Service Guide
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... provide you should check the most up-to-date information available on card, modem, or extra memory capability). You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of this generic service guide. For AUTHORIZED SERVICE... PROVIDERS, your regional office MAY have a DIFFERENT part number code to extend the functionality of a machine (e.g. Veriton Z290G AIO Computer Service Guide ...
... provide you should check the most up-to-date information available on card, modem, or extra memory capability). You MUST use the list provided by your regional Acer office to order FRU parts for repair and service of this generic service guide. For AUTHORIZED SERVICE... PROVIDERS, your regional office MAY have a DIFFERENT part number code to extend the functionality of a machine (e.g. Veriton Z290G AIO Computer Service Guide ...
Service Guide
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... System Features 1 Physical Specifications 2 Environmental Requirements 2 System Tour 3 Front View 3 Right Views 4 Left and Rear Views 5 Hardware Specifications 6 Processor 6 Chipsets 6 BIOS 6 Memory 6 Hard Disk Drive 7 Optical Disc Drive 7 Card Reader 7 Ethernet 7 Wireless LAN 7 Audio 8 Webcam 8 LCD Panel 8 AC Adapter 8 Chapter 2 - System Disassembly 25... the Hard Disk Drive 37 Removing the System Fan 39 Removing the Heat Sink 40 Removing the Memory Modules 41 Removing the Webcam Cable 42 Removing the Power Button/LED Assembly 42 Removing the Speakers 43 Removing ...
... System Features 1 Physical Specifications 2 Environmental Requirements 2 System Tour 3 Front View 3 Right Views 4 Left and Rear Views 5 Hardware Specifications 6 Processor 6 Chipsets 6 BIOS 6 Memory 6 Hard Disk Drive 7 Optical Disc Drive 7 Card Reader 7 Ethernet 7 Wireless LAN 7 Audio 8 Webcam 8 LCD Panel 8 AC Adapter 8 Chapter 2 - System Disassembly 25... the Hard Disk Drive 37 Removing the System Fan 39 Removing the Heat Sink 40 Removing the Memory Modules 41 Removing the Webcam Cable 42 Removing the Power Button/LED Assembly 42 Removing the Speakers 43 Removing ...
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... of your PC depends on the model purchased. The exact configuration of the Veriton Z290G AIO computer. USB ports (two) - Ethernet jack (RJ-45) - System Features Component Processor Chipset Memory Graphics Display Audio I/O ports Media storage Card reader Connectivity Mounting option AC adapter... support Antivirus software Description Intel Atom D525 processor Intel NM10 Express Chipset • Number of DIMM slots: Two DDR3 DIMM slots • Maximum memory: 4 GB (using two 2 GB modules) Integrated in the Intel Atom D525 processor • 18.5-inch WXGA TFT LCD panel •...
... of your PC depends on the model purchased. The exact configuration of the Veriton Z290G AIO computer. USB ports (two) - Ethernet jack (RJ-45) - System Features Component Processor Chipset Memory Graphics Display Audio I/O ports Media storage Card reader Connectivity Mounting option AC adapter... support Antivirus software Description Intel Atom D525 processor Intel NM10 Express Chipset • Number of DIMM slots: Two DDR3 DIMM slots • Maximum memory: 4 GB (using two 2 GB modules) Integrated in the Intel Atom D525 processor • 18.5-inch WXGA TFT LCD panel •...
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... Super I/O Specification Intel NM10 Express Chipset ITE 8757 BIOS Item BIOS chip Setup utility Specification AMI BIOS CMOS Setup Utility Memory Item Controller Number of DIMM slot Maximum memory Data rate Supported capacities DIMM type Supported brands Population rule Specification Integrated in the Intel processor 2 2 GB (using two... 2 GB modules) 1333 MT/s 512 MB, 1 or 2 GB 240-pin DDR3 SO-DIMM Hynix, Kingston, Micron, Unifosa, Samsung You can install memory modules in any combination as long as they match the above specifications. 6 Veriton Z290G AIO Computer Service Guide
... Super I/O Specification Intel NM10 Express Chipset ITE 8757 BIOS Item BIOS chip Setup utility Specification AMI BIOS CMOS Setup Utility Memory Item Controller Number of DIMM slot Maximum memory Data rate Supported capacities DIMM type Supported brands Population rule Specification Integrated in the Intel processor 2 2 GB (using two... 2 GB modules) 1333 MT/s 512 MB, 1 or 2 GB 240-pin DDR3 SO-DIMM Hynix, Kingston, Micron, Unifosa, Samsung You can install memory modules in any combination as long as they match the above specifications. 6 Veriton Z290G AIO Computer Service Guide
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... • PLDS DS-8A4SH Card Reader Item Controller Supported cards Specification Realtek RTS5159 Card Reader • MultiMediaCard (MMC) • Secure Digital (SD) • Memory Stick (MS) • Memory Stick PRO (MS PRO) cards Ethernet Item Controller LAN protocol LAN connector type Specification Realtek RTL8111DL Gigabit Ethernet controller 10/100/1000 Mbps RJ...
... • PLDS DS-8A4SH Card Reader Item Controller Supported cards Specification Realtek RTS5159 Card Reader • MultiMediaCard (MMC) • Secure Digital (SD) • Memory Stick (MS) • Memory Stick PRO (MS PRO) cards Ethernet Item Controller LAN protocol LAN connector type Specification Realtek RTL8111DL Gigabit Ethernet controller 10/100/1000 Mbps RJ...
Service Guide
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... values to as "Setup" or "Setup Utility" in this case, the system cannot retain configuration values in a battery-backed nonvolatile memory called CMOS RAM. IMPORTANT If you are already properly configured and optimized, there is not part of reading, CMOS Setup Utility will ...RTC battery located on the mainboard (BT1) may be simply referred to configure the hardware. Veriton Z290G Service Guide 9 System Utilities Chapter 2 CMOS Setup Utility CMOS Setup Utility is booted. This memory area is normally no need to run this utility. Replace the RTC battery with a new ...
... values to as "Setup" or "Setup Utility" in this case, the system cannot retain configuration values in a battery-backed nonvolatile memory called CMOS RAM. IMPORTANT If you are already properly configured and optimized, there is not part of reading, CMOS Setup Utility will ...RTC battery located on the mainboard (BT1) may be simply referred to configure the hardware. Veriton Z290G Service Guide 9 System Utilities Chapter 2 CMOS Setup Utility CMOS Setup Utility is booted. This memory area is normally no need to run this utility. Replace the RTC battery with a new ...
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Field Processor Type Processor Speed System Memory Product Name System Serial Number System BIOS Version BIOS Release Date Asset Tag Number Description Type of processor installed on the system Speed of the processor installed on the system Size of system memory detected during boot-up Official model name of the computer. Current system BIOS version Date when the CMOS setup utility was released. System asset tag number 12 Veriton Z290G Service Guide Product Information . System serial number.
Field Processor Type Processor Speed System Memory Product Name System Serial Number System BIOS Version BIOS Release Date Asset Tag Number Description Type of processor installed on the system Speed of the processor installed on the system Size of system memory detected during boot-up Official model name of the computer. Current system BIOS version Date when the CMOS setup utility was released. System asset tag number 12 Veriton Z290G Service Guide Product Information . System serial number.
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...a limitation of 32-bit hardware and 32-bit operating systems that support the Physical Address Extension method. Displays the size of the memory between the 2 GB and 4 GB limits to viruses and malicious-code attacks and prevent harmful software from executing and propagating on...graphics memory using the Intel Dynamic Video Memory Technology. Select to specify the maximum memory size that can be activated and allowed to enable the Intel Execute Disable Bit Technology. Value Enabled Disabled Enabled Disabled Enabled Disabled 1 MB 8 MB Fixed DVMT 128 MB 256 MB Maximum Veriton ...
...a limitation of 32-bit hardware and 32-bit operating systems that support the Physical Address Extension method. Displays the size of the memory between the 2 GB and 4 GB limits to viruses and malicious-code attacks and prevent harmful software from executing and propagating on...graphics memory using the Intel Dynamic Video Memory Technology. Select to specify the maximum memory size that can be activated and allowed to enable the Intel Execute Disable Bit Technology. Value Enabled Disabled Enabled Disabled Enabled Disabled 1 MB 8 MB Fixed DVMT 128 MB 256 MB Maximum Veriton ...
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...the AC power loss. Value Yes No S3 (STR) S1 (POS) Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled Power Off Power On Last State Veriton Z290G Service Guide 17 Default value is S3 (STR), the suspend mode is pressed. • Last State - Enables or disables the system to the... system memory. The computer remains off until the power button is suspend to RAM, i.e., the system shuts down with the exception of a refresh current to wake ...
...the AC power loss. Value Yes No S3 (STR) S1 (POS) Enabled Disabled Enabled Disabled Enabled Disabled Enabled Disabled Power Off Power On Last State Veriton Z290G Service Guide 17 Default value is S3 (STR), the suspend mode is pressed. • Last State - Enables or disables the system to the... system memory. The computer remains off until the power button is suspend to RAM, i.e., the system shuts down with the exception of a refresh current to wake ...
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4. Remove the LCD assembly by following the procedure described on the page 30. 2. Veriton Z290G AIO Computer Service Guide 41 Open the holding clips securing the memory modules (a), then remove the memory modules from the DIMM slots (b). Remove the heat sink. Removing the Memory Modules 1.
4. Remove the LCD assembly by following the procedure described on the page 30. 2. Veriton Z290G AIO Computer Service Guide 41 Open the holding clips securing the memory modules (a), then remove the memory modules from the DIMM slots (b). Remove the heat sink. Removing the Memory Modules 1.
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... following the procedure described on page 40. 6. Remove the heat sink by following the procedure described on page 37. 4. Remove the memory modules by following the procedure described on page 39. 5. Remove the system fan by following the procedure described on page 41. 7. ...30. 2. Remove the screws securing the mainboard. 3. Quantity 5 Color Chrome Torque 4.5 +/- 0.3 kgf.cm Part Number 86.7A554.6R0 44 Veriton Z290G AIO Computer Service Guide Remove the LCD assembly by following the procedure described on the page 35. 3. Remove the power button/LED assembly...
... following the procedure described on page 40. 6. Remove the heat sink by following the procedure described on page 37. 4. Remove the memory modules by following the procedure described on page 39. 5. Remove the system fan by following the procedure described on page 41. 7. ...30. 2. Remove the screws securing the mainboard. 3. Quantity 5 Color Chrome Torque 4.5 +/- 0.3 kgf.cm Part Number 86.7A554.6R0 44 Veriton Z290G AIO Computer Service Guide Remove the LCD assembly by following the procedure described on the page 35. 3. Remove the power button/LED assembly...
Service Guide
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...the installed drives. 8. Perform keyboard controller BAT test. Check if waking up the chipset, memory, and other components before memory detection. Disable CACHE before system memory is currently executing. Do additional chipset initialization. Verify that show the value of I /O initialization...is enabled. 48 Veriton Z290G AIO Computer Service Guide These are Acer-qualified and supported. 10. Verify that occur during the system startup. Execute full memory sizing module. If memory sizing module not executed, start memory refresh and do memory sizing in scratch...
...the installed drives. 8. Perform keyboard controller BAT test. Check if waking up the chipset, memory, and other components before memory detection. Disable CACHE before system memory is currently executing. Do additional chipset initialization. Verify that show the value of I /O initialization...is enabled. 48 Veriton Z290G AIO Computer Service Guide These are Acer-qualified and supported. 10. Verify that occur during the system startup. Execute full memory sizing module. If memory sizing module not executed, start memory refresh and do memory sizing in scratch...
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...CPUID value back into register. CPUID information is forced. See the "POST Code Checkpoints" section for pre-defined recovery file name in memory. Attempt to determine if BIOS recovery is stored in root directory. Disable L1 cache. Verify that a BIOS recovery is required because...Checkpoint D4 D5 D6 D7 D8 D9 DA Description Test base 512 KB memory. Store the Uncompressed pointer for more information. Recovery file not found flash part size. Make flash write disabled. Veriton Z290G AIO Computer Service Guide 49 Bootblock code is copied from floppy....
...CPUID value back into register. CPUID information is forced. See the "POST Code Checkpoints" section for pre-defined recovery file name in memory. Attempt to determine if BIOS recovery is stored in root directory. Disable L1 cache. Verify that a BIOS recovery is required because...Checkpoint D4 D5 D6 D7 D8 D9 DA Description Test base 512 KB memory. Store the Uncompressed pointer for more information. Recovery file not found flash part size. Make flash write disabled. Veriton Z290G AIO Computer Service Guide 49 Bootblock code is copied from floppy....
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.... Initializes all available language, BIOS logo, and Silent logo modules. Initializes both the 8259 compatible PICs in the system. 50 Veriton Z290G AIO Computer Service Guide Initializes the CPU. Detects the presence of chipset registers. Early POST initialization of PS/2 mouse. Uncompress...checkpoints are the largest set of checkpoints during the POST portion of the BIOS. Initializes different devices through DIM. Display total memory in the system Initializes the interrupt controlling hardware (generally PIC) and interrupt vector table. The following table describes the type ...
.... Initializes all available language, BIOS logo, and Silent logo modules. Initializes both the 8259 compatible PICs in the system. 50 Veriton Z290G AIO Computer Service Guide Initializes the CPU. Detects the presence of chipset registers. Early POST initialization of PS/2 mouse. Uncompress...checkpoints are the largest set of checkpoints during the POST portion of the BIOS. Initializes different devices through DIM. Display total memory in the system Initializes the interrupt controlling hardware (generally PIC) and interrupt vector table. The following table describes the type ...
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... control to the user and gets the user response for OS boot including final MTRR values. Updates CMOS memory size from base memory. Allocates memory for different BIOS modules. Initializes IPL devices controlled by BIOS and option ROMs. Initializes remaining option ROMs. Generate.... Disables the system configuration display if needed / requested. Prepare CPU for error. Veriton Z290G AIO Computer Service Guide 51 Display errors to OS Loader (typically INT19h). Programming the memory hole or any kind of chipset registers. Execute BIOS setup if needed . Initializes ...
... control to the user and gets the user response for OS boot including final MTRR values. Updates CMOS memory size from base memory. Allocates memory for different BIOS modules. Initializes IPL devices controlled by BIOS and option ROMs. Initializes remaining option ROMs. Generate.... Disables the system configuration display if needed / requested. Prepare CPU for error. Veriton Z290G AIO Computer Service Guide 51 Display errors to OS Loader (typically INT19h). Programming the memory hole or any kind of chipset registers. Execute BIOS setup if needed . Initializes ...
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... AMIBIOS8 when the RAM read/write test fails. This may indicate a problem with a device configuration. Fatal Memory Parity Error. The base memory (memory below 1MB) size that include manual configured onboard peripherals, memory and I/O decode windows in PCI-PCI bridges, and noncompliant PCI devices. This condition may include recommendations for... (function 1); Function 0 disables all remaining PnP and PCI devices. DIM Code Checkpoints The Device Initialization Manager (DIM) gets control at 512K base memory or when CMOS is corrupted. 52 Veriton Z290G AIO Computer Service Guide
... AMIBIOS8 when the RAM read/write test fails. This may indicate a problem with a device configuration. Fatal Memory Parity Error. The base memory (memory below 1MB) size that include manual configured onboard peripherals, memory and I/O decode windows in PCI-PCI bridges, and noncompliant PCI devices. This condition may include recommendations for... (function 1); Function 0 disables all remaining PnP and PCI devices. DIM Code Checkpoints The Device Initialization Manager (DIM) gets control at 512K base memory or when CMOS is corrupted. 52 Veriton Z290G AIO Computer Service Guide
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... disk. This is enabled in POST due to use the same non-shareable resources (Memory or I /O). A PCI adapter generated an I /O conflict Description Error initializing primary DMA controller. Veriton Z290G AIO Computer Service Guide 55 Capable and Status BAD Description The BIOS tried to ... in AMIBIOS setup. This is trying to store Plug'n'Play (PnP) data was not used to use the same resource space (usually Memory or I /O). BIOS could not write to a hard disk, but the command transaction failed. error reporting standard. S.M.A.R.T. Virus-related Message...
... disk. This is enabled in POST due to use the same non-shareable resources (Memory or I /O). A PCI adapter generated an I /O conflict Description Error initializing primary DMA controller. Veriton Z290G AIO Computer Service Guide 55 Capable and Status BAD Description The BIOS tried to ... in AMIBIOS setup. This is trying to store Plug'n'Play (PnP) data was not used to use the same resource space (usually Memory or I /O). BIOS could not write to a hard disk, but the command transaction failed. error reporting standard. S.M.A.R.T. Virus-related Message...
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... CMOS Setup and load the default settings. the Control Panel. • Reload software from Recovery CD. Processor test failed. then reboot the system. • Memory module • Mainboard System works but power supply fan runs. Message Displayed Unknown BIOS error. Error code = 004Bh Floppy Controller Failure Description This message is... normal, but the fan still does not work . • IDE drive connection/cables • IDE disk drives • See "Undetermined Problems". • Mainboard Veriton Z290G AIO Computer Service Guide 57 Error in the AMIBIOS8 ROM.
... CMOS Setup and load the default settings. the Control Panel. • Reload software from Recovery CD. Processor test failed. then reboot the system. • Memory module • Mainboard System works but power supply fan runs. Message Displayed Unknown BIOS error. Error code = 004Bh Floppy Controller Failure Description This message is... normal, but the fan still does not work . • IDE drive connection/cables • IDE disk drives • See "Undetermined Problems". • Mainboard Veriton Z290G AIO Computer Service Guide 57 Error in the AMIBIOS8 ROM.
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.... Check with a known good disc. • CD/DVD-ROM is not inserted properly. • CD/DVD-ROM is damaged. NOTE Ensure the memory modules are installed properly and the contact leads are set correctly and the drive's optical lens is clean before diagnosing any optical drive problems. 58... Veriton Z290G AIO Computer Service Guide but • Turn up the sound volume. no messages are displayed. • CD may have dirt or foreign ...
.... Check with a known good disc. • CD/DVD-ROM is not inserted properly. • CD/DVD-ROM is damaged. NOTE Ensure the memory modules are installed properly and the contact leads are set correctly and the drive's optical lens is clean before diagnosing any optical drive problems. 58... Veriton Z290G AIO Computer Service Guide but • Turn up the sound volume. no messages are displayed. • CD may have dirt or foreign ...
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...cable • Monitor • Video adapter card • Mainboard • Monitor signal connection/cable • Video adapter card • Mainboard Veriton Z290G AIO Computer Service Guide 59 Action/FRU • Remove all non-factory-installed cards. • Load default settings (if screen is installed...sure Power on By Ring in BIOS Setup or Power Management is set to the mainboard Video and Monitor-related Symptoms Symptom/Error Video memory test failed.Video adapter failed. Display problem • Incorrect colors • No high intensity • Missing, broken, or incorrect ...
...cable • Monitor • Video adapter card • Mainboard • Monitor signal connection/cable • Video adapter card • Mainboard Veriton Z290G AIO Computer Service Guide 59 Action/FRU • Remove all non-factory-installed cards. • Load default settings (if screen is installed...sure Power on By Ring in BIOS Setup or Power Management is set to the mainboard Video and Monitor-related Symptoms Symptom/Error Video memory test failed.Video adapter failed. Display problem • Incorrect colors • No high intensity • Missing, broken, or incorrect ...