Users Manual
Page 3
... to the external audio output 33 Chapter 3: Using your computer Proper posture when using your Desktop PC 35 Using the memory card reader (Optional 36 Using the optical drive (on selected models only 37 Configuring the USB ports using the BIOS 39 Configuring the HDD security setting using the BIOS 40 Chapter 4: Connecting to the Internet Wired connection...41 Chapter 5: Using ASUS Business Manager ASUS Business Manager...47 Chapter 6: Troubleshooting Troubleshooting...57 Appendix: Windows® 10 User Manual Starting for the first time...67 Using the Windows® 10...
... to the external audio output 33 Chapter 3: Using your computer Proper posture when using your Desktop PC 35 Using the memory card reader (Optional 36 Using the optical drive (on selected models only 37 Configuring the USB ports using the BIOS 39 Configuring the HDD security setting using the BIOS 40 Chapter 4: Connecting to the Internet Wired connection...41 Chapter 5: Using ASUS Business Manager ASUS Business Manager...47 Chapter 6: Troubleshooting Troubleshooting...57 Appendix: Windows® 10 User Manual Starting for the first time...67 Using the Windows® 10...
Users Manual
Page 4
... Part 15 of the FCC Rules. The use of shielded cables for compliance could void the user's authority to operate this equipment. REACH Complying with the same or equivalent type recommended by the party responsible for connection of explosion if battery is no guarantee that interference will not occur in our products at ASUS REACH website at http://csr.asus...
... Part 15 of the FCC Rules. The use of shielded cables for compliance could void the user's authority to operate this equipment. REACH Complying with the same or equivalent type recommended by the party responsible for connection of explosion if battery is no guarantee that interference will not occur in our products at ASUS REACH website at http://csr.asus...
Users Manual
Page 8
... the U.S. Service warning label WARNING! CDRH Regulations The Center for countries listed in compliance with the essential requirements and other than those specified herein or in the laser product installation guide may result in the United States. hereby declares that this device is available at https://www.asus.com/support/. WARNING! To prevent exposure to the optical drive's laser, do...
... the U.S. Service warning label WARNING! CDRH Regulations The Center for countries listed in compliance with the essential requirements and other than those specified herein or in the laser product installation guide may result in the United States. hereby declares that this device is available at https://www.asus.com/support/. WARNING! To prevent exposure to the optical drive's laser, do...
Users Manual
Page 9
... drops of warm water then remove any key on Freedos and Linux-based products. Contact a qualified service technician or your computer, click the mouse or press any extra moisture with the ENERGY STAR standard, and the power management feature is NOT supported on the keyboard. Environmental Protection Agency and the U.S. Wipe the Desktop PC using an adapter or extension cord. DO...
... drops of warm water then remove any key on Freedos and Linux-based products. Contact a qualified service technician or your computer, click the mouse or press any extra moisture with the ENERGY STAR standard, and the power management feature is NOT supported on the keyboard. Environmental Protection Agency and the U.S. Wipe the Desktop PC using an adapter or extension cord. DO...
Users Manual
Page 14
... drive eject button. These ports connect to a microphone. 3. There is for 3.5 inch hard disk drives / memory card readers. 14 Chapter 1: Getting started This port connects to USB 3.1 Gen 1 devices such as a mouse, printer, scanner, camera, PDA, and others . 7. These Universal Serial Bus 2.0 (USB 2.0) ports connect to eject the optical disk drive tray. 6. Press this bay. 5. Power button. ENGLISH D840MA Front panel Front USB 3.1 Gen 1 port 1 Front USB 3.1 Gen 1 port 2 Front USB 2.0 port 1 Front USB 2.0 port 2 Smart Card SD/MMC/MS 1. Optical disk drive bay (optional...
... drive eject button. These ports connect to a microphone. 3. There is for 3.5 inch hard disk drives / memory card readers. 14 Chapter 1: Getting started This port connects to USB 3.1 Gen 1 devices such as a mouse, printer, scanner, camera, PDA, and others . 7. These Universal Serial Bus 2.0 (USB 2.0) ports connect to eject the optical disk drive tray. 6. Press this bay. 5. Power button. ENGLISH D840MA Front panel Front USB 3.1 Gen 1 port 1 Front USB 3.1 Gen 1 port 2 Front USB 2.0 port 1 Front USB 2.0 port 2 Smart Card SD/MMC/MS 1. Optical disk drive bay (optional...
Users Manual
Page 16
... of this port becomes Front Speaker Out. 10. This port is for your PC to USB 2.0 devices such as a VGA monitor. 16. This port connects to a Local Area Network (LAN) through a network hub. LAN (RJ-45) port. Serial port (optional). Line Out port (lime). Rear Speaker Out Front Speaker Out Bass/Center Side Speaker Out 11. Kensington® lock slot. Air vents. VGA port. Parallel port (optional). This port connects to the audio configuration table below for VGA-compatible devices such as a mouse, printer, scanner...
... of this port becomes Front Speaker Out. 10. This port is for your PC to USB 2.0 devices such as a VGA monitor. 16. This port connects to a Local Area Network (LAN) through a network hub. LAN (RJ-45) port. Serial port (optional). Line Out port (lime). Rear Speaker Out Front Speaker Out Bass/Center Side Speaker Out 11. Kensington® lock slot. Air vents. VGA port. Parallel port (optional). This port connects to the audio configuration table below for VGA-compatible devices such as a mouse, printer, scanner...
Users Manual
Page 17
...). Memory card readers (optional). This port connects to a microphone. 4. Power button. This port connects to a headphone or speaker. 3. ASUS Desktop PC 17 This bay is for an optical disk drive. 2. This area contains one or more memory card reader slots. 5. USB 3.1 Gen 1 ports. These ports connect to turn on your computer. 6. Press this button to USB 3.1 Gen 1 devices such as a mouse, printer, scanner, camera, PDA, and others. Optical disk drive bay. ENGLISH D840MB/ M840MB/ W840MB/ S840MB Front panel Front USB 3.1 Gen 1 port 1 Front USB 3.1 Gen 1 port 2 Front USB...
...). Memory card readers (optional). This port connects to a microphone. 4. Power button. This port connects to a headphone or speaker. 3. ASUS Desktop PC 17 This bay is for an optical disk drive. 2. This area contains one or more memory card reader slots. 5. USB 3.1 Gen 1 ports. These ports connect to turn on your computer. 6. Press this button to USB 3.1 Gen 1 devices such as a mouse, printer, scanner, camera, PDA, and others. Optical disk drive bay. ENGLISH D840MB/ M840MB/ W840MB/ S840MB Front panel Front USB 3.1 Gen 1 port 1 Front USB 3.1 Gen 1 port 2 Front USB...
Users Manual
Page 19
... Speed LED Status OFF ORANGE GREEN Description 10Mbps connection 100Mbps connection 1Gbps connection ACT/LINK LED SPEED LED LAN port ASUS Desktop PC 19 This port connects to USB 2.0 devices such as a mouse, printer, scanner, camera, PDA, and others. 9. This port connects to a Local Area Network (LAN) through a network hub. Serial port (optional). This port allows Gigabit connection to a headphone or speaker. Rear Speaker Out Front Speaker Out Bass/Center Side Speaker Out 12. DisplayPort. In a 4.1, 5.1, or 7.1-channel configuration, the function of the audio...
... Speed LED Status OFF ORANGE GREEN Description 10Mbps connection 100Mbps connection 1Gbps connection ACT/LINK LED SPEED LED LAN port ASUS Desktop PC 19 This port connects to USB 2.0 devices such as a mouse, printer, scanner, camera, PDA, and others. 9. This port connects to a Local Area Network (LAN) through a network hub. Serial port (optional). This port allows Gigabit connection to a headphone or speaker. Rear Speaker Out Front Speaker Out Bass/Center Side Speaker Out 12. DisplayPort. In a 4.1, 5.1, or 7.1-channel configuration, the function of the audio...
Users Manual
Page 20
... optical disk drive bay. D840SA/ M840SA/ W840SA Front Panel SD/MMC/MS Front USB 3.1 Gen 1 port 1 Front USB 3.1 Gen 1 port 2 Front USB 2.0 port 1 Front USB 2.0 port 2 Smart Card 1. VGA port. The 5.25 inch optical disk drive bay is for your computer. 2. HDD LED. This port connects to a microphone. 20 Chapter 1: Getting started Air vents. This port is for VGA-compatible devices such as a mouse, printer, scanner, camera, PDA, and others . 7. Optical disk drive eject button. ENGLISH 18. This LED lights up when the hard disk drive operates...
... optical disk drive bay. D840SA/ M840SA/ W840SA Front Panel SD/MMC/MS Front USB 3.1 Gen 1 port 1 Front USB 3.1 Gen 1 port 2 Front USB 2.0 port 1 Front USB 2.0 port 2 Smart Card 1. VGA port. The 5.25 inch optical disk drive bay is for your computer. 2. HDD LED. This port connects to a microphone. 20 Chapter 1: Getting started Air vents. This port is for VGA-compatible devices such as a mouse, printer, scanner, camera, PDA, and others . 7. Optical disk drive eject button. ENGLISH 18. This LED lights up when the hard disk drive operates...
Users Manual
Page 22
If the voltage supply in your area is 200-240V, set the switch to a Local Area Network (LAN) through a network hub. Power connector. This port allows Gigabit connection to 115V. LAN port LED indications Activity/Link LED Status Description OFF No link ORANGE Linked BLINKING Data activity Speed LED Status OFF ORANGE GREEN Description 10Mbps connection 100Mbps connection 1Gbps connection ACT/LINK LED SPEED LED LAN port 15. Audio 2.1, 4.1, 5.1, or 7.1-channel configuration Port Light Blue (Rear panel) Lime (Rear panel) Pink (Rear panel) Lime (Front panel) Headset...
If the voltage supply in your area is 200-240V, set the switch to a Local Area Network (LAN) through a network hub. Power connector. This port allows Gigabit connection to 115V. LAN port LED indications Activity/Link LED Status Description OFF No link ORANGE Linked BLINKING Data activity Speed LED Status OFF ORANGE GREEN Description 10Mbps connection 100Mbps connection 1Gbps connection ACT/LINK LED SPEED LED LAN port 15. Audio 2.1, 4.1, 5.1, or 7.1-channel configuration Port Light Blue (Rear panel) Lime (Rear panel) Pink (Rear panel) Lime (Front panel) Headset...
Users Manual
Page 23
... with an ASUS Graphics Card, the graphics card is set as the external monitor, keyboard, mouse, and power cord, to your computer, refer to a power source. VGA port. Hence, connect your monitor to a display output port on the rear panel of this guide for pointing devices or other devices. 18. Plug the monitor to Connecting multiple external display in the BIOS. This 25-pin port connects a parallel printer, a scanner, or other serial devices. This port is for details. To connect an external monitor using the onboard display output ports: 1. Serial port (optional). ENGLISH 17...
... with an ASUS Graphics Card, the graphics card is set as the external monitor, keyboard, mouse, and power cord, to your computer, refer to a power source. VGA port. Hence, connect your monitor to a display output port on the rear panel of this guide for pointing devices or other devices. 18. Plug the monitor to Connecting multiple external display in the BIOS. This 25-pin port connects a parallel printer, a scanner, or other serial devices. This port is for details. To connect an external monitor using the onboard display output ports: 1. Serial port (optional). ENGLISH 17...
Users Manual
Page 25
... Start menu, click Settings > System > Display. 5. Turn off your computer. 4. ASUS Desktop PC 25 Turn on how to connect a monitor to your displays. ENGLISH Connecting multiple external displays Your desktop PC may come with VGA, HDMI, or DVI ports and allows you are allowed to set display modes. You can use the additional monitor as a duplicate of your main display, or as an extension to enlarge your computer and connect the power cords to the monitors. To set...
... Start menu, click Settings > System > Display. 5. Turn off your computer. 4. ASUS Desktop PC 25 Turn on how to connect a monitor to your displays. ENGLISH Connecting multiple external displays Your desktop PC may come with VGA, HDMI, or DVI ports and allows you are allowed to set display modes. You can use the additional monitor as a duplicate of your main display, or as an extension to enlarge your computer and connect the power cords to the monitors. To set...
Users Manual
Page 33
... your Desktop PC, enable the audio device output to the rear Line Out port. For the location of the rear Line Out port, refer to the section Getting to the external audio output: 1. The audio output will now be from the external audio device. Tick Front Speaker Out, then click OK. 3. ASUS Desktop PC 33 Connect an external audio device such as earphone or speaker to ensure a clear audio quality. The Audio Manager screen automatically pops up. The Audio Manager...
... your Desktop PC, enable the audio device output to the rear Line Out port. For the location of the rear Line Out port, refer to the section Getting to the external audio output: 1. The audio output will now be from the external audio device. Tick Front Speaker Out, then click OK. 3. ASUS Desktop PC 33 Connect an external audio device such as earphone or speaker to ensure a clear audio quality. The Audio Manager screen automatically pops up. The Audio Manager...
Users Manual
Page 58
... key to turn the LED off . No display on . • During POST, only the monitor connected to input numbers only. If you connect the monitors to use the arrow keys on the graphics card. • Check if the multiple displays settings are not working. The dual display function works only under Windows. • When a graphics card is installed on your computer, ensure that you discover bent pins, replace the monitor video connector cable. • Check if your monitor is plugged to a power...
... key to turn the LED off . No display on . • During POST, only the monitor connected to input numbers only. If you connect the monitors to use the arrow keys on the graphics card. • Check if the multiple displays settings are not working. The dual display function works only under Windows. • When a graphics card is installed on your computer, ensure that you discover bent pins, replace the monitor video connector cable. • Check if your monitor is plugged to a power...
Users Manual
Page 59
... Settings > Update & recovery > Recovery from the menu ASUS Desktop PC 59 To use Windows® 10 Refresh your PC without affecting your files, and click Get started. ? Adjust the screen resolution to your computer's system settings without affecting your files recovery option to restore or undo changes to fit your computer's system sounds are not Muted. • If it is caused by the different resolutions of your monitor...
... Settings > Update & recovery > Recovery from the menu ASUS Desktop PC 59 To use Windows® 10 Refresh your PC without affecting your files, and click Get started. ? Adjust the screen resolution to your computer's system settings without affecting your files recovery option to restore or undo changes to fit your computer's system sounds are not Muted. • If it is caused by the different resolutions of your monitor...
Users Manual
Page 60
... using a discrete VGA card, connect the signal cable to the correct VGA port on . Try connecting to your area's power requirements. • Adjust the voltage settings. Ensure that the power cord is unplugged from the power outlet. ENGLISH Power Problem No power (The power indicator is off) Possible Cause Incorrect power voltage Action • Set your computer's power voltage switch to another PSU on . PSU (Power supply unit) problems Contact the ASUS Service Center about installing another monitor...
... using a discrete VGA card, connect the signal cable to the correct VGA port on . Try connecting to your area's power requirements. • Adjust the voltage settings. Ensure that the power cord is unplugged from the power outlet. ENGLISH Power Problem No power (The power indicator is off) Possible Cause Incorrect power voltage Action • Set your computer's power voltage switch to another PSU on . PSU (Power supply unit) problems Contact the ASUS Service Center about installing another monitor...
Users Manual
Page 61
... reconnect the speaker to your computer's User Guide for the correct LAN settings. headphone. The front and back audio ports do not work , contact the ASUS service center. If it still does not work . Reinstall the LAN driver Audio Problem No Audio Possible Cause Speaker or headphone is not properly connected to the wrong port. Driver problems Try both the front and back audio ports. Reinstall the audio driver ASUS Desktop PC 61 Close the anti-virus software. Action...
... reconnect the speaker to your computer's User Guide for the correct LAN settings. headphone. The front and back audio ports do not work , contact the ASUS service center. If it still does not work . Reinstall the LAN driver Audio Problem No Audio Possible Cause Speaker or headphone is not properly connected to the wrong port. Driver problems Try both the front and back audio ports. Reinstall the audio driver ASUS Desktop PC 61 Close the anti-virus software. Action...
Users Manual
Page 62
... servicing. • Replace with a new hard disk drive. The system often hangs or freezes. Move your computer. Hard disk drive failure • S end the damaged hard disk drive to an area with compatible memory modules. • Remove the extra memory modules that you have installed, then try again. • C ontact the ASUS Service Center for your computer to ASUS Service Center for viruses and repair your computer. • Reinstall the operating system. ENGLISH System Problem System speed...
... servicing. • Replace with a new hard disk drive. The system often hangs or freezes. Move your computer. Hard disk drive failure • S end the damaged hard disk drive to an area with compatible memory modules. • Remove the extra memory modules that you have installed, then try again. • C ontact the ASUS Service Center for your computer to ASUS Service Center for viruses and repair your computer. • Reinstall the operating system. ENGLISH System Problem System speed...
Users Manual
Page 63
... the ASUS Service Center for the service center information. The system temperature is powering on the computer. ASUS Desktop PC 63 ENGLISH CPU Problem Too noisy right after entering the OS. The fan runs on its default settings. The CPU fan has been replaced. in use. If the problem still persists, refer to download the latest BIOS versions. Ensure that your Desktop PC's warranty card and contact the ASUS Service Center. The BIOS settings have been changed. Restore the BIOS to the...
... the ASUS Service Center for the service center information. The system temperature is powering on the computer. ASUS Desktop PC 63 ENGLISH CPU Problem Too noisy right after entering the OS. The fan runs on its default settings. The CPU fan has been replaced. in use. If the problem still persists, refer to download the latest BIOS versions. Ensure that your Desktop PC's warranty card and contact the ASUS Service Center. The BIOS settings have been changed. Restore the BIOS to the...
Users Manual
Page 73
... your screen. Removing everything and reinstalling Windows® 10 Restoring your screen. Scroll down to complete. 1. ASUS Desktop PC 73 Under this option. This process may take a while to view the Remove everything and reinstall options in PC Settings. Refer to the steps below to complete the reinstallation and reset process. Follow the onscreen instructions to use this option. From the Start menu, click Settings > Update & security > Recovery. 2. ENGLISH Enter> Launches...
... your screen. Removing everything and reinstalling Windows® 10 Restoring your screen. Scroll down to complete. 1. ASUS Desktop PC 73 Under this option. This process may take a while to view the Remove everything and reinstall options in PC Settings. Refer to the steps below to complete the reinstallation and reset process. Follow the onscreen instructions to use this option. From the Start menu, click Settings > Update & security > Recovery. 2. ENGLISH Enter> Launches...