Software Users Manual - English
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... be excluded from the CD-ROM, the necessary Firewall settings have already been made. Brother PC-FAX Software (MFC models only) PC-FAX receiving (Not available for MFC-255CW and MFC-295CN) 5 The Brother PC-FAX Receive Software lets you view and store faxes on , the PC-FAX Receive... automatically installed when you install the MFL-Pro Suite and works on PC startup.) Note • See Troubleshooting and Routine Maintenance in the User's Guide or visit the Brother Solutions Center (http://solutions.brother.com) for more information, see Firewall settings (For Network users) on page 110. 102
... be excluded from the CD-ROM, the necessary Firewall settings have already been made. Brother PC-FAX Software (MFC models only) PC-FAX receiving (Not available for MFC-255CW and MFC-295CN) 5 The Brother PC-FAX Receive Software lets you view and store faxes on , the PC-FAX Receive... automatically installed when you install the MFL-Pro Suite and works on PC startup.) Note • See Troubleshooting and Routine Maintenance in the User's Guide or visit the Brother Solutions Center (http://solutions.brother.com) for more information, see Firewall settings (For Network users) on page 110. 102
Users Manual - English
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...Troubleshooting and Routine Maintenance 96 Troubleshooting 96 If you are having difficulty with your machine 96 Dial Tone ...105 Telephone line interference 105 Error and maintenance messages 106 Transferring your faxes or Fax Journal report 112 Document jam (MFC-295CN only 112 Printer jam or paper jam 113 Routine maintenance... ...148 Copy ...150 PhotoCapture Center 151 PictBridge (MFC-295CN only 152 Scanner ...153 Printer ...154 Interfaces ...155 Computer requirements 156 Consumable items 157 Network (LAN 158 Wireless one-push configuration (MFC-255CW only 159 E Index 160 xii
...Troubleshooting and Routine Maintenance 96 Troubleshooting 96 If you are having difficulty with your machine 96 Dial Tone ...105 Telephone line interference 105 Error and maintenance messages 106 Transferring your faxes or Fax Journal report 112 Document jam (MFC-295CN only 112 Printer jam or paper jam 113 Routine maintenance... ...148 Copy ...150 PhotoCapture Center 151 PictBridge (MFC-295CN only 152 Scanner ...153 Printer ...154 Interfaces ...155 Computer requirements 156 Consumable items 157 Network (LAN 158 Wireless one-push configuration (MFC-255CW only 159 E Index 160 xii
Users Manual - English
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Section VI Appendixes VI Safety and Legal 84 Troubleshooting and Routine Maintenance 96 Menu and Features 127 Specifications 145
Section VI Appendixes VI Safety and Legal 84 Troubleshooting and Routine Maintenance 96 Menu and Features 127 Specifications 145
Users Manual - English
Page 110
... Replace XX Ink (where XX is on page 116. Right-click and choose Brother MFC-XXXX (where XXXX is your computer. (See the Quick Setup Guide.) Check that...showing an error message. (See Error and maintenance messages on page 106.) One or more ink cartridges have reached the end of the color), see a print error message on your ... Click Start and then Printers and Faxes. B Troubleshooting and Routine Maintenance B Troubleshooting B IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Calls must call the country where you...
... Replace XX Ink (where XX is on page 116. Right-click and choose Brother MFC-XXXX (where XXXX is your computer. (See the Quick Setup Guide.) Check that...showing an error message. (See Error and maintenance messages on page 106.) One or more ink cartridges have reached the end of the color), see a print error message on your ... Click Start and then Printers and Faxes. B Troubleshooting and Routine Maintenance B Troubleshooting B IMPORTANT For technical help , the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Calls must call the country where you...
Users Manual - English
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Troubleshooting and Routine Maintenance Printing (continued) Difficulty Suggestions Poor print quality. The following may not..., use . Clean the print head. (See Cleaning the print head on the cartridge package has passed. (Genuine Brother Innobella™ ink cartridges stay usable for up to two years if kept in their original packaging.) The... (See Acceptable paper and other print media on page 121.) or graphics. Make sure you are using Genuine Brother Innobella™ Ink. Smudged stain at the bottom of paper. (See Acceptable to 33 °C). Characters and...
Troubleshooting and Routine Maintenance Printing (continued) Difficulty Suggestions Poor print quality. The following may not..., use . Clean the print head. (See Cleaning the print head on the cartridge package has passed. (Genuine Brother Innobella™ ink cartridges stay usable for up to two years if kept in their original packaging.) The... (See Acceptable paper and other print media on page 121.) or graphics. Make sure you are using Genuine Brother Innobella™ Ink. Smudged stain at the bottom of paper. (See Acceptable to 33 °C). Characters and...
Users Manual - English
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...the line and/or jack. In Manual mode, you want your Brother machine to DSL or VoIP services, please contact your Brother machine will be able to hear it to check the line. Troubleshooting and Routine Maintenance Telephone Line or Connections Difficulty Dialing does not work. (No dial ...tone) The machine does not answer when called. Then lift the external telephone's handset and listen for your Brother machine is no ringing when you ...
...the line and/or jack. In Manual mode, you want your Brother machine to DSL or VoIP services, please contact your Brother machine will be able to hear it to check the line. Troubleshooting and Routine Maintenance Telephone Line or Connections Difficulty Dialing does not work. (No dial ...tone) The machine does not answer when called. Then lift the external telephone's handset and listen for your Brother machine is no ringing when you ...
Users Manual - English
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Troubleshooting and Routine Maintenance Sending Faxes Difficulty Cannot send a fax. Make sure the telephone line cord is illuminated. (See Entering Fax mode on a single line. If Easy Receive is set to check that the receiving machine has paper. Custom features on page 28.) Ask the other party to On, your telephone line. Brother... noise or static on the line as a CNG Tone. Poor fax send quality. Vertical black lines when sending. (MFC-295CN only) Make sure that send and receive information on the extension telephone, press your resolution to Basic(for an ...
Troubleshooting and Routine Maintenance Sending Faxes Difficulty Cannot send a fax. Make sure the telephone line cord is illuminated. (See Entering Fax mode on a single line. If Easy Receive is set to check that the receiving machine has paper. Custom features on page 28.) Ask the other party to On, your telephone line. Brother... noise or static on the line as a CNG Tone. Poor fax send quality. Vertical black lines when sending. (MFC-295CN only) Make sure that send and receive information on the extension telephone, press your resolution to Basic(for an ...
Users Manual - English
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...you try again. 5 If all of the above do the following: 1) Unplug the USB cable. 2) Install the Windows® 2000 update using one of my photo is being accessed. Suggestions 1 Have you have correctly inserted the memory card or USB Flash memory drive. Part of the following methods...the memory card or USB Flash memory drive, it off . (See Borderless printing on page 73 and Cropping on page 73.) B 103 Troubleshooting and Routine Maintenance PhotoCapture Center® Difficulties Difficulty Removable Disk does not work , turn off your PC and machine, and then turn it means the card is...
...you try again. 5 If all of the above do the following: 1) Unplug the USB cable. 2) Install the Windows® 2000 update using one of my photo is being accessed. Suggestions 1 Have you have correctly inserted the memory card or USB Flash memory drive. Part of the following methods...the memory card or USB Flash memory drive, it off . (See Borderless printing on page 73 and Cropping on page 73.) B 103 Troubleshooting and Routine Maintenance PhotoCapture Center® Difficulties Difficulty Removable Disk does not work , turn off your PC and machine, and then turn it means the card is...
Users Manual - English
Page 119
...or Basic(for VoIP)). Basic(for VoIP) reduces the modem speed to choose Detection or No Detection. B 105 Unless interference is only available for color fax sending. a Press Menu, 0, 5. Note When you change the compatibility to Basic(for VoIP), the ECM feature is a recurring problem on the ... the Equalization for compatibility to Detection will shorten the dial detect pause. b Press a or b to 9,600 bps. a Press Menu, 0, 6. c Press Stop/Exit. Troubleshooting and Routine Maintenance Dial Tone B Setting the dial tone to reduce the modem speed for fax operations.
...or Basic(for VoIP)). Basic(for VoIP) reduces the modem speed to choose Detection or No Detection. B 105 Unless interference is only available for color fax sending. a Press Menu, 0, 5. Note When you change the compatibility to Basic(for VoIP), the ECM feature is a recurring problem on the ... the Equalization for compatibility to Detection will shorten the dial detect pause. b Press a or b to 9,600 bps. a Press Menu, 0, 6. c Press Stop/Exit. Troubleshooting and Routine Maintenance Dial Tone B Setting the dial tone to reduce the modem speed for fax operations.
Users Manual - English
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... until you need to Other Glossy or Brother BP71, the machine will stop all print operations. While this happens, your machine identifies the problem and shows an error message. If the paper type is set to Plain Paper or Inkjet Paper, you print. If you unplug the... routine maintenance messages by yourself. If you change to Plain Paper or Inkjet Paper, the machine will ask that the fax be replaced. Error Message B&W Print Only Replace XX Ink Cause One or more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If a sending machine has a color fax...
... until you need to Other Glossy or Brother BP71, the machine will stop all print operations. While this happens, your machine identifies the problem and shows an error message. If the paper type is set to Plain Paper or Inkjet Paper, you print. If you unplug the... routine maintenance messages by yourself. If you change to Plain Paper or Inkjet Paper, the machine will ask that the fax be replaced. Error Message B&W Print Only Replace XX Ink Cause One or more help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. If a sending machine has a color fax...
Users Manual - English
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... problem. -OR- Replace the ink cartridges. (See Replacing the ink cartridges on page 116.) One or more of the ink cartridges have reached the end of their life. Then, disconnect the ...Take out the new ink cartridge and and the machine did not detect it , the color fax will not lose any foreign objects and paper scraps from the power for several ... properly. An ink cartridge is not cleared, call Brother Customer Service. If the sending machine has the ability to convert it . Troubleshooting and Routine Maintenance Error Message Cannot Detect Cannot Print Replace XX Ink...
... problem. -OR- Replace the ink cartridges. (See Replacing the ink cartridges on page 116.) One or more of the ink cartridges have reached the end of their life. Then, disconnect the ...Take out the new ink cartridge and and the machine did not detect it , the color fax will not lose any foreign objects and paper scraps from the power for several ... properly. An ink cartridge is not cleared, call Brother Customer Service. If the sending machine has the ability to convert it . Troubleshooting and Routine Maintenance Error Message Cannot Detect Cannot Print Replace XX Ink...
Users Manual - English
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...in this table. Ink Low Black Ink Low Yellow Ink Low Cyan Ink Low Magenta One or more ink cartridges are near the end of the machine by putting in another ... white. Init Unable 46 See Clean Unable 46 in this table. If a sending machine has a color fax to Distinctive Ring mode. The memory card or USB Flash Your machine can continue printing until the...to convert it contains less than 999 files. See Using the ADF (MFC-295CN only) on page 18. table. Troubleshooting and Routine Maintenance Error Message Cause Action Document Jam The document was too long. Media ...
...in this table. Ink Low Black Ink Low Yellow Ink Low Cyan Ink Low Magenta One or more ink cartridges are near the end of the machine by putting in another ... white. Init Unable 46 See Clean Unable 46 in this table. If a sending machine has a color fax to Distinctive Ring mode. The memory card or USB Flash Your machine can continue printing until the...to convert it contains less than 999 files. See Using the ADF (MFC-295CN only) on page 18. table. Troubleshooting and Routine Maintenance Error Message Cause Action Document Jam The document was too long. Media ...
Users Manual - English
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... Unable XX in this table. Unusable Device Please Disconnect USB Device. Load the correct size of paper, and then press Black Start or Color Start. (See Paper Size on page 116.) Scan Unable XX See Clean Unable XX in the memory as black & white. While memory... white fax. Check that the Paper Size setting matches the size of their life. Troubleshooting and Routine Maintenance Error Message Cause Action Replace XX Ink Cannot Print One or more information, visit us at http://solutions.brother.com.) Wrong Paper Size Paper is not the correct size. If the sending machine ...
... Unable XX in this table. Unusable Device Please Disconnect USB Device. Load the correct size of paper, and then press Black Start or Color Start. (See Paper Size on page 116.) Scan Unable XX See Clean Unable XX in the memory as black & white. While memory... white fax. Check that the Paper Size setting matches the size of their life. Troubleshooting and Routine Maintenance Error Message Cause Action Replace XX Ink Cannot Print One or more information, visit us at http://solutions.brother.com.) Wrong Paper Size Paper is not the correct size. If the sending machine ...
Users Manual - English
Page 127
a If the paper support flap is jammed in the middle. Troubleshooting and Routine Maintenance IMPORTANT To avoid future document jams close the ADF cover properly by lifting the scanner cover from the front of the machine and then close ...
a If the paper support flap is jammed in the middle. Troubleshooting and Routine Maintenance IMPORTANT To avoid future document jams close the ADF cover properly by lifting the scanner cover from the front of the machine and then close ...
Users Manual - English
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... paper support flap for Legal size paper. • If ink gets on your skin or clothing, immediately wash it off with soap or detergent. Troubleshooting and Routine Maintenance i While holding the paper tray in the illustration, you cannot move the print head to take out the paper. Then unplug the machine from the...
... paper support flap for Legal size paper. • If ink gets on your skin or clothing, immediately wash it off with soap or detergent. Troubleshooting and Routine Maintenance i While holding the paper tray in the illustration, you cannot move the print head to take out the paper. Then unplug the machine from the...
Users Manual - English
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...ask you to verify that it was a brand new one , be sure to release the vacuum seal, then remove the cap (1). For each new cartridge you installed is not a brand new one (Did You Change Blck?). Troubleshooting and Routine Maintenance f Gently push in your eyes, wash them out with... water at once and call a doctor if you install the ink cartridges, check that color. g The machine will automatically reset the ink dot ...
...ask you to verify that it was a brand new one , be sure to release the vacuum seal, then remove the cap (1). For each new cartridge you installed is not a brand new one (Did You Change Blck?). Troubleshooting and Routine Maintenance f Gently push in your eyes, wash them out with... water at once and call a doctor if you install the ink cartridges, check that color. g The machine will automatically reset the ink dot ...
Users Manual - English
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... glass to see if you feel anything on that area. To test, make a copy after each cleaning attempt. 2 B 119 You may need to remove dust. Troubleshooting and Routine Maintenance b (MFC-295CN only) In the ADF unit, clean the white bar (1) and the glass strip (2) with a soft, lint-free cloth moistened with a dry, lint-free...
... glass to see if you feel anything on that area. To test, make a copy after each cleaning attempt. 2 B 119 You may need to remove dust. Troubleshooting and Routine Maintenance b (MFC-295CN only) In the ADF unit, clean the white bar (1) and the glass strip (2) with a soft, lint-free cloth moistened with a dry, lint-free...
Users Manual - English
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... Is Quality OK? 1.Yes 2.No e Do one of the four color blocks on your printed pages. If the print has not improved call Brother Customer Service. (See Brother numbers on page i.) Checking the print quality B If faded or streaked colors and text appear on the sheet. b Press ... 1. You can start the cleaning process manually if there is OK for each problem color. d Check the quality of the following: If all four colors at the nozzle check pattern. Troubleshooting and Routine Maintenance Cleaning the print head B To maintain good print quality, the machine will go to...
... Is Quality OK? 1.Yes 2.No e Do one of the four color blocks on your printed pages. If the print has not improved call Brother Customer Service. (See Brother numbers on page i.) Checking the print quality B If faded or streaked colors and text appear on the sheet. b Press ... 1. You can start the cleaning process manually if there is OK for each problem color. d Check the quality of the following: If all four colors at the nozzle check pattern. Troubleshooting and Routine Maintenance Cleaning the print head B To maintain good print quality, the machine will go to...
Users Manual - English
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.... (See Printing for Windows® or Printing and Faxing for Macintosh in the cartridge. Brother strongly recommends you use this operation when you choose Network or All Settings. 123 Note You...List and Fax Journal) 3 All Settings You can see the machine's serial number on the CD-ROM.) Troubleshooting and Routine Maintenance Machine Information B Checking the serial number B You can reset all the machine settings back to check. d ...number of the B machine. c Press a or b to choose the color you want to the settings that is left in the Software User's Guide on the LCD.
.... (See Printing for Windows® or Printing and Faxing for Macintosh in the cartridge. Brother strongly recommends you use this operation when you choose Network or All Settings. 123 Note You...List and Fax Journal) 3 All Settings You can see the machine's serial number on the CD-ROM.) Troubleshooting and Routine Maintenance Machine Information B Checking the serial number B You can reset all the machine settings back to check. d ...number of the B machine. c Press a or b to choose the color you want to the settings that is left in the Software User's Guide on the LCD.
Users Manual - English
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..., DO NOT remove the ink cartridges before shipping. e Unplug the machine from the machine, if it locks securely into place (2). h Wrap the machine in position. Troubleshooting and Routine Maintenance g Lift the scanner cover ( ) to your machine and may void your warranty. Gently push the scanner cover support down ( ) and close the scanner cover...
..., DO NOT remove the ink cartridges before shipping. e Unplug the machine from the machine, if it locks securely into place (2). h Wrap the machine in position. Troubleshooting and Routine Maintenance g Lift the scanner cover ( ) to your machine and may void your warranty. Gently push the scanner cover support down ( ) and close the scanner cover...