
Online Users Guide HTML
Page 595
...shortcut button.) Level 3 to an Internet service. Change the shortcut name. Delete the shortcut. Reduce smudging on which the ink dries very slowly. (Wi-Fi Setup) Level 1 Descriptions Setup Wizard Configure your wireless network settings using a computer. When you have put a USB Flash drive in the USB slot Level 1 Descriptions Photo Select photo menu. Connect the Brother machine to Media - - Check and correct the print quality, alignment and paper feeding according to an Internet service. WPS Configure your wireless network settings manually. Change the...
...shortcut button.) Level 3 to an Internet service. Change the shortcut name. Delete the shortcut. Reduce smudging on which the ink dries very slowly. (Wi-Fi Setup) Level 1 Descriptions Setup Wizard Configure your wireless network settings using a computer. When you have put a USB Flash drive in the USB slot Level 1 Descriptions Photo Select photo menu. Connect the Brother machine to Media - - Check and correct the print quality, alignment and paper feeding according to an Internet service. WPS Configure your wireless network settings manually. Change the...
Quick Setup Guide
Page 2
...; to add features and apply bug fixes. For additional wireless network support, go to download software and manuals, visit support.brother.com. For USB Connection: Locate the correct port inside the machine as shown. If you can print from and scan to your machine from unauthorized access. If setup is successful, the LCD displays [Connected]. If still not successful, visit support.brother.com for your wireless access point/router, and repeat 13 . For product specifications, see the Online User's Guide.
...; to add features and apply bug fixes. For additional wireless network support, go to download software and manuals, visit support.brother.com. For USB Connection: Locate the correct port inside the machine as shown. If you can print from and scan to your machine from unauthorized access. If setup is successful, the LCD displays [Connected]. If still not successful, visit support.brother.com for your wireless access point/router, and repeat 13 . For product specifications, see the Online User's Guide.