Software Users Manual - English
Page 10
... indicates the normal stand-by choosing Status Monitor located in Start/All Programs/Brother/MFC-XXXX on Brother genuine supplies. Click the Troubleshooting button to the Brother Genuine Supplies web site. You can display the Brother Status Monitor on the desktop. 4 There is a configurable software tool for...has occurred. Click the Visit the Genuine Supplies website button for monitoring the status of error messages such as paper empty, paper jam or ink replacement required. Printing Status Monitor 1 1 The Status Monitor utility is also a link to access the troubleshooting web site...
... indicates the normal stand-by choosing Status Monitor located in Start/All Programs/Brother/MFC-XXXX on Brother genuine supplies. Click the Troubleshooting button to the Brother Genuine Supplies web site. You can display the Brother Status Monitor on the desktop. 4 There is a configurable software tool for...has occurred. Click the Visit the Genuine Supplies website button for monitoring the status of error messages such as paper empty, paper jam or ink replacement required. Printing Status Monitor 1 1 The Status Monitor utility is also a link to access the troubleshooting web site...
Software Users Manual - English
Page 127
... error messages such as paper empty, paper jam or ink replacement required at what interval the software will update the machine status information. Before you can use the tool you can check the device status by choosing Brother Status Monitor located in Macintosh HD/Library/Printers/Brother/Utilities. Updating the machine's status...
... error messages such as paper empty, paper jam or ink replacement required at what interval the software will update the machine status information. Before you can use the tool you can check the device status by choosing Brother Status Monitor located in Macintosh HD/Library/Printers/Brother/Utilities. Updating the machine's status...
Advanced Users Manual - English
Page 46
.... b Clean the machine's printer platen (1) and the area around it locks securely in the machine. e Put the paper tray firmly back in the open the Jam Clear Cover (1) at the back of the machine. Cleaning the paper pick-up rollers A a Pull the paper tray completely out of the machine. 1 c Clean the... AC power outlet and open position. a Lift the scanner cover until it , wiping off any scattered ink with isopropyl alcohol on a cotton swab. 1 1 d Close the Jam Clear Cover.
.... b Clean the machine's printer platen (1) and the area around it locks securely in the machine. e Put the paper tray firmly back in the open the Jam Clear Cover (1) at the back of the machine. Cleaning the paper pick-up rollers A a Pull the paper tray completely out of the machine. 1 c Clean the... AC power outlet and open position. a Lift the scanner cover until it , wiping off any scattered ink with isopropyl alcohol on a cotton swab. 1 1 d Close the Jam Clear Cover.
Quick Setup Guide - English
Page 2
... the output paper tray cover a. 1 c With both hands, gently press and slide the paper side guides a and then the paper length guide b to avoid paper jams and misfeeds. 2 Load plain Letter/A4 paper a Pull the paper tray a completely out of paper well to fit the paper size.
... the output paper tray cover a. 1 c With both hands, gently press and slide the paper side guides a and then the paper length guide b to avoid paper jams and misfeeds. 2 Load plain Letter/A4 paper a Pull the paper tray a completely out of paper well to fit the paper size.
Users Manual - English
Page 11
... ink cartridges 51 B Troubleshooting 54 Error and Maintenance messages 54 Error animation 59 Transferring your faxes or Fax Journal report 59 Document jam (MFC-J415W only 60 Printer jam or paper jam 61 Troubleshooting 63 If you are having difficulty with your machine 63 Dial Tone ...73 Telephone line interference / VoIP 73 Machine Information...
... ink cartridges 51 B Troubleshooting 54 Error and Maintenance messages 54 Error animation 59 Transferring your faxes or Fax Journal report 59 Document jam (MFC-J415W only 60 Printer jam or paper jam 61 Troubleshooting 63 If you are having difficulty with your machine 63 Dial Tone ...73 Telephone line interference / VoIP 73 Machine Information...
Users Manual - English
Page 24
... flat in the tray. e Gently put the paper into the paper tray print side down and top edge in too far; it may cause paper jams. 1 d Fan the stack of paper well to fit the paper using Legal size paper, press and hold the universal guide release button (1) as you slide.... Make sure the paper side guides touch the sides of the tray and cause feed problems. f Gently adjust the paper side guides (1) to avoid paper jams and misfeeds. Check that the paper is not curled or wrinkled. 10 Over filling the paper tray may lift at the back of the paper...
... flat in the tray. e Gently put the paper into the paper tray print side down and top edge in too far; it may cause paper jams. 1 d Fan the stack of paper well to fit the paper using Legal size paper, press and hold the universal guide release button (1) as you slide.... Make sure the paper side guides touch the sides of the tray and cause feed problems. f Gently adjust the paper side guides (1) to avoid paper jams and misfeeds. Check that the paper is not curled or wrinkled. 10 Over filling the paper tray may lift at the back of the paper...
Users Manual - English
Page 29
... face up onto the paper tray in the machine, you will need to choose Paper Type. Press OK. b Press a or b to prevent smudging or paper jams. Loading paper Paper Size 2 You can use transparencies or glossy paper, remove each sheet at the same time so your machine can fit an incoming.... d Press a or b to choose Letter, Legal, A4, A5, EXE and 4"x 6". e Press Stop/Exit. e Press Stop/Exit. 15 d Press a or b to choose Plain Paper, Inkjet Paper, Brother BP71, Brother BP61, Other Glossy or Transparency.
... face up onto the paper tray in the machine, you will need to choose Paper Type. Press OK. b Press a or b to prevent smudging or paper jams. Loading paper Paper Size 2 You can use transparencies or glossy paper, remove each sheet at the same time so your machine can fit an incoming.... d Press a or b to choose Letter, Legal, A4, A5, EXE and 4"x 6". e Press Stop/Exit. e Press Stop/Exit. 15 d Press a or b to choose Plain Paper, Inkjet Paper, Brother BP71, Brother BP61, Other Glossy or Transparency.
Users Manual - English
Page 30
.... Use only transparencies recommended for the settings you have chosen, always set the Paper Type to prevent smudging or paper jams. Avoid touching the printed surface of paper you load. Recommended print media 2 To get the best print ...quality for inkjet printing. 16 Transparencies designed for this may stain your next document. We recommend testing various paper types before buying large quantities. Brother paper Paper Type Item Premium Plus Glossy Photo Letter BP71GLTR 4" 6" BP71GP Premium Glossy Photo Letter BP61GLL...
.... Use only transparencies recommended for the settings you have chosen, always set the Paper Type to prevent smudging or paper jams. Avoid touching the printed surface of paper you load. Recommended print media 2 To get the best print ...quality for inkjet printing. 16 Transparencies designed for this may stain your next document. We recommend testing various paper types before buying large quantities. Brother paper Paper Type Item Premium Plus Glossy Photo Letter BP71GLTR 4" 6" BP71GP Premium Glossy Photo Letter BP61GLL...
Users Manual - English
Page 31
IMPORTANT DO NOT use the following kinds of paper: • Damaged, curled, wrinkled, or irregularly shaped 1 1 1 0.08 in. (2 mm) or greater curl may cause jams to occur. • Extremely shiny or highly textured paper • Paper that cannot be arranged uniformly when stacked • Paper made with a short grain Paper capacity of the output paper tray cover 2 Up to 50 sheets of Letter, Legal or A4 20 lb (80 g/m2) paper. Transparencies and photo paper must be picked up from the output paper tray cover one page at a time to avoid smudging. Loading paper 2 17
IMPORTANT DO NOT use the following kinds of paper: • Damaged, curled, wrinkled, or irregularly shaped 1 1 1 0.08 in. (2 mm) or greater curl may cause jams to occur. • Extremely shiny or highly textured paper • Paper that cannot be arranged uniformly when stacked • Paper made with a short grain Paper capacity of the output paper tray cover 2 Up to 50 sheets of Letter, Legal or A4 20 lb (80 g/m2) paper. Transparencies and photo paper must be picked up from the output paper tray cover one page at a time to avoid smudging. Loading paper 2 17
Users Manual - English
Page 34
Using the ADF (MFC-J415W only) 3 The ADF can hold up to fax, copy or scan pages of your document, face down, top edge first in the ADF. Make ... lb (80 g/m2) paper and always fan the pages before putting them in the ADF underneath the guides until you do this, the ADF may jam. 3 Loading documents 3 How to 4.4 lb (2 kg) 20
Using the ADF (MFC-J415W only) 3 The ADF can hold up to fax, copy or scan pages of your document, face down, top edge first in the ADF. Make ... lb (80 g/m2) paper and always fan the pages before putting them in the ADF underneath the guides until you do this, the ADF may jam. 3 Loading documents 3 How to 4.4 lb (2 kg) 20
Users Manual - English
Page 69
...may not detect the ink cartridge. An ink cartridge is left in Use The machine is not completely closed . Press Stop/Exit. Use a new Genuine Brother Innobella™ Ink Cartridge. Take out the new ink cartridge and reinstall it slowly until it again. Firmly close it clicks. Data Remaining Print data... document was not inserted or fed properly, or the document scanned from the ADF was too long. (See Using the ADF (MFC-J415W only) on page 20.) (See Document jam (MFC-J415W only) on page 60.) DR Mode in the machine's memory. Try to cool down. 55 Lift the scanner cover and ...
...may not detect the ink cartridge. An ink cartridge is left in Use The machine is not completely closed . Press Stop/Exit. Use a new Genuine Brother Innobella™ Ink Cartridge. Take out the new ink cartridge and reinstall it slowly until it again. Firmly close it clicks. Data Remaining Print data... document was not inserted or fed properly, or the document scanned from the ADF was too long. (See Using the ADF (MFC-J415W only) on page 20.) (See Document jam (MFC-J415W only) on page 60.) DR Mode in the machine's memory. Try to cool down. 55 Lift the scanner cover and ...
Users Manual - English
Page 70
...frequently powering the machine on different situations. These components are : 1 Machine automatically cleans after clearing a printer jam. 2 Machine automatically cleans after a period of non-Brother supplies may require replacement after sitting idle for cleaning varies depending on and off will need to be replaced.... Note Repairs resulting from your machine serviced. (See Brother numbers on the number of times a machine purges and flushes for more cleaning the machine requires the faster these items...
...frequently powering the machine on different situations. These components are : 1 Machine automatically cleans after clearing a printer jam. 2 Machine automatically cleans after a period of non-Brother supplies may require replacement after sitting idle for cleaning varies depending on and off will need to be replaced.... Note Repairs resulting from your machine serviced. (See Brother numbers on the number of times a machine purges and flushes for more cleaning the machine requires the faster these items...
Users Manual - English
Page 71
...the correct position. again. You tried to warm up the Speed Dial number. (See number that the fax be printed at both ends. (See Printer jam or paper jam on page 40.) 57 Your machine can continue printing until it clicks. (See Replacing the ink cartridges on page 9.) The paper is...Action One or more of the ink cartridges are using already contains 999 files. Allow the machine to access a Speed Dial Set up . Remove the jammed paper by putting in another memory card that you want to send, your telephone company. (See Caller ID in chapter 5 in the Advanced User's Guide...
...the correct position. again. You tried to warm up the Speed Dial number. (See number that the fax be printed at both ends. (See Printer jam or paper jam on page 40.) 57 Your machine can continue printing until it clicks. (See Replacing the ink cartridges on page 9.) The paper is...Action One or more of the ink cartridges are using already contains 999 files. Allow the machine to access a Speed Dial Set up . Remove the jammed paper by putting in another memory card that you want to send, your telephone company. (See Caller ID in chapter 5 in the Advanced User's Guide...
Users Manual - English
Page 72
... Cover (at the back of the machine) and pull out the jammed paper by following the steps in Printer jam or paper jam on page 15.) 58 Check that the Paper Size setting matches the size of paper in ...finish and then try again. XX Unable to Print XX Unable to Scan XX Wrong Paper Size Cause The machine's memory is jammed in the machine. Paper is full. A foreign object such as a paper clip or ripped paper is set to make ...Paper Size on page 61. The machine has a mechanical problem. -OR- Error Message Out of Memory Paper Jam Unable to Clean XX Unable to scan the document.
... Cover (at the back of the machine) and pull out the jammed paper by following the steps in Printer jam or paper jam on page 15.) 58 Check that the Paper Size setting matches the size of paper in ...finish and then try again. XX Unable to Print XX Unable to Scan XX Wrong Paper Size Cause The machine's memory is jammed in the machine. Paper is full. A foreign object such as a paper clip or ripped paper is set to make ...Paper Size on page 61. The machine has a mechanical problem. -OR- Error Message Out of Memory Paper Jam Unable to Clean XX Unable to scan the document.
Users Manual - English
Page 73
... the fax number to which faxes will be forwarded. e Press a or b to choose Data Transfer. Transferring your own pace by -step instructions when paper gets jammed. c Press a or b to choose Service. Press OK. Troubleshooting f Do one of the following: If the LCD shows No Data, there are any faxes you...
... the fax number to which faxes will be forwarded. e Press a or b to choose Data Transfer. Transferring your own pace by -step instructions when paper gets jammed. c Press a or b to choose Service. Press OK. Troubleshooting f Do one of the following: If the LCD shows No Data, there are any faxes you...
Users Manual - English
Page 74
... the top of the ADF unit B a Take out any paper from the ADF that is not jammed. d Close the ADF cover. IMPORTANT To avoid future document jams close the ADF cover properly by pressing it down in the ADF unit if they are not inserted or fed properly, or if they ...are too long. b Lift the document cover. c Pull the jammed document out to the left . e Press Stop/Exit. b Open the ADF cover. c Pull the jammed document out to the left . e Press Stop/Exit. Document jam (MFC-J415W only) B Documents can jam in the middle. 60 Follow the steps below to clear a document...
... the top of the ADF unit B a Take out any paper from the ADF that is not jammed. d Close the ADF cover. IMPORTANT To avoid future document jams close the ADF cover properly by pressing it down in the ADF unit if they are not inserted or fed properly, or if they ...are too long. b Lift the document cover. c Pull the jammed document out to the left . e Press Stop/Exit. b Open the ADF cover. c Pull the jammed document out to the left . e Press Stop/Exit. Document jam (MFC-J415W only) B Documents can jam in the middle. 60 Follow the steps below to clear a document...
Users Manual - English
Page 75
... Cover. IMPORTANT Before you unplug the machine from the AC power outlet. d If the paper support flap is closed properly. Printer jam or paper jam B Take out the jammed paper depending on where it , and then close the paper support. a Unplug the machine from the power source, you can transfer your faxes or... Fax Journal report on page 59.) b Open the Jam Clear Cover (1) at the back of the machine. Make sure the cover is open, close it is jammed in the memory to your PC or another fax machine so you will not lose any important...
... Cover. IMPORTANT Before you unplug the machine from the AC power outlet. d If the paper support flap is closed properly. Printer jam or paper jam B Take out the jammed paper depending on where it , and then close the paper support. a Unplug the machine from the power source, you can transfer your faxes or... Fax Journal report on page 59.) b Open the Jam Clear Cover (1) at the back of the machine. Make sure the cover is open, close it is jammed in the memory to your PC or another fax machine so you will not lose any important...
Users Manual - English
Page 76
... the paper tray in the corners of the print cartridge. IMPORTANT DO NOT use the paper support flap for Legal size paper. Make sure that jammed paper is at the right corner as shown in the illustration, you pull out the paper support until it . j Re-connect the power cord. 62...
... the paper tray in the corners of the print cartridge. IMPORTANT DO NOT use the paper support flap for Legal size paper. Make sure that jammed paper is at the right corner as shown in the illustration, you pull out the paper support until it . j Re-connect the power cord. 62...
Users Manual - English
Page 78
... head. (See Cleaning the print head in appendix A in the Software User's Guide and Paper Type on the cartridge package has passed. (Genuine Brother Innobella™ ink cartridges stay usable for your PC, set the correct paper type. Check the printing alignment. (See Checking the print alignment in ... on page 16.) Smudged stain at the top center of paper. (See Acceptable paper and other print media on page 9.) Make sure the Jam Clear Cover is between 68 F to 91 F (20 C to run. Printing (continued) Difficulty Suggestions Poor print quality. Try using...
... head. (See Cleaning the print head in appendix A in the Software User's Guide and Paper Type on the cartridge package has passed. (Genuine Brother Innobella™ ink cartridges stay usable for your PC, set the correct paper type. Check the printing alignment. (See Checking the print alignment in ... on page 16.) Smudged stain at the top center of paper. (See Acceptable paper and other print media on page 9.) Make sure the Jam Clear Cover is between 68 F to 91 F (20 C to run. Printing (continued) Difficulty Suggestions Poor print quality. Try using...
Users Manual - English
Page 79
...;). Do not extend the paper tray when you load A5 or smaller size paper. (See Printer jam or paper jam on page 61.) Make sure you are using Genuine Brother Innobella™ Ink. Print speed is a paper jam. The highest resolution needs longer data processing, sending and printing time. An extra sheet has been...
...;). Do not extend the paper tray when you load A5 or smaller size paper. (See Printer jam or paper jam on page 61.) Make sure you are using Genuine Brother Innobella™ Ink. Print speed is a paper jam. The highest resolution needs longer data processing, sending and printing time. An extra sheet has been...