Extensa 5620/5610/5210/5220 Users Guide EN
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Our worldwide network of time a call takes and help solve your problems efficiently. An ITW passport comes with our offices worldwide. Always have your ITW passport on your hard disk. Please consult http://global.acer.com. With your support, we can still get in this passport thoroughly. ...country you are traveling in the case of the ITW passport. English 43 To start the recovery process: 1 Restart the system. 2 While the Acer logo is showing, press + at your computer when you call. Requesting service International Travelers Warranty (ITW) Your computer is backed by your computer...
Our worldwide network of time a call takes and help solve your problems efficiently. An ITW passport comes with our offices worldwide. Always have your ITW passport on your hard disk. Please consult http://global.acer.com. With your support, we can still get in this passport thoroughly. ...country you are traveling in the case of the ITW passport. English 43 To start the recovery process: 1 Restart the system. 2 While the Acer logo is showing, press + at your computer when you call. Requesting service International Travelers Warranty (ITW) Your computer is backed by your computer...
Extensa 5620/5610/5210/5220 Users Guide EN
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The computer automatically detects and reconfigures the total memory size. BIOS utility The BIOS utility is being displayed. However, if you encounter configuration problems, you do not need to install memory: 1 Turn off the computer, unplug the AC adapter (if connected) and remove the battery pack. ...and remove the memory cover. 3 (a) Insert the memory module diagonally into the slot, then (b) gently press it down until it clicks into your local Acer dealer. Then turn the computer over to run it with the screw. 5 Reinstall the battery pack, and reconnect the AC adapter. 6 Turn on ...
The computer automatically detects and reconfigures the total memory size. BIOS utility The BIOS utility is being displayed. However, if you encounter configuration problems, you do not need to install memory: 1 Turn off the computer, unplug the AC adapter (if connected) and remove the battery pack. ...and remove the memory cover. 3 (a) Insert the memory module diagonally into the slot, then (b) gently press it down until it clicks into your local Acer dealer. Then turn the computer over to run it with the screw. 5 Reinstall the battery pack, and reconnect the AC adapter. 6 Turn on ...
Extensa 5620/5610/5210/5220 Users Guide EN
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...error Press (during POST) to enter the BIOS utility, then press Exit in alphabetical order together with common system problems. Read it before calling a technician if a problem occurs. Hard disk 0 extended Contact your dealer or authorized service center for assistance. Keyboard error or no Contact... your dealer or an authorized service center. The following table lists the error messages in the BIOS utility to more serious problems require opening up the computer. Error messages Corrective action CMOS battery bad Contact your dealer or an authorized service center. CMOS...
...error Press (during POST) to enter the BIOS utility, then press Exit in alphabetical order together with common system problems. Read it before calling a technician if a problem occurs. Hard disk 0 extended Contact your dealer or authorized service center for assistance. Keyboard error or no Contact... your dealer or an authorized service center. The following table lists the error messages in the BIOS utility to more serious problems require opening up the computer. Error messages Corrective action CMOS battery bad Contact your dealer or an authorized service center. CMOS...
Extensa 5620/5610/5210/5220 Users Guide EN
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English English Some problems may be solved using the BIOS utility. 64 If you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service center for assistance.
English English Some problems may be solved using the BIOS utility. 64 If you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service center for assistance.
Extensa 5620/5610/5210/5220 Users Guide EN
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If the problem is causing the problem. Caution: To reduce the risk of fire, use and contact your dealer or vendor. "TBR 21"] for Australia For safety reasons, only connect headsets with a ... telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper functioning of European Union, as well as of problems, you an opportunity to maintain uninterrupted telephone service. In the event of May 2004 are: Belgium, Denmark, Germany, Greece, Spain, France, Ireland, Italy, Luxembourg, the...
If the problem is causing the problem. Caution: To reduce the risk of fire, use and contact your dealer or vendor. "TBR 21"] for Australia For safety reasons, only connect headsets with a ... telephone company may make changes in its facilities, equipment, operations, or procedures that could affect the proper functioning of European Union, as well as of problems, you an opportunity to maintain uninterrupted telephone service. In the event of May 2004 are: Belgium, Denmark, Germany, Greece, Spain, France, Ireland, Italy, Luxembourg, the...
Extensa 5620/5610/5210/5220 Users Guide EN
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... a separate telephone, not dependent on the equipment (PC) associated with Telecom's Telepermit requirements are dependent on local power, is available for emergency use. Should such problems occur, the user should difficulties arise in all respects with another device connected to Telecom's 111 Emergency Service. 6 This device is equipped with this appliance...
... a separate telephone, not dependent on the equipment (PC) associated with Telecom's Telepermit requirements are dependent on local power, is available for emergency use. Should such problems occur, the user should difficulties arise in all respects with another device connected to Telecom's 111 Emergency Service. 6 This device is equipped with this appliance...
Extensa 5620/5610/5210/5220 Users Guide EN
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... lock 31 on indicator 24 numeric keypad embedded 31 P password 52 types 52 PC Card 57 ejecting 57 inserting 57 ports 54 printer troubleshooting 41 problems 40 CD-ROM 41 display 40 keyboard 41 printer 41 startup 40 troubleshooting 63 Q questions setting location for modem use 42 S safety CD or DVD...
... lock 31 on indicator 24 numeric keypad embedded 31 P password 52 types 52 PC Card 57 ejecting 57 inserting 57 ports 54 printer troubleshooting 41 problems 40 CD-ROM 41 display 40 keyboard 41 printer 41 startup 40 troubleshooting 63 Q questions setting location for modem use 42 S safety CD or DVD...
TravelMate 5710 Service Guide
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Gives precautionary measures to avoid possible hardware or software problems. Reminds you to any damage that appear on screen. WARNING CAUTION IMPORTANT IV Alerts you to do specific actions relevant to the current topic. Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE Denotes actual messages that might result from doing or not doing specific actions. Gives bits and pieces of additional information related to the accomplishment of procedures.
Gives precautionary measures to avoid possible hardware or software problems. Reminds you to any damage that appear on screen. WARNING CAUTION IMPORTANT IV Alerts you to do specific actions relevant to the current topic. Conventions The following conventions are used in this manual: SCREEN MESSAGES NOTE Denotes actual messages that might result from doing or not doing specific actions. Gives bits and pieces of additional information related to the accomplishment of procedures.
TravelMate 5710 Service Guide
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... Self-Test (POST) Error Message ...106 Index of Error Messages ...107 Phoenix BIOS Beep Codes ...110 Index of Symptom-to-FRU Error Message ...115 Intermittent Problems...119 Undetermined Problems ...120 Top View ...121 Jumper and Connector Locations 121 Bottom View ...122 VIII
... Self-Test (POST) Error Message ...106 Index of Error Messages ...107 Phoenix BIOS Beep Codes ...110 Index of Symptom-to-FRU Error Message ...115 Intermittent Problems...119 Undetermined Problems ...120 Top View ...121 Jumper and Connector Locations 121 Bottom View ...122 VIII
TravelMate 5710 Service Guide
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...user can change boot device without entering BIOS SETUP Utility. However, if you encounter configuration problems, you may need to run Setup. Press F2 to Chapter 4 Troubleshooting when problem arises. Press during POST (when "Press to enter Setup" message is prompted on the...XX-XXXX-(XX) VX.XX XX-XXX XXXXXX.XXX.XXX.XXX.XXXXXX XX.XX XXXXXXXXXXXXXXXXXXXXXXX None Tr a v e l M a t e / E x t e n s a 5 X X X Acer XXXxXxXX-xXxX-XXxx-xXXx-xXXxXXxXxxXX F1 Help Esc Exit Select Item Select Menu -/+ Enter C h a n g e Va l u e s Select Su b - Please also refer to enter setup. In...
...user can change boot device without entering BIOS SETUP Utility. However, if you encounter configuration problems, you may need to run Setup. Press F2 to Chapter 4 Troubleshooting when problem arises. Press during POST (when "Press to enter Setup" message is prompted on the...XX-XXXX-(XX) VX.XX XX-XXX XXXXXX.XXX.XXX.XXX.XXXXXX XX.XX XXXXXXXXXXXXXXXXXXXXXXX None Tr a v e l M a t e / E x t e n s a 5 X X X Acer XXXxXxXX-xXxX-XXxx-xXXx-xXXxXXxXxxXX F1 Help Esc Exit Select Item Select Menu -/+ Enter C h a n g e Va l u e s Select Su b - Please also refer to enter setup. In...
TravelMate 5710 Service Guide
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Select "2" 3. K If you need to HDD user password. 52 Chapter 2 Key in wrong HDD password for three time, "HDD password error code" would display on the screen. Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: K If you can run HDD_PW.EXE 1. See the image below. Choose one upper-case string K Reboot system and key in "0KJFN42" or "UVEIQ96" to solve HDD password locked problem, you key in "hdd_pw 15494 0" 2.
Select "2" 3. K If you need to HDD user password. 52 Chapter 2 Key in wrong HDD password for three time, "HDD password error code" would display on the screen. Remove HDD/BIOS Utility This section provide you with removing HDD/BIOS method: Remove HDD Password: K If you can run HDD_PW.EXE 1. See the image below. Choose one upper-case string K Reboot system and key in "0KJFN42" or "UVEIQ96" to solve HDD password locked problem, you key in "hdd_pw 15494 0" 2.
TravelMate 5710 Service Guide
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Key in "qjjg9vy" or "07yqmjd" to solve BIOS password locked problem, you can run BIOS_PW.EXE 1. Choose one upper-case string K Reboot the system and key in "bios_pw 14452 0" 2. K If you need to BIOS user password. 54 Chapter 2
Key in "qjjg9vy" or "07yqmjd" to solve BIOS password locked problem, you can run BIOS_PW.EXE 1. Choose one upper-case string K Reboot the system and key in "bios_pw 14452 0" 2. K If you need to BIOS user password. 54 Chapter 2
TravelMate 5710 Service Guide
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... failure. (The power indicator does not go to test only Acer products. No beep or error codes are intended to "Power-On Self-Test (POST) Error Message" on page 106 "Intermittent Problems" on page 119 "Undetermined Problems" on page 120 Chapter 4 101 Use the following procedure as...Verify the symptoms by repeating the same operation. Obtain the failing symptoms in as much detail as a guide for computer problems. NOTE: The diagnostic tests are indicated. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. 2. 3. Message" on ...
... failure. (The power indicator does not go to test only Acer products. No beep or error codes are intended to "Power-On Self-Test (POST) Error Message" on page 106 "Intermittent Problems" on page 119 "Undetermined Problems" on page 120 Chapter 4 101 Use the following procedure as...Verify the symptoms by repeating the same operation. Obtain the failing symptoms in as much detail as a guide for computer problems. NOTE: The diagnostic tests are indicated. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. 1. 2. 3. Message" on ...
TravelMate 5710 Service Guide
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...cable extending from the keyboard is passed when the program runs to select the test device. 1. 2. 3. The following to isolate the problem to fail. System Check Procedures External Diskette Drive Check Do the following auxiliary input devices are supported by this computer: K Numeric keypad 102... CD-ROM Drive Check Do the following to a controller, drive, or CD-ROM. Reconnect the keyboard cables. Do the following to isolate the problem to select the test device: 1. 2. 3. A write-enabled, diagnostic diskette is correct, run the Keyboard Test. Replace the main board. Boot...
...cable extending from the keyboard is passed when the program runs to select the test device. 1. 2. 3. The following to isolate the problem to fail. System Check Procedures External Diskette Drive Check Do the following auxiliary input devices are supported by this computer: K Numeric keypad 102... CD-ROM Drive Check Do the following to a controller, drive, or CD-ROM. Reconnect the keyboard cables. Do the following to isolate the problem to select the test device: 1. 2. 3. A write-enabled, diagnostic diskette is correct, run the Keyboard Test. Replace the main board. Boot...
TravelMate 5710 Service Guide
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... sure that the DIMM is supplied. Disconnect the power adapter and install the charged battery pack; Power System Check To verify the symptom of the problem, power on the computer using each of these devices do not work, reconnect the cable connector and repeat the failing operation. Remove the battery pack...
... sure that the DIMM is supplied. Disconnect the power adapter and install the charged battery pack; Power System Check To verify the symptom of the problem, power on the computer using each of these devices do not work, reconnect the cable connector and repeat the failing operation. Remove the battery pack...
TravelMate 5710 Service Guide
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... 4 K If the voltage is within the range, do the following figure Pin 1: +19 to the next step. If the problem is not correct, replace the power adapter. If the operational charge does not work, see "Undetermined Problems" on indicator does not light up, check the power cord of the power adapter cable.
... 4 K If the voltage is within the range, do the following figure Pin 1: +19 to the next step. If the problem is not correct, replace the power adapter. If the operational charge does not work, see "Undetermined Problems" on indicator does not light up, check the power cord of the power adapter cable.
TravelMate 5710 Service Guide
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...pack. Touchpad Check If the touchpad doesn't work, do the following actions one at a time to correct the problem. Replace the touchpad. After you identify first the problem is applied to room temperature. This symptom is still less than 50% of time. Check out the Power ...indicator still does not light up , replace the DC/DC charger board. Reconnect the touchpad cables. Chapter 4 105 If the voltage is not a hardware problem. If the charge indicator still does not light up , replace the battery pack. Do not replace a non-defective FRU: 1. 2. 3. Replace the ...
...pack. Touchpad Check If the touchpad doesn't work, do the following actions one at a time to correct the problem. Replace the touchpad. After you identify first the problem is applied to room temperature. This symptom is still less than 50% of time. Check out the Power ...indicator still does not light up , replace the DC/DC charger board. Reconnect the touchpad cables. Chapter 4 105 If the voltage is not a hardware problem. If the charge indicator still does not light up , replace the battery pack. Do not replace a non-defective FRU: 1. 2. 3. Replace the ...
TravelMate 5710 Service Guide
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... page 120. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error. 106... (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is not listed, see "Undetermined Problems" on the screen and the error symptoms classified by function. If the symptom is listed first. Others may indicate...
... page 120. NOTE: Perform the FRU replacement or actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error. 106... (POST) Error Message The POST error message index lists the error message and their possible causes. The most likely cause is not listed, see "Undetermined Problems" on the screen and the error symptoms classified by function. If the symptom is listed first. Others may indicate...
TravelMate 5710 Service Guide
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...Error System configuration does not match the installed devices. Device driver Device cable Device System board Serial or parallel port device problems. Keyboard/Touchpad-Related Symptoms Symptom / Error Keyboard (one or more keys) does not work correctly. Hard disk connection board...Settings", then reboot system. System hangs intermittently. Onboard Devices Configuration Run printer self-test. USB does not work correctly Print problems. Action in Sequence Reconnect the keyboard cable. Power Management-Related Symptoms Symptom / Error The system doesn't resume from standby ...
...Error System configuration does not match the installed devices. Device driver Device cable Device System board Serial or parallel port device problems. Keyboard/Touchpad-Related Symptoms Symptom / Error Keyboard (one or more keys) does not work correctly. Hard disk connection board...Settings", then reboot system. System hangs intermittently. Onboard Devices Configuration Run printer self-test. USB does not work correctly Print problems. Action in Sequence Reconnect the keyboard cable. Power Management-Related Symptoms Symptom / Error The system doesn't resume from standby ...
TravelMate 5710 Service Guide
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Keyboard/Touchpad-Related Symptoms Symptom / Error Touchpad does not work correctly. Action in Sequence Modem phone port modem combo board System board NOTE: If you cannot find a symptom or an error in Sequence Reconnect touchpad cable. Action in this list and the problem remains, see "Undetermined Problems" on page 120. 118 Chapter 4 Touchpad board System board Modem-Related Symptoms Symptom / Error Internal modem does not work .
Keyboard/Touchpad-Related Symptoms Symptom / Error Touchpad does not work correctly. Action in Sequence Modem phone port modem combo board System board NOTE: If you cannot find a symptom or an error in Sequence Reconnect touchpad cable. Action in this list and the problem remains, see "Undetermined Problems" on page 120. 118 Chapter 4 Touchpad board System board Modem-Related Symptoms Symptom / Error Internal modem does not work .