User Guide
Page 41
...and your computer, or you can transfer media files between your device and your computer using the media manager tool of the BlackBerry® Desktop Manager. Connect your BlackBerry® device to another . Save a song or video from one location to your computer. For ... does not encrypt the transferred files. Drag a file from a web page 1. Double-click Media Manager. 4. Transfer a file between your device and your computer, open the BlackBerry® Desktop Manager. 3. Drag a file or folder from a Bluetooth enabled device. On your computer in the Roxio...
...and your computer, or you can transfer media files between your device and your computer using the media manager tool of the BlackBerry® Desktop Manager. Connect your BlackBerry® device to another . Save a song or video from one location to your computer. For ... does not encrypt the transferred files. Drag a file from a web page 1. Double-click Media Manager. 4. Transfer a file between your device and your computer, open the BlackBerry® Desktop Manager. 3. Drag a file or folder from a Bluetooth enabled device. On your computer in the Roxio...
User Guide
Page 55
..., unlock your computer. Turn off on your device. • If you encrypted the media files on your computer using the media manager tool of the BlackBerry® Desktop Manager. • If you are trying to open an encrypted media file using your computer or a device other than the... password and you used to open a media file on your computer using mass storage mode, verify that you have closed the media manager tool of the BlackBerry Desktop Manager, verify that mass storage mode is connected to your computer, disconnect your device from your device. 53 Format the media card. In...
..., unlock your computer. Turn off on your device. • If you encrypted the media files on your computer using the media manager tool of the BlackBerry® Desktop Manager. • If you are trying to open an encrypted media file using your computer or a device other than the... password and you used to open a media file on your computer using mass storage mode, verify that you have closed the media manager tool of the BlackBerry Desktop Manager, verify that mass storage mode is connected to your computer, disconnect your device from your device. 53 Format the media card. In...
User Guide
Page 62
... perform one of the following actions: • Type an email address. • Type a contact name. • Type part of the BlackBerry® Desktop Manager. Click Delete Original Text. File an email message Verify that you make to a message, press the Menu key. 2. Click File. If ...wireless email reconciliation is turned off or is turned on , your BlackBerry® device receives changes that wireless email reconciliation is ...
... perform one of the following actions: • Type an email address. • Type a contact name. • Type part of the BlackBerry® Desktop Manager. Click Delete Original Text. File an email message Verify that you make to a message, press the Menu key. 2. Click File. If ...wireless email reconciliation is turned off or is turned on , your BlackBerry® device receives changes that wireless email reconciliation is ...
User Guide
Page 83
...the email application on your computer other than your inbox, your device files the message. I received notification of the BlackBerry® Desktop Manager. For more information, contact your administrator. I am not receiving SMS text messages Try performing the following actions: • Verify ...that your BlackBerry® device is connected to the wireless network. If wireless email reconciliation is turned on, and, in...
...the email application on your computer other than your inbox, your device files the message. I received notification of the BlackBerry® Desktop Manager. For more information, contact your administrator. I am not receiving SMS text messages Try performing the following actions: • Verify ...that your BlackBerry® device is connected to the wireless network. If wireless email reconciliation is turned on, and, in...
User Guide
Page 109
... messages over the wireless network. Set the Delete On field. 5. Click Options. 3. It takes a short period of the BlackBerry® Desktop Manager to synchronize your BlackBerry® device. 1. Click Email Reconciliation. 4. Click Save. In a message list, press the Menu key. 2. Set the...Likewise, any changes that is designed to reconcile email messages between your BlackBerry® device and the email application on your email application. For more information, see the BlackBerry Desktop Software Online Help. Delete email messages over the wireless network Set ...
... messages over the wireless network. Set the Delete On field. 5. Click Options. 3. It takes a short period of the BlackBerry® Desktop Manager to synchronize your BlackBerry® device. 1. Click Email Reconciliation. 4. Click Save. In a message list, press the Menu key. 2. Set the...Likewise, any changes that is designed to reconcile email messages between your BlackBerry® device and the email application on your email application. For more information, see the BlackBerry Desktop Software Online Help. Delete email messages over the wireless network Set ...
User Guide
Page 110
...the Wireless Synchronization field to Yes. 5. Manage email reconciliation conflicts Set the On Conflicts option for each email address that is associated with your device when a data synchronization conflict occurs. For more information, see the BlackBerry Desktop Software Online Help. • Verify that your BlackBerry® device is associated with an email...6. Click Email Reconciliation. 4. Click Options. 3. Change the Wireless Synchronization field to No. If you reconcile your email messages using the synchronization tool of the BlackBerry® Desktop Manager.
...the Wireless Synchronization field to Yes. 5. Manage email reconciliation conflicts Set the On Conflicts option for each email address that is associated with your device when a data synchronization conflict occurs. For more information, see the BlackBerry Desktop Software Online Help. • Verify that your BlackBerry® device is associated with an email...6. Click Email Reconciliation. 4. Click Options. 3. Change the Wireless Synchronization field to No. If you reconcile your email messages using the synchronization tool of the BlackBerry® Desktop Manager.
User Guide
Page 111
...your device, the process continues after you start it. If you can back up and restore most of the BlackBerry® Desktop Manager. Press the Menu key. 4. Type blackberry. To restore synchronized organizer data over the wireless network. You cannot stop the process after the device restarts...., changing conflict resolution options, and synchronizing organizer data using the backup and restore tool of the BlackBerry® Desktop Manager. For more information, contact your administrator. • Verify that your administrator has provided you must have a backup copy...
...your device, the process continues after you start it. If you can back up and restore most of the BlackBerry® Desktop Manager. Press the Menu key. 4. Type blackberry. To restore synchronized organizer data over the wireless network. You cannot stop the process after the device restarts...., changing conflict resolution options, and synchronizing organizer data using the backup and restore tool of the BlackBerry® Desktop Manager. For more information, contact your administrator. • Verify that your administrator has provided you must have a backup copy...
User Guide
Page 112
...address book, calendar, task list, and memo list. • If you use the synchronization tool of the BlackBerry® Desktop Manager to Mailbox & Handheld. Organizer data is not synchronizing over the wireless network Try performing the following actions: • Verify ... associated with a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry® Desktop Manager to the wireless network. • Verify that your BlackBerry® device, highlight the email messages and press the Backspace/ Delete key. Click Reconcile Now. 1. For...
...address book, calendar, task list, and memo list. • If you use the synchronization tool of the BlackBerry® Desktop Manager to Mailbox & Handheld. Organizer data is not synchronizing over the wireless network Try performing the following actions: • Verify ... associated with a Microsoft® Outlook® email account, you must use the synchronization tool of the BlackBerry® Desktop Manager to the wireless network. • Verify that your BlackBerry® device, highlight the email messages and press the Backspace/ Delete key. Click Reconcile Now. 1. For...
User Guide
Page 132
... on the type of upgrade, the amount of device data, and the number of applications on your computer, you can upgrade the BlackBerry Device Software using the BlackBerry Desktop Manager, see the BlackBerry Desktop Software Online Help. You can use your password at various times during the installation process. On the Home screen, click the Wireless...
... on the type of upgrade, the amount of device data, and the number of applications on your computer, you can upgrade the BlackBerry Device Software using the BlackBerry Desktop Manager, see the BlackBerry Desktop Software Online Help. You can use your password at various times during the installation process. On the Home screen, click the Wireless...
User Guide
Page 205
...Verify that your BlackBerry® Device Software supports multiple languages. Change the Input Language field. 3. In the device options, click Language. 2. The typing input language can add a display language using the application loader tool of the BlackBerry® Desktop Manager. For more ...information about adding applications, including display languages, see the BlackBerry® Desktop Software Online Help. When you type.
...Verify that your BlackBerry® Device Software supports multiple languages. Change the Input Language field. 3. In the device options, click Language. 2. The typing input language can add a display language using the application loader tool of the BlackBerry® Desktop Manager. For more ...information about adding applications, including display languages, see the BlackBerry® Desktop Software Online Help. When you type.
User Guide
Page 225
... when the device has deleted the key. You can generate an encryption key using the email settings tool of the BlackBerry® Desktop Manager. Press the Menu key. 5. For more information, see the BlackBerry Desktop Software Online Help. 1. In the device options, click Security Options. 2. Click General Settings. 3. Click Save. In the device options, click...
... when the device has deleted the key. You can generate an encryption key using the email settings tool of the BlackBerry® Desktop Manager. Press the Menu key. 5. For more information, see the BlackBerry Desktop Software Online Help. 1. In the device options, click Security Options. 2. Click General Settings. 3. Click Save. In the device options, click...
User Guide
Page 235
...• personal certificates (certificate and private key pairs) • certificates that you download using the certificate synchronization tool of the BlackBerry® Desktop Manager • certificates that you download from an LDAP certificate server • certificates that you add from a message • personal ... Key Password Timeout field. 4. Key stores About the key store The key store on your BlackBerry® device might store the following items. To access these items in the BlackBerry® Desktop Software Change the key store password 1. Click Certificate Servers. 3.
...• personal certificates (certificate and private key pairs) • certificates that you download using the certificate synchronization tool of the BlackBerry® Desktop Manager • certificates that you download from an LDAP certificate server • certificates that you add from a message • personal ... Key Password Timeout field. 4. Key stores About the key store The key store on your BlackBerry® device might store the following items. To access these items in the BlackBerry® Desktop Software Change the key store password 1. Click Certificate Servers. 3.
User Guide
Page 245
... such as an application name or version. Screen Capturing: Specify whether third-party applications can take screen shots of the BlackBerry® Desktop Manager or Bluetooth® technology. For example, you can set whether third-party applications can access files that your device remains... unlocked after you stop using the media manager tool of the device screen. Media Access: Specify whether third-party applications can access ...
... such as an application name or version. Screen Capturing: Specify whether third-party applications can take screen shots of the BlackBerry® Desktop Manager or Bluetooth® technology. For example, you can set whether third-party applications can access files that your device remains... unlocked after you stop using the media manager tool of the device screen. Media Access: Specify whether third-party applications can access ...
User Guide
Page 251
.... Accept a service book 1. Highlight the new service book. 4. Your wireless service provider or administrator can also receive service books on your BlackBerry® device. Click Undelete. 249 Press the Menu key. 5. Click Service Book. 3. Press the Menu key. 5. To restore a service...book 1. If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you can send service books to your device to the BlackBerry® Desktop Manager. Service books About service books Service books determine which services are available on your...
.... Accept a service book 1. Highlight the new service book. 4. Your wireless service provider or administrator can also receive service books on your BlackBerry® device. Click Undelete. 249 Press the Menu key. 5. Click Service Book. 3. Press the Menu key. 5. To restore a service...book 1. If your device is associated with an email account that uses a BlackBerry® Enterprise Server, you can send service books to your device to the BlackBerry® Desktop Manager. Service books About service books Service books determine which services are available on your...
User Guide
Page 255
...Turn off on your device. • If you encrypted the media files on a web page Your BlackBerry® device might not support the size or file format of the BlackBerry Desktop Manager, verify that mass storage mode is turned off mass storage mode support. Message troubleshooting I cannot send ...for sending a message does not appear, verify that you have closed the media manager tool of the BlackBerry® Desktop Manager. • If you are trying to open a media file on your computer using the media manager tool of the song or video file. Media troubleshooting I cannot play a song...
...Turn off on your device. • If you encrypted the media files on a web page Your BlackBerry® device might not support the size or file format of the BlackBerry Desktop Manager, verify that mass storage mode is turned off mass storage mode support. Message troubleshooting I cannot send ...for sending a message does not appear, verify that you have closed the media manager tool of the BlackBerry® Desktop Manager. • If you are trying to open a media file on your computer using the media manager tool of the song or video file. Media troubleshooting I cannot play a song...
User Guide
Page 256
...; If your email message folders do not appear on your device from the BlackBerry® Internet Service. If you have not received an activation message (the message might take a short period of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. I cannot file email messages Try performing the following actions...
...; If your email message folders do not appear on your device from the BlackBerry® Internet Service. If you have not received an activation message (the message might take a short period of the BlackBerry® Desktop Manager. For more information, see the BlackBerry Desktop Software Online Help. I cannot file email messages Try performing the following actions...
User Guide
Page 259
... highlight the slide. Email messages are downloading an attachment, cancel the download and wait for a short period of the BlackBerry® Desktop Manager to reconcile email messages in personal folders. Click Retrieve. Attachment troubleshooting A skipped content bar appears in a document More attachment... key. A question mark appears on a slide A question mark appears on my computer If your BlackBerry® device has not downloaded the slide. For more information, see the BlackBerry Desktop Software Online Help. To download the content, click the skipped content bar.
... highlight the slide. Email messages are downloading an attachment, cancel the download and wait for a short period of the BlackBerry® Desktop Manager to reconcile email messages in personal folders. Click Retrieve. Attachment troubleshooting A skipped content bar appears in a document More attachment... key. A question mark appears on a slide A question mark appears on my computer If your BlackBerry® device has not downloaded the slide. For more information, see the BlackBerry Desktop Software Online Help. To download the content, click the skipped content bar.
Getting Started
Page 26
...open automatically, on the screen. 7. Complete the instructions on the taskbar, click Start > Programs > BlackBerry > Desktop Manager. About switching devices You can import data from your current BlackBerry® device, Palm® device, or Windows Mobile® powered device to your device. 8. Click...on local hard drive. 6. For more information about switching devices, see the BlackBerry Desktop Software Online Help. 24 5. On the Setup Type screen, perform one of the BlackBerry® Desktop Manager. In the Certificate Synchronization drop-down list, click This feature, and all ...
...open automatically, on the screen. 7. Complete the instructions on the taskbar, click Start > Programs > BlackBerry > Desktop Manager. About switching devices You can import data from your current BlackBerry® device, Palm® device, or Windows Mobile® powered device to your device. 8. Click...on local hard drive. 6. For more information about switching devices, see the BlackBerry Desktop Software Online Help. 24 5. On the Setup Type screen, perform one of the BlackBerry® Desktop Manager. In the Certificate Synchronization drop-down list, click This feature, and all ...
Getting Started
Page 27
... available in the setup wizard, open the BlackBerry® Desktop Manager. 3. Complete the instructions on your device PIN. If you have installed the most recent version of the BlackBerry® Desktop Software. 1. Update your new BlackBerry device, in the Roxio® Media Manager. 25 On your computer using the Roxio Media Manager 1. Switch devices Verify that is associated...
... available in the setup wizard, open the BlackBerry® Desktop Manager. 3. Complete the instructions on your device PIN. If you have installed the most recent version of the BlackBerry® Desktop Software. 1. Update your new BlackBerry device, in the Roxio® Media Manager. 25 On your computer using the Roxio Media Manager 1. Switch devices Verify that is associated...
Getting Started
Page 28
... songs. Insert a media card Use a microSD media card to extend the memory available on your computer 1. The media card might be sold separately from your BlackBerry® device for the battery cover. 2. Slide the media card holder door toward its hinges to your computer. 2. Click Synchronize. 4. Select the check box beside... in the media card holder door so that the metal contacts on the media card align with the metal contacts on your device. 1. Open the BlackBerry® Desktop Manager. 3. Slide off the battery cover. 3. Connect your...
... songs. Insert a media card Use a microSD media card to extend the memory available on your computer 1. The media card might be sold separately from your BlackBerry® device for the battery cover. 2. Slide the media card holder door toward its hinges to your computer. 2. Click Synchronize. 4. Select the check box beside... in the media card holder door so that the metal contacts on the media card align with the metal contacts on your device. 1. Open the BlackBerry® Desktop Manager. 3. Slide off the battery cover. 3. Connect your...