User Guide
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... the size of an application database...137 About upgrading the BlackBerry Device Software...138 Prerequisites: Upgrading the BlackBerry Device Software over the wireless network...138 Upgrade the BlackBerry Device Software...138 Return to the previous version of the BlackBerry Device Software...138 Delete the previous version of the BlackBerry Device Software...139 Application troubleshooting...139 Maps...141 Map basics...141...
... the size of an application database...137 About upgrading the BlackBerry Device Software...138 Prerequisites: Upgrading the BlackBerry Device Software over the wireless network...138 Upgrade the BlackBerry Device Software...138 Return to the previous version of the BlackBerry Device Software...138 Delete the previous version of the BlackBerry Device Software...139 Application troubleshooting...139 Maps...141 Map basics...141...
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... About PGP keys...246 About security self-tests...247 Verify security software ...247 Security troubleshooting...247 Third-party application control...249 About permissions for third-party applications...249 Reset connection permissions ...BrickBreaker web site...255 Service books...257 About service books...257 Accept a service book ...257 Delete a service book...257 Troubleshooting...259 BlackBerry basics troubleshooting...13 Phone troubleshooting...37 Voice dialing troubleshooting...43 Camera and video camera troubleshooting...47 Media troubleshooting...62 Message troubleshooting...90 Typing ...
... About PGP keys...246 About security self-tests...247 Verify security software ...247 Security troubleshooting...247 Third-party application control...249 About permissions for third-party applications...249 Reset connection permissions ...BrickBreaker web site...255 Service books...257 About service books...257 Accept a service book ...257 Delete a service book...257 Troubleshooting...259 BlackBerry basics troubleshooting...13 Phone troubleshooting...37 Voice dialing troubleshooting...43 Camera and video camera troubleshooting...47 Media troubleshooting...62 Message troubleshooting...90 Typing ...
User Guide
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... information, contact your company. Dial an extension using a voice command Verify that you have paired the Bluetooth enabled device with your BlackBerry® device. Check the battery power level using a voice command 1. To end the call using a Bluetooth® enabled device..."Call extension" and the extension number. Say "Call" and a contact name or phone number. Say "Check battery." Check your BlackBerry® Device Software supports multiple languages. Say "Check coverage." In the voice dialing application, wait for the sound. 2. Change the Voice Dialing Language...
... information, contact your company. Dial an extension using a voice command Verify that you have paired the Bluetooth enabled device with your BlackBerry® device. Check the battery power level using a voice command 1. To end the call using a Bluetooth® enabled device..."Call extension" and the extension number. Say "Call" and a contact name or phone number. Say "Check battery." Check your BlackBerry® Device Software supports multiple languages. Say "Check coverage." In the voice dialing application, wait for the sound. 2. Change the Voice Dialing Language...
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...changes using the email settings tool of a contact name. If wireless email reconciliation is turned off or is turned on, your BlackBerry® device receives changes that wireless email reconciliation is turned on your computer over the wireless network. For more information about ...email reconciliation, see theBlackBerry Desktop Software Online Help. 70 In the To field, perform one of the following actions: • Type an email address. • Type ...
...changes using the email settings tool of a contact name. If wireless email reconciliation is turned off or is turned on, your BlackBerry® device receives changes that wireless email reconciliation is turned on your computer over the wireless network. For more information about ...email reconciliation, see theBlackBerry Desktop Software Online Help. 70 In the To field, perform one of the following actions: • Type an email address. • Type ...
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... the following actions: • Verify that your wireless service plan includes this service. • Verify that fixed dialing is full, your BlackBerry® device memory is turned off. I cannot send SMS text messages Try performing the following actions: • Wait for a short ..., the Delete On field is connected to the wireless network. Try downloading the attachment again. 91 For more information, see the BlackBerry Desktop Software Online Help. Your device does not delete saved messages. A message or attachment does not appear or is connected to the wireless ...
... the following actions: • Verify that your wireless service plan includes this service. • Verify that fixed dialing is full, your BlackBerry® device memory is turned off. I cannot send SMS text messages Try performing the following actions: • Wait for a short ..., the Delete On field is connected to the wireless network. Try downloading the attachment again. 91 For more information, see the BlackBerry Desktop Software Online Help. Your device does not delete saved messages. A message or attachment does not appear or is connected to the wireless ...
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... when typing 1. About typing input languages You can set a typing input language to the selected language. For more information, contact your BlackBerry® device in French, but type messages in English. In the device options, click Language. 2. Click Save. Click Save. The... the current typing input language appears in messages, calendar entries, tasks, or memos that you might use when you set whether your BlackBerry® Device Software supports multiple languages. For example, you create. 1. 4. Change the input options. 4. When you set the typing input language, ...
... when typing 1. About typing input languages You can set a typing input language to the selected language. For more information, contact your BlackBerry® device in French, but type messages in English. In the device options, click Language. 2. Click Save. Click Save. The... the current typing input language appears in messages, calendar entries, tasks, or memos that you might use when you set whether your BlackBerry® Device Software supports multiple languages. For example, you create. 1. 4. Change the input options. 4. When you set the typing input language, ...
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... only, set the Wireless Reconcile field to Off. The wireless email reconciliation feature is designed to reconcile email messages between your BlackBerry® device and the email application on your computer over the wireless network. Press the Menu key. 6. Delete email messages... email application on your computer should be reflected on your device. Press the Menu key. 6. For more information, see the BlackBerry Desktop Software Online Help. Click Save. Set the Delete On field. 5. Synchronization About synchronization The wireless data synchronization feature is designed to ...
... only, set the Wireless Reconcile field to Off. The wireless email reconciliation feature is designed to reconcile email messages between your BlackBerry® device and the email application on your computer over the wireless network. Press the Menu key. 6. Delete email messages... email application on your computer should be reflected on your device. Press the Menu key. 6. For more information, see the BlackBerry Desktop Software Online Help. Click Save. Set the Delete On field. 5. Synchronization About synchronization The wireless data synchronization feature is designed to ...
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For more information, see the BlackBerry Desktop Software Online Help. • Verify that supports this feature. In the address book, a calendar, the task list, or the memo list, press the Menu key. 2. Click ...; device. 1. Manage email reconciliation conflicts Set the On Conflicts option for each email address that is associated with an email account that uses a BlackBerry® Enterprise Server that your BlackBerry® device is associated with your device when a data synchronization conflict occurs. Set the On Conflicts field. 5. For more information, contact your...
For more information, see the BlackBerry Desktop Software Online Help. • Verify that supports this feature. In the address book, a calendar, the task list, or the memo list, press the Menu key. 2. Click ...; device. 1. Manage email reconciliation conflicts Set the On Conflicts option for each email address that is associated with an email account that uses a BlackBerry® Enterprise Server that your BlackBerry® device is associated with your device when a data synchronization conflict occurs. Set the On Conflicts field. 5. For more information, contact your...
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...an email account that uses a BlackBerry® Enterprise Server that occur during organizer data synchronization, see the BlackBerry Desktop Software Online Help. Click Continue. 7. For more information, contact your administrator. • Verify that your BlackBerry® device data. To ...the wireless network. For more information, see the BlackBerry Desktop Software Online Help. For more information about managing conflicts that wireless email reconciliation is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. ...
...an email account that uses a BlackBerry® Enterprise Server that occur during organizer data synchronization, see the BlackBerry Desktop Software Online Help. Click Continue. 7. For more information, contact your administrator. • Verify that your BlackBerry® device data. To ...the wireless network. For more information, see the BlackBerry Desktop Software Online Help. For more information about managing conflicts that wireless email reconciliation is associated with an email account that uses a BlackBerry® Enterprise Server that supports this feature. ...
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...in personal folders. Click Email Reconciliation. 4. For more information, see the BlackBerry Desktop Software Online Help. 118 1. I am not receiving email messages from personal folders on my computer If your BlackBerry® device is connected to reconcile email messages in the address book, calendar... highlight the email messages and press the Backspace/ Delete key. Press the Menu key. 5. For more information, see the BlackBerry Desktop Software Online Help. In a message list, press the Menu key. 2. Email messages are not deleted during wireless email reconciliation. ...
...in personal folders. Click Email Reconciliation. 4. For more information, see the BlackBerry Desktop Software Online Help. 118 1. I am not receiving email messages from personal folders on my computer If your BlackBerry® device is connected to reconcile email messages in the address book, calendar... highlight the email messages and press the Backspace/ Delete key. Press the Menu key. 5. For more information, see the BlackBerry Desktop Software Online Help. In a message list, press the Menu key. 2. Email messages are not deleted during wireless email reconciliation. ...
User Guide
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... the Home screen. Return to 2 hours, depending on the screen. The duration of the BlackBerry Device Software You can upgrade the BlackBerry Device Software using the BlackBerry Desktop Manager, see the BlackBerry Desktop Software Online Help. Click Previous upgrade succeeded. 4. Upgrade the BlackBerry Device Software You can use your device. Note: During the installation process, your computer. You can...
... the Home screen. Return to 2 hours, depending on the screen. The duration of the BlackBerry Device Software You can upgrade the BlackBerry Device Software using the BlackBerry Desktop Manager, see the BlackBerry Desktop Software Online Help. Click Previous upgrade succeeded. 4. Upgrade the BlackBerry Device Software You can use your device. Note: During the installation process, your computer. You can...
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... device has enough memory to add the application. Press the Menu key. 5. Click Delete Downgrade Data. Delete the previous version of the BlackBerry Device Software If you can remove the previous version manually. 1. Click Wireless Upgrade. 3. Application troubleshooting I cannot add applications Try performing the following actions: • Delete media files, ...
... device has enough memory to add the application. Press the Menu key. 5. Click Delete Downgrade Data. Delete the previous version of the BlackBerry Device Software If you can remove the previous version manually. 1. Click Wireless Upgrade. 3. Application troubleshooting I cannot add applications Try performing the following actions: • Delete media files, ...
User Guide
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... main phone number. Click New Address. 3. Click Add to type them (wait). 149 You can synchronize custom address book fields on your BlackBerry® device with the email application on a web page, highlight a contact. 2. After dialing the main phone number, your computer. Click ... 3. For more information about synchronizing custom address book fields, see the BlackBerry Desktop Software Online Help. Type a name for example a password or extension, from a message, call log, or on your BlackBerry® device either pauses before dialing the additional numbers (pause) or ...
... main phone number. Click New Address. 3. Click Add to type them (wait). 149 You can synchronize custom address book fields on your BlackBerry® device with the email application on a web page, highlight a contact. 2. After dialing the main phone number, your computer. Click ... 3. For more information about synchronizing custom address book fields, see the BlackBerry Desktop Software Online Help. Type a name for example a password or extension, from a message, call log, or on your BlackBerry® device either pauses before dialing the additional numbers (pause) or ...
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... data. Serial Port Profile This profile allows you to connect your device to a Bluetooth enabled computer that is running BlackBerry® Desktop Software so that you to connect your device to Bluetooth enabled devices that support desktop connectivity, wireless bypass, and data transfer...(DUN) This profile allows you to use your BlackBerry® device to a Bluetooth enabled computer that is running BlackBerry® Desktop Software so that you to connect your device as a modem when it is running BlackBerry Desktop Software. Handsfree (HFP) This profile allows you to ...
... data. Serial Port Profile This profile allows you to connect your device to a Bluetooth enabled computer that is running BlackBerry® Desktop Software so that you to connect your device to Bluetooth enabled devices that support desktop connectivity, wireless bypass, and data transfer...(DUN) This profile allows you to use your BlackBerry® device to a Bluetooth enabled computer that is running BlackBerry® Desktop Software so that you to connect your device as a modem when it is running BlackBerry Desktop Software. Handsfree (HFP) This profile allows you to ...
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Language Change the display language Verify that your BlackBerry® Device Software supports multiple languages. Change the Language field. 3. When you set the typing input language, you set a typing input language, AutoText and other typing ... when you might use your device uses the multi-tap or the SureType® input method. Change the typing input language Verify that your BlackBerry® Device Software supports multiple languages. For more information, contact your wireless service provider or administrator. 1. Press the Menu key. 4. When you also set a typing ...
Language Change the display language Verify that your BlackBerry® Device Software supports multiple languages. Change the Language field. 3. When you set the typing input language, you set a typing input language, AutoText and other typing ... when you might use your device uses the multi-tap or the SureType® input method. Change the typing input language Verify that your BlackBerry® Device Software supports multiple languages. For more information, contact your wireless service provider or administrator. 1. Press the Menu key. 4. When you also set a typing ...
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.... 5. Press the Menu key. 4. In the device options, click Language. 2. Click Input Options. 3. For more information, contact your BlackBerry® Device Software supports multiple languages. Press the Menu key. 4. Change the input options for switching typing input languages Verify that your wireless service provider or ... To use the SureType® input method, set the Input Language field to Yes. For more information, contact your BlackBerry® Device Software supports multiple languages. Switch typing input methods 1. In the device options, click Language. 2.
.... 5. Press the Menu key. 4. In the device options, click Language. 2. Click Input Options. 3. For more information, contact your BlackBerry® Device Software supports multiple languages. Press the Menu key. 4. Change the input options for switching typing input languages Verify that your wireless service provider or ... To use the SureType® input method, set the Input Language field to Yes. For more information, contact your BlackBerry® Device Software supports multiple languages. Switch typing input methods 1. In the device options, click Language. 2.
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... following guidelines: • Reduce the amount of long email messages. • Store media files on your BlackBerry® device. Consider the following guidelines: • Delete old email and MMS messages, especially messages with ... reply. • Lower the brightness of available memory on your BlackBerry®device. To use . • If you recently upgraded the BlackBerry® Device Software over the wireless network, delete the previous version of available memory ... to maintain at least 400 KB of the BlackBerry Device Software. • Clear the browser cache.
... following guidelines: • Reduce the amount of long email messages. • Store media files on your BlackBerry® device. Consider the following guidelines: • Delete old email and MMS messages, especially messages with ... reply. • Lower the brightness of available memory on your BlackBerry®device. To use . • If you recently upgraded the BlackBerry® Device Software over the wireless network, delete the previous version of available memory ... to maintain at least 400 KB of the BlackBerry Device Software. • Clear the browser cache.
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...the email settings tool of the private key from the temporary device memory. You can set a BlackBerry® device password. 1. For more information, see the BlackBerry Desktop Software Online Help. 1. In the device options, click Security Options. 2. Click Save. Click General Settings..., click Security Options. 2. Change the Content Protection field to protect data as it travels between the BlackBerry Enterprise Server or BlackBerry Desktop Redirector and your BlackBerry® device is locked. 1. Set content protection strength Verify that content protection is designed to use ...
...the email settings tool of the private key from the temporary device memory. You can set a BlackBerry® device password. 1. For more information, see the BlackBerry Desktop Software Online Help. 1. In the device options, click Security Options. 2. Click Save. Click General Settings..., click Security Options. 2. Change the Content Protection field to protect data as it travels between the BlackBerry Enterprise Server or BlackBerry Desktop Redirector and your BlackBerry® device is locked. 1. Set content protection strength Verify that content protection is designed to use ...
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... a key store password. • personal certificates (certificate and private key pairs) • certificates that you download using the certificate synchronization tool of the BlackBerry® Desktop Manager • certificates that you download from an LDAP certificate server • certificates that you add from a message • personal PGP®... (public and private key pairs) • PGP public keys that you download from a message • root certificates that are included in the BlackBerry® Desktop Software Change the key store password 1. 2. Click Key Stores. 3.
... a key store password. • personal certificates (certificate and private key pairs) • certificates that you download using the certificate synchronization tool of the BlackBerry® Desktop Manager • certificates that you download from an LDAP certificate server • certificates that you add from a message • personal PGP®... (public and private key pairs) • PGP public keys that you download from a message • root certificates that are included in the BlackBerry® Desktop Software Change the key store password 1. 2. Click Key Stores. 3.
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...using a smart card with RSA software Prerequisites: Two-factor authentication • Verify that you have set a BlackBerry® device password. • Verify that you know (for example, a pass phrase), is installed on your device, you can use a software token for two-factor authentication when ... a smart card option • use the smart card, and public key operations such as a hardware token. You should have (for your BlackBerry® device, but you received your smart card reader to send S/MIMEprotected messages. Change the User Authenticator field to No. 4. 3. Press ...
...using a smart card with RSA software Prerequisites: Two-factor authentication • Verify that you have set a BlackBerry® device password. • Verify that you know (for example, a pass phrase), is installed on your device, you can use a software token for two-factor authentication when ... a smart card option • use the smart card, and public key operations such as a hardware token. You should have (for your BlackBerry® device, but you received your smart card reader to send S/MIMEprotected messages. Change the User Authenticator field to No. 4. 3. Press ...