Basic Users Guide
Page 3
... technical help us notify you of enhancements to register your new product, register on-line at http://www.brother.com/registration/ FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource for all your receipt; may serve as the original ...covered by you bought the machine. Your registration with Brother International Corporation, you will help , you must be recorded as confirmation of the purchase date of your product should you lose your Digital Copier/Printer needs. http://solutions.brother.com/ NOTE • You can download the latest...
... technical help us notify you of enhancements to register your new product, register on-line at http://www.brother.com/registration/ FAQs (frequently asked questions) The Brother Solutions Center is our one-stop resource for all your receipt; may serve as the original ...covered by you bought the machine. Your registration with Brother International Corporation, you will help , you must be recorded as confirmation of the purchase date of your product should you lose your Digital Copier/Printer needs. http://solutions.brother.com/ NOTE • You can download the latest...
Basic Users Guide
Page 8
... to a computer. and performing routine maintenance. PDF file / Brother Solutions Center 1 This Guide provides information for the operating system and connection type you set up your Brother machine without installing a printer driver. printing reports; You can be performed by connecting your ...machine. Printed / In the box Follow the instructions for setting up your Brother machine to your machine and installing...
... to a computer. and performing routine maintenance. PDF file / Brother Solutions Center 1 This Guide provides information for the operating system and connection type you set up your Brother machine without installing a printer driver. printing reports; You can be performed by connecting your ...machine. Printed / In the box Follow the instructions for setting up your Brother machine to your machine and installing...
Basic Users Guide
Page 10
... Checking the print alignment 37 Setting the date and time 38 B Troubleshooting 39 Identifying your problem 39 Error and maintenance messages 40 Error animation 45 Printer jam or paper jam 45 If you are having difficulty with your machine 53 Machine Information 59 Checking the serial number 59 Checking the firmware...
... Checking the print alignment 37 Setting the date and time 38 B Troubleshooting 39 Identifying your problem 39 Error and maintenance messages 40 Error animation 45 Printer jam or paper jam 45 If you are having difficulty with your machine 53 Machine Information 59 Checking the serial number 59 Checking the firmware...
Basic Users Guide
Page 13
... if not avoided, could result in death or serious injuries. Electrical Hazard icons alert you to a related topic. a Tap or click Brother Utilities either by tapping the screen or by clicking with other features. Symbols and conventions used in the documentation 1 The following symbols and ...hazardous situation which , if not avoided, may arise or give tips about how the operation works with your machine. After the printer driver is installed, (Brother Utilities) appears on the LCD of the machine. Text in Courier New font identifies messages on both the Start screen and the...
... if not avoided, could result in death or serious injuries. Electrical Hazard icons alert you to a related topic. a Tap or click Brother Utilities either by tapping the screen or by clicking with other features. Symbols and conventions used in the documentation 1 The following symbols and ...hazardous situation which , if not avoided, may arise or give tips about how the operation works with your machine. After the printer driver is installed, (Brother Utilities) appears on the LCD of the machine. Text in Courier New font identifies messages on both the Start screen and the...
Basic Users Guide
Page 14
...7/Windows Server® 2003/ Windows Server® 2008/ Windows Server® 2008 R2 To view the documentation, from (Start), All Programs, select Brother, DCP-XXXX (where XXXX is your model name) from the programs group, and then choose User's Guides. Windows® 8/Windows Server® 2012...start.exe. Chapter 1 b Select your machine. c Choose the function you are on the taskbar, and then go to use the advanced Copy, Printer, Scanner, and Network features. Accessing the Advanced User's Guide and Software and Network User's Guide 1 This Basic User's Guide does not contain ...
...7/Windows Server® 2003/ Windows Server® 2008/ Windows Server® 2008 R2 To view the documentation, from (Start), All Programs, select Brother, DCP-XXXX (where XXXX is your model name) from the programs group, and then choose User's Guides. Windows® 8/Windows Server® 2012...start.exe. Chapter 1 b Select your machine. c Choose the function you are on the taskbar, and then go to use the advanced Copy, Printer, Scanner, and Network features. Accessing the Advanced User's Guide and Software and Network User's Guide 1 This Basic User's Guide does not contain ...
Basic Users Guide
Page 16
... visit our website for genuine Brother Supplies (http://www.brother.com/original/), click Supplies Information. 4 AirPrint Guide 1 This Guide provides information for Brother iPrint&Scan 1 This Guide provides useful information about accessing Internet services from the Brother Solutions Center at: http://solutions.brother.com/. Click Manuals on your Brother machine without installing a printer driver. Mobile Print/Scan...
... visit our website for genuine Brother Supplies (http://www.brother.com/original/), click Supplies Information. 4 AirPrint Guide 1 This Guide provides information for Brother iPrint&Scan 1 This Guide provides useful information about accessing Internet services from the Brother Solutions Center at: http://solutions.brother.com/. Click Manuals on your Brother machine without installing a printer driver. Mobile Print/Scan...
Basic Users Guide
Page 26
... paper tray with the flap on the left, as shown in the illustration. 2 c Select Reverse Print (Windows®) or Reverse page orientation (Macintosh) in the printer driver's dialog box, and then adjust the size and margin in the illustration. Gently press and slide the paper width guides (1) and paper length guide...
... paper tray with the flap on the left, as shown in the illustration. 2 c Select Reverse Print (Windows®) or Reverse page orientation (Macintosh) in the printer driver's dialog box, and then adjust the size and margin in the illustration. Gently press and slide the paper width guides (1) and paper length guide...
Basic Users Guide
Page 27
... are using. For more information, see Software and Network User's Guide: Print without a Border 2 (Windows®) or Print without a Border (Macintosh). For more information, see Printer on . The figures show the unprintable areas on the settings in . (3 mm) NOTE The Borderless print feature is available and turned on page 77. 15...
... are using. For more information, see Software and Network User's Guide: Print without a Border 2 (Windows®) or Print without a Border (Macintosh). For more information, see Printer on . The figures show the unprintable areas on the settings in . (3 mm) NOTE The Borderless print feature is available and turned on page 77. 15...
Basic Users Guide
Page 29
...once to choose the correct print media in the Basic tab of the printer driver or in the Paper Type setting of the machine's menu. (See Paper Type on page 16.) When you print on Brother Photo paper, load one extra sheet of paper you use in the paper... package for the settings you load. Use only transparencies recommended for laser printers/copiers may cause decreased output quality. Acceptable paper and other print media 2 The print quality can use Brother paper. When you print on inkjet paper (coated paper), transparencies and glossy paper,...
...once to choose the correct print media in the Basic tab of the printer driver or in the Paper Type setting of the machine's menu. (See Paper Type on page 16.) When you print on Brother Photo paper, load one extra sheet of paper you use in the paper... package for the settings you load. Use only transparencies recommended for laser printers/copiers may cause decreased output quality. Acceptable paper and other print media 2 The print quality can use Brother paper. When you print on inkjet paper (coated paper), transparencies and glossy paper,...
Basic Users Guide
Page 31
...) 8 1/2 14 in. (215.9 355.6 mm) 5.8 8.3 in. (148 210 mm) Usage Copy Yes Yes Yes Yes Yes - Yes Yes Yes Yes Yes 2 2 Printer Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Paper weight, thickness and capacity 2 Paper Type Weight... 100 sheets of sheets 100 1 20 20 2 20 2 30 10 10 19 No. Loading paper Choosing the right print media 2 Paper type and size for Brother inkjet machines.
...) 8 1/2 14 in. (215.9 355.6 mm) 5.8 8.3 in. (148 210 mm) Usage Copy Yes Yes Yes Yes Yes - Yes Yes Yes Yes Yes 2 2 Printer Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Yes Paper weight, thickness and capacity 2 Paper Type Weight... 100 sheets of sheets 100 1 20 20 2 20 2 30 10 10 19 No. Loading paper Choosing the right print media 2 Paper type and size for Brother inkjet machines.
Basic Users Guide
Page 36
... you are using ) to begin printing. 24 f Click Print (or OK depending on the application you must install the printer driver. c Choose the name of your application, choose the Print command. a Install the Brother printer driver from a computer, you are using . 5 How to change in the Print dialog box and click Properties or...
... you are using ) to begin printing. 24 f Click Print (or OK depending on the application you must install the printer driver. c Choose the name of your application, choose the Print command. a Install the Brother printer driver from a computer, you are using . 5 How to change in the Print dialog box and click Properties or...
Basic Users Guide
Page 52
...ink absorber box or flushing box will not be able to use the machine as a black & white printer. 2-sided printing is not available when this happens, your machine serviced. (See Brother numbers on page i.) Replace the ink cartridges. (See Replacing the ink cartridges on the number of ...life. You can correct most common error and maintenance messages are shown in black & white. Call Brother Customer Service or a Brother Authorized Service Center to have reached the end of the printer driver. 40 Error Message Absorber NearFull B&W Print Only Replace Ink Cause The ink absorber box or...
...ink absorber box or flushing box will not be able to use the machine as a black & white printer. 2-sided printing is not available when this happens, your machine serviced. (See Brother numbers on page i.) Replace the ink cartridges. (See Replacing the ink cartridges on the number of ...life. You can correct most common error and maintenance messages are shown in black & white. Call Brother Customer Service or a Brother Authorized Service Center to have reached the end of the printer driver. 40 Error Message Absorber NearFull B&W Print Only Replace Ink Cause The ink absorber box or...
Basic Users Guide
Page 55
... Paper dust has accumulated on the surface of the paper pick-up rollers.) The Jam Clear Cover is not closed evenly at both ends. (See Printer jam or paper jam on the control panel. Remove the jammed paper by following : Refill the paper tray, and then press Black Start or..., and then press Black Start or Color Start on page 45.) The paper is closed correctly. Make sure the Jam Clear Cover is jammed in Printer jam or paper jam on page 10.) The paper tray was not fully inserted. Error Message No Paper Fed Out of Memory Troubleshooting Cause Action...
... Paper dust has accumulated on the surface of the paper pick-up rollers.) The Jam Clear Cover is not closed evenly at both ends. (See Printer jam or paper jam on the control panel. Remove the jammed paper by following : Refill the paper tray, and then press Black Start or..., and then press Black Start or Color Start on page 45.) The paper is closed correctly. Make sure the Jam Clear Cover is jammed in Printer jam or paper jam on page 10.) The paper tray was not fully inserted. Error Message No Paper Fed Out of Memory Troubleshooting Cause Action...
Basic Users Guide
Page 56
... Color Wrong Paper Size 44 Cause Action The paper is jammed in the tray. DO NOT extend the paper tray when you choose in the printer driver matches the size of paper in a Portrait position, and set the paper guides in the paper in the machine. Remove the jammed paper by... color to their ink cartridge positions and move them to their correct positions. An ink cartridge has been installed in Printer jam or paper jam on the surface of the you have checked the paper size and the paper position, press Black Start or Color Start...
... Color Wrong Paper Size 44 Cause Action The paper is jammed in the tray. DO NOT extend the paper tray when you choose in the printer driver matches the size of paper in a Portrait position, and set the paper guides in the paper in the machine. Remove the jammed paper by... color to their ink cartridge positions and move them to their correct positions. An ink cartridge has been installed in Printer jam or paper jam on the surface of the you have checked the paper size and the paper position, press Black Start or Color Start...
Basic Users Guide
Page 57
Printer jam or paper jam B Locate and remove the jammed paper by pressing c to see the next step and d to go back a step. B c Pull the two ...
Printer jam or paper jam B Locate and remove the jammed paper by pressing c to see the next step and d to go back a step. B c Pull the two ...
Basic Users Guide
Page 65
... Check that Use Printer Offline is a problem with your printer driver. Right-click Brother DCP-XXXX Printer (where XXXX is offline, it will show Use Printer Online. If the printer is your model name). In the Hardware and Sound (Hardware) group, click View devices and printers. If the printer is your model name). Right-click Brother DCP-XXXX Printer (where XXXX is...
... Check that Use Printer Offline is a problem with your printer driver. Right-click Brother DCP-XXXX Printer (where XXXX is offline, it will show Use Printer Online. If the printer is your model name). In the Hardware and Sound (Hardware) group, click View devices and printers. If the printer is your model name). Right-click Brother DCP-XXXX Printer (where XXXX is...
Basic Users Guide
Page 66
...right corner of the page. There is not full color in your desktop. Turn the Borderless feature off. Try changing the printer driver setting. Borderless printing is too slow. Print speed is slower than normal printing. True2Life™ is printed. Adjust the ... Machine does not print from printing. Printing Difficulties (continued) Difficulty No printout. (continued) Suggestions If old, unprinted data remains in the printer driver spooler, it is not working correctly. Delete old data as follows: (Windows®) Click Color Settings on the screen but they...
...right corner of the page. There is not full color in your desktop. Turn the Borderless feature off. Try changing the printer driver setting. Borderless printing is too slow. Print speed is slower than normal printing. True2Life™ is printed. Adjust the ... Machine does not print from printing. Printing Difficulties (continued) Difficulty No printout. (continued) Suggestions If old, unprinted data remains in the printer driver spooler, it is not working correctly. Delete old data as follows: (Windows®) Click Color Settings on the screen but they...
Basic Users Guide
Page 67
... frequent, cleaning of time. Make sure the paper is closed correctly. The machine prints blank pages. Printed text or images are using Genuine Brother Innobella™ Ink. Check the print alignment. (See Checking the print alignment on page 17.) To prolong print head life, provide the ...is between 68 F to 91 F (20 C to Characters and lines are using Genuine Brother Innobella™ Ink. Make sure that the Media Type setting in the printer driver or the Paper Type setting in text Clean the print head. (See Cleaning the print head on...
... frequent, cleaning of time. Make sure the paper is closed correctly. The machine prints blank pages. Printed text or images are using Genuine Brother Innobella™ Ink. Check the print alignment. (See Checking the print alignment on page 17.) To prolong print head life, provide the ...is between 68 F to 91 F (20 C to Characters and lines are using Genuine Brother Innobella™ Ink. Make sure that the Media Type setting in the printer driver or the Paper Type setting in text Clean the print head. (See Cleaning the print head on...
Basic Users Guide
Page 68
The machine prints dense lines on Brother Photo paper, load one extra sheet of the same photo paper in the printer driver. Make sure you are using the recommended types of paper. (See Acceptable paper and other print media on the reverse side or at the ... the bottom of the paper. If you use glossy photo paper, make sure that the paper type setting is smudged or wet when using Genuine Brother Innobella™ Ink. Make sure you are using photo paper, make sure that you have a problem, see Error and maintenance messages on page 16.) If...
The machine prints dense lines on Brother Photo paper, load one extra sheet of the same photo paper in the printer driver. Make sure you are using the recommended types of paper. (See Acceptable paper and other print media on the reverse side or at the ... the bottom of the paper. If you use glossy photo paper, make sure that the paper type setting is smudged or wet when using Genuine Brother Innobella™ Ink. Make sure you are using photo paper, make sure that you have a problem, see Error and maintenance messages on page 16.) If...
Basic Users Guide
Page 69
...is not dirty. (See Advanced User's Guide: Cleaning the paper pick-up rollers.) See Printer jam or paper jam on copies are set to scan. (Macintosh) Suggestions Make sure the Brother TWAIN or WIA driver is chosen as the primary source in the machine. (See Additional paper... User's Guide: Cleaning the paper feed rollers.) Copying Difficulties Difficulty Suggestions Black marks or spots appear in too far. Make sure the Brother TWAIN driver is chosen as the primary source. Scanning Difficulties Difficulty TWAIN or WIA errors appear when starting to scan. (Windows®) ...
...is not dirty. (See Advanced User's Guide: Cleaning the paper pick-up rollers.) See Printer jam or paper jam on copies are set to scan. (Macintosh) Suggestions Make sure the Brother TWAIN or WIA driver is chosen as the primary source in the machine. (See Additional paper... User's Guide: Cleaning the paper feed rollers.) Copying Difficulties Difficulty Suggestions Black marks or spots appear in too far. Make sure the Brother TWAIN driver is chosen as the primary source. Scanning Difficulties Difficulty TWAIN or WIA errors appear when starting to scan. (Windows®) ...