Software Users Manual - English
Page 10
... Monitor on your PC-in Start/All Programs/Brother/MFC-XXXX on your PC, the Brother Status Monitor icon appears on Brother genuine supplies. Click the Visit the Genuine Supplies website button for monitoring the status of error messages such as paper empty, paper jam ... located in the tasktray or on the desktop. 4 Printing Status Monitor 1 1 The Status Monitor utility is also a link to the Brother Genuine Supplies web site. Click the Troubleshooting button to get immediate notification of one or more devices, allowing you can check the device status at anytime by double-clicking...
... Monitor on your PC-in Start/All Programs/Brother/MFC-XXXX on your PC, the Brother Status Monitor icon appears on Brother genuine supplies. Click the Visit the Genuine Supplies website button for monitoring the status of error messages such as paper empty, paper jam ... located in the tasktray or on the desktop. 4 Printing Status Monitor 1 1 The Status Monitor utility is also a link to the Brother Genuine Supplies web site. Click the Troubleshooting button to get immediate notification of one or more devices, allowing you can check the device status at anytime by double-clicking...
Software Users Manual - English
Page 108
...FAX receiving program must choose PC-FAX Receive from the menu on the machine. Run the Brother PC-FAX Receive software on PC startup.) Note • See Troubleshooting in its memory. The machine LCD will automatically be excluded from the firewall setting. If you select...Receive Software automatically transfers your faxes to your PC. When enabled, your PC. Brother PC-FAX Software (MFC models only) PC-FAX receiving (Not available for MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) 5 The Brother PC-FAX Receive Software lets you installed MFL-Pro Suite from the CD-ROM, ...
...FAX receiving program must choose PC-FAX Receive from the menu on the machine. Run the Brother PC-FAX Receive software on PC startup.) Note • See Troubleshooting in its memory. The machine LCD will automatically be excluded from the firewall setting. If you select...Receive Software automatically transfers your faxes to your PC. When enabled, your PC. Brother PC-FAX Software (MFC models only) PC-FAX receiving (Not available for MFC-J220, MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W) 5 The Brother PC-FAX Receive Software lets you installed MFL-Pro Suite from the CD-ROM, ...
Advanced Users Manual - English
Page 2
...the Safety Instructions before you are using the Brother ControlCenter utility. Follow the instructions for setting up your machine and installing the drivers and software for Printing, Scanning, Network Scanning (MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W only), PhotoCapture Center®, PC-Fax...'s Guide Advanced User's Guide Software User's Guide Network User's Guide (MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W only) What's in it ? User's Guides and where do I find information about network utilities, network printing, troubleshooting tips and supported network specifications.
...the Safety Instructions before you are using the Brother ControlCenter utility. Follow the instructions for setting up your machine and installing the drivers and software for Printing, Scanning, Network Scanning (MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W only), PhotoCapture Center®, PC-Fax...'s Guide Advanced User's Guide Software User's Guide Network User's Guide (MFC-J265W, MFC-J270W, MFC-J410W and MFC-J415W only) What's in it ? User's Guides and where do I find information about network utilities, network printing, troubleshooting tips and supported network specifications.
Advanced Users Manual - English
Page 58
Wireless Network See Quick Setup Guide and Network User's Guide. 52 S Scanning See Software User's Guide. Shipping the machine 43 Sleep Mode 3 Speed Dial storing 20 T TAD (telephone answering device), external 17 with two-line jack 17 Telephone line roll over lines 16 two-line telephone system 16 Troubleshooting checking ink volume 43 Two-line telephone system 16 TX Lock turning on/off 7 V Volume, setting beeper 2 ring 1 speaker 2 W Windows® See Software User's Guide.
Wireless Network See Quick Setup Guide and Network User's Guide. 52 S Scanning See Software User's Guide. Shipping the machine 43 Sleep Mode 3 Speed Dial storing 20 T TAD (telephone answering device), external 17 with two-line jack 17 Telephone line roll over lines 16 two-line telephone system 16 Troubleshooting checking ink volume 43 Two-line telephone system 16 TX Lock turning on/off 7 V Volume, setting beeper 2 ring 1 speaker 2 W Windows® See Software User's Guide.
Basic Users Manual - English
Page 3
... Center needs. i Your registration with Brother International Corporation, you will help , you must be recorded as confirmation of the purchase date of your product should you lose your Brother product. http://solutions.brother.com/ Note • You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to date...
... Center needs. i Your registration with Brother International Corporation, you will help , you must be recorded as confirmation of the purchase date of your product should you lose your Brother product. http://solutions.brother.com/ Note • You can download the latest software documents and utilities, read FAQs and troubleshooting tips, and learn how to date...
Basic Users Manual - English
Page 8
...Brother ControlCenter utility. Printed / In the box Learn the basic Fax, Copy, Scan and PhotoCapture Center® operations and how to replace consumables. Safety and Legal Quick Setup Guide Basic User's Guide Advanced User's Guide Software User's Guide Network User's Guide (MFC-J265W and MFC...-J410W only) What's in it ? Perform routine maintenance. Where is it? PDF file / Documentation CD-ROM vi See troubleshooting tips. In addition, find it ? Which manual? PDF file / ...
...Brother ControlCenter utility. Printed / In the box Learn the basic Fax, Copy, Scan and PhotoCapture Center® operations and how to replace consumables. Safety and Legal Quick Setup Guide Basic User's Guide Advanced User's Guide Software User's Guide Network User's Guide (MFC-J265W and MFC...-J410W only) What's in it ? Perform routine maintenance. Where is it? PDF file / Documentation CD-ROM vi See troubleshooting tips. In addition, find it ? Which manual? PDF file / ...
Basic Users Manual - English
Page 11
... Scanning a document 50 Scanning using the scan key 50 Scanning using a scanner driver 50 A Routine maintenance 51 Replacing the ink cartridges 51 B Troubleshooting 54 Error and Maintenance messages 54 Error animation 59 Transferring your faxes or Fax Journal report 59 Document jam... (MFC-J410W only 60 Printer jam or paper jam 61 Troubleshooting 63 If you are having difficulty with your machine 63 Dial Tone ...73 Telephone line interference / VoIP 73 Machine ...
... Scanning a document 50 Scanning using the scan key 50 Scanning using a scanner driver 50 A Routine maintenance 51 Replacing the ink cartridges 51 B Troubleshooting 54 Error and Maintenance messages 54 Error animation 59 Transferring your faxes or Fax Journal report 59 Document jam... (MFC-J410W only 60 Printer jam or paper jam 61 Troubleshooting 63 If you are having difficulty with your machine 63 Dial Tone ...73 Telephone line interference / VoIP 73 Machine ...
Basic Users Manual - English
Page 68
.../ Error Message B&W Print Only Replace Ink Cause One or more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If a sending machine has a color fax, the machine's "handshake" will ask that the fax be replaced. If you unplug the machine, or...or Inkjet Paper you can use the machine until you need to Plain Paper or Inkjet Paper, the machine will stop all print operations. B Troubleshooting B Error and Maintenance messages B As with any sophisticated office product, errors may occur and consumable items may need more of the color ink ...
.../ Error Message B&W Print Only Replace Ink Cause One or more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If a sending machine has a color fax, the machine's "handshake" will ask that the fax be replaced. If you unplug the machine, or...or Inkjet Paper you can use the machine until you need to Plain Paper or Inkjet Paper, the machine will stop all print operations. B Troubleshooting B Error and Maintenance messages B As with any sophisticated office product, errors may occur and consumable items may need more of the color ink ...
Basic Users Manual - English
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Troubleshooting Error Message Cause Action Cannot Detect You installed a new ink cartridge too quickly and the machine did not detect it , the color fax will be stored in the memory as black & white. If you are not using Genuine Brother Innobella™ ink the machine may not detect the ink cartridge... The other person or other Try to convert it . Document Jam The document was too long. (See Using the ADF (MFC-J410W only) on page 20.) (See Document jam (MFC-J410W only) on page 33.) High Temperature The print head is set to Distinctive Ring mode. If a sending machine has ...
Troubleshooting Error Message Cause Action Cannot Detect You installed a new ink cartridge too quickly and the machine did not detect it , the color fax will be stored in the memory as black & white. If you are not using Genuine Brother Innobella™ ink the machine may not detect the ink cartridge... The other person or other Try to convert it . Document Jam The document was too long. (See Using the ADF (MFC-J410W only) on page 20.) (See Document jam (MFC-J410W only) on page 33.) High Temperature The print head is set to Distinctive Ring mode. If a sending machine has ...
Basic Users Manual - English
Page 71
Troubleshooting Error Message Ink low Low Temperature Media Error Media is too cold. You can only save to warm up the Speed Dial number. (See number ...
Troubleshooting Error Message Ink low Low Temperature Media Error Media is too cold. You can only save to warm up the Speed Dial number. (See number ...
Basic Users Manual - English
Page 73
... mode. (See Set your Station ID in the Quick Setup Guide.) a Press Stop/Exit to interrupt the error temporarily. e Press a or b to choose Data Transfer. Troubleshooting f Do one of the following: If the LCD shows No Data, there are any faxes you need to transfer. (See Transferring the Fax Journal...
... mode. (See Set your Station ID in the Quick Setup Guide.) a Press Stop/Exit to interrupt the error temporarily. e Press a or b to choose Data Transfer. Troubleshooting f Do one of the following: If the LCD shows No Data, there are any faxes you need to transfer. (See Transferring the Fax Journal...
Basic Users Manual - English
Page 75
IMPORTANT Before you unplug the machine from the AC power outlet. e Pull out the jammed paper (1). 1 B 1 61 Pull the jammed paper out of the machine. Troubleshooting c Close the Jam Clear Cover. Pull the paper tray completely out of the machine. a Unplug the machine from the power source, you can transfer your ...
IMPORTANT Before you unplug the machine from the AC power outlet. e Pull out the jammed paper (1). 1 B 1 61 Pull the jammed paper out of the machine. Troubleshooting c Close the Jam Clear Cover. Pull the paper tray completely out of the machine. a Unplug the machine from the power source, you can transfer your ...
Basic Users Manual - English
Page 77
...printer driver has been installed and chosen. Right-click and choose Brother MFC-XXXXX (where XXXXX is online. B 63 If you are having difficulty with your machine, check the chart below and follow the troubleshooting tips. Check that Use Printer Offline is on. The error...can be made from within that country. Make sure that the On/Off key is unchecked. Troubleshooting Troubleshooting B IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If you need additional help , you bought the machine. Click Start and then ...
...printer driver has been installed and chosen. Right-click and choose Brother MFC-XXXXX (where XXXXX is online. B 63 If you are having difficulty with your machine, check the chart below and follow the troubleshooting tips. Check that Use Printer Offline is on. The error...can be made from within that country. Make sure that the On/Off key is unchecked. Troubleshooting Troubleshooting B IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If you need additional help , you bought the machine. Click Start and then ...
Basic Users Manual - English
Page 79
...or paper jam on page 61.) Make sure you are not loaded in the Software User's Guide.) True2Life® is not working properly. Troubleshooting Printing (continued) Difficulty Suggestions Stains appear on the reverse side Make sure the printer platen is not dirty with the True2Life® feature.... page 9.) Check that the paper size setting in the application and in the paper package for Macintosh. Make sure you are using Genuine Brother Innobella™ Ink. In the printer driver Advanced tab, click Color Settings, and uncheck Bi-Directional Printing for Windows® or Bi-...
...or paper jam on page 61.) Make sure you are not loaded in the Software User's Guide.) True2Life® is not working properly. Troubleshooting Printing (continued) Difficulty Suggestions Stains appear on the reverse side Make sure the printer platen is not dirty with the True2Life® feature.... page 9.) Check that the paper size setting in the application and in the paper package for Macintosh. Make sure you are using Genuine Brother Innobella™ Ink. In the printer driver Advanced tab, click Color Settings, and uncheck Bi-Directional Printing for Windows® or Bi-...
Basic Users Manual - English
Page 81
...Fax Only mode. Have someone send you a test fax: B If you hear static or interference on your answering machine. Troubleshooting Suggestions Make sure your machine has a dial tone by the external devices and telephone subscriber services you have on the same line as the... your machine is operating properly. If you received the test fax successfully, your fax line. 67 In External TAD mode, your Brother machine will automatically receive incoming faxes and voice callers will automatically receive faxes and produce a pseudo/double-ring to alert you subscribe ...
...Fax Only mode. Have someone send you a test fax: B If you hear static or interference on your answering machine. Troubleshooting Suggestions Make sure your machine has a dial tone by the external devices and telephone subscriber services you have on the same line as the... your machine is operating properly. If you received the test fax successfully, your fax line. 67 In External TAD mode, your Brother machine will automatically receive incoming faxes and voice callers will automatically receive faxes and produce a pseudo/double-ring to alert you subscribe ...
Basic Users Manual - English
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...features is not good, clean the scanner. (See Cleaning the scanner in appendix A in copies. (MFC-J410W only) Vertical black lines or streaks on copies are loading the document properly. (See Loading ...interruption is more sensitive to Call Waiting or some other custom feature on the scanner. Troubleshooting Sending Faxes (continued) Difficulty Poor fax send quality. Deactivate the machine by turning Easy Receive ...Difficulties Difficulty Suggestions Cannot make a copy. Brother's ECM (Error Correction Mode) feature should help overcome this problem by pressing Stop/Exit.
...features is not good, clean the scanner. (See Cleaning the scanner in appendix A in copies. (MFC-J410W only) Vertical black lines or streaks on copies are loading the document properly. (See Loading ...interruption is more sensitive to Call Waiting or some other custom feature on the scanner. Troubleshooting Sending Faxes (continued) Difficulty Poor fax send quality. Deactivate the machine by turning Easy Receive ...Difficulties Difficulty Suggestions Cannot make a copy. Brother's ECM (Error Correction Mode) feature should help overcome this problem by pressing Stop/Exit.
Basic Users Manual - English
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..." from within Windows®, take out the memory card before you continue. 4 If an error message appears when you installed the Windows® 2000 update? Troubleshooting PhotoCapture Center® Difficulties Difficulty Removable Disk does not work , turn off . (See Borderless printing and Cropping in chapter 8 in again. 3 If you have to...
..." from within Windows®, take out the memory card before you continue. 4 If an error message appears when you installed the Windows® 2000 update? Troubleshooting PhotoCapture Center® Difficulties Difficulty Removable Disk does not work , turn off . (See Borderless printing and Cropping in chapter 8 in again. 3 If you have to...
Basic Users Manual - English
Page 87
... having problems sending or receiving a fax due to possible interference on your telephone line, you change the modem speed to use it only when needed. Troubleshooting Dial Tone B Setting the dial tone to choose Initial Setup. Press OK. Press OK. b Press a or b to Detection will shorten the dial detect ...OK. a Press Menu. c Press a or b to Basic(for VoIP) reduces the modem speed to choose Initial Setup. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to choose Compatibility. a Press Menu. Press OK.
... having problems sending or receiving a fax due to possible interference on your telephone line, you change the modem speed to use it only when needed. Troubleshooting Dial Tone B Setting the dial tone to choose Initial Setup. Press OK. Press OK. b Press a or b to Detection will shorten the dial detect ...OK. a Press Menu. c Press a or b to Basic(for VoIP) reduces the modem speed to choose Initial Setup. To improve compatibility with most VoIP services, Brother recommends changing the compatibility setting to choose Compatibility. a Press Menu. Press OK.
Basic Users Manual - English
Page 121
... interference 73 multi-line (PBX 35 Text, entering 91 special characters 91 Transferring your faxes or Fax Journal report 59 Transparencies 16, 18, 19, 94 Troubleshooting 63 document jam 60 error messages on LCD 54 if you are having difficulty copying 69 incoming calls 69 Network 72 phone line or connections...
... interference 73 multi-line (PBX 35 Text, entering 91 special characters 91 Transferring your faxes or Fax Journal report 59 Transparencies 16, 18, 19, 94 Troubleshooting 63 document jam 60 error messages on LCD 54 if you are having difficulty copying 69 incoming calls 69 Network 72 phone line or connections...
Quick Setup Guide - English
Page 22
If you are using an authentication and encryption method that requires a Password (Network Key), go to Troubleshooting on page 24. For details, see Entering Text for Wireless Settings on the printed report and refer to c. To enter the number 3, press the 3 key ... pad seven times. For Windows® Users: Now go to Page 26 For Macintosh Users: Now go to accept. For Wireless Network Users Connecting the Brother machine to the wireless network IMPORTANT You must have entered. If a list of your machine, press Menu. d Your machine will show the wireless signal strength...
If you are using an authentication and encryption method that requires a Password (Network Key), go to Troubleshooting on page 24. For details, see Entering Text for Wireless Settings on the printed report and refer to c. To enter the number 3, press the 3 key ... pad seven times. For Windows® Users: Now go to Page 26 For Macintosh Users: Now go to accept. For Wireless Network Users Connecting the Brother machine to the wireless network IMPORTANT You must have entered. If a list of your machine, press Menu. d Your machine will show the wireless signal strength...