Users Manual - English
Page 15
...Laser safety A-3 FDA regulations A-4 Important safety instructions A-4 Choosing a location A-6 To use the machine safely A-7 Trademarks...A-10 B Menu and Features On-screen programming B-1 Menu table ...B-1 Memory storage B-1 Menu keys ...B-2 Menu Table...B-3 Copy options key B-14 Entering Text ...B-15 C Troubleshooting and routine maintenance Troubleshooting C-1 Error... C-37 Replacing the transfer roller C-39 Machine Information C-40 Checking the Serial Numbers C-40 Checking the Page Counters C-40 Checking remaining life of parts C-40 Packing and shipping the machine C-41 xiii
...Laser safety A-3 FDA regulations A-4 Important safety instructions A-4 Choosing a location A-6 To use the machine safely A-7 Trademarks...A-10 B Menu and Features On-screen programming B-1 Menu table ...B-1 Memory storage B-1 Menu keys ...B-2 Menu Table...B-3 Copy options key B-14 Entering Text ...B-15 C Troubleshooting and routine maintenance Troubleshooting C-1 Error... C-37 Replacing the transfer roller C-39 Machine Information C-40 Checking the Serial Numbers C-40 Checking the Page Counters C-40 Checking remaining life of parts C-40 Packing and shipping the machine C-41 xiii
Users Manual - English
Page 24
... If your machine will continue for about 40 seconds, and the LCD continues to show Receiving. ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for these quiet beeps each is set to check a fax transmission while it will know if you may send and receive fax messages that had an... error. The fax 'handshake' is sending a fax, the fax machine sends fax calling tones (CNG tones). If they will continue to send the "chirps" for about 60 seconds after you dial and press Black Start or Color Start and they do, you are quiet...
... If your machine will continue for about 40 seconds, and the LCD continues to show Receiving. ECM (Error Correction Mode) The Error Correction Mode (ECM) is a way for these quiet beeps each is set to check a fax transmission while it will know if you may send and receive fax messages that had an... error. The fax 'handshake' is sending a fax, the fax machine sends fax calling tones (CNG tones). If they will continue to send the "chirps" for about 60 seconds after you dial and press Black Start or Color Start and they do, you are quiet...
Users Manual - English
Page 121
... Menu Selections Options Descriptions Page 1. Notification On MDN Off Sends notification messages. Poll Frequency (01-60) 10Min Sets the interval for checking for new messages. 2. Del Error On Mail Off Deletes error mails automatically. 5. B - 11 Chapter B Select & Set Select & Set to accept to the POP3 server. 1. Mail Address 2. See Network User's Guide on...
... Menu Selections Options Descriptions Page 1. Notification On MDN Off Sends notification messages. Poll Frequency (01-60) 10Min Sets the interval for checking for new messages. 2. Del Error On Mail Off Deletes error mails automatically. 5. B - 11 Chapter B Select & Set Select & Set to accept to the POP3 server. 1. Mail Address 2. See Network User's Guide on...
Users Manual - English
Page 126
... is not completely closed . Send the fax again or connect the machine to check your machine identifies the problem and displays an error message. Visit us at http://solutions.brother.com. Check Tray#1 Check Tray#2 The indicated tray is Check the other fax machine's polling setup. Close the back cover of the machine. C cover(1) C - 1 You can...
... is not completely closed . Send the fax again or connect the machine to check your machine identifies the problem and displays an error message. Visit us at http://solutions.brother.com. Check Tray#1 Check Tray#2 The indicated tray is Check the other fax machine's polling setup. Close the back cover of the machine. C cover(1) C - 1 You can...
Users Manual - English
Page 128
...Black Start or Color Start to ...one. (See Replacing a toner cartridge on page D-4.) Paper Jam A1 Paper Jam A2 Paper Jam B Remove the jammed paper. Add more memory. (See Installing additional memory on page C-29.) X = C, M, Y, K Toner Error The machine has detected an incompatible toner cartridge. See the alphanumerical diagram to check... on the location. (See Paper jams on page 5-3.) -OR- Clear the faxes from the output tray. Replace Fuser It is full of paper. Call Brother...
...Black Start or Color Start to ...one. (See Replacing a toner cartridge on page D-4.) Paper Jam A1 Paper Jam A2 Paper Jam B Remove the jammed paper. Add more memory. (See Installing additional memory on page C-29.) X = C, M, Y, K Toner Error The machine has detected an incompatible toner cartridge. See the alphanumerical diagram to check... on the location. (See Paper jams on page 5-3.) -OR- Clear the faxes from the output tray. Replace Fuser It is full of paper. Call Brother...
Users Manual - English
Page 130
Troubleshooting and routine maintenance Checking if the machine has faxes in its memory 1 Press Menu/Set, 9, 0, 1. 2 If the LCD shows No Data, there are ...leave the faxes in the machine's memory. -OR- Forwarding faxes to your PC, press 1. -OR- Note If there is an error on the machine's LCD, after the faxes have not set PC Fax Receive on the machine. (See PC Fax Receive on the CD...and then turn on PC Fax Receiving on the PC. (For details about PC Fax Receive, see Brother PC-FAX software in the Software User's Guide on page 8-3.) During setup the LCD will be forwarded. 2 Press Black...
Troubleshooting and routine maintenance Checking if the machine has faxes in its memory 1 Press Menu/Set, 9, 0, 1. 2 If the LCD shows No Data, there are ...leave the faxes in the machine's memory. -OR- Forwarding faxes to your PC, press 1. -OR- Note If there is an error on the machine's LCD, after the faxes have not set PC Fax Receive on the machine. (See PC Fax Receive on the CD...and then turn on PC Fax Receiving on the PC. (For details about PC Fax Receive, see Brother PC-FAX software in the Software User's Guide on page 8-3.) During setup the LCD will be forwarded. 2 Press Black...
Users Manual - English
Page 132
... you remove the jammed paper, there may jam in the machine's memory. C C - 7 Paper may be more paper jammed somewhere else. Please check the machine thoroughly. After you where to find the jammed paper. C B A1 A2 Troubleshooting and routine maintenance WARNING The fusing unit and the parts ...around it are hot! Check where the jam is stained with toner, print several test pages before restarting your print job. One of the following LCD messages will resume printing automatically. If the error message still appears on the next few pages to tell...
... you remove the jammed paper, there may jam in the machine's memory. C C - 7 Paper may be more paper jammed somewhere else. Please check the machine thoroughly. After you where to find the jammed paper. C B A1 A2 Troubleshooting and routine maintenance WARNING The fusing unit and the parts ...around it are hot! Check where the jam is stained with toner, print several test pages before restarting your print job. One of the following LCD messages will resume printing automatically. If the error message still appears on the next few pages to tell...
Users Manual - English
Page 137
... to the machine. However, if you send a PC FAX message and get transmission errors due to possible interference on page 5-2). Menu Setting Difficulties The machine beeps when you ...Faxes Poor fax send quality Change your machine's scanner operation. Make a copy to check your resolution to Call Waiting or some other custom feature on the line as CNG ... Quality Difficulties Vertical streaks appear in Fax mode. When your scanner is recommended. For Example: Your Brother machine handles the Caller ID subscriber service. The Setup Receive setting (Menu/Set, 2, 1) and Setup...
... to the machine. However, if you send a PC FAX message and get transmission errors due to possible interference on page 5-2). Menu Setting Difficulties The machine beeps when you ...Faxes Poor fax send quality Change your machine's scanner operation. Make a copy to check your resolution to Call Waiting or some other custom feature on the line as CNG ... Quality Difficulties Vertical streaks appear in Fax mode. When your scanner is recommended. For Example: Your Brother machine handles the Caller ID subscriber service. The Setup Receive setting (Menu/Set, 2, 1) and Setup...
Users Manual - English
Page 138
...sure: • The machine is plugged in the File menu and select the Brother TWAIN driver. If the error message continues leave the machine for several minutes and then try again. Select 'Brother MFC-9420CN', and right-click. Please make sure you connect the interface cable to see if...and computer. (See the Quick Setup Guide). -OR- • The correct printer driver has been installed and selected. -OR- • Check to the machine correctly. (See the Quick Setup Guide.) The machine cannot print full pages of Memory message occurs. Troubleshooting and routine maintenance ...
...sure: • The machine is plugged in the File menu and select the Brother TWAIN driver. If the error message continues leave the machine for several minutes and then try again. Select 'Brother MFC-9420CN', and right-click. Please make sure you connect the interface cable to see if...and computer. (See the Quick Setup Guide). -OR- • The correct printer driver has been installed and selected. -OR- • Check to the machine correctly. (See the Quick Setup Guide.) The machine cannot print full pages of Memory message occurs. Troubleshooting and routine maintenance ...
Users Manual - English
Page 139
... the 'Brother MFC-9420CN'. This program will repair and reinstall the software. Machine does not print from 'Spool Data Format.' 'Unable to write to check: (Load=, Run=command lines in the Software User's Guide on the LCD Display. 3. Check with your software. Sometimes it is curled, you are printed in use' Error Message appears. 'MFC is no...
... the 'Brother MFC-9420CN'. This program will repair and reinstall the software. Machine does not print from 'Spool Data Format.' 'Unable to write to check: (Load=, Run=command lines in the Software User's Guide on the LCD Display. 3. Check with your software. Sometimes it is curled, you are printed in use' Error Message appears. 'MFC is no...
Software Users Manual - English
Page 15
...Brother MFC-9420CN Printer if you are using a parallel cable or if you are using the Status Monitor software, right click the Status Monitor icon and choose Help. 1 - 7 Note ■ You can check the device status at anytime by condition. Yellow icon means a warning. Red icon means a printing error...monitor the status of one or more devices, allowing you to get immediate notification of errors such as paper empty or paper jam. 1 Turning on the status monitor 1 Click Brother MFC-9420CN (XXX)* Printer located in the Start/All Programs/Brother/MFL-Pro Suite MFC-9420CN/Status Monitor on your...
...Brother MFC-9420CN Printer if you are using a parallel cable or if you are using the Status Monitor software, right click the Status Monitor icon and choose Help. 1 - 7 Note ■ You can check the device status at anytime by condition. Yellow icon means a warning. Red icon means a printing error...monitor the status of one or more devices, allowing you to get immediate notification of errors such as paper empty or paper jam. 1 Turning on the status monitor 1 Click Brother MFC-9420CN (XXX)* Printer located in the Start/All Programs/Brother/MFL-Pro Suite MFC-9420CN/Status Monitor on your...
Software Users Manual - English
Page 94
... you can set update intervals. To hide the window, go to menu bar, Color Calibration and choose Get device data. To show the window. Color Calibration This setting helps you can check the device status by clicking the Status Monitor icon in the DeviceSettings tab of ControlCenter2... Status Monitor, you see error messages such as paper empty or paper jam at pre-set what interval the software will attempt to the menu bar, Brother Status Monitor and choose Preferences. Quitting the window Go to improve color density by choosing Brother Status Monitor located in ControlCenter2...
... you can set update intervals. To hide the window, go to menu bar, Color Calibration and choose Get device data. To show the window. Color Calibration This setting helps you can check the device status by clicking the Status Monitor icon in the DeviceSettings tab of ControlCenter2... Status Monitor, you see error messages such as paper empty or paper jam at pre-set what interval the software will attempt to the menu bar, Brother Status Monitor and choose Preferences. Quitting the window Go to improve color density by choosing Brother Status Monitor located in ControlCenter2...
Network Users Manual - English
Page 29
... frequency. 3 Press Menu/Set. 4 Press Stop/Exit. Front Panel Setup Setup Mail RX This menu has five selections Auto Polling, Poll Frequency, Header, Del Error Mail and Notification. "No Mail" will be printed when the received message is printed (Subject+From+To or All or None). 1 Press Menu/Set, 6,...Press ▲ or ▼ to select All or Subject+From+To or None. 3 Press Menu/Set. 4 Press Stop/Exit. Poll Frequency Sets the interval for checking for new messages on the POP3 server (default is polled. 1 Press Menu/Set, 6, 3, 1. 2 Press ▲ or ▼ to On the machine automatically...
... frequency. 3 Press Menu/Set. 4 Press Stop/Exit. Front Panel Setup Setup Mail RX This menu has five selections Auto Polling, Poll Frequency, Header, Del Error Mail and Notification. "No Mail" will be printed when the received message is printed (Subject+From+To or All or None). 1 Press Menu/Set, 6,...Press ▲ or ▼ to select All or Subject+From+To or None. 3 Press Menu/Set. 4 Press Stop/Exit. Poll Frequency Sets the interval for checking for new messages on the POP3 server (default is polled. 1 Press Menu/Set, 6, 3, 1. 2 Press ▲ or ▼ to On the machine automatically...
Network Users Manual - English
Page 82
Make sure that the Brother LPR Port driver is unable to print while other jobs are having trouble printing on page 3-15 Error during printing If you try from the initial setup again. For information how to reset... execute the print job again after the other users are printing large amounts of your print server appears. many pages or color pages with high resolution), the printer is correctly installed and configured according to the Windows® 98/98SE/Me or Windows...it does not work, then reset the print server back to -Peer network (LPR method), check the following selection.
Make sure that the Brother LPR Port driver is unable to print while other jobs are having trouble printing on page 3-15 Error during printing If you try from the initial setup again. For information how to reset... execute the print job again after the other users are printing large amounts of your print server appears. many pages or color pages with high resolution), the printer is correctly installed and configured according to the Windows® 98/98SE/Me or Windows...it does not work, then reset the print server back to -Peer network (LPR method), check the following selection.