Users Manual - English
Page 7
...800-284-4329. Because some states do not allow the exclusion or limitation of Frequently Asked Questions, troubleshooting tips and service center locator is defective. BROTHER INTERNATIONAL CORPORATION 100 SOMERSET CORPORATE BLVD. v Follow the return instructions. THIS WARRANTY IS GIVEN IN LIEU ...OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. Now you may have with Brother or its representatives. At any way unless you . BRIDGEWATER, NEW JERSEY 08807-0911 Please record your model and serial numbers...
...800-284-4329. Because some states do not allow the exclusion or limitation of Frequently Asked Questions, troubleshooting tips and service center locator is defective. BROTHER INTERNATIONAL CORPORATION 100 SOMERSET CORPORATE BLVD. v Follow the return instructions. THIS WARRANTY IS GIVEN IN LIEU ...OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED. Now you may have with Brother or its representatives. At any way unless you . BRIDGEWATER, NEW JERSEY 08807-0911 Please record your model and serial numbers...
Users Manual - English
Page 15
...-1 Type of Original 10-2 Making Multiple Copies 10-2 Sorting Multiple Copies 10-2 Enlarging and Reducing Copies 10-3 11 Troubleshooting and Routine Maintenance 11-1 Troubleshooting 11-1 Brother fax-back system 11-1 Frequently Asked Questions (FAQs 11-1 Brother Bulletin Board 11-1 Error Messages 11-2 Document Jam 11-6 Printer Jam 11-6 Paper is Jammed in the Multi...
...-1 Type of Original 10-2 Making Multiple Copies 10-2 Sorting Multiple Copies 10-2 Enlarging and Reducing Copies 10-3 11 Troubleshooting and Routine Maintenance 11-1 Troubleshooting 11-1 Brother fax-back system 11-1 Frequently Asked Questions (FAQs 11-1 Brother Bulletin Board 11-1 Error Messages 11-2 Document Jam 11-6 Printer Jam 11-6 Paper is Jammed in the Multi...
Users Manual - English
Page 35
.../MFC to work with a PBX: 1 It is recommended that the Receive Mode be set to the company that handles your faxing operations, please see the Troubleshooting and Routine Maintenance, page 11-1. All incoming calls should be reported first to MANUAL.
.../MFC to work with a PBX: 1 It is recommended that the Receive Mode be set to the company that handles your faxing operations, please see the Troubleshooting and Routine Maintenance, page 11-1. All incoming calls should be reported first to MANUAL.
Users Manual - English
Page 88
... and product information for all there. Visit us at: http://www.brother.com Brother Bulletin Board Brother's Bulletin Board Numbers are calling. USA: 1-800-521-2846 From within Canada:1-514-685-2040 11 - 1 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 11 Troubleshooting and 11 Routine Maintenance Troubleshooting Brother fax-back system Brother Customer Service has installed an easy-to-use the system to send...
... and product information for all there. Visit us at: http://www.brother.com Brother Bulletin Board Brother's Bulletin Board Numbers are calling. USA: 1-800-521-2846 From within Canada:1-514-685-2040 11 - 1 T R O U B L E S H O O T I N G A N D R O U T I N E M A I N T E N A N C E 11 Troubleshooting and 11 Routine Maintenance Troubleshooting Brother fax-back system Brother Customer Service has installed an easy-to-use the system to send...
Users Manual - English
Page 95
... with your primary corona wire (see page 11-19), or ask the sender to make a copy first. Check the table below and follow the troubleshooting tips. DIFFICULTY SUGGESTIONS Printing and Receiving Faxes Condensed print and horizontal streaks; Vertical streaks; black lines appear on 2 pages or if you get a...vertical streaks/black lines on the phone line. Clean your FAX/MFC, make a copy to see if the reduction ratio is still a problem, call Brother Customer Service at : 1-800-284-4329 (USA) or 1-800-853-6660 (from within Montreal). If the copy looks bad, clean the scanner area...
... with your primary corona wire (see page 11-19), or ask the sender to make a copy first. Check the table below and follow the troubleshooting tips. DIFFICULTY SUGGESTIONS Printing and Receiving Faxes Condensed print and horizontal streaks; Vertical streaks; black lines appear on 2 pages or if you get a...vertical streaks/black lines on the phone line. Clean your FAX/MFC, make a copy to see if the reduction ratio is still a problem, call Brother Customer Service at : 1-800-284-4329 (USA) or 1-800-853-6660 (from within Montreal). If the copy looks bad, clean the scanner area...
Users Manual - English
Page 129
... 11-4 extension telephone, using 5-6 external telephone 2-10 F Fax (es), stand-alone sending resolution 6-7 fax codes Fax Receive Code 5-6 Remote Retrieval Access Code 8-3 Telephone Answer Code 5-6 troubleshooting 5-6 Fax Forwarding changing remotely 8-4, 8-6 programming a number 8-1 Fax Receive Code 5-6 Fax Storage printing from 5-8 setting 8-2 fax tones 1-6 Fax(es), stand-alone receiving 5-1 difficulty 11-8 erasing from...
... 11-4 extension telephone, using 5-6 external telephone 2-10 F Fax (es), stand-alone sending resolution 6-7 fax codes Fax Receive Code 5-6 Remote Retrieval Access Code 8-3 Telephone Answer Code 5-6 troubleshooting 5-6 Fax Forwarding changing remotely 8-4, 8-6 programming a number 8-1 Fax Receive Code 5-6 Fax Storage printing from 5-8 setting 8-2 fax tones 1-6 Fax(es), stand-alone receiving 5-1 difficulty 11-8 erasing from...
Users Manual - English
Page 131
... Telephone Answer Code 5-6 telephone, external 2-10 test faxing 1-1 text entering 4-2 timer 4-6 toner cartridge installing 2-3 replacing 11-20 toner save 5-5 Transmission Verification 9-2 Transparencies 2-7, 2-8 triplex adapter 2-11 troubleshooting 11-1 document jam 11-6 error messages on LCD 11-2 if you are having difficulty 11-8 incoming calls 11-10 paper handling 11-12 phone line...
... Telephone Answer Code 5-6 telephone, external 2-10 test faxing 1-1 text entering 4-2 timer 4-6 toner cartridge installing 2-3 replacing 11-20 toner save 5-5 Transmission Verification 9-2 Transparencies 2-7, 2-8 triplex adapter 2-11 troubleshooting 11-1 document jam 11-6 error messages on LCD 11-2 if you are having difficulty 11-8 incoming calls 11-10 paper handling 11-12 phone line...
Service Manual
Page 3
...the equipment and order any necessary spare parts. CHAPTER III. GENERAL DESCRIPTION INSTALLATION THEORY OF OPERATION DISASSEMBLY/REASSEMBLY AND LUBRICATION MAINTENANCE MODE ERROR INDICATION AND TROUBLESHOOTING Appendix 1. To perform appropriate maintenance so that service personnel will be destined for the customer, the service personnel must adequately understand and apply this... Service Manual covering the specifications, construction, theory of operation, and maintenance of six chapters and appendices. PREFACE This publication is made up of the Brother facsimile equipment.
...the equipment and order any necessary spare parts. CHAPTER III. GENERAL DESCRIPTION INSTALLATION THEORY OF OPERATION DISASSEMBLY/REASSEMBLY AND LUBRICATION MAINTENANCE MODE ERROR INDICATION AND TROUBLESHOOTING Appendix 1. To perform appropriate maintenance so that service personnel will be destined for the customer, the service personnel must adequately understand and apply this... Service Manual covering the specifications, construction, theory of operation, and maintenance of six chapters and appendices. PREFACE This publication is made up of the Brother facsimile equipment.
Service Manual
Page 139
TROUBLESHOOTING VI-13 2.1 Introduction ...VI-13 2.2 Precautions ...VI-13 2.3 Checking prior to Troubleshooting VI-13 2.4 Troubleshooting Procedures VI-14 [ 1 ] Control panel related VI-14 [ 2 ] Telephone related VI-14 [ 3 ] Communications related VI-15 [ 4 ] Paper/document feeding related VI-15 [ 5 ] Print-image related VI-16 CHAPTER VI. ERROR INDICATION VI-1 1.1 Equipment Errors VI-1 [ 1 ] Error messages on the LCD VI-1 [ 2 ] Error codes shown in the "MACHINE ERROR X X" message VI-4 1.2 Communications Errors VI-6 2. ERROR INDICATION AND TROUBLESHOOTING CONTENTS 1.
TROUBLESHOOTING VI-13 2.1 Introduction ...VI-13 2.2 Precautions ...VI-13 2.3 Checking prior to Troubleshooting VI-13 2.4 Troubleshooting Procedures VI-14 [ 1 ] Control panel related VI-14 [ 2 ] Telephone related VI-14 [ 3 ] Communications related VI-15 [ 4 ] Paper/document feeding related VI-15 [ 5 ] Print-image related VI-16 CHAPTER VI. ERROR INDICATION VI-1 1.1 Equipment Errors VI-1 [ 1 ] Error messages on the LCD VI-1 [ 2 ] Error codes shown in the "MACHINE ERROR X X" message VI-4 1.2 Communications Errors VI-6 2. ERROR INDICATION AND TROUBLESHOOTING CONTENTS 1.
Service Manual
Page 152
... connectors, do not pull the lead wires but hold the connector housings. (3) Before handling the PCBs, touch a metal portion of the troubleshooting procedures to be sure to check again if the repaired section works correctly. After repairing the defective section, be followed if an error or... malfunction occurs with extra care. TROUBLESHOOTING 2.1 Introduction This section gives the service personnel some of the machine to anticipate all of the possible problems which may occur in...
... connectors, do not pull the lead wires but hold the connector housings. (3) Before handling the PCBs, touch a metal portion of the troubleshooting procedures to be sure to check again if the repaired section works correctly. After repairing the defective section, be followed if an error or... malfunction occurs with extra care. TROUBLESHOOTING 2.1 Introduction This section gives the service personnel some of the machine to anticipate all of the possible problems which may occur in...
Service Manual
Page 153
... control panel PCB Control panel PCB Low-voltage power supply PCB Main PCB LCD Panel-main harness between tone and pulse. (5) Telephone does not ring. 2.4 Troubleshooting Procedures [ 1 ] Control panel related Trouble (1) LCD shows nothing. (2) Control panel inoperative. [ 2 ] Telephone related Trouble (1) No phone call can be made. (2) Speed dialing or one -touch...
... control panel PCB Control panel PCB Low-voltage power supply PCB Main PCB LCD Panel-main harness between tone and pulse. (5) Telephone does not ring. 2.4 Troubleshooting Procedures [ 1 ] Control panel related Trouble (1) LCD shows nothing. (2) Control panel inoperative. [ 2 ] Telephone related Trouble (1) No phone call can be made. (2) Speed dialing or one -touch...