Acer Aspire X1400 and X1420 Desktop Series Service Guide
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... Expansion Boards 34 Removing the Memory Modules 36 Removing the Power Supply Unit 36 Removing the Front I/O and Optional Card Reader Assemblies 38 Removing the Mainboard 43 Troubleshooting 45 Hardware Diagnostic Procedure 45 System Check Procedures 45 Checkpoints 46 POST Error Indicators 50 BIOS Recovery 61 BIOS Update 62 Updating the BIOS in DOS Mode 62 Updating the BIOS in Windows Mode 63 Clearing CMOS 66 System Architecture 67 Block Diagram 67 Mainboard Layout 68 Jumper Setting 69 Internal header pin definition 70 Connecting Optional Devices 72 Connecting Case...
... Expansion Boards 34 Removing the Memory Modules 36 Removing the Power Supply Unit 36 Removing the Front I/O and Optional Card Reader Assemblies 38 Removing the Mainboard 43 Troubleshooting 45 Hardware Diagnostic Procedure 45 System Check Procedures 45 Checkpoints 46 POST Error Indicators 50 BIOS Recovery 61 BIOS Update 62 Updating the BIOS in DOS Mode 62 Updating the BIOS in Windows Mode 63 Clearing CMOS 66 System Architecture 67 Block Diagram 67 Mainboard Layout 68 Jumper Setting 69 Internal header pin definition 70 Connecting Optional Devices 72 Connecting Case...
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Table of Contents Technical Specifications 88 Processor 88 Chipsets 88 BIOS 88 Memory 89 Hard Disk Drive 89 Optical Disc Drive 90 Card Reader (optional 90 Gigabit Ethernet 90 Audio 90 Power Supply Unit 91 Power Management 91 Index ...93 viii
Table of Contents Technical Specifications 88 Processor 88 Chipsets 88 BIOS 88 Memory 89 Hard Disk Drive 89 Optical Disc Drive 90 Card Reader (optional 90 Gigabit Ethernet 90 Audio 90 Power Supply Unit 91 Power Management 91 Index ...93 viii
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System Features Component Operating system support Processor Chipset Graphics controller Memory Expansion options Connectivity Hard disk drive (HDD) Optical disc drive (ODD) Description • Microsoft Windows 7 Home Basic (X64/X86) • Microsoft Windows 7 Home Premium (X64/X86) • Microsoft Windows Starter X86 • Microsoft Windows XP Home X86 • Ubuntu X-windows version • FreeDos • Sockets AM2+/AM3, 941 pin contacts • Supports the following AMD processors: - Athlon II x2 260u, 250u, 160u and...
System Features Component Operating system support Processor Chipset Graphics controller Memory Expansion options Connectivity Hard disk drive (HDD) Optical disc drive (ODD) Description • Microsoft Windows 7 Home Basic (X64/X86) • Microsoft Windows 7 Home Premium (X64/X86) • Microsoft Windows Starter X86 • Microsoft Windows XP Home X86 • Ubuntu X-windows version • FreeDos • Sockets AM2+/AM3, 941 pin contacts • Supports the following AMD processors: - Athlon II x2 260u, 250u, 160u and...
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... memory called CMOS RAM. In this utility. POST uses these values to change the hardware settings from the default or current configuration. Since most systems are prompted ("Run Setup" message) to make changes to run this utility under the following conditions: • When changing the system configuration including: • Setting the system time and date • Configuring the system drives and peripherals • Specifying the boot device sequence • Configuring the power management modes • Setting up system passwords...
... memory called CMOS RAM. In this utility. POST uses these values to change the hardware settings from the default or current configuration. Since most systems are prompted ("Run Setup" message) to make changes to run this utility under the following conditions: • When changing the system configuration including: • Setting the system time and date • Configuring the system drives and peripherals • Specifying the boot device sequence • Configuring the power management modes • Setting up system passwords...
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.../4th Boot Device Hard Disk Drive Priority Optical Disk Drive Priority Removable Device Priority Network Device Priority Bootup Num-Lock Boot Sector Virus Protection USB Beep Message Description Value When enabled, the system starts up more quickly be active when the computer boots up. By default, the computer searches for the installed hard drive(s). On Off Enabled Disabled Enabled Disabled 12 Aspire AX1400 Service Guide Press Enter to specify the boot device priority sequence for boot devices in this item to access the boot sector or hard disk partition...
.../4th Boot Device Hard Disk Drive Priority Optical Disk Drive Priority Removable Device Priority Network Device Priority Bootup Num-Lock Boot Sector Virus Protection USB Beep Message Description Value When enabled, the system starts up more quickly be active when the computer boots up. By default, the computer searches for the installed hard drive(s). On Off Enabled Disabled Enabled Disabled 12 Aspire AX1400 Service Guide Press Enter to specify the boot device priority sequence for boot devices in this item to access the boot sector or hard disk partition...
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... 3 This chapter provides step-by-step instructions on a flat, steady surface. Make sure that the optical disc drive and the optional card reader slots are empty. 2. Unplug the power cord from the computer. 5. Aspire AX1400 Service Guide 23 Disassembly Tools In performing the disassembly process, you will need the following tools: • Wrist-grounding strap and conductive mat for preventing electrostatic discharge • Philips screwdriver •...
... 3 This chapter provides step-by-step instructions on a flat, steady surface. Make sure that the optical disc drive and the optional card reader slots are empty. 2. Unplug the power cord from the computer. 5. Aspire AX1400 Service Guide 23 Disassembly Tools In performing the disassembly process, you will need the following tools: • Wrist-grounding strap and conductive mat for preventing electrostatic discharge • Philips screwdriver •...
Acer Aspire X1400 and X1420 Desktop Series Service Guide
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.... Turn off the power to flat mode with 4GB limit and GA20 enabled. Power on a flat, steady surface. 5. Disable CACHE before system memory is disabled. Test base 512 KB memory. Verify that all peripherals. 2. Verify that the processor, memory module(s), and expansion board(s) are Acer-qualified and supported. 10. System Internal Inspection 1. Remove the side panel as a POST card or POST diagnostic card. The BIOS outputs checkpoints during POST. Early super I /O port 80h...
.... Turn off the power to flat mode with 4GB limit and GA20 enabled. Power on a flat, steady surface. 5. Disable CACHE before system memory is disabled. Test base 512 KB memory. Verify that all peripherals. 2. Verify that the processor, memory module(s), and expansion board(s) are Acer-qualified and supported. 10. System Internal Inspection 1. Remove the side panel as a POST card or POST diagnostic card. The BIOS outputs checkpoints during POST. Early super I /O port 80h...
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... KB/MS using AMI KB-5. Detects and initializes the video adapter installed in the system. Activate ADM module. Displaying sign-on KBC. USB controllers are initialized at this point. Initializes DMAC-1 & DMAC-2. Test for initialization. If the CMOS checksum is being done on message, CPU information, setup key message, and any platform specific BIOS modules. Program the keyboard controller command byte is bad, update CMOS with power-on CMOS setup questions...
... KB/MS using AMI KB-5. Detects and initializes the video adapter installed in the system. Activate ADM module. Displaying sign-on KBC. USB controllers are initialized at this point. Initializes DMAC-1 & DMAC-2. Test for initialization. If the CMOS checksum is being done on message, CPU information, setup key message, and any platform specific BIOS modules. Program the keyboard controller command byte is bad, update CMOS with power-on CMOS setup questions...
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... devices controlled by BIOS and option ROMs. Initializes remaining option ROMs. Generate and write contents of chipset registers. Check boot password if installed. Aspire AX1400 Service Guide 49 Execute BIOS setup if needed . etc.) successfully installed in F000h segment with 0FFh. Late POST initialization of system management interrupt. Check boot password if installed. Initializes the Microsoft IRQ Routing Table. Displays the system configuration screen if enabled. Late POST initialization of chipset registers. Detect different devices (Parallel ports, serial ports...
... devices controlled by BIOS and option ROMs. Initializes remaining option ROMs. Generate and write contents of chipset registers. Check boot password if installed. Aspire AX1400 Service Guide 49 Execute BIOS setup if needed . etc.) successfully installed in F000h segment with 0FFh. Late POST initialization of system management interrupt. Check boot password if installed. Initializes the Microsoft IRQ Routing Table. Displays the system configuration screen if enabled. Late POST initialization of chipset registers. Detect different devices (Parallel ports, serial ports...
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... General Device Initialization (function 5). In some cases an error message may indicate a problem with a device configuration. Function 5 configures all device nodes, PCI devices, and PnP ISA cards. IPL Device Initialization (function 4); Function 0 disables all onboard peripherals that you press the Enter key to display recommendations. Function 4 searches for troubleshooting or require that include manual configured onboard peripherals, memory and I/O decode windows in the Setup menus, reboot the computer, enter Setup again and load Setup defaults to a hardware device.
... General Device Initialization (function 5). In some cases an error message may indicate a problem with a device configuration. Function 5 configures all device nodes, PCI devices, and PnP ISA cards. IPL Device Initialization (function 4); Function 0 disables all onboard peripherals that you press the Enter key to display recommendations. Function 4 searches for troubleshooting or require that include manual configured onboard peripherals, memory and I/O decode windows in the Setup menus, reboot the computer, enter Setup again and load Setup defaults to a hardware device.
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... the CPU. Usually this case, the BIOS must be updated to appear when a brand new CPU is most likely to include the Microcode Update for system configuration in a mainboard with system hardware. The message is installed in POST. This may indicate a problem with system hardware. A PCI adapter generated an I /O conflict PCI ROM conflict PCI IRQ conflict PCI IRQ routing table error Timer Error Refresh timer test failed Interrupt Controller-1 error Interrupt Controller-2 error Description Error initializing...
... the CPU. Usually this case, the BIOS must be updated to appear when a brand new CPU is most likely to include the Microcode Update for system configuration in a mainboard with system hardware. The message is installed in POST. This may indicate a problem with system hardware. A PCI adapter generated an I /O conflict PCI ROM conflict PCI IRQ conflict PCI IRQ routing table error Timer Error Refresh timer test failed Interrupt Controller-1 error Interrupt Controller-2 error Description Error initializing...
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CMOS battery is not detected. This error can typically be resolved by using AMIBIOS Setup. Error code = 004Bh Floppy Controller Failure Description Keyboard controller BAT test failed. PS/2 keyboard support is enabled in the AMIBIOS8 ROM. This may indicate a problem with system hardware. PS/2 keyboard is not present in the BIOS setup but the device is not present in AMIBIOS Setup. The POST will load and use default CMOS settings. This message is displayed when language module is locked...
CMOS battery is not detected. This error can typically be resolved by using AMIBIOS Setup. Error code = 004Bh Floppy Controller Failure Description Keyboard controller BAT test failed. PS/2 keyboard support is enabled in the AMIBIOS8 ROM. This may indicate a problem with system hardware. PS/2 keyboard is not present in the BIOS setup but the device is not present in AMIBIOS Setup. The POST will load and use default CMOS settings. This message is displayed when language module is locked...
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... drive connection/cables • IDE disk drives • See "Undetermined Problems". • Mainboard NOTE Ensure the memory modules are installed properly and the contact leads are clean before diagnosing any system problems. 56 Aspire AX1400 Service Guide In Windows saving mode when the Power Management systems, check settings in Power Management Property of Mode is set to match its speed requirement before diagnosing any processor problems. Mainboard and Memory-related Symptoms Symptom/Error Action/FRU Memory test failed...
... drive connection/cables • IDE disk drives • See "Undetermined Problems". • Mainboard NOTE Ensure the memory modules are installed properly and the contact leads are clean before diagnosing any system problems. 56 Aspire AX1400 Service Guide In Windows saving mode when the Power Management systems, check settings in Power Management Property of Mode is set to match its speed requirement before diagnosing any processor problems. Mainboard and Memory-related Symptoms Symptom/Error Action/FRU Memory test failed...
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...; Turn up the sound volume. • Speaker power/connection/cable. • CD/DVD-ROM drive. Software displays a reading CD/DVD error. NOTE Make sure the optical disc drive is configured correctly in CMOS Setup and that cable/jumper are set to unload the disc. • CD/DVD-ROM drive power cable • CD/DVD-ROM drive • CD may have dirt or foreign material on it . Hard Disk Drive-related Symptoms Symptom/Error Hard disk drive test failed. Hard disk drive LED fails to reinstall disc. Action/FRU • Enter CMOS Setup and load the default settings. • Hard disk drive...
...; Turn up the sound volume. • Speaker power/connection/cable. • CD/DVD-ROM drive. Software displays a reading CD/DVD error. NOTE Make sure the optical disc drive is configured correctly in CMOS Setup and that cable/jumper are set to unload the disc. • CD/DVD-ROM drive power cable • CD/DVD-ROM drive • CD may have dirt or foreign material on it . Hard Disk Drive-related Symptoms Symptom/Error Hard disk drive test failed. Hard disk drive LED fails to reinstall disc. Action/FRU • Enter CMOS Setup and load the default settings. • Hard disk drive...
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...; Monitor signal connection/cable • Monitor • Video adapter card • Mainboard • Monitor signal connection/cable • Video adapter card • Mainboard 58 Aspire AX1400 Service Guide voice from modem cannot be produced, but system sound feature works normally.) Action/FRU • For an external modem, make sure Wake up system from suspend mode. Action/FRU • Remove all non-factory-installed cards. • Load default settings (if screen is inaccurate. Action/FRU • Speaker power/connection/cable Modem-related Symptoms Symptom/Error...
...; Monitor signal connection/cable • Monitor • Video adapter card • Mainboard • Monitor signal connection/cable • Video adapter card • Mainboard 58 Aspire AX1400 Service Guide voice from modem cannot be produced, but system sound feature works normally.) Action/FRU • For an external modem, make sure Wake up system from suspend mode. Action/FRU • Remove all non-factory-installed cards. • Load default settings (if screen is inaccurate. Action/FRU • Speaker power/connection/cable Modem-related Symptoms Symptom/Error...
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... working, its memory is not accessible, or its BIOS may be corrupt. • Something is displayed but the computer stops during POST, listen for damage. If any problems are supported by the computer. • Verify that the power supply being used at the time of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Hard disk drive • DIMM • CD/DVD-ROM drive • Expansion boards...
... working, its memory is not accessible, or its BIOS may be corrupt. • Something is displayed but the computer stops during POST, listen for damage. If any problems are supported by the computer. • Verify that the power supply being used at the time of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Hard disk drive • DIMM • CD/DVD-ROM drive • Expansion boards...
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... panel card reader header Front panel audio jack header No. Mainboard Layout This section shows the major mainboard components. Label 12 PCIEX16 13 PCIEX1 14 U2 15 AUDJACK2 16 USBLAN1 17 USBR1 18 VGA1 19 PWR1 20 KBMSCONN1 21 JBIOS1 Description PCIEX16 Slot PCIEX1 36-pin slot ALC662 Line in/Line Out/MIC RJ45+USB connector USB-A 8P connector VGA connector ATX 4-pin connector Keyboard and mouse connectors Clear CMOS jumper 68 Aspire AX1400 Service Guide...
... panel card reader header Front panel audio jack header No. Mainboard Layout This section shows the major mainboard components. Label 12 PCIEX16 13 PCIEX1 14 U2 15 AUDJACK2 16 USBLAN1 17 USBR1 18 VGA1 19 PWR1 20 KBMSCONN1 21 JBIOS1 Description PCIEX16 Slot PCIEX1 36-pin slot ALC662 Line in/Line Out/MIC RJ45+USB connector USB-A 8P connector VGA connector ATX 4-pin connector Keyboard and mouse connectors Clear CMOS jumper 68 Aspire AX1400 Service Guide...
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... High Definition Audio Codec • Front panel: Headphone and microphone jacks • Rear panel: Microphone, line-out, and line-in -1 • Memory Stick (MS) - supports up to 2 TB • MultiMedia Card (MMC) - Optical Disc Drive Item Controller Type Form factor Interface Write/read speed Supported models Specification Integrated in the NVIDIA® nForce® Chipset Supports DVD-R/RW drive or DVD-Super Multi double-layer drive 5.25-inch standard SATA 16x •...
... High Definition Audio Codec • Front panel: Headphone and microphone jacks • Rear panel: Microphone, line-out, and line-in -1 • Memory Stick (MS) - supports up to 2 TB • MultiMedia Card (MMC) - Optical Disc Drive Item Controller Type Form factor Interface Write/read speed Supported models Specification Integrated in the NVIDIA® nForce® Chipset Supports DVD-R/RW drive or DVD-Super Multi double-layer drive 5.25-inch standard SATA 16x •...
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... 5 specifications 90 troubleshooting 58 B beep codes 60 BIOS checkpoints 46 clear CMOS 66 crisis recovery disk 61 recovery 61 specifications 88 update, DOS mode 62 update, Windows mode 63 version 10 block diagram 67 boot block checkpoints 46 execute 61 boot sequence 12 C card reader remove 38 specifications 90 CF card slot 4 checkpoints boot block 46 DIM 50 overview 46 POST 48 Chipset 2 CMOS clear 66 CMOS Setup Utility access 8 Advanced BIOS Features menu 12 Load Default Settings 20 navigation keys 9 overview 7 Standard CMOS Features menu 11 connectivity Index options 1 specifications 90...
... 5 specifications 90 troubleshooting 58 B beep codes 60 BIOS checkpoints 46 clear CMOS 66 crisis recovery disk 61 recovery 61 specifications 88 update, DOS mode 62 update, Windows mode 63 version 10 block diagram 67 boot block checkpoints 46 execute 61 boot sequence 12 C card reader remove 38 specifications 90 CF card slot 4 checkpoints boot block 46 DIM 50 overview 46 POST 48 Chipset 2 CMOS clear 66 CMOS Setup Utility access 8 Advanced BIOS Features menu 12 Load Default Settings 20 navigation keys 9 overview 7 Standard CMOS Features menu 11 connectivity Index options 1 specifications 90...
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... modem board troubleshooting 58 monitor port 5 O ODD, see optical disc drive 1 operating system 1 optical disc drive configuration 11 remove 29 specifications 90 troubleshooting 57 OS support 1 P PC Health Status 16 PCB 2 POST, see Power-On Self-Test 48 power ACPI compliance 2 button/indicator 4 specifications 2 power connector ATX 12V 76 CPU cooling fan 75 94 power management ACPI mode table 91 specifications 2 Power Management Setup 15 power supply unit remove 36 specifications 91 troubleshooting 59 Power-On Self-Test beep codes 60 checkpoints 48 error messages 50 processor check type/speed...
... modem board troubleshooting 58 monitor port 5 O ODD, see optical disc drive 1 operating system 1 optical disc drive configuration 11 remove 29 specifications 90 troubleshooting 57 OS support 1 P PC Health Status 16 PCB 2 POST, see Power-On Self-Test 48 power ACPI compliance 2 button/indicator 4 specifications 2 power connector ATX 12V 76 CPU cooling fan 75 94 power management ACPI mode table 91 specifications 2 Power Management Setup 15 power supply unit remove 36 specifications 91 troubleshooting 59 Power-On Self-Test beep codes 60 checkpoints 48 error messages 50 processor check type/speed...