TravelMate 5230/5530, Extensa 5430/5130 Service Guide
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IV NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of additional information related to the accomplishment of procedures. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to any damage that appear on screen. Alerts you to do specific actions relevant to the current topic. Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions.
IV NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of additional information related to the accomplishment of procedures. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to any damage that appear on screen. Alerts you to do specific actions relevant to the current topic. Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions.
TravelMate 5230/5530, Extensa 5430/5130 Service Guide
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...-Test (POST) Error Message 108 Index of Error Messages 109 Phoenix BIOS Beep Codes 112 Index of Symptom-to-FRU Error Message 117 Intermittent Problems 121 Undetermined Problems 122 Jumper and Connector Locations 123 Top and Bottom View 123 Clearing Password Check and BIOS Recovery 125 Clearing Password Check 125 BIOS Recovery...
...-Test (POST) Error Message 108 Index of Error Messages 109 Phoenix BIOS Beep Codes 112 Index of Symptom-to-FRU Error Message 117 Intermittent Problems 121 Undetermined Problems 122 Jumper and Connector Locations 123 Top and Bottom View 123 Clearing Password Check and BIOS Recovery 125 Clearing Password Check 125 BIOS Recovery...
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However, if you encounter configuration problems, you may need to enter multi-boot menu. Press F2 to run this menu, user can change boot device without...-(XX) XXXXXXXX XXXXXXXXXXX-XXX XX-XXXX-(XX) VX.XX XX-XXX XXXXXX.XXX.XXX.XXX.XXXXXX XX.XX XXXXXXXXXXXXXXXXXXXXXXX None Aspire 5930 Acer XXXxXxXX-xXxX-XXxx-xXXx-xXXxXXxXxxXX F1 Help Esc Exit Select Item -/+ Change Values F9 Setup Defaults Select Menu Enter Select Sub-Menu F10...to "enabled". Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is set the parameter to Chapter 4 Troubleshooting when problem arises.
However, if you encounter configuration problems, you may need to enter multi-boot menu. Press F2 to run this menu, user can change boot device without...-(XX) XXXXXXXX XXXXXXXXXXX-XXX XX-XXXX-(XX) VX.XX XX-XXX XXXXXX.XXX.XXX.XXX.XXXXXX XX.XX XXXXXXXXXXXXXXXXXXXXXXX None Aspire 5930 Acer XXXxXxXX-xXxX-XXxx-xXXx-xXXxXXxXxxXX F1 Help Esc Exit Select Item -/+ Change Values F9 Setup Defaults Select Menu Enter Select Sub-Menu F10...to "enabled". Chapter 2 System Utilities BIOS Setup Utility The BIOS Setup Utility is set the parameter to Chapter 4 Troubleshooting when problem arises.
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K If you need to HDD user password. Choose one upper-case string K Reboot system and key in "0KJFN42" or "UVEIQ96" to solve HDD password locked problem, you can run HDD_PW.EXE 1. Select "2" 3. Chapter 2 49 See the image below. Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: K If you key in "hdd_pw 15494 0" 2. Key in wrong HDD password for three time, "HDD password error code" would display on the screen.
K If you need to HDD user password. Choose one upper-case string K Reboot system and key in "0KJFN42" or "UVEIQ96" to solve HDD password locked problem, you can run HDD_PW.EXE 1. Select "2" 3. Chapter 2 49 See the image below. Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: K If you key in "hdd_pw 15494 0" 2. Key in wrong HDD password for three time, "HDD password error code" would display on the screen.
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K If you can run BIOS_PW.EXE 1. Chapter 2 51 Choose one upper-case string K Reboot the system and key in "bios_pw 14452 0" 2. Key in "qjjg9vy" or "07yqmjd" to solve BIOS password locked problem, you need to BIOS user password.
K If you can run BIOS_PW.EXE 1. Chapter 2 51 Choose one upper-case string K Reboot the system and key in "bios_pw 14452 0" 2. Key in "qjjg9vy" or "07yqmjd" to solve BIOS password locked problem, you need to BIOS user password.
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... be re-created (intermittent problems). Message" on page 109 Other symptoms (i.e. Use the customer-reported symptoms and go on or stay on.) "Power System Check" on page 105. Symptoms (Verified) Go To Power failure. (The power indicator does not go to test only Acer products. No beep or ...error "Power-On Self-Test (POST) Error codes are intended to "Power-On Self-Test (POST) Error Message" on page 108 "Intermittent Problems" on page 121 "Undetermined Problems" on screen. LCD display problems "Power-On Self-Test (POST) ...
... be re-created (intermittent problems). Message" on page 109 Other symptoms (i.e. Use the customer-reported symptoms and go on or stay on.) "Power System Check" on page 105. Symptoms (Verified) Go To Power failure. (The power indicator does not go to test only Acer products. No beep or ...error "Power-On Self-Test (POST) Error codes are intended to "Power-On Self-Test (POST) Error Message" on page 108 "Intermittent Problems" on page 121 "Undetermined Problems" on screen. LCD display problems "Power-On Self-Test (POST) ...
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... not work or an unexpected character appears, make sure that the CD-ROM does not have more than one at a time to correct the problem. A write-enabled, diagnostic diskette is correctly seated in the connector on the system board. Multiple labels can cause the drive to fail. If... an error occurs with the internal diskette drive, reconnect the diskette connector on the System board. Do the following to isolate the problem to a controller, drive, or CD-ROM. Do not replace a non-defective FRU: 1. Boot from the diagnostics diskette and start the diagnostics program. 2....
... not work or an unexpected character appears, make sure that the CD-ROM does not have more than one at a time to correct the problem. A write-enabled, diagnostic diskette is correctly seated in the connector on the system board. Multiple labels can cause the drive to fail. If... an error occurs with the internal diskette drive, reconnect the diskette connector on the System board. Do the following to isolate the problem to a controller, drive, or CD-ROM. Do not replace a non-defective FRU: 1. Boot from the diagnostics diskette and start the diagnostics program. 2....
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...Memory errors might stop system operations, show error messages on page 107 Chapter 4 105 Go to main board. 2. If you suspect a power problem, see the appropriate power supply check in the message window. Disconnect the power adapter and install the charged battery pack; Press F2 in the test... items. 3. Power System Check To verify the symptom of the problem, power on the computer using each of these devices do not work, reconnect the cable connector and repeat the failing operation. then check that...
...Memory errors might stop system operations, show error messages on page 107 Chapter 4 105 Go to main board. 2. If you suspect a power problem, see the appropriate power supply check in the message window. Disconnect the power adapter and install the charged battery pack; Press F2 in the test... items. 3. Power System Check To verify the symptom of the problem, power on the computer using each of these devices do not work, reconnect the cable connector and repeat the failing operation. then check that...
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...-on indicator does not light up, check the power cord of the power adapter cable. If the operational charge does not work, see "Undetermined Problems" on page 107. 106 Chapter 4 K If the voltage is within the range, do the following figure Pin 1: +19 to the next step... continuity and installation. 4. Check the Power Adapter Unplug the power adapter cable from the power adapter does not always indicate a defect. 3. K If the problem is not correct, replace the power adapter. 2. See the following : K Replace the System board. If the voltage is not corrected, see "Check the...
...-on indicator does not light up, check the power cord of the power adapter cable. If the operational charge does not work, see "Undetermined Problems" on page 107. 106 Chapter 4 K If the voltage is within the range, do the following figure Pin 1: +19 to the next step... continuity and installation. 4. Check the Power Adapter Unplug the power adapter cable from the power adapter does not always indicate a defect. 3. K If the problem is not correct, replace the power adapter. 2. See the following : K Replace the System board. If the voltage is not corrected, see "Check the...
TravelMate 5230/5530, Extensa 5430/5130 Service Guide
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...indicator still does not light up , replace the battery pack. Do not replace a non-defective FRU: 1. After you identify first the problem is not a hardware problem. Replace the touchpad. 3. Replace the system board. Reconnect the touchpad cables. 2. This helps you use a discharged battery pack or ... the DC/DC charger board. Touchpad Check If the touchpad doesn't work, do the following actions one at a time to correct the problem. This symptom is on the screen for a short time. Check out the Power Management in the screen for both battery and adapter. ...
...indicator still does not light up , replace the battery pack. Do not replace a non-defective FRU: 1. After you identify first the problem is not a hardware problem. Replace the touchpad. 3. Replace the system board. Reconnect the touchpad cables. 2. This helps you use a discharged battery pack or ... the DC/DC charger board. Touchpad Check If the touchpad doesn't work, do the following actions one at a time to correct the problem. This symptom is on the screen for a short time. Check out the Power Management in the screen for both battery and adapter. ...
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...changes in the computer. The following lists the error messages that the BIOS displays on page 122. NOTE: Most of memory installed. Others may indicate a problem with a device, such as the way it has been configured. If the symptom is listed first. The most likely cause is not listed, see ... causes. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error....
...changes in the computer. The following lists the error messages that the BIOS displays on page 122. NOTE: Most of memory installed. Others may indicate a problem with a device, such as the way it has been configured. If the symptom is listed first. The most likely cause is not listed, see ... causes. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error....
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LCD cover switch System board Remove battery pack and let it cool for 2 hours. USB does not work correctly Print problems. Serial or parallel port device problems. Action in the Devices Configuration" of BIOS Setup Utility is set to Enabled. Printer driver Printer cable Printer System Board Ensure the "Serial Port" in ...
LCD cover switch System board Remove battery pack and let it cool for 2 hours. USB does not work correctly Print problems. Serial or parallel port device problems. Action in the Devices Configuration" of BIOS Setup Utility is set to Enabled. Printer driver Printer cable Printer System Board Ensure the "Serial Port" in ...
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Touchpad board System board Modem-Related Symptoms Symptom / Error Action in Sequence Internal modem does not work . Keyboard/Touchpad-Related Symptoms Symptom / Error Touchpad does not work correctly. Modem phone port modem combo board System board NOTE: If you cannot find a symptom or an error in Sequence Reconnect touchpad cable. Action in this list and the problem remains, see "Undetermined Problems" on page 122. 120 Chapter 4
Touchpad board System board Modem-Related Symptoms Symptom / Error Action in Sequence Internal modem does not work . Keyboard/Touchpad-Related Symptoms Symptom / Error Touchpad does not work correctly. Modem phone port modem combo board System board NOTE: If you cannot find a symptom or an error in Sequence Reconnect touchpad cable. Action in this list and the problem remains, see "Undetermined Problems" on page 122. 120 Chapter 4
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... not replace any error is detected, do the following: 1. If any FRU. 3. Intermittent Problems Intermittent system hang problems can be considered only when a recurring problem exists. Rerun the test to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. Run the advanced diagnostic test for the ...
... not replace any error is detected, do the following: 1. If any FRU. 3. Intermittent Problems Intermittent system hang problems can be considered only when a recurring problem exists. Rerun the test to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. Run the advanced diagnostic test for the ...
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... not recur, reconnect the removed devices one at a time. Power-off the computer. 2. Visually check them for damage. If the problem remains, replace the following devices: K Non-Acer devices K Printer, mouse, and other external devices K Battery pack K Hard disk drive K DIMM K CD-ROM/Diskette drive Module K PC Cards 4. Follow these procedures to...
... not recur, reconnect the removed devices one at a time. Power-off the computer. 2. Visually check them for damage. If the problem remains, replace the following devices: K Non-Acer devices K Printer, mouse, and other external devices K Battery pack K Hard disk drive K DIMM K CD-ROM/Diskette drive Module K PC Cards 4. Follow these procedures to...
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... procedures K An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all of Acer's Notebook, Desktop and Server models including: K Service guides for ways to optimize and improve our services, so if you have any suggestions...these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material. Appendix C 163 In the Technical Information section you can be obtained directly from Acer CSD Taiwan. Acer Branch Offices and Regional Business Units may access our website. ...
... procedures K An overview of all the support services we offer, accompanied by a list of telephone, fax and email contacts for all of Acer's Notebook, Desktop and Server models including: K Service guides for ways to optimize and improve our services, so if you have any suggestions...these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our technical material. Appendix C 163 In the Technical Information section you can be obtained directly from Acer CSD Taiwan. Acer Branch Offices and Regional Business Units may access our website. ...
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... (Field Replaceable Unit) List 127 H Hard disk 31 Hard Disk Drive Module 63 HDD 31 Hibernation mode hotkey 16 Hot Keys 14 I Indicators 11 Intermittent Problems 121 J Jumper and Connector Locations 123 Top View 123 K Keyboard 33, 71 Keyboard or Auxiliary Input Device Check 104 L Launch Board 83 LCD Bezel 94...
... (Field Replaceable Unit) List 127 H Hard disk 31 Hard Disk Drive Module 63 HDD 31 Hibernation mode hotkey 16 Hot Keys 14 I Indicators 11 Intermittent Problems 121 J Jumper and Connector Locations 123 Top View 123 K Keyboard 33, 71 Keyboard or Auxiliary Input Device Check 104 L Launch Board 83 LCD Bezel 94...
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... 104 System Memory 29 System Utilities 37 T Test Compatible Components 159 Top 123 touchpad hotkey 16 using 12 Touchpad Check 107 Troubleshooting 103 166 U Undetermined Problems 122 utility BIOS 37-48 V view left 7 rear 9 right 7 W Windows 2000 Environment Test 160 WLAN Board 61
... 104 System Memory 29 System Utilities 37 T Test Compatible Components 159 Top 123 touchpad hotkey 16 using 12 Touchpad Check 107 Troubleshooting 103 166 U Undetermined Problems 122 utility BIOS 37-48 V view left 7 rear 9 right 7 W Windows 2000 Environment Test 160 WLAN Board 61