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Acer TravelMate 6495T, TG and 8743, T, TG Service Guide - Page 2
... the contents hereof and specifically disclaims any warranties of this publication may be reproduced, transmitted, transcribed, stored in a retrieval system, or translated into any defect in this TravelMate 6495T/6495TG/6495Te/8473T/8473TG service guide. ii Disclaimer
The information in the software. No part of merchantability or fitness for the updates made to this guide is subject to...
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide - Page 4
... list provided by your regional office may have a different part number code than those given in the FRU list in this printed service guide. These localized features are not covered in this service guide. This service guide provides you with all technical information relating to the basic configuration for repair and service of customer machines.
In such cases, contact your...
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide - Page 15
... and networking
0
WLAN:
IEEE 802.11b/g/n
Supports Acer SignalUp technology
LAN:
Gigabit Ethernet, Wake-on-LAN ready Broadcom NetLink® BCM57761 controller
Privacy Control
0
BIOS supervisor, user, and HDD passwords
Kensington lock slot
Power Adapter and Battery
0
19 V 3-pin AC adapter; 65 W for UMA models, 90 W for Discrete models
6 cell 4400 mAh 3S2P Li-ion...
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide - Page 32
... is set to access the BIOS Setup screen. 3. This will display the
eRecovery Management window. 7. Restart the computer. 2. Follow the onscreen instructions to ...Acer Disk to Disk (D2D) recovery function allows you to use the recovery partition to troubleshoot your computer to factory condition.
1-24
Hardware Specifications and Configurations Press F10 to save settings and close the BIOS Setup...
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide - Page 55
If configuration problems occur, the setup utility may need to Chapter 4, Troubleshooting when a problem arises. To change the boot device without entering the BIOS Setup Utility, set the parameter to be change the parameter value.
System Utilities
2-3
Press to the parameter values.
The default setting of the screen before making changes to select an item in the menu...
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide - Page 164
....
2. If the issue is properly connected to the Online Support Information on page 4-17.
5. Remove all extension cables between...installed software.
7. Plug the computer directly into a known serviceable electrical outlet.
4. Disconnect the power and open the casing to check the thermal module and fan airways are not necessary to boot the computer to correct the problem.
Do not replace...
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide - Page 166
... goes for instructions on adjusting the settings.
Refer to its highest level.
Readjust if necessary. 4. There are no red Xs or yellow exclamation marks
There are no device conflicts
No hardware is still not resolved, refer to the Online Support Information on the screen). Connect an external monitor to the User Manual for when...
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide - Page 171
... Support Information on the Playback tab and select Show Disabled Devices (clear by default). 7. Remove any recently installed hardware or software. 9. If the issue is still not resolved, refer to configure the speakers. 8. Confirm that the volume is remains, repeat step 9, selecting an earlier time and date. 11.
Restore system and file settings...
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide - Page 179
... not replace a non-defective FRU: Mainboard LCD assembly
Troubleshooting
4-19 Undetermined Problems 0
The diagnostic problems does not identify which adapter or device failed, which installed devices are found . 7. NOTE: NOTE:
Verify that there are supported by a variety of the failure is operating correctly. 1. If any FRU. 3. Remove or disconnect all attached devices are no error is...
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide - Page 182
... notice
50h
Display CPU type and speed
51h
Initialize EISA board
52h
Test keyboard
54h
Set key click if enabled
58h
2-2-3-1
Test for unexpected interrupts
59h
Initialize POST display service
5Ah
Display prompt "Press F2 to enter SETUP"
5Bh
Disable CPU cache
5Ch
Test RAM between 512 and 640 KB
60h
Test extended...
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide - Page 186
...error conditions. Error Codes are designed to an individual component (or driver) using the POSTCODE= option in the range 0x00-0xdf, then that code will be used with all POST Codes associated with that driver. If the value that is assigned to show the execution point while booting or executing services. POST Codes... (0x38) POSTCODE_CC_VGA (0x39)
4-26
Troubleshooting
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide - Page 189
...find PPIs needed by DXE. POSTCODE_PC_PEI_ENTRY (0xe2) - POSTCODE_PC_IPL_EXIT (0xe8) POSTCODE_PC_DXE_ENTRY (0xe9) - Troubleshooting
4-29 Component Codes
Range
Description
0xe0-0xff
These are not components, but rather represent Architectural Progress Codes or Error Codes detailing milestones in the system boot progress. POSTCODE_PC_IPL_S3 (0xe5) - POSTCODE_PC_DXE_EXIT (0xea...
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide - Page 201
...For ACER AUTHORIZED SERVICE PROVIDERS, the Acer office may have a DIFFERENT part number code from those given in global configurations for repair and service of this chapter whenever ordering for parts to order FRU parts for the TravelMate 6495T/6495TG/6495Te/8473T/8473TG. NOTE: NOTE:
To scrap or to return the defective parts, users should follow the rules set by the regional Acer office...
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide - Page 219
... Definition and Configuration
TravelMate 6495T/6495TG/6495Te/8473T/8473TG 0
Table 7-1. Model Definition
Model
RO
Country Acer Part No
Description
TM6495TG-252 EMEA 8G50Mikk
Switzerland LX.V4M03.066
TM6495TG-2528G50Mikk W7PR64XTSCH1 MC ...TM6495TG-2622G75Mikk EM W7PR32XEMTSPH1 MC N12PGS1GBCFkkH_3V3U 1*2G/750/BT/6L3.0/5R/na_abgn_F P_1.3HD_AL_ES61SP1
Model Definition and Configuration
7-3
Acer TravelMate 6495T, TG and 8743, T, TG Service Guide - Page 793
... Server models including:
Service guides for ways to optimize and improve our services, so do not hesitate to direct any suggestions or comments to a local Acer branch office. However some information sources will require a user i.d. Acer's Website offers convenient and valuable support resources. We are : Detailed information on all models Bios updates Software utilities Spare parts lists...
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