TravelMate 4010 Service Guide
Page 7
Table of Contents Chapter 1 System Specifications 1 Features 1 System Block Diagram 3 Board Layout 4 Top View 4 Bottom View 5 A TravelMate tour 7 Front Open View 7 Front Closed View 9 Left View 10 Right Panel 11 Rear Panel 12 Bottom Panel 13 Indicators 14 ... Basics 22 Hardware Specifications and Configurations 24 Chapter 2 System Utilities 35 BIOS Setup Utility 35 Navigating the BIOS Utility 36 Information 37 Main 38 Advanced 40 Security 42 Boot 46 Exit 47 BIOS Flash Utility 48 Cear BIOS Password SOP 48 Cear HDD Password SOP 48 Chapter 3 Machine Disassembly ...
Table of Contents Chapter 1 System Specifications 1 Features 1 System Block Diagram 3 Board Layout 4 Top View 4 Bottom View 5 A TravelMate tour 7 Front Open View 7 Front Closed View 9 Left View 10 Right Panel 11 Rear Panel 12 Bottom Panel 13 Indicators 14 ... Basics 22 Hardware Specifications and Configurations 24 Chapter 2 System Utilities 35 BIOS Setup Utility 35 Navigating the BIOS Utility 36 Information 37 Main 38 Advanced 40 Security 42 Boot 46 Exit 47 BIOS Flash Utility 48 Cear BIOS Password SOP 48 Cear HDD Password SOP 48 Chapter 3 Machine Disassembly ...
TravelMate 4010 Service Guide
Page 8
... 70 Memory check 70 Power System Check 71 Touchpad check 72 Power-On Self-Test (POST) Error Message 73 Index of Error Messages 74 Phoenix BIOS Beep Codes 76 Index of Symptom-to-FRU Error Message 80 Intermittent Problems 84 Undetermined Problems 85 Chapter 5 FRU (Field Replaceable Unit) List 87 Exploded...
... 70 Memory check 70 Power System Check 71 Touchpad check 72 Power-On Self-Test (POST) Error Message 73 Index of Error Messages 74 Phoenix BIOS Beep Codes 76 Index of Symptom-to-FRU Error Message 80 Intermittent Problems 84 Undetermined Problems 85 Chapter 5 FRU (Field Replaceable Unit) List 87 Exploded...
TravelMate 4010 Service Guide
Page 25
...'s controls like sreen brightness, volume output and the BIOS utility. Hot Keys The computer employs hot keys or key combinations to return. Acer eSetting Launches the Acer eSetting in the Acer eManager set by the Acer Empowering key. Acer ePowerManagement Launches the Acer ePowerManagement in the Acer eManager set by the Acer Empowering key. Chapter 1 17 Sleep Puts the...
...'s controls like sreen brightness, volume output and the BIOS utility. Hot Keys The computer employs hot keys or key combinations to return. Acer eSetting Launches the Acer eSetting in the Acer eManager set by the Acer Empowering key. Acer ePowerManagement Launches the Acer ePowerManagement in the Acer eManager set by the Acer Empowering key. Chapter 1 17 Sleep Puts the...
TravelMate 4010 Service Guide
Page 32
... core voltage Specification Intel® Pentium M 715,725 TravelMate 4010 InteI® 855GME+ICH4-M for TravelMate 4010 Intel socketable 478pin Micro-BGA 1.308V (highest frequency mode) to 0.956V (low frequency mode) 0.748V (deeper sleep mode) BIOS Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package Supported protocols BIOS password control Second Level Cache Item Cache controller Cache...
... core voltage Specification Intel® Pentium M 715,725 TravelMate 4010 InteI® 855GME+ICH4-M for TravelMate 4010 Intel socketable 478pin Micro-BGA 1.308V (highest frequency mode) to 0.956V (low frequency mode) 0.748V (deeper sleep mode) BIOS Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package Supported protocols BIOS password control Second Level Cache Item Cache controller Cache...
TravelMate 4010 Service Guide
Page 37
... Major Chips Item Core logic VGA LAN IEEE 1394 USB 2.0 Super I/O controller MODEM Bluetooth Wireless 802.11 b+g Controller Intel® 855GME+ICH4 (TravelMate 4010) built-in north bridge BroadCom BCM4401 (10/100M) TI PC7411 ICH4-M NS 87383 Conexant RD01-D620 Broadcom BCM2035 Intel® Chapter 1 29 one... on the front side Enable/Disable by BIOS Setup IEEE 1394 Port Item Chipset Number of IEEE 1394 port Location Connector type TI PC7411 1 Right side IEEE 1394 Specification PCMCIA Port Item...
... Major Chips Item Core logic VGA LAN IEEE 1394 USB 2.0 Super I/O controller MODEM Bluetooth Wireless 802.11 b+g Controller Intel® 855GME+ICH4 (TravelMate 4010) built-in north bridge BroadCom BCM4401 (10/100M) TI PC7411 ICH4-M NS 87383 Conexant RD01-D620 Broadcom BCM2035 Intel® Chapter 1 29 one... on the front side Enable/Disable by BIOS Setup IEEE 1394 Port Item Chipset Number of IEEE 1394 port Location Connector type TI PC7411 1 Right side IEEE 1394 Specification PCMCIA Port Item...
TravelMate 4010 Service Guide
Page 43
... Serial Number: ATAPI Device: MATSHITADVD-RAM UJ-825S System BIOS Ver: VGA BIOS Ver: 3A01 Montara-GME3360 KBC Ver: PQ1A24 Serial Number 1234567890123456789012 Asset Tag Number: 1234567890 Product Aspire1680 Manufacturer Name: Acer UUID: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx F1 Help Esc Exit ↑ ↓... Select Item ← → Select Menu F5/F6 Change Values Enter Select 4 Sub- To activate the BIOS Utility, press m during POST to enter...
... Serial Number: ATAPI Device: MATSHITADVD-RAM UJ-825S System BIOS Ver: VGA BIOS Ver: 3A01 Montara-GME3360 KBC Ver: PQ1A24 Serial Number 1234567890123456789012 Asset Tag Number: 1234567890 Product Aspire1680 Manufacturer Name: Acer UUID: xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx F1 Help Esc Exit ↑ ↓... Select Item ← → Select Menu F5/F6 Change Values Enter Select 4 Sub- To activate the BIOS Utility, press m during POST to enter...
TravelMate 4010 Service Guide
Page 44
.... Follow these instructions: T To choose a menu, use the cursor up/down keys ( wy). NOTE: You can change the value of a parameter, press por q. Navigating the BIOS Utility There are found in the Item Specific Help part of the screen. Help for a particular menu are in any changes made and exit the...
.... Follow these instructions: T To choose a menu, use the cursor up/down keys ( wy). NOTE: You can change the value of a parameter, press por q. Navigating the BIOS Utility There are found in the Item Specific Help part of the screen. Help for a particular menu are in any changes made and exit the...
TravelMate 4010 Service Guide
Page 45
...processor 1.70Ghz 1700 MHz HDD1 Model Name: HDD1 Serial Number: HDD2 Model Name: HDD2 Serial Number: ATAPI Device: System BIOS Ver: VGA BIOS Ver: KBC Ver: Serial Number Asset Tag Number: Product Manufacturer Name: UUID: IC25N080ATMR04-0 MPAA01Q2G0746A MATSHITADVD-RAM UJ-825S ...3A01 Montara-GME3360 PQ1A24 1234567890123456789012 1234567890 Aspire1680 Acer xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx F1 Help Esc Exit ↑ ↓ Select Item ← →...
...processor 1.70Ghz 1700 MHz HDD1 Model Name: HDD1 Serial Number: HDD2 Model Name: HDD2 Serial Number: ATAPI Device: System BIOS Ver: VGA BIOS Ver: KBC Ver: Serial Number Asset Tag Number: Product Manufacturer Name: UUID: IC25N080ATMR04-0 MPAA01Q2G0746A MATSHITADVD-RAM UJ-825S ...3A01 Montara-GME3360 PQ1A24 1234567890123456789012 1234567890 Aspire1680 Acer xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx F1 Help Esc Exit ↑ ↓ Select Item ← →...
TravelMate 4010 Service Guide
Page 48
... Security Boot Exit Internal Touchpad: Infrared Port (FIR): [Both] [Enabled] Item Specific Help Configure Infrared Port using options: [Disable] No configuration [Enabled] User configuration [Auto] BIOS or OS chooses configuration (OS Controlled) Displayed when controlled by OS F1 Help Esc Exit ↑ ↓ Select Item ← → Select Menu F5/F6...
... Security Boot Exit Internal Touchpad: Infrared Port (FIR): [Both] [Enabled] Item Specific Help Configure Infrared Port using options: [Disable] No configuration [Enabled] User configuration [Auto] BIOS or OS chooses configuration (OS Controlled) Displayed when controlled by OS F1 Help Esc Exit ↑ ↓ Select Item ← → Select Menu F5/F6...
TravelMate 4010 Service Guide
Page 51
...set the supervisor password. When both passwords can be grayed out if the user password was used to set , this password protects the BIOS Setup Utility from unauthorized access. Option Clear or Set Clear or Set Disabled or Enabled Disabled or Enabled NOTE: When you are the ... password. This feature is written to HDD when both passwords are present, both Supervisor and user password are set , this password protects the BIOS Setup Utility from unauthorized access. Setting a Password Follow these steps as you may have three tries before the system halts. Settings in this ...
...set the supervisor password. When both passwords can be grayed out if the user password was used to set , this password protects the BIOS Setup Utility from unauthorized access. Option Clear or Set Clear or Set Disabled or Enabled Disabled or Enabled NOTE: When you are the ... password. This feature is written to HDD when both passwords are present, both Supervisor and user password are set , this password protects the BIOS Setup Utility from unauthorized access. Setting a Password Follow these steps as you may have three tries before the system halts. Settings in this ...
TravelMate 4010 Service Guide
Page 52
... press the e key. Press e. Use the w and y keys to "Set". 4. When you are done, press u to save the changes and exit the BIOS Setup Utility. The Set Password box appears: 2. Press e twice without typing anything in the Confirm New Password field. 4. Changing a Password 1. When you are done... Password field and press e. 3. If desired, you can opt to save the changes and exit the BIOS Setup Utility. Use the w and y keys to save the changes and exit the BIOS Setup Utility. 44 Chapter 2 Type a password in the Enter New Password field. When you have changed...
... press the e key. Press e. Use the w and y keys to "Set". 4. When you are done, press u to save the changes and exit the BIOS Setup Utility. The Set Password box appears: 2. Press e twice without typing anything in the Confirm New Password field. 4. Changing a Password 1. When you are done... Password field and press e. 3. If desired, you can opt to save the changes and exit the BIOS Setup Utility. Use the w and y keys to save the changes and exit the BIOS Setup Utility. 44 Chapter 2 Type a password in the Enter New Password field. When you have changed...
TravelMate 4010 Service Guide
Page 56
... Fellow the steps below . 48 Chapter 2 Run mastid.exe 5. Powr on the system. 2. Use right arrow button to move to enter BIOS. 3. Then boot the system from the bootable diskette. Click Start-->Program-->Accessories-->Command Prompt 3. Go to the bootable diskette. 3. Cear HDD ... Copy the Phlash utilities to C: directory 4. Copy MastID program to update the system BIOS flash ROM. Use the Phlash utility to C: 2. Cear BIOS Password SOP 1. Get master password. BIOS Flash Utility The BIOS flash memory update is not completely loaded. NOTE: If you do not have a ...
... Fellow the steps below . 48 Chapter 2 Run mastid.exe 5. Powr on the system. 2. Use right arrow button to move to enter BIOS. 3. Then boot the system from the bootable diskette. Click Start-->Program-->Accessories-->Command Prompt 3. Go to the bootable diskette. 3. Cear HDD ... Copy the Phlash utilities to C: directory 4. Copy MastID program to update the system BIOS flash ROM. Use the Phlash utility to C: 2. Cear BIOS Password SOP 1. Get master password. BIOS Flash Utility The BIOS flash memory update is not completely loaded. NOTE: If you do not have a ...
TravelMate 4010 Service Guide
Page 81
...If the system fails after you determine the next possible FRU to be replaced when servicing a computer. The following lists the error messages that the BIOS displays on page 85. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not... solve the problem, put the original part back in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error. The most likely cause is not listed, see ...
...If the system fails after you determine the next possible FRU to be replaced when servicing a computer. The following lists the error messages that the BIOS displays on page 85. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not... solve the problem, put the original part back in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error. The most likely cause is not listed, see ...
TravelMate 4010 Service Guide
Page 82
...Sequence See "Keyboard or Auxiliary Input Device Check" on page 70 RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. Main board "Load Default Settings" in BIOS Setup Utility. Dikette drive Hard disk drive Main board 74 Chapter 4 Default configuration ...used Invalid System Configuration Data Operating system not found FRU/Action in BIOS Setup Utility. RTC battery Run BIOS Setup Utility to reconfigure system, then reboot system. Main board Enter Setup and see if fixed disk and drive ...
...Sequence See "Keyboard or Auxiliary Input Device Check" on page 70 RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. Main board "Load Default Settings" in BIOS Setup Utility. Dikette drive Hard disk drive Main board 74 Chapter 4 Default configuration ...used Invalid System Configuration Data Operating system not found FRU/Action in BIOS Setup Utility. RTC battery Run BIOS Setup Utility to reconfigure system, then reboot system. Main board Enter Setup and see if fixed disk and drive ...
TravelMate 4010 Service Guide
Page 84
...registers with initial POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before memory autosize 8254 timer initialization 8237 DMA controller initialization Reset Programmable Interrupt Controller Test DRAM...high byte of memory bus Test CPU bus-clock frequency Initialize Phoenix Dispatch Manager Warm start shut down Shadow system BIOS ROM Autosize cache Advanced configuration of chipset registers Load alternate registers with CMOS values Initialize interrupt vectors POST device ...
...registers with initial POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before memory autosize 8254 timer initialization 8237 DMA controller initialization Reset Programmable Interrupt Controller Test DRAM...high byte of memory bus Test CPU bus-clock frequency Initialize Phoenix Dispatch Manager Warm start shut down Shadow system BIOS ROM Autosize cache Advanced configuration of chipset registers Load alternate registers with CMOS values Initialize interrupt vectors POST device ...
TravelMate 4010 Service Guide
Page 85
... video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts ... ports Initialize PC-compatible PnP ISA devices Re-initialize onboard I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller 77
... video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts ... ports Initialize PC-compatible PnP ISA devices Re-initialize onboard I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse Initialize floppy controller 77
TravelMate 4010 Service Guide
Page 87
... 1 POST Routine Description Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System...
... 1 POST Routine Description Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System...
TravelMate 4010 Service Guide
Page 88
... if the thermal module is OK. If the system can power off . Reconnect the LCD connectors. See "Power System Check" on page 71. Next, enter BIOS utility to execute "Load Setup Default Settings", then reboot system. Action in Sequence First, plug a monitor to CRT port. Verify OS in characters Abnormal screen... LCD is too dark LCD brightness cannot be adjusted Unreadable LCD screen Missing pels in the HDD. LCD cable LCD inverter LCD Main board Enter BIOS Utility to running "Load Default Settings" then reboot the system.
... if the thermal module is OK. If the system can power off . Reconnect the LCD connectors. See "Power System Check" on page 71. Next, enter BIOS utility to execute "Load Setup Default Settings", then reboot system. Action in Sequence First, plug a monitor to CRT port. Verify OS in characters Abnormal screen... LCD is too dark LCD brightness cannot be adjusted Unreadable LCD screen Missing pels in the HDD. LCD cable LCD inverter LCD Main board Enter BIOS Utility to running "Load Default Settings" then reboot the system.
TravelMate 4010 Service Guide
Page 89
... LCD is blank. PC Card cannot be charged or discharged System hang during POST Action in Sequence Enter BIOS Setup Utility to execute "Load Default Settings" then reboot system. RAM module Main board Check BIOS revision Reinsert DIMM DIMM Main board Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound...
... LCD is blank. PC Card cannot be charged or discharged System hang during POST Action in Sequence Enter BIOS Setup Utility to execute "Load Default Settings" then reboot system. RAM module Main board Check BIOS revision Reinsert DIMM DIMM Main board Speaker-Related Symptoms Symptom / Error In Windows, multimedia programs, no sound...
TravelMate 4010 Service Guide
Page 90
... pack Main board System hangs intermittently. USB does not work . Reconnect hard disk/CD-ROM drives/FDD or other peripherals. Action in Sequence Enter BIOS Setup Utility to execute "Load Setup defaults", then reboot system. Touchpad board Main board 82 Chapter 4 Check if the battery is low. External display...system doesn't resume from hibernation/ standby mode. Main board Press Fn+F5, LCD/CRT/Both display switching Keyboard Main board Main board Enter BIOS Setup Utility to execute "Load Default Settings" then reboot the system. Printer driver Printer cable Printer Main board Enter...
... pack Main board System hangs intermittently. USB does not work . Reconnect hard disk/CD-ROM drives/FDD or other peripherals. Action in Sequence Enter BIOS Setup Utility to execute "Load Setup defaults", then reboot system. Touchpad board Main board 82 Chapter 4 Check if the battery is low. External display...system doesn't resume from hibernation/ standby mode. Main board Press Fn+F5, LCD/CRT/Both display switching Keyboard Main board Main board Enter BIOS Setup Utility to execute "Load Default Settings" then reboot the system. Printer driver Printer cable Printer Main board Enter...