Safety Warning and Notice
Page 2
... power cord is unplugged before cleaning your monitor Use a monitor cleaner and a soft cloth to clean your monitor. Do not use solvents such as data loss and system failure) occurred due to non-factory provided software, parts, and/or non-original accessories. Please use or is illegible. The model number or production number on the monitor. Use only the power cord provided by BenQ. Never use a power cord...
... power cord is unplugged before cleaning your monitor Use a monitor cleaner and a soft cloth to clean your monitor. Do not use solvents such as data loss and system failure) occurred due to non-factory provided software, parts, and/or non-original accessories. Please use or is illegible. The model number or production number on the monitor. Use only the power cord provided by BenQ. Never use a power cord...
Resolution file
Page 1
... is called "Native Resolution" or maximal resolution - To find out the monitor aspect ratio and native resolution of the purchased model, please check the Specification on your particular model PC video card which supports this resolution. Software video drivers are displayed on the Windows desktop and selecting Properties from the pop-up menu. 2. Select the recommended resolution (maximum resolution) then click Apply. Adjusting the screen resolution 1 If you may not accurately display the screen image as well as...
... is called "Native Resolution" or maximal resolution - To find out the monitor aspect ratio and native resolution of the purchased model, please check the Specification on your particular model PC video card which supports this resolution. Software video drivers are displayed on the Windows desktop and selecting Properties from the pop-up menu. 2. Select the recommended resolution (maximum resolution) then click Apply. Adjusting the screen resolution 1 If you may not accurately display the screen image as well as...
Resolution file
Page 2
.... 1. Refer to flicker. Close the Display Properties window. 2 Adjusting the screen refresh rate Click Change, OK, then Yes. 5. The best results are obtained by using the factory modes already set in Control Panel. 2. Double click the Display icon in your computer. Depending on the operating system on page 3. Check next chapter to adjust the screen resolution. From the Display Properties window, select the Settings tab and click the Advanced button. 3. Select the Adapter tab, and...
.... 1. Refer to flicker. Close the Display Properties window. 2 Adjusting the screen refresh rate Click Change, OK, then Yes. 5. The best results are obtained by using the factory modes already set in Control Panel. 2. Double click the Display icon in your computer. Depending on the operating system on page 3. Check next chapter to adjust the screen resolution. From the Display Properties window, select the Settings tab and click the Advanced button. 3. Select the Adapter tab, and...
Resolution file
Page 4
... setting or by manually changing the phase setting and the pixel frequency from graphic cards which do not correspond with the native resolution of your graphic card first. Main 9/22/2020 4 Preset display modes This is Aspect. • If the video card cannot display or normally display with the usual standard. Image disruption may improve this monitor with the resolution 1360x768, the default Display Mode is not, however, an error. Incoming display mode (Input timing) (continued) Input signal Resolution...
... setting or by manually changing the phase setting and the pixel frequency from graphic cards which do not correspond with the native resolution of your graphic card first. Main 9/22/2020 4 Preset display modes This is Aspect. • If the video card cannot display or normally display with the usual standard. Image disruption may improve this monitor with the resolution 1360x768, the default Display Mode is not, however, an error. Incoming display mode (Input timing) (continued) Input signal Resolution...
User Manual
Page 5
... the cables from the LCD monitor. • Always unplug the product from www.BenQ.com for every 1 hour of time causes eye fatigue and may need to transport the monitor. • Refer to support the weight of purchase or visit the local website from the power outlet before operation. • (For models that support wall or ceiling mounting) • Install your monitor and monitor mounting kit...
... the cables from the LCD monitor. • Always unplug the product from www.BenQ.com for every 1 hour of time causes eye fatigue and may need to transport the monitor. • Refer to support the weight of purchase or visit the local website from the power outlet before operation. • (For models that support wall or ceiling mounting) • Install your monitor and monitor mounting kit...
User Manual
Page 6
... support ...3 Getting started ...8 Getting to know your monitor 11 Front view...11 Bottom view...11 Back view ...12 Input and output ports...12 Connections ...14 How to assemble your monitor hardware (for models without height adjustment stand) 21 How to detach the stand and the base 27 Using the monitor wall mounting kit (for models without height adjustment stand 29 Assembling your monitor with a height adjustment stand 31 How to attach the monitor base...31 How to detach the base ...33 Adjusting the monitor height ...34...
... support ...3 Getting started ...8 Getting to know your monitor 11 Front view...11 Bottom view...11 Back view ...12 Input and output ports...12 Connections ...14 How to assemble your monitor hardware (for models without height adjustment stand) 21 How to detach the stand and the base 27 Using the monitor wall mounting kit (for models without height adjustment stand 29 Assembling your monitor with a height adjustment stand 31 How to attach the monitor base...31 How to detach the base ...33 Adjusting the monitor height ...34...
User Manual
Page 23
... end without height adjustment stand) 23 Connect the power cable to save the pins or socket connectors from accidently falling out during use both cables can have one power cord, two video cables, and one end of the power cord into the socket labelled on the stand arm first. Connect the other end to the monitor video socket. Slide the cable cover up to the computer video socket. Pass the cable through the cable management...
... end without height adjustment stand) 23 Connect the power cable to save the pins or socket connectors from accidently falling out during use both cables can have one power cord, two video cables, and one end of the power cord into the socket labelled on the stand arm first. Connect the other end to the monitor video socket. Slide the cable cover up to the computer video socket. Pass the cable through the cable management...
User Manual
Page 24
... DP cable. Connect the plug of the cable (at the end without height adjustment stand) To go to the computer video socket. Go to 1.1. Connect the plug of the monitor and change the setting from accidently falling out during use. Connect the other than one video transmission method available to you, you might want to take the picture quality of the HDMI cable to the HDMI port on the product supplied for models...
... DP cable. Connect the plug of the cable (at the end without height adjustment stand) To go to the computer video socket. Go to 1.1. Connect the plug of the monitor and change the setting from accidently falling out during use. Connect the other than one video transmission method available to you, you might want to take the picture quality of the HDMI cable to the HDMI port on the product supplied for models...
User Manual
Page 37
... specifications on the website for future use your monitor and monitor mounting kit on a wall with a height adjustment stand 37 Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to install a monitor wall mounting kit, please read the precautions carefully. Consult a professional technician or BenQ service for wall mount installation and safety precautions. Before starting to the monitor. Use a a cross-pointed screwdriver to release the screws that all screws are stable enough to use . 2. Make sure that fixing...
... specifications on the website for future use your monitor and monitor mounting kit on a wall with a height adjustment stand 37 Use four M4 x 10 mm screws to fix a VESA standard wall mount bracket to install a monitor wall mounting kit, please read the precautions carefully. Consult a professional technician or BenQ service for wall mount installation and safety precautions. Before starting to the monitor. Use a a cross-pointed screwdriver to release the screws that all screws are stable enough to use . 2. Make sure that fixing...
User Manual
Page 38
... will determine which process you connect and install your driver files extracted into an empty folder. Follow the wizard instructions. The circumstances under which you need to follow to your Windows computer, you turn on the local website. Download the correct driver files from www.BenQ.com > Support > Download & FAQ > model name > Software. 2. On your computer, have your BenQ LCD Monitor will launch its Found New Hardware...
... will determine which process you connect and install your driver files extracted into an empty folder. Follow the wizard instructions. The circumstances under which you need to follow to your Windows computer, you turn on the local website. Download the correct driver files from www.BenQ.com > Support > Download & FAQ > model name > Software. 2. On your computer, have your BenQ LCD Monitor will launch its Found New Hardware...
User Manual
Page 39
... (for models without height adjustment stand) on page 21 or Assembling your BenQ monitor 39 When Windows starts, it will automatically detect the new monitor and launch the Found New Hardware Wizard. Click Finish. 5. Look to confirm that has already had a monitor driver installed before , and for which the BenQ LCD Monitor is only suitable for a computer which has never had another monitor connected to it (and has monitor driver software installed...
... (for models without height adjustment stand) on page 21 or Assembling your BenQ monitor 39 When Windows starts, it will automatically detect the new monitor and launch the Found New Hardware Wizard. Click Finish. 5. Look to confirm that has already had a monitor driver installed before , and for which the BenQ LCD Monitor is only suitable for a computer which has never had another monitor connected to it (and has monitor driver software installed...
User Manual
Page 40
.... Installing monitor driver software involves selecting an appropriate information file (.inf) from the downloaded driver files for manually updating the existing monitor driver software on your Microsoft Windows computer. Windows has an Upgrade Device Driver Wizard to upgrade the monitor on page 43. 40 Getting the most from your model may well function perfectly with other versions of Windows, however, as compatible for your BenQ monitor See: • How to install on Windows 10...
.... Installing monitor driver software involves selecting an appropriate information file (.inf) from the downloaded driver files for manually updating the existing monitor driver software on your Microsoft Windows computer. Windows has an Upgrade Device Driver Wizard to upgrade the monitor on page 43. 40 Getting the most from your model may well function perfectly with other versions of Windows, however, as compatible for your BenQ monitor See: • How to install on Windows 10...
User Manual
Page 41
... Internet on Windows 10 system 1. In the Update Driver Software window, select the option Browse my computer for driver software. 7. How to restart your computer after the driver update is complete. Go to Start, Settings, Devices, Devices and Printers and right-click the name of your BenQ monitor 41 Open Display Properties. Click Close. Click the Driver tab and the Update Driver button. 6. You may be prompted to install on...
... Internet on Windows 10 system 1. In the Update Driver Software window, select the option Browse my computer for driver software. 7. How to restart your computer after the driver update is complete. Go to Start, Settings, Devices, Devices and Printers and right-click the name of your BenQ monitor 41 Open Display Properties. Click Close. Click the Driver tab and the Update Driver button. 6. You may be prompted to install on...
User Manual
Page 42
... Personalize, Display, Devices and Printers, and right-click the name of the screen or press the Windows + C buttons on the keyboard to install on page 38. 8. Click Generic PnP Monitor, and then the Properties button. 5. Click Browse and locate the driver files downloaded from the Internet as instructed in Downloading the LCD Monitor driver files from the menu. 2. Select Properties from your monitor from the menu. Click...
... Personalize, Display, Devices and Printers, and right-click the name of the screen or press the Windows + C buttons on the keyboard to install on page 38. 8. Click Generic PnP Monitor, and then the Properties button. 5. Click Browse and locate the driver files downloaded from the Internet as instructed in Downloading the LCD Monitor driver files from the menu. 2. Select Properties from your monitor from the menu. Click...
User Manual
Page 45
.... 3. How to adjust all the settings on your monitor 45 Select (Menu) to make adjustments or selection. OSD in hot key menu OSD icon in main menu Function Custom Key 1 • By default, the key is displayed. In the main menu, follow the icons next to the control keys to access the main menu. 4. No. Basic menu operation All OSD (On Screen Display) menus can use the OSD menu to adjust your monitor. 1 2 4 3 1. You...
.... 3. How to adjust all the settings on your monitor 45 Select (Menu) to make adjustments or selection. OSD in hot key menu OSD icon in main menu Function Custom Key 1 • By default, the key is displayed. In the main menu, follow the icons next to the control keys to access the main menu. 4. No. Basic menu operation All OSD (On Screen Display) menus can use the OSD menu to adjust your monitor. 1 2 4 3 1. You...
User Manual
Page 47
... adjust the screen geometric settings manually using a digital (DVI, HDMI, or DP) cable to your display size, you run auto.exe, a test pattern displays. 2. If you can adjust the display mode on your computer is set to the native resolution of your operating system. Adjusting display mode To display images of the control keys to bring up message will appear, showing that you connect a digital input signal using geometry menu items. To assist you in this key. Go to Picture Advanced and Display Mode. (Menu...
... adjust the screen geometric settings manually using a digital (DVI, HDMI, or DP) cable to your display size, you run auto.exe, a test pattern displays. 2. If you can adjust the display mode on your computer is set to the native resolution of your operating system. Adjusting display mode To display images of the control keys to bring up message will appear, showing that you connect a digital input signal using geometry menu items. To assist you in this key. Go to Picture Advanced and Display Mode. (Menu...
User Manual
Page 62
... detect the available input source. Input Auto Sets to power off the monitor automatically in Off power saving mode. • OFF • 10min. • 20min. • 30min. Resolution Notice Sets whether to display the resolution notice of the recommended resolution when a new input source is detected by the monitor. • ON • OFF Information Displays the current monitor property settings. • Input • Current Resolution • Optimum Resolution (best with the monitor) • Model Name DisplayPort Selects...
... detect the available input source. Input Auto Sets to power off the monitor automatically in Off power saving mode. • OFF • 10min. • 20min. • 30min. Resolution Notice Sets whether to display the resolution notice of the recommended resolution when a new input source is detected by the monitor. • ON • OFF Information Displays the current monitor property settings. • Input • Current Resolution • Optimum Resolution (best with the monitor) • Model Name DisplayPort Selects...
User Manual
Page 66
.... Refer to "Adjusting the Screen Resolution". Troubleshooting Frequently asked questions (FAQ) Imaging The image is blurred. • Download Resolution file from the website (see Product support on page 3). And then select the correct resolution, refresh rate and make adjustments based on the monitor running the monitor at resolutions lower than the native (maximum) resolution? The image has a faulty coloration. Go to Picture and Reset Color, and then choose YES to reset the color settings to optimize the image. Download Resolution file from...
.... Refer to "Adjusting the Screen Resolution". Troubleshooting Frequently asked questions (FAQ) Imaging The image is blurred. • Download Resolution file from the website (see Product support on page 3). And then select the correct resolution, refresh rate and make adjustments based on the monitor running the monitor at resolutions lower than the native (maximum) resolution? The image has a faulty coloration. Go to Picture and Reset Color, and then choose YES to reset the color settings to optimize the image. Download Resolution file from...
User Manual
Page 67
... not help, check the signal cable connectors. And then select the correct resolution, refresh rate and make adjustments based on these instructions. • If the LED is illuminated in use. • Use a screensaver to prevent the occurrence of image retention. If that this monitor does not support, please change the setting to one direction. Just wait until the operating system is off , please contact your computer and monitor go into a low power "sleep" mode...
... not help, check the signal cable connectors. And then select the correct resolution, refresh rate and make adjustments based on these instructions. • If the LED is illuminated in use. • Use a screensaver to prevent the occurrence of image retention. If that this monitor does not support, please change the setting to one direction. Just wait until the operating system is off , please contact your computer and monitor go into a low power "sleep" mode...
User Manual
Page 68
...; If the Bright Intelligence function is set to ON. The light sensor is located at the front bottom of the monitor. Adjust the sensor range if needed. You should turn off the ECO sensor for more support and local customer service. 68 Troubleshooting See Sensor Range on the external speakers. Bright colors (especially white and fluorescent colors) reflect light and the sensor cannot detect the main light sources. See Connect the audio cable.
...; If the Bright Intelligence function is set to ON. The light sensor is located at the front bottom of the monitor. Adjust the sensor range if needed. You should turn off the ECO sensor for more support and local customer service. 68 Troubleshooting See Sensor Range on the external speakers. Bright colors (especially white and fluorescent colors) reflect light and the sensor cannot detect the main light sources. See Connect the audio cable.