Network Users Manual - English
Page 1
... wireless network settings, security settings and Internet fax settings using your Brother machine, see the Network Glossary. To find supported protocol information and detailed troubleshooting tips. Version A ENG To download the latest manual, please visit the Brother Solutions Center at (http://solutions.brother.com/). You can also find basic information about special printing solutions...
... wireless network settings, security settings and Internet fax settings using your Brother machine, see the Network Glossary. To find supported protocol information and detailed troubleshooting tips. Version A ENG To download the latest manual, please visit the Brother Solutions Center at (http://solutions.brother.com/). You can also find basic information about special printing solutions...
Network Users Manual - English
Page 5
7 Internet fax (For MFC-7460DN, MFC-7860DN and MFC-7860DW: available as a download) 52 Internet fax Overview...52 Important information on Internet fax 53 How to Internet fax...54 Sending an Internet fax ...54 ... Web Based Management (web browser 64 Sending an E-mail with user authentication 65 Secure Management using BRAdmin Professional 3 (Windows 66 Using BRAdmin Professional securely 66 9 Troubleshooting 67 Overview...67 Identifying your problem ...67 A Appendix A 74 Supported protocols and security features 74 B Index 75 iv
7 Internet fax (For MFC-7460DN, MFC-7860DN and MFC-7860DW: available as a download) 52 Internet fax Overview...52 Important information on Internet fax 53 How to Internet fax...54 Sending an Internet fax ...54 ... Web Based Management (web browser 64 Sending an E-mail with user authentication 65 Secure Management using BRAdmin Professional 3 (Windows 66 Using BRAdmin Professional securely 66 9 Troubleshooting 67 Overview...67 Identifying your problem ...67 A Appendix A 74 Supported protocols and security features 74 B Index 75 iv
Network Users Manual - English
Page 24
... step p. Apply Settings? 1.Yes 2.No Do one of the following: If you chose Yes, go back to Troubleshooting in the Quick Setup Guide. Configuring your machine for a wireless network (For HL-2280DW, DCP-7070DW and MFC-7860DW) l Enter the WEP key you wrote down in step a and press OK. Go to step...
... step p. Apply Settings? 1.Yes 2.No Do one of the following: If you chose Yes, go back to Troubleshooting in the Quick Setup Guide. Configuring your machine for a wireless network (For HL-2280DW, DCP-7070DW and MFC-7860DW) l Enter the WEP key you wrote down in step a and press OK. Go to step...
Network Users Manual - English
Page 26
...computer as a Registrar, you can install the printer driver after the wireless configuration by 3 following the on the printed report and refer to Troubleshooting in advance. If the connection failed, check the error code on -screen instructions. If you want to install the full driver and software package... please choose Install MFL-Pro Suite from the CD-ROM menu. 21 Configuring your machine for a wireless network (For HL-2280DW, DCP-7070DW and MFC-7860DW) Windows Vista®/Windows® 7 3 If you are using your computer as a Registrar, follow the steps in the Quick Setup Guide ...
...computer as a Registrar, you can install the printer driver after the wireless configuration by 3 following the on the printed report and refer to Troubleshooting in advance. If the connection failed, check the error code on -screen instructions. If you want to install the full driver and software package... please choose Install MFL-Pro Suite from the CD-ROM menu. 21 Configuring your machine for a wireless network (For HL-2280DW, DCP-7070DW and MFC-7860DW) Windows Vista®/Windows® 7 3 If you are using your computer as a Registrar, follow the steps in the Quick Setup Guide ...
Network Users Manual - English
Page 42
a Press Menu. Control panel setup Printing the WLAN report (For HL-2280DW, DCP-7070DW and MFC-7860DW) 5 The WLAN Report prints your machine's wireless status report. d Press Start. 37 b (For MFC models) Press a or b to choose Print Reports. (For DCP models) Press a or b to Troubleshooting in the Quick Setup Guide. Press OK. If the wireless connection failed, check the error code on the printed report and refer to choose Machine Info.. c Press a or b to choose WLAN Report. 5 Press OK.
a Press Menu. Control panel setup Printing the WLAN report (For HL-2280DW, DCP-7070DW and MFC-7860DW) 5 The WLAN Report prints your machine's wireless status report. d Press Start. 37 b (For MFC models) Press a or b to choose Print Reports. (For DCP models) Press a or b to Troubleshooting in the Quick Setup Guide. Press OK. If the wireless connection failed, check the error code on the printed report and refer to choose Machine Info.. c Press a or b to choose WLAN Report. 5 Press OK.
Network Users Manual - English
Page 72
... the lists below 9 I want to check my network devices are unable to resolve typical network problems you are working properly. (See page 72.) 67 9 Troubleshooting 9 Overview 9 This chapter explains how to resolve your problem, please visit the Brother Solutions Center at: http://solutions...
... the lists below 9 I want to check my network devices are unable to resolve typical network problems you are working properly. (See page 72.) 67 9 Troubleshooting 9 Overview 9 This chapter explains how to resolve your problem, please visit the Brother Solutions Center at: http://solutions...
Network Users Manual - English
Page 73
...there a wireless computer, Bluetooth supported device, microwave oven or digital cordless phone near the Brother machine or the WLAN access point/router? Troubleshooting I 'm using security software. Move your Brother machine to an obstruction-free area, or closer to search for example) between your ... using security software? Is your security settings (SSID/Network Key) correct? Are there any obstructions (walls or furniture, for the Brother machine again on the network during the MFL-Pro Suite installation. For more information about 3.3 feet (1 meter) from ...
...there a wireless computer, Bluetooth supported device, microwave oven or digital cordless phone near the Brother machine or the WLAN access point/router? Troubleshooting I 'm using security software. Move your Brother machine to an obstruction-free area, or closer to search for example) between your ... using security software? Is your security settings (SSID/Network Key) correct? Are there any obstructions (walls or furniture, for the Brother machine again on the network during the MFL-Pro Suite installation. For more information about 3.3 feet (1 meter) from ...
Network Users Manual - English
Page 74
...using security software. Troubleshooting The Brother machine cannot print or scan over the network. Use the Network Connection Repair Tool to verify the IP address and the Subnet Mask, ask the network administrator or visit the Brother Solutions Center at http://solutions.brother.com/. ... security software? on the network even after the successful installation. For more information on how to fix the Brother machine's network settings. Is your Brother machine assigned with Administrator privileges. • Make sure that both the IP addresses and Subnet Masks of your...
...using security software. Troubleshooting The Brother machine cannot print or scan over the network. Use the Network Connection Repair Tool to verify the IP address and the Subnet Mask, ask the network administrator or visit the Brother Solutions Center at http://solutions.brother.com/. ... security software? on the network even after the successful installation. For more information on how to fix the Brother machine's network settings. Is your Brother machine assigned with Administrator privileges. • Make sure that both the IP addresses and Subnet Masks of your...
Network Users Manual - English
Page 75
... Network Connection Repair Tool box using the Network Connection Repair Tool, ask the network administrator for 64-bit OS users, Browny02, Brother, BrotherNetTool.exe to run the program. Troubleshooting The Brother machine cannot print or scan over the network. This is not found on the network even after using Status Monitor. Right-click...
... Network Connection Repair Tool box using the Network Connection Repair Tool, ask the network administrator for 64-bit OS users, Browny02, Brother, BrotherNetTool.exe to run the program. Troubleshooting The Brother machine cannot print or scan over the network. This is not found on the network even after using Status Monitor. Right-click...
Network Users Manual - English
Page 76
... fail? Is there anything else I can do? Interface Solution wired/ wireless If you connecting the Brother machine to print, see Printing the WLAN report (For HL-2280DW, 9 DCP-7070DW and MFC-7860DW) on page 37.) If there is an error code on the printed WLAN report, see...be rejecting access. Some security software might block access without showing a security alert dialog. The Brother machine is still in the print queue of your computer, delete wireless it . Troubleshooting The Brother machine cannot print or scan over the network. Are you did not choose to accept the ...
... fail? Is there anything else I can do? Interface Solution wired/ wireless If you connecting the Brother machine to print, see Printing the WLAN report (For HL-2280DW, 9 DCP-7070DW and MFC-7860DW) on page 37.) If there is an error code on the printed WLAN report, see...be rejecting access. Some security software might block access without showing a security alert dialog. The Brother machine is still in the print queue of your computer, delete wireless it . Troubleshooting The Brother machine cannot print or scan over the network. Are you did not choose to accept the ...
Network Users Manual - English
Page 77
...Subnet Mask are used for the security software settings. Question Interface Solution Is your Brother machine assigned with an available IP address? in First check the following port numbers are set correctly. Troubleshooting I'm using the Network Connection Repair Tool. machine? If the Link Status shows Link...For how to open the port, see Printing the WLAN report (For HL-2280DW, DCP-7070DW and MFC-7860DW) on page 37.) If there is working properly. Is the Brother machine connecting to the same network as IP address? I check the link wired/ Print the Network ...
...Subnet Mask are used for the security software settings. Question Interface Solution Is your Brother machine assigned with an available IP address? in First check the following port numbers are set correctly. Troubleshooting I'm using the Network Connection Repair Tool. machine? If the Link Status shows Link...For how to open the port, see Printing the WLAN report (For HL-2280DW, DCP-7070DW and MFC-7860DW) on page 37.) If there is working properly. Is the Brother machine connecting to the same network as IP address? I check the link wired/ Print the Network ...
Network Users Manual - English
Page 78
in I can do? on page 68. 9 73 Interface wired/ wireless Solution See the instructions supplied with your security settings (SSID/Network Key) correct? For details of the above, however, I'm still having problems. Is there anything else I cannot complete the wireless network setup configuration. Troubleshooting I want to check my network devices are working properly. (continued) Question I have checked and tried all of the SSID and the Network Key, see Are your WLAN access point/router to find the SSID and the Network Key information and set them correctly.
in I can do? on page 68. 9 73 Interface wired/ wireless Solution See the instructions supplied with your security settings (SSID/Network Key) correct? For details of the above, however, I'm still having problems. Is there anything else I cannot complete the wireless network setup configuration. Troubleshooting I want to check my network devices are working properly. (continued) Question I have checked and tried all of the SSID and the Network Key, see Are your WLAN access point/router to find the SSID and the Network Key information and set them correctly.
Software Users Manual - English
Page 47
...icon and choose Help. • The automatic firmware update feature is active when the status monitor feature is also a link to the Troubleshooting and Brother Genuine Supplies Web site. The Status Monitor icon will find the button or Status Monitor icon on the taskbar.To show the Status ...Monitor icon on startup during installation, you will appear in Start/All Programs/Brother/MFC-XXXX on Brother genuine supplies. There is active. 39 Click the Visit the Genuine Supplies website button for monitoring the status of one or more...
...icon and choose Help. • The automatic firmware update feature is active when the status monitor feature is also a link to the Troubleshooting and Brother Genuine Supplies Web site. The Status Monitor icon will find the button or Status Monitor icon on the taskbar.To show the Status ...Monitor icon on startup during installation, you will appear in Start/All Programs/Brother/MFC-XXXX on Brother genuine supplies. There is active. 39 Click the Visit the Genuine Supplies website button for monitoring the status of one or more...
Users Manual - English
Page 3
... For technical help us on -line at http://www.brother-usa.com/service/. Your registration with Brother International Corporation, you of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) or visit us notify you will help , you must be recorded as confirmation of the purchase... within that country. You can check here for the latest firmware upgrade. http://solutions.brother.com/ Note You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most efficient way to register your product and ...
... For technical help us on -line at http://www.brother-usa.com/service/. Your registration with Brother International Corporation, you of a Brother authorized service center, call 1-877-BROTHER (1-877-276-8437) or visit us notify you will help , you must be recorded as confirmation of the purchase... within that country. You can check here for the latest firmware upgrade. http://solutions.brother.com/ Note You can download the latest software and utilities and read FAQs and troubleshooting tips to learn how to get the most efficient way to register your product and ...
Users Manual - English
Page 10
... for the operating system and connection type you set up your machine. Read this Guide for your machine and detailed troubleshooting tips. Follow the instructions for setting up your machine and installing the drivers and software for Printing, Scanning, Network ... and where do I find supported protocol information for trademarks and legal limitations. See troubleshooting tips. This Guide provides basic information about advanced network features of Brother machines along with explanations about general networking and common terms. This Guide provides useful information...
... for the operating system and connection type you set up your machine. Read this Guide for your machine and detailed troubleshooting tips. Follow the instructions for setting up your machine and installing the drivers and software for Printing, Scanning, Network ... and where do I find supported protocol information for trademarks and legal limitations. See troubleshooting tips. This Guide provides basic information about advanced network features of Brother machines along with explanations about general networking and common terms. This Guide provides useful information...
Users Manual - English
Page 13
... Routine maintenance 52 Replacing the consumable items 52 Replacing the toner cartridge 53 Cleaning the corona wire 58 Replacing the drum unit 59 B Troubleshooting 64 Error and maintenance messages 64 Transferring your faxes or Fax Journal report 69 Document Jams 70 Document is jammed in the top of ... is jammed at the back of the machine 73 Paper is jammed inside the machine 75 Paper is jammed in the Duplex Tray (MFC-7460DN and MFC-7860DW)..... 80 If you are having difficulty with your machine 82 Setting Dial Tone detection 91 Telephone line interference 91 Improving the print...
... Routine maintenance 52 Replacing the consumable items 52 Replacing the toner cartridge 53 Cleaning the corona wire 58 Replacing the drum unit 59 B Troubleshooting 64 Error and maintenance messages 64 Transferring your faxes or Fax Journal report 69 Document Jams 70 Document is jammed in the top of ... is jammed at the back of the machine 73 Paper is jammed inside the machine 75 Paper is jammed in the Duplex Tray (MFC-7460DN and MFC-7860DW)..... 80 If you are having difficulty with your machine 82 Setting Dial Tone detection 91 Telephone line interference 91 Improving the print...
Users Manual - English
Page 80
... the following: (For MFC-7360N and MFC-7460DN ) See Transferring your telephone line. The toner cartridge is not installed Pull out the drum unit and remove the toner properly. B Troubleshooting B Error and maintenance messages B As with any sophisticated office product, errors may occur and consumable items may need more help, the Brother Solutions Center offers...
... the following: (For MFC-7360N and MFC-7460DN ) See Transferring your telephone line. The toner cartridge is not installed Pull out the drum unit and remove the toner properly. B Troubleshooting B Error and maintenance messages B As with any sophisticated office product, errors may occur and consumable items may need more help, the Brother Solutions Center offers...
Users Manual - English
Page 81
Troubleshooting Error Message Cause Action Cover is Open The front cover is not completely Close the front cover ...clicks into the not properly installed. The ADF is open while loading a Close the ADF cover of the fuser unit (For MFC-7360N and MFC-7460DN ) does not rise to be lost when the machine is set to Off. (See Turning off , wait a few seconds...the document scanned from Manual to send or receive again. Leave the machine for 15 minutes with the power on. (For MFC-7860DW) Turn the power switch off Distinctive Ring on page 34.) Clean the corona wire on the drum unit. (See ...
Troubleshooting Error Message Cause Action Cover is Open The front cover is not completely Close the front cover ...clicks into the not properly installed. The ADF is open while loading a Close the ADF cover of the fuser unit (For MFC-7360N and MFC-7460DN ) does not rise to be lost when the machine is set to Off. (See Turning off , wait a few seconds...the document scanned from Manual to send or receive again. Leave the machine for 15 minutes with the power on. (For MFC-7860DW) Turn the power switch off Distinctive Ring on page 34.) Clean the corona wire on the drum unit. (See ...
Users Manual - English
Page 83
... progress Do one of the following: problem. (For MFC-7360N and MFC-7460DN ) Transferring your faxes or Fax Journal report on page 69 before... the power for several minutes and then reconnect it . If the problem continues, call Brother Customer Service. Replace Drum It is time to 100%. Replace the drum unit. (See Replacing the...faxes from the power for several minutes, then reconnect it . (For MFC-7860DW) Disconnect the machine from the memory. Troubleshooting Error Message Cause Action Not Available The requested function is not permitted to ...
... progress Do one of the following: problem. (For MFC-7360N and MFC-7460DN ) Transferring your faxes or Fax Journal report on page 69 before... the power for several minutes and then reconnect it . If the problem continues, call Brother Customer Service. Replace Drum It is time to 100%. Replace the drum unit. (See Replacing the...faxes from the power for several minutes, then reconnect it . (For MFC-7860DW) Disconnect the machine from the memory. Troubleshooting Error Message Cause Action Not Available The requested function is not permitted to ...
Users Manual - English
Page 85
... the machine's memory. d Press Stop/Exit. b Do one of the Advanced User's Guide.) If faxes are no faxes left in the memory, press 2. Troubleshooting Transferring your faxes or Fax Journal report B If the LCD shows: Init Unable XX Print Unable XX Scan Unable XX (MFC-7360N and MFC-7460DN) If it .
... the machine's memory. d Press Stop/Exit. b Do one of the Advanced User's Guide.) If faxes are no faxes left in the memory, press 2. Troubleshooting Transferring your faxes or Fax Journal report B If the LCD shows: Init Unable XX Print Unable XX Scan Unable XX (MFC-7360N and MFC-7460DN) If it .