Software Users Manual - English
Page 10
...Status Monitor 1 1 The Status Monitor utility is also a link to the Brother Genuine Supplies web site. Click the Troubleshooting button to get immediate notification of error messages such as paper empty, paper jam or ink replacement required. There are two locations where you to access the ...you start up your PC. Note For more information on the desktop. 4 You can display the Brother Status Monitor on your PC-in Start/All Programs/Brother/MFC-XXXX on your PC, the Brother Status Monitor icon appears on the tasktray. A green icon indicates the normal stand-by ...
...Status Monitor 1 1 The Status Monitor utility is also a link to the Brother Genuine Supplies web site. Click the Troubleshooting button to get immediate notification of error messages such as paper empty, paper jam or ink replacement required. There are two locations where you to access the ...you start up your PC. Note For more information on the desktop. 4 You can display the Brother Status Monitor on your PC-in Start/All Programs/Brother/MFC-XXXX on your PC, the Brother Status Monitor icon appears on the tasktray. A green icon indicates the normal stand-by ...
Software Users Manual - English
Page 127
... by clicking the Ink Level icon in the DEVICE SETTINGS tab of the machine, letting you see error messages such as paper empty, paper jam or ink replacement required at what interval the software will update the machine status information. You can check the device status by choosing... 1 8 You can set at pre-set update intervals. Before you must choose your machine in ControlCenter2. To hide the window, go to the menu bar, Brother Status Monitor and choose Preferences. Hiding or showing the window After starting the Status Monitor, you can use the tool you can hide or...
... by clicking the Ink Level icon in the DEVICE SETTINGS tab of the machine, letting you see error messages such as paper empty, paper jam or ink replacement required at what interval the software will update the machine status information. You can check the device status by choosing... 1 8 You can set at pre-set update intervals. Before you must choose your machine in ControlCenter2. To hide the window, go to the menu bar, Brother Status Monitor and choose Preferences. Hiding or showing the window After starting the Status Monitor, you can use the tool you can hide or...
Advanced Users Manual - English
Page 46
... cord. 40 Cleaning the machine's printer platen A CAUTION Be sure to avoid electrical shock. e Put the paper tray firmly back in the open the Jam Clear Cover (1) at the back of the machine. a Lift the scanner cover until it , wiping off any scattered ink with isopropyl alcohol on a ...cotton swab. 1 1 d Close the Jam Clear Cover. Cleaning the paper pick-up rollers A a Pull the paper tray completely out of the machine. 1 c Clean the Paper Pick-up Rollers (1) with a ...
... cord. 40 Cleaning the machine's printer platen A CAUTION Be sure to avoid electrical shock. e Put the paper tray firmly back in the open the Jam Clear Cover (1) at the back of the machine. a Lift the scanner cover until it , wiping off any scattered ink with isopropyl alcohol on a ...cotton swab. 1 1 d Close the Jam Clear Cover. Cleaning the paper pick-up rollers A a Pull the paper tray completely out of the machine. 1 c Clean the Paper Pick-up Rollers (1) with a ...
Quick Setup Guide - English
Page 2
... the output paper tray cover a. 1 c With both hands, gently press and slide the paper side guides a and then the paper length guide b to avoid paper jams and misfeeds.
... the output paper tray cover a. 1 c With both hands, gently press and slide the paper side guides a and then the paper length guide b to avoid paper jams and misfeeds.
Users Manual - English
Page 11
... ink cartridges 51 B Troubleshooting 54 Error and Maintenance messages 54 Error animation 59 Transferring your faxes or Fax Journal report 59 Document jam (MFC-J415W only 60 Printer jam or paper jam 61 Troubleshooting 63 If you are having difficulty with your machine 63 Dial Tone ...73 Telephone line interference / VoIP 73 Machine Information...
... ink cartridges 51 B Troubleshooting 54 Error and Maintenance messages 54 Error animation 59 Transferring your faxes or Fax Journal report 59 Document jam (MFC-J415W only 60 Printer jam or paper jam 61 Troubleshooting 63 If you are having difficulty with your machine 63 Dial Tone ...73 Telephone line interference / VoIP 73 Machine Information...
Users Manual - English
Page 24
... filling the paper tray may lift at the back of the tray and cause feed problems. f Gently adjust the paper side guides (1) to avoid paper jams and misfeeds. e Gently put the paper into the paper tray print side down and top edge in the tray. it may cause paper... jams. 1 d Fan the stack of paper well to fit the paper using Legal size paper, press and hold the universal guide release button (1) as you slide ...
... filling the paper tray may lift at the back of the tray and cause feed problems. f Gently adjust the paper side guides (1) to avoid paper jams and misfeeds. e Gently put the paper into the paper tray print side down and top edge in the tray. it may cause paper... jams. 1 d Fan the stack of paper well to fit the paper using Legal size paper, press and hold the universal guide release button (1) as you slide ...
Users Manual - English
Page 29
...and 4" 6" (10 15 cm) and three sizes for the type of the machine. When you will need to prevent smudging or paper jams. Loading paper Paper Size 2 You can fit an incoming fax on the page. a Press Menu. c Press a or b to choose Paper Type. c Press... a or b to choose Paper Size. Press OK. d Press a or b to choose General Setup. b Press a or b to choose Plain Paper, Inkjet Paper, Brother BP71, Brother BP61, Other Glossy or Transparency. a Press Menu. e Press Stop/Exit. e Press Stop/Exit. 15 b Press a or b to choose Letter, Legal, A4, A5, EXE...
...and 4" 6" (10 15 cm) and three sizes for the type of the machine. When you will need to prevent smudging or paper jams. Loading paper Paper Size 2 You can fit an incoming fax on the page. a Press Menu. c Press a or b to choose Paper Type. c Press... a or b to choose Paper Size. Press OK. d Press a or b to choose General Setup. b Press a or b to choose Plain Paper, Inkjet Paper, Brother BP71, Brother BP61, Other Glossy or Transparency. a Press Menu. e Press Stop/Exit. e Press Stop/Exit. 15 b Press a or b to choose Letter, Legal, A4, A5, EXE...
Users Manual - English
Page 30
... sheet has been included in the paper package for the settings you use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes. Brother paper Paper Type Item Premium Plus Glossy Photo Letter BP71GLTR 4" 6" BP71GP Premium Glossy Photo Letter BP61GLL (USA only... print media 2 The print quality can use transparencies or photo paper, remove each sheet at once to prevent smudging or paper jams. Avoid touching the printed surface of the paper immediately after printing; You can be sure to match the type of...
... sheet has been included in the paper package for the settings you use plain paper, inkjet paper (coated paper), glossy paper, transparencies and envelopes. Brother paper Paper Type Item Premium Plus Glossy Photo Letter BP71GLTR 4" 6" BP71GP Premium Glossy Photo Letter BP61GLL (USA only... print media 2 The print quality can use transparencies or photo paper, remove each sheet at once to prevent smudging or paper jams. Avoid touching the printed surface of the paper immediately after printing; You can be sure to match the type of...
Users Manual - English
Page 31
IMPORTANT DO NOT use the following kinds of paper: • Damaged, curled, wrinkled, or irregularly shaped 1 1 1 0.08 in. (2 mm) or greater curl may cause jams to occur. • Extremely shiny or highly textured paper • Paper that cannot be arranged uniformly when stacked • Paper made with a short grain Paper capacity of the output paper tray cover 2 Up to 50 sheets of Letter, Legal or A4 20 lb (80 g/m2) paper. Transparencies and photo paper must be picked up from the output paper tray cover one page at a time to avoid smudging. Loading paper 2 17
IMPORTANT DO NOT use the following kinds of paper: • Damaged, curled, wrinkled, or irregularly shaped 1 1 1 0.08 in. (2 mm) or greater curl may cause jams to occur. • Extremely shiny or highly textured paper • Paper that cannot be arranged uniformly when stacked • Paper made with a short grain Paper capacity of the output paper tray cover 2 Up to 50 sheets of Letter, Legal or A4 20 lb (80 g/m2) paper. Transparencies and photo paper must be picked up from the output paper tray cover one page at a time to avoid smudging. Loading paper 2 17
Users Manual - English
Page 34
Using the ADF (MFC-J415W only) 3 The ADF can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass. Document Sizes Supported 3 ... or taped. • DO NOT use the scanner glass to 4.4 lb (2 kg) 20 b Fan the pages well. d Make sure you do this, the ADF may jam. Document Sizes Supported 3 Length: Width: Weight: Up to 11.7 in. (297 mm) Up to 8.5 in the ADF. Make sure documents with ink or correction fluid...
Using the ADF (MFC-J415W only) 3 The ADF can send a fax, make copies, and scan from the ADF (automatic document feeder) and from the scanner glass. Document Sizes Supported 3 ... or taped. • DO NOT use the scanner glass to 4.4 lb (2 kg) 20 b Fan the pages well. d Make sure you do this, the ADF may jam. Document Sizes Supported 3 Length: Width: Weight: Up to 11.7 in. (297 mm) Up to 8.5 in the ADF. Make sure documents with ink or correction fluid...
Users Manual - English
Page 69
...the end of their life. You cannot change the Receive Mode from the ADF was too long. (See Using the ADF (MFC-J415W only) on page 20.) (See Document jam (MFC-J415W only) on page 33.) High Temperature The print head is not cleared, call the telephone company and ask them to another... telephone line. If you are not using Genuine Brother Innobella™ ink the machine may not detect the ink cartridge. person's fax ...
...the end of their life. You cannot change the Receive Mode from the ADF was too long. (See Using the ADF (MFC-J415W only) on page 20.) (See Document jam (MFC-J415W only) on page 33.) High Temperature The print head is not cleared, call the telephone company and ask them to another... telephone line. If you are not using Genuine Brother Innobella™ ink the machine may not detect the ink cartridge. person's fax ...
Users Manual - English
Page 70
... automatically cleans after clearing a printer jam. 2 Machine automatically cleans after a period of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality which is nearly full. Call Brother Customer Service or a Brother Authorized Service Center to have your machine...box or flushing box is dependent on different situations. Contact Brother Customer Service or a Brother Authorized Service Center to have your Brother machine. These boxes acquire amounts of non-Brother supplies may require replacement after sitting idle for more cleaning ...
... automatically cleans after clearing a printer jam. 2 Machine automatically cleans after a period of non-Brother ink may cause frequent cleanings because non-Brother ink could cause poor print quality which is nearly full. Call Brother Customer Service or a Brother Authorized Service Center to have your machine...box or flushing box is dependent on different situations. Contact Brother Customer Service or a Brother Authorized Service Center to have your Brother machine. These boxes acquire amounts of non-Brother supplies may require replacement after sitting idle for more cleaning ...
Users Manual - English
Page 71
... you know is not programmed. If you want to send, your machine as black & white. The Jam Clear Cover is not closed evenly at your machine's "handshake" will ask that is working. You did... drive (slot) of paper or paper is closed properly. Do one of their life. Check the Jam Clear Cover is not properly loaded in the media Put the correct memory card into the slot again ... the Speed Dial number. (See number that the fax be printed at both ends. (See Printer jam or paper jam on page 9.) The paper is out of the machine by following : Refill the paper...
... you know is not programmed. If you want to send, your machine as black & white. The Jam Clear Cover is not closed evenly at your machine's "handshake" will ask that is working. You did... drive (slot) of paper or paper is closed properly. Do one of their life. Check the Jam Clear Cover is not properly loaded in the media Put the correct memory card into the slot again ... the Speed Dial number. (See number that the fax be printed at both ends. (See Printer jam or paper jam on page 9.) The paper is out of the machine by following : Refill the paper...
Users Manual - English
Page 72
... free space to scan the document. Open the scanner cover and remove any important messages. Then, disconnect the machine from inside the machine. Paper is jammed in the tray. Delete unused files from your faxes or Fax Journal report on page 15.) 58 Error Message Out of Memory Paper... Jam Unable to Clean XX Unable to make some free space and then try again. The memory card you load A5 or smaller size paper. Paper ...
... free space to scan the document. Open the scanner cover and remove any important messages. Then, disconnect the machine from inside the machine. Paper is jammed in the tray. Delete unused files from your faxes or Fax Journal report on page 15.) 58 Error Message Out of Memory Paper... Jam Unable to Clean XX Unable to make some free space and then try again. The memory card you load A5 or smaller size paper. Paper ...
Users Manual - English
Page 73
... go backward. d Press a or b to choose Report Trans. Press OK. Press OK. g Press Black Start. Transferring your own pace by -step instructions when paper gets jammed. b Press Menu. Transferring the Fax Journal report to another fax machine on page 59.) You can read the steps at your faxes or Fax Journal...
... go backward. d Press a or b to choose Report Trans. Press OK. Press OK. g Press Black Start. Transferring your own pace by -step instructions when paper gets jammed. b Press Menu. Transferring the Fax Journal report to another fax machine on page 59.) You can read the steps at your faxes or Fax Journal...
Users Manual - English
Page 74
...they are not inserted or fed properly, or if they are too long. Document is jammed inside the ADF unit B a Take out any paper from the ADF that is not jammed. Document jam (MFC-J415W only) B Documents can jam in the middle. 60 b Lift the document cover. e Press Stop/Exit. d ...Close the document cover. Document is jammed in the top of the ADF unit B a Take out any paper ...
...they are not inserted or fed properly, or if they are too long. Document is jammed inside the ADF unit B a Take out any paper from the ADF that is not jammed. Document jam (MFC-J415W only) B Documents can jam in the middle. 60 b Lift the document cover. e Press Stop/Exit. d ...Close the document cover. Document is jammed in the top of the ADF unit B a Take out any paper ...
Users Manual - English
Page 75
... open, close it is closed properly. Pull the paper tray completely out of the machine. e Pull out the jammed paper (1). 1 B 1 61 Pull the jammed paper out of the machine. Make sure the cover is jammed in the memory to your PC or another fax machine so you will not lose any important messages... the machine from the power source, you can transfer your faxes or Fax Journal report on where it , and then close the paper support. Printer jam or paper jam B Take out the jammed paper depending on page 59.) b Open the Jam Clear Cover (1) at the back of the machine.
... open, close it is closed properly. Pull the paper tray completely out of the machine. e Pull out the jammed paper (1). 1 B 1 61 Pull the jammed paper out of the machine. Make sure the cover is jammed in the memory to your PC or another fax machine so you will not lose any important messages... the machine from the power source, you can transfer your faxes or Fax Journal report on where it , and then close the paper support. Printer jam or paper jam B Take out the jammed paper depending on page 59.) b Open the Jam Clear Cover (1) at the back of the machine.
Users Manual - English
Page 76
... sure you cannot move it. i While holding the paper tray in the corners of the machine. j Re-connect the power cord. 62 Make sure that jammed paper is at the right corner as shown in this area. Unplug the machine from the power source, and take out any paper remaining in...
... sure you cannot move it. i While holding the paper tray in the corners of the machine. j Re-connect the power cord. 62 Make sure that jammed paper is at the right corner as shown in this area. Unplug the machine from the power source, and take out any paper remaining in...
Users Manual - English
Page 78
...and other print media on the back side of paper. (See Acceptable paper and other print media on the cartridge package has passed. (Genuine Brother Innobella™ ink cartridges stay usable for over six months. The ink cartridge may affect the print quality, hardware performance, and machine... Media Type in the Software User's Guide and Paper Type on page 9.) Make sure the Jam Clear Cover is loaded properly in the Advanced User's Guide.) Printed text or images are using Genuine Brother Innobella™ Ink. Clean the print head. (See Cleaning the print head in appendix A...
...and other print media on the back side of paper. (See Acceptable paper and other print media on the cartridge package has passed. (Genuine Brother Innobella™ ink cartridges stay usable for over six months. The ink cartridge may affect the print quality, hardware performance, and machine... Media Type in the Software User's Guide and Paper Type on page 9.) Make sure the Jam Clear Cover is loaded properly in the Advanced User's Guide.) Printed text or images are using Genuine Brother Innobella™ Ink. Clean the print head. (See Cleaning the print head in appendix A...
Users Manual - English
Page 79
...properly. Printed pages are wrinkled. Do not extend the paper tray when you load A5 or smaller size paper. (See Printer jam or paper jam on page 61.) Make sure you uncheck Color Enhancement (True2Life®). The printouts are not stacked neatly. Also, click Color ... Settings, and uncheck Bi-Directional Printing for Windows® or Bi-Directional Printing for Macintosh in the printer driver are using Genuine Brother Innobella™ Ink. Troubleshooting Printing (continued) Difficulty Suggestions Stains appear on the reverse side Make sure the printer platen is not ...
...properly. Printed pages are wrinkled. Do not extend the paper tray when you load A5 or smaller size paper. (See Printer jam or paper jam on page 61.) Make sure you uncheck Color Enhancement (True2Life®). The printouts are not stacked neatly. Also, click Color ... Settings, and uncheck Bi-Directional Printing for Windows® or Bi-Directional Printing for Macintosh in the printer driver are using Genuine Brother Innobella™ Ink. Troubleshooting Printing (continued) Difficulty Suggestions Stains appear on the reverse side Make sure the printer platen is not ...