Basic Users Guide - English
Page 6
... driver, scanner driver (FAX-2940 only 1) and PC-Fax Send software (FAX-2940 only) from your computer (FAX2940 only). Product Safety Guide Quick Setup Guide Basic User's Guide Advanced User's Guide Software User's Guide (MFC-7240 only) What's in it ? Where is it ? Visit us at http://solutions.brother.com/. 1 Not for Printing, Scanning, Remote Setup, PC-Fax and using . Learn more...
... driver, scanner driver (FAX-2940 only 1) and PC-Fax Send software (FAX-2940 only) from your computer (FAX2940 only). Product Safety Guide Quick Setup Guide Basic User's Guide Advanced User's Guide Software User's Guide (MFC-7240 only) What's in it ? Where is it ? Visit us at http://solutions.brother.com/. 1 Not for Printing, Scanning, Remote Setup, PC-Fax and using . Learn more...
Basic Users Guide - English
Page 7
... information 1 Using the documentation 1 Symbols and conventions used in the documentation 1 Accessing the Advanced User's Guide and Software User's Guide 2 Viewing Documentation (For FAX-2840 and FAX-2940 2 Viewing Documentation (For MFC-7240 3 Accessing Brother Support (Windows®) (MFC-7240 only 4 Accessing Brother Support (Macintosh) (MFC-7240 only 5 Control panel overview 6 2 Loading paper 9 Loading paper and print media 9 Loading paper in the standard...
... information 1 Using the documentation 1 Symbols and conventions used in the documentation 1 Accessing the Advanced User's Guide and Software User's Guide 2 Viewing Documentation (For FAX-2840 and FAX-2940 2 Viewing Documentation (For MFC-7240 3 Accessing Brother Support (Windows®) (MFC-7240 only 4 Accessing Brother Support (Macintosh) (MFC-7240 only 5 Control panel overview 6 2 Loading paper 9 Loading paper and print media 9 Loading paper in the standard...
Basic Users Guide - English
Page 11
You can view the Advanced User's Guide on the Documentation CD-ROM (for FAX-2840 and FAX-2940) or the Installer CD-ROM (for MFC-7240). 1 General Setup IMPORTANT NOTE Memory Storage Volume settings Automatic Daylight Saving Time Ecology features Toner Settings LCD Contrast Dial Prefix Mode Timer A Routine maintenance ...Telephone line services Additional dialing operations Additional ways to store numbers 6 Printing reports Fax reports Reports 7 Making copies Copy settings ix Table of Contents (Advanced User's Guide) The Advanced User's Guide explains the following features and operations.
You can view the Advanced User's Guide on the Documentation CD-ROM (for FAX-2840 and FAX-2940) or the Installer CD-ROM (for MFC-7240). 1 General Setup IMPORTANT NOTE Memory Storage Volume settings Automatic Daylight Saving Time Ecology features Toner Settings LCD Contrast Dial Prefix Mode Timer A Routine maintenance ...Telephone line services Additional dialing operations Additional ways to store numbers 6 Printing reports Fax reports Reports 7 Making copies Copy settings ix Table of Contents (Advanced User's Guide) The Advanced User's Guide explains the following features and operations.
Basic Users Guide - English
Page 14
... to use the advanced features for Fax, Copy, Printer 1, Scanner 1 and PC-Fax 1. b (Macintosh users) Double-click the Documentation CD-ROM icon, and then double-click index.html. c Click your language, point to View Guide, and then click the guide you are on the Documentation CD-ROM or the Installer CDROM. 1 For MFC-7240 Viewing Documentation...
... to use the advanced features for Fax, Copy, Printer 1, Scanner 1 and PC-Fax 1. b (Macintosh users) Double-click the Documentation CD-ROM icon, and then double-click index.html. c Click your language, point to View Guide, and then click the guide you are on the Documentation CD-ROM or the Installer CDROM. 1 For MFC-7240 Viewing Documentation...
Basic Users Guide - English
Page 36
... to cancel the fax. 24 4 Sending a fax 4 How to send a fax 4 The following steps show how to cancel the fax. For more advanced fax sending operations and settings, see Advanced User's Guide: Sending a fax. Broadcast Delayed Fax Batch TX Real Time TX Polled TX Overseas Mode Fax...
... to cancel the fax. 24 4 Sending a fax 4 How to send a fax 4 The following steps show how to cancel the fax. For more advanced fax sending operations and settings, see Advanced User's Guide: Sending a fax. Broadcast Delayed Fax Batch TX Real Time TX Polled TX Overseas Mode Fax...
Basic Users Guide - English
Page 37
... the Transmission Verification Report. A portion of the fax's first page appears on the Transmission Verification Report if Real Time Transmission is set to Off. (See Advanced User's Guide: Real Time Transmission.) • If your fax is successful, OK will only appear on the report. c Press Stop/Exit. Transmission Verification Report 4 You can use...
... the Transmission Verification Report. A portion of the fax's first page appears on the Transmission Verification Report if Real Time Transmission is set to Off. (See Advanced User's Guide: Real Time Transmission.) • If your fax is successful, OK will only appear on the report. c Press Stop/Exit. Transmission Verification Report 4 You can use...
Basic Users Guide - English
Page 57
You can change the amount of time that the machine stays in COPY mode after the last copy operation. (See Advanced User's Guide: Mode Timer.) b Place the document face down in the ADF. (See Using the automatic document feeder (ADF) uu page 22.) c Press Start. You can change ... 9 Press the temporary COPY key Options. 9 Making copies 9 How to illuminate it in green. Make sure you want to make two-sided copies, see Advanced User's Guide on the CD-ROM. Stop copying 9 To stop copying, press Stop/Exit. a When you are in COPY mode. The LCD shows: Stack Copies:01...
You can change the amount of time that the machine stays in COPY mode after the last copy operation. (See Advanced User's Guide: Mode Timer.) b Place the document face down in the ADF. (See Using the automatic document feeder (ADF) uu page 22.) c Press Start. You can change ... 9 Press the temporary COPY key Options. 9 Making copies 9 How to illuminate it in green. Make sure you want to make two-sided copies, see Advanced User's Guide on the CD-ROM. Stop copying 9 To stop copying, press Stop/Exit. a When you are in COPY mode. The LCD shows: Stack Copies:01...
Basic Users Guide - English
Page 67
...replace the toner cartridge. When a toner cartridge is a good idea to keep a new toner cartridge ready for use only Genuine Brother Brand toner cartridges. See Advanced User's Guide: Cleaning the machine. • If you change . • Wait to unpack the toner cartridge until immediately before you use...mode (Menu, 1, 7, and choose Continue). Note To force the machine to continue printing after approximately 700 pages for FAX-2840 and MFC-7240; The toner cartridge that you get a Replace Toner message. The machine will reset the Replace Toner mode. The High Yield toner ...
...replace the toner cartridge. When a toner cartridge is a good idea to keep a new toner cartridge ready for use only Genuine Brother Brand toner cartridges. See Advanced User's Guide: Cleaning the machine. • If you change . • Wait to unpack the toner cartridge until immediately before you use...mode (Menu, 1, 7, and choose Continue). Note To force the machine to continue printing after approximately 700 pages for FAX-2840 and MFC-7240; The toner cartridge that you get a Replace Toner message. The machine will reset the Replace Toner mode. The High Yield toner ...
Basic Users Guide - English
Page 75
...before you replace the drum unit, clean the inside of the machine. (See Advanced User's Guide: Cleaning the machine.) • Wait to cool the internal parts of the machine that are extremely hot. HOT SURFACE A After you touch the internal parts of the machine will be extremely hot. a Open the front cover,...with cold water. • Every time you put it in the machine. Wait for the internal fan to unpack the new drum unit until immediately before you have just used the machine, some internal parts of the machine. 63 Replacing the drum unit A Important • While removing the ...
...before you replace the drum unit, clean the inside of the machine. (See Advanced User's Guide: Cleaning the machine.) • Wait to cool the internal parts of the machine that are extremely hot. HOT SURFACE A After you touch the internal parts of the machine will be extremely hot. a Open the front cover,...with cold water. • Every time you put it in the machine. Wait for the internal fan to unpack the new drum unit until immediately before you have just used the machine, some internal parts of the machine. 63 Replacing the drum unit A Important • While removing the ...
Basic Users Guide - English
Page 83
...on . If the problem continues, call Brother Customer Service. Do one of the machine. answer or is not installed Pull out the drum unit. No Toner The toner cartridge is busy. Take out the toner correctly. Clean the paper pick-up roller. (See B Advanced User's Guide: Cleaning the paper pick-up roller may... Verify the number and try again. Troubleshooting Error Message Cause Action Init Unable XX The machine has a mechanical problem. (For FAX-2840 and MFC-7240 ) Received fax messages still in memory will not lose any important messages.
...on . If the problem continues, call Brother Customer Service. Do one of the machine. answer or is not installed Pull out the drum unit. No Toner The toner cartridge is busy. Take out the toner correctly. Clean the paper pick-up roller. (See B Advanced User's Guide: Cleaning the paper pick-up roller may... Verify the number and try again. Troubleshooting Error Message Cause Action Init Unable XX The machine has a mechanical problem. (For FAX-2840 and MFC-7240 ) Received fax messages still in memory will not lose any important messages.
Basic Users Guide - English
Page 84
... with the power on . (For FAX-2940) Turn the power switch off Fax Storage to avoid storing more faxes in the memory. (See Advanced User's Guide: Printing a fax from the memory and Fax Storage.) Print operation in process Do one of the following: Reduce the print resolution. (See...for 15 minutes with the power on . If the problem continues, call Brother Customer Service. Print the faxes that are stored in process Do one of the following: (For FAX-2840 and MFC-7240) See Transferring your faxes or Fax Journal report uu page 74 before disconnecting the ...
... with the power on . (For FAX-2940) Turn the power switch off Fax Storage to avoid storing more faxes in the memory. (See Advanced User's Guide: Printing a fax from the memory and Fax Storage.) Print operation in process Do one of the following: Reduce the print resolution. (See...for 15 minutes with the power on . If the problem continues, call Brother Customer Service. Print the faxes that are stored in process Do one of the following: (For FAX-2840 and MFC-7240) See Transferring your faxes or Fax Journal report uu page 74 before disconnecting the ...
Basic Users Guide - English
Page 85
... the end of paper in Continue mode, see Advanced User's Guide: Toner Settings. Then, turn the power switch off , wait a few seconds, and then turn it on . If the problem continues, call Brother Customer Service. The machine has a mechanical problem. (For FAX-2840 and MFC-7240) See Transferring your faxes or Fax Journal report...
... the end of paper in Continue mode, see Advanced User's Guide: Toner Settings. Then, turn the power switch off , wait a few seconds, and then turn it on . If the problem continues, call Brother Customer Service. The machine has a mechanical problem. (For FAX-2840 and MFC-7240) See Transferring your faxes or Fax Journal report...
Basic Users Guide - English
Page 96
...think there is a problem with the way your faxes look, make a copy to send the fax again. Calls must call Brother Customer Service at http://solutions.brother.com/. • If you think there is a problem with your machine, check the chart below and follow the troubleshooting ...looks good, you need additional help , you must be made from another fax machine. Clean the corona wire on Auto Reduction. (See Advanced User's Guide: Printing a reduced incoming fax.) 84 Suggestions Usually this is with the sending machine. The corona wire for printing may be your machine. ...
...think there is a problem with the way your faxes look, make a copy to send the fax again. Calls must call Brother Customer Service at http://solutions.brother.com/. • If you think there is a problem with your machine, check the chart below and follow the troubleshooting ...looks good, you need additional help , you must be made from another fax machine. Clean the corona wire on Auto Reduction. (See Advanced User's Guide: Printing a reduced incoming fax.) 84 Suggestions Usually this is with the sending machine. The corona wire for printing may be your machine. ...
Basic Users Guide - English
Page 99
...a copy to check your business, a separate line with custom features. It may be out of memory. Try sending the fax again. (MFC-7240 only) If you are typically caused by dirt or correction fluid on FAX mode. If you send are sending a PC-Fax message and..., try to your telephone line. Brother's ECM feature B should help overcome this problem by pressing Stop/Exit. Vertical black lines when sending. Transmission Verification Report says RESULT:NG. If the copy quality is not good, clean the scanner. (See Advanced User's Guide: Cleaning the machine.) There is recommended...
...a copy to check your business, a separate line with custom features. It may be out of memory. Try sending the fax again. (MFC-7240 only) If you are typically caused by dirt or correction fluid on FAX mode. If you send are sending a PC-Fax message and..., try to your telephone line. Brother's ECM feature B should help overcome this problem by pressing Stop/Exit. Vertical black lines when sending. Transmission Verification Report says RESULT:NG. If the copy quality is not good, clean the scanner. (See Advanced User's Guide: Cleaning the machine.) There is recommended...
Basic Users Guide - English
Page 101
..., Scan or Get Photo and click Select to cancel print jobs. See Advanced User's Guide: Cleaning the paper pick-up roller. In PageManager, click File, Select Source and choose the Brother TWAIN driver. This program will repair and reinstall the software. Try to ... scan. (Macintosh) OCR does not work. See Software User's Guide: Scanning a document using the ICA Scanner Driver. The machine does not print from http://nj.newsoft.com.tw/download/brother/PM9SEInstaller_BR_multilang.dmg Software difficulties (For MFC-7240) Difficulties Cannot install software or print. Cannot perform '2...
..., Scan or Get Photo and click Select to cancel print jobs. See Advanced User's Guide: Cleaning the paper pick-up roller. In PageManager, click File, Select Source and choose the Brother TWAIN driver. This program will repair and reinstall the software. Try to ... scan. (Macintosh) OCR does not work. See Software User's Guide: Scanning a document using the ICA Scanner Driver. The machine does not print from http://nj.newsoft.com.tw/download/brother/PM9SEInstaller_BR_multilang.dmg Software difficulties (For MFC-7240) Difficulties Cannot install software or print. Cannot perform '2...
Basic Users Guide - English
Page 102
... setting may be too thick or have triggered the machine's internal safety mechanisms. Turn the machine off Toner Save in the machine menu settings. (See Advanced User's Guide: Toner Save.) (For MFC-7240) Uncheck Toner Save Mode in the Advanced tab in the printer driver. (See Software User's Guide: Advanced tab.) Adjust the Print Density by pressing Menu...
... setting may be too thick or have triggered the machine's internal safety mechanisms. Turn the machine off Toner Save in the machine menu settings. (See Advanced User's Guide: Toner Save.) (For MFC-7240) Uncheck Toner Save Mode in the Advanced tab in the printer driver. (See Software User's Guide: Advanced tab.) Adjust the Print Density by pressing Menu...
Basic Users Guide - English
Page 104
...media uu page 16.) b Check that the drum unit and toner cartridge are installed properly. Note Using non-Brother supplies may cause this print fault. (See Product Safety Guide: Choosing a location.) If the whole page is probably not the machine. Examples of the drum ...paper. Turn off Toner Save in the machine menu settings or (for MFC-7240) Toner Save Mode in the printer Properties (or Preferences) of the driver. (See Advanced User's Guide: Toner Save or (for MFC7240) Software User's Guide: Advanced tab.) Clean the corona wire of poor print quality ABCDEFGH ...
...media uu page 16.) b Check that the drum unit and toner cartridge are installed properly. Note Using non-Brother supplies may cause this print fault. (See Product Safety Guide: Choosing a location.) If the whole page is probably not the machine. Examples of the drum ...paper. Turn off Toner Save in the machine menu settings or (for MFC-7240) Toner Save Mode in the printer Properties (or Preferences) of the driver. (See Advanced User's Guide: Toner Save or (for MFC7240) Software User's Guide: Advanced tab.) Clean the corona wire of poor print quality ABCDEFGH ...
Basic Users Guide - English
Page 105
... media uu page 16 and (for MFC-7240) Software User's Guide: Basic tab.) Ghost (For MFC-7240) Choose Reduce Ghosting mode in the printer driver. (See Software User's Guide: Improve Print Output.) Put in a new toner cartridge. (See Replacing the toner cartridge uu page 55.) Clean the drum surface. (See Advanced User's Guide: Cleaning the drum unit.) ...
... media uu page 16 and (for MFC-7240) Software User's Guide: Basic tab.) Ghost (For MFC-7240) Choose Reduce Ghosting mode in the printer driver. (See Software User's Guide: Improve Print Output.) Put in a new toner cartridge. (See Replacing the toner cartridge uu page 55.) Clean the drum surface. (See Advanced User's Guide: Cleaning the drum unit.) ...
Basic Users Guide - English
Page 106
...Advanced User's Guide: Cleaning the drum unit.) The drum unit may be damaged. All black ABCDEFGH abcdefghijk ABCD abcde 01234 White lines across the page ABCDEFGH abcdefghijk ABCD abcde 01234 Lines across the page Make sure that you are currently using. (See Paper Type uu page 16 and (for MFC-7240) Software User's Guide...uu page 60.) The drum unit may be damaged. Call Brother Customer Service. A rough surfaced paper or thick print media can cause hollow print. (See Product Safety Guide: Choosing a location.) The drum unit may be damaged. ...
...Advanced User's Guide: Cleaning the drum unit.) The drum unit may be damaged. All black ABCDEFGH abcdefghijk ABCD abcde 01234 White lines across the page ABCDEFGH abcdefghijk ABCD abcde 01234 Lines across the page Make sure that you are currently using. (See Paper Type uu page 16 and (for MFC-7240) Software User's Guide...uu page 60.) The drum unit may be damaged. Call Brother Customer Service. A rough surfaced paper or thick print media can cause hollow print. (See Product Safety Guide: Choosing a location.) The drum unit may be damaged. ...
Basic Users Guide - English
Page 107
Conditions such as high humidity and high temperatures may cause this print quality problem. (See Product Safety Guide: Choosing a location.) If the problem is not solved, the drum unit may be damaged. Troubleshooting Examples of paper. (See How to copy uu page ... page 62.) White lines, bands or ribbing across the page 94 mm (3.71 in.) 94 mm (3.71 in .) intervals B 95 Clean the drum unit. (See Advanced User's Guide: Cleaning the drum unit .) The drum unit may have glue from a label stuck on black text and graphics at 94 mm (3.71 in.) intervals...
Conditions such as high humidity and high temperatures may cause this print quality problem. (See Product Safety Guide: Choosing a location.) If the problem is not solved, the drum unit may be damaged. Troubleshooting Examples of paper. (See How to copy uu page ... page 62.) White lines, bands or ribbing across the page 94 mm (3.71 in.) 94 mm (3.71 in .) intervals B 95 Clean the drum unit. (See Advanced User's Guide: Cleaning the drum unit .) The drum unit may have glue from a label stuck on black text and graphics at 94 mm (3.71 in.) intervals...