Software Users Manual - English
Page 10
...Monitor icon appears on the tasktray. A green icon indicates the normal stand-by choosing Status Monitor located in Start/All Programs/Brother/MFC-XXXX on your PC-in the tasktray or by condition. A yellow icon indicates a warning. A red icon indicates...Brother Status Monitor icon and choose Help. You can display the Brother Status Monitor on your PC. Monitoring the machine's status 1 Once you can check the device status at anytime by double-clicking the icon in the tasktray or on the desktop. 4 Click the Troubleshooting button to access the troubleshooting...
...Monitor icon appears on the tasktray. A green icon indicates the normal stand-by choosing Status Monitor located in Start/All Programs/Brother/MFC-XXXX on your PC-in the tasktray or by condition. A yellow icon indicates a warning. A red icon indicates...Brother Status Monitor icon and choose Help. You can display the Brother Status Monitor on your PC. Monitoring the machine's status 1 Once you can check the device status at anytime by double-clicking the icon in the tasktray or on the desktop. 4 Click the Troubleshooting button to access the troubleshooting...
Software Users Manual - English
Page 108
...will continue to receive and store your PC. For more information, see Firewall settings (For Network users) on PC startup.) Note • See Troubleshooting in its memory. To enable the PC-FAX Receive Software, do the following: Before you use the PC-FAX Receive function, you...Suite from the menu on the machine. Run the Brother PC-FAX Receive software on your PC. Brother PC-FAX Software (MFC models only) PC-FAX receiving (Not available for MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) 5 The Brother PC-FAX Receive Software lets you view and store faxes on ...
...will continue to receive and store your PC. For more information, see Firewall settings (For Network users) on PC startup.) Note • See Troubleshooting in its memory. To enable the PC-FAX Receive Software, do the following: Before you use the PC-FAX Receive function, you...Suite from the menu on the machine. Run the Brother PC-FAX Receive software on your PC. Brother PC-FAX Software (MFC models only) PC-FAX receiving (Not available for MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) 5 The Brother PC-FAX Receive Software lets you view and store faxes on ...
Advanced Users Manual - English
Page 2
... Instructions before you are using the Brother ControlCenter utility. Follow the instructions for setting up your machine and installing the drivers and software for Printing, Scanning, Network Scanning (MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W only), PhotoCapture Center®, PC-Fax Send, and using . In addition, find it? See troubleshooting tips. This Guide provides more...
... Instructions before you are using the Brother ControlCenter utility. Follow the instructions for setting up your machine and installing the drivers and software for Printing, Scanning, Network Scanning (MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W only), PhotoCapture Center®, PC-Fax Send, and using . In addition, find it? See troubleshooting tips. This Guide provides more...
Advanced Users Manual - English
Page 58
S Scanning See Software User's Guide. Shipping the machine 43 Sleep Mode 3 Speed Dial storing 20 T TAD (telephone answering device), external 17 with two-line jack 17 Telephone line roll over lines 16 two-line telephone system 16 Troubleshooting checking ink volume 43 Two-line telephone system 16 TX Lock turning on/off 7 V Volume, setting beeper 2 ring 1 speaker 2 W Windows® See Software User's Guide. Wireless Network See Quick Setup Guide and Network User's Guide. 52
S Scanning See Software User's Guide. Shipping the machine 43 Sleep Mode 3 Speed Dial storing 20 T TAD (telephone answering device), external 17 with two-line jack 17 Telephone line roll over lines 16 two-line telephone system 16 Troubleshooting checking ink volume 43 Two-line telephone system 16 TX Lock turning on/off 7 V Volume, setting beeper 2 ring 1 speaker 2 W Windows® See Software User's Guide. Wireless Network See Quick Setup Guide and Network User's Guide. 52
Basic Users Manual - English
Page 3
... documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most efficient way to register your new product, register on-line at http://www.brother.com/registration/ FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource...claim by you bought the machine. Service Center Locations (Canada only) For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437). Your registration with Brother International Corporation, you of enhancements to date, check here for your convenience and most from within that ...
... documents and utilities, read FAQs and troubleshooting tips, and learn how to get the most efficient way to register your new product, register on-line at http://www.brother.com/registration/ FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource...claim by you bought the machine. Service Center Locations (Canada only) For the location of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437). Your registration with Brother International Corporation, you of enhancements to date, check here for your convenience and most from within that ...
Basic Users Manual - English
Page 8
... Advanced User's Guide Software User's Guide Network User's Guide (MFC-J265W and MFC-J410W only) What's in it ? Please read the Safety Instructions before you are using the Brother ControlCenter utility. Which manual? Follow the instructions for setting up your...MFC-J265W and MFC-J410W only), PhotoCapture Center®, PC-Fax Send, and using . Where is it ? Printed / In the box Learn more advanced information for configuring the Wireless network connections. Perform routine maintenance. In addition, find it? PDF file / Documentation CD-ROM vi See troubleshooting...
... Advanced User's Guide Software User's Guide Network User's Guide (MFC-J265W and MFC-J410W only) What's in it ? Please read the Safety Instructions before you are using the Brother ControlCenter utility. Which manual? Follow the instructions for setting up your...MFC-J265W and MFC-J410W only), PhotoCapture Center®, PC-Fax Send, and using . Where is it ? Printed / In the box Learn more advanced information for configuring the Wireless network connections. Perform routine maintenance. In addition, find it? PDF file / Documentation CD-ROM vi See troubleshooting...
Basic Users Manual - English
Page 11
... Error and Maintenance messages 54 Error animation 59 Transferring your faxes or Fax Journal report 59 Document jam (MFC-J410W only 60 Printer jam or paper jam 61 Troubleshooting 63 If you are having difficulty with your machine 63 Dial Tone ...73 Telephone line interference / VoIP 73 Machine Information 74 Checking the serial...
... Error and Maintenance messages 54 Error animation 59 Transferring your faxes or Fax Journal report 59 Document jam (MFC-J410W only 60 Printer jam or paper jam 61 Troubleshooting 63 If you are having difficulty with your machine 63 Dial Tone ...73 Telephone line interference / VoIP 73 Machine Information 74 Checking the serial...
Basic Users Manual - English
Page 68
... correct most common error and maintenance messages are shown below. Visit us at http://solutions.brother.com/ Error Message B&W Print Only Replace Ink Cause One or more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. You can use the machine in black & white. Faxing If the paper type...
... correct most common error and maintenance messages are shown below. Visit us at http://solutions.brother.com/ Error Message B&W Print Only Replace Ink Cause One or more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. You can use the machine in black & white. Faxing If the paper type...
Basic Users Manual - English
Page 69
...sending machine has the ability to another telephone line. If you are not using Genuine Brother Innobella™ ink the machine may not detect the ink cartridge. The ink cartridge ... head is available, black and white faxes will be stored in the machine's memory. Troubleshooting Error Message Cause Action Cannot Detect You installed a new ink cartridge too quickly and the...document scanned from the ADF was too long. (See Using the ADF (MFC-J410W only) on page 20.) (See Document jam (MFC-J410W only) on page 51.) Comm.Error Poor telephone line quality caused a ...
...sending machine has the ability to another telephone line. If you are not using Genuine Brother Innobella™ ink the machine may not detect the ink cartridge. The ink cartridge ... head is available, black and white faxes will be stored in the machine's memory. Troubleshooting Error Message Cause Action Cannot Detect You installed a new ink cartridge too quickly and the...document scanned from the ADF was too long. (See Using the ADF (MFC-J410W only) on page 20.) (See Document jam (MFC-J410W only) on page 51.) Comm.Error Poor telephone line quality caused a ...
Basic Users Manual - English
Page 71
... or Color Start. (See Loading paper and B other print media on page 51.) The machine is working. There is closed properly. answer or is Full. Troubleshooting Error Message Ink low Low Temperature Media Error Media is busy. Allow the machine to send, your machine as black & white. The memory card is...
... or Color Start. (See Loading paper and B other print media on page 51.) The machine is working. There is closed properly. answer or is Full. Troubleshooting Error Message Ink low Low Temperature Media Error Media is busy. Allow the machine to send, your machine as black & white. The memory card is...
Basic Users Manual - English
Page 73
... report B If the LCD shows: Unable to Clean XX Unable to choose Data Transfer. f Enter the fax number to interrupt the error temporarily. Troubleshooting f Do one of the following: If the LCD shows No Data, there are any faxes you need to transfer. (See Transferring the Fax Journal...
... report B If the LCD shows: Unable to Clean XX Unable to choose Data Transfer. f Enter the fax number to interrupt the error temporarily. Troubleshooting f Do one of the following: If the LCD shows No Data, there are any faxes you need to transfer. (See Transferring the Fax Journal...
Basic Users Manual - English
Page 75
Pull the jammed paper out of the machine. Troubleshooting c Close the Jam Clear Cover. Pull the paper tray completely out of the machine. d If the paper support flap is closed properly. e Pull out the ...
Pull the jammed paper out of the machine. Troubleshooting c Close the Jam Clear Cover. Pull the paper tray completely out of the machine. d If the paper support flap is closed properly. e Pull out the ...
Basic Users Manual - English
Page 77
... disappear after the machine re-starts printing. Check that country. Click Start and then Printers and Faxes. Right-click and choose Brother MFC-XXXXX (where XXXXX is your computer. (See the Quick Setup Guide.) Check that the machine is plugged in and that the... If you are having difficulty with your machine, check the chart below and follow the troubleshooting tips. Troubleshooting Troubleshooting B IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Calls must call the country where you may see a print error message on page...
... disappear after the machine re-starts printing. Check that country. Click Start and then Printers and Faxes. Right-click and choose Brother MFC-XXXXX (where XXXXX is your computer. (See the Quick Setup Guide.) Check that the machine is plugged in and that the... If you are having difficulty with your machine, check the chart below and follow the troubleshooting tips. Troubleshooting Troubleshooting B IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Calls must call the country where you may see a print error message on page...
Basic Users Manual - English
Page 79
... the machine's or at any one extra sheet of the page. An extra sheet has been included in the printer driver are using Genuine Brother Innobella™ Ink. B (See Loading paper and other print media on page 9.) Check that the paper size setting in the application and... in the paper package for Macintosh in the Software User's Guide.) True2Life® is slower than two types of the printer driver. Troubleshooting Printing (continued) Difficulty Suggestions Stains appear on the reverse side Make sure the printer platen is not dirty with the True2Life® feature....
... the machine's or at any one extra sheet of the page. An extra sheet has been included in the printer driver are using Genuine Brother Innobella™ Ink. B (See Loading paper and other print media on page 9.) Check that the paper size setting in the application and... in the paper package for Macintosh in the Software User's Guide.) True2Life® is slower than two types of the printer driver. Troubleshooting Printing (continued) Difficulty Suggestions Stains appear on the reverse side Make sure the printer platen is not dirty with the True2Life® feature....
Basic Users Manual - English
Page 81
...or answering machine setting back to automatically answer all line cord connections. This is operating properly. Troubleshooting Suggestions Make sure your original setting. If your Brother machine to alert you hear static or interference on page 25.) If you have a dedicated fax... service, please see Voice Mail on page 31. Receiving Faxes Difficulty Cannot receive a fax. In External TAD mode, your Brother machine will automatically receive incoming faxes and voice callers will automatically receive faxes and produce a pseudo/double-ring to automatically answer ...
...or answering machine setting back to automatically answer all line cord connections. This is operating properly. Troubleshooting Suggestions Make sure your original setting. If your Brother machine to alert you hear static or interference on page 25.) If you have a dedicated fax... service, please see Voice Mail on page 31. Receiving Faxes Difficulty Cannot receive a fax. In External TAD mode, your Brother machine will automatically receive incoming faxes and voice callers will automatically receive faxes and produce a pseudo/double-ring to automatically answer ...
Basic Users Manual - English
Page 83
...system industry and is not good, clean the scanner. (See Cleaning the scanner in appendix A in copies. (MFC-J410W only) Vertical black lines or streaks on copies are blank. Troubleshooting Sending Faxes (continued) Difficulty Poor fax send quality. If the copy quality is common to all devices that ... caused by turning Easy Receive to the EXT. When your resolution to Page does not work properly. jack), press Start to the machine. Brother's ECM (Error Correction Mode) feature should help overcome this problem by dirt or correction fluid on the line as a CNG Tone. Make...
...system industry and is not good, clean the scanner. (See Cleaning the scanner in appendix A in copies. (MFC-J410W only) Vertical black lines or streaks on copies are blank. Troubleshooting Sending Faxes (continued) Difficulty Poor fax send quality. If the copy quality is common to all devices that ... caused by turning Easy Receive to the EXT. When your resolution to Page does not work properly. jack), press Start to the machine. Brother's ECM (Error Correction Mode) feature should help overcome this problem by dirt or correction fluid on the line as a CNG Tone. Make...
Basic Users Manual - English
Page 85
Troubleshooting PhotoCapture Center® Difficulties Difficulty Removable Disk does not work , turn off your PC and machine, and then turn it off.) Make sure that Borderless ...
Troubleshooting PhotoCapture Center® Difficulties Difficulty Removable Disk does not work , turn off your PC and machine, and then turn it off.) Make sure that Borderless ...
Basic Users Manual - English
Page 87
... VoIP). Normal sets the modem speed at 14,400 bps. a Press Menu. Press OK. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to choose Initial Setup. Press OK. d Press a or b to choose Normal or Basic(for VoIP). ...Basic(for VoIP) reduces the modem speed to Detection will shorten the dial detect pause. Troubleshooting Dial Tone B Setting the dial tone to 9,600 bps and turns off ECM except for color fax sending. a Press Menu. Unless interference is...
... VoIP). Normal sets the modem speed at 14,400 bps. a Press Menu. Press OK. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to choose Initial Setup. Press OK. d Press a or b to choose Normal or Basic(for VoIP). ...Basic(for VoIP) reduces the modem speed to Detection will shorten the dial detect pause. Troubleshooting Dial Tone B Setting the dial tone to 9,600 bps and turns off ECM except for color fax sending. a Press Menu. Unless interference is...
Basic Users Manual - English
Page 121
... interference 73 multi-line (PBX 35 Text, entering 91 special characters 91 Transferring your faxes or Fax Journal report 59 Transparencies 16, 18, 19, 94 Troubleshooting 63 document jam 60 error messages on LCD 54 if you are having difficulty copying 69 incoming calls 69 Network 72 phone line or connections...
... interference 73 multi-line (PBX 35 Text, entering 91 special characters 91 Transferring your faxes or Fax Journal report 59 Transparencies 16, 18, 19, 94 Troubleshooting 63 document jam 60 error messages on LCD 54 if you are having difficulty copying 69 incoming calls 69 Network 72 phone line or connections...
Quick Setup Guide - English
Page 22
For Wireless Network Users Connecting the Brother machine to the wireless network IMPORTANT You must have the wireless settings you wrote down for 60 seconds on the LCD and a wireless LAN report ... your access point/router. Press a or b to c. To cancel, press Stop/Exit. If a list of your access point is displayed, use the d and c keys to Troubleshooting on page 21 using an authentication and encryption method that requires a Password (Network Key), go to manually add the SSID name. If you wrote down...
For Wireless Network Users Connecting the Brother machine to the wireless network IMPORTANT You must have the wireless settings you wrote down for 60 seconds on the LCD and a wireless LAN report ... your access point/router. Press a or b to c. To cancel, press Stop/Exit. If a list of your access point is displayed, use the d and c keys to Troubleshooting on page 21 using an authentication and encryption method that requires a Password (Network Key), go to manually add the SSID name. If you wrote down...