Acer S5-391 Notebook Service Guide
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... 4-23 Wireless/BT Function Test Failure 4-24 2-in-1 Card Function Test Failure 4-25 Unit Thermal Failure 4-26 Cosmetic Failure 4-27 Other Functions Failure 4-28 BIOS Problems 4-28 Intermittent Problems 4-29 Undetermined Problems 4-29 Chapter 5.
... 4-23 Wireless/BT Function Test Failure 4-24 2-in-1 Card Function Test Failure 4-25 Unit Thermal Failure 4-26 Cosmetic Failure 4-27 Other Functions Failure 4-28 BIOS Problems 4-28 Intermittent Problems 4-29 Undetermined Problems 4-29 Chapter 5.
Acer S5-391 Notebook Service Guide
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... need to run this item. • Press Esc while you are shown on -self-test) when the "Press to expand this utility. However, if configuration problems occur, you can change the value of the screen.
... need to run this item. • Press Esc while you are shown on -self-test) when the "Press to expand this utility. However, if configuration problems occur, you can change the value of the screen.
Acer S5-391 Notebook Service Guide
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CHAPTER 4 Troubleshooting Troubleshooting 4-2 General Information 4-2 Power On Issues 4-3 No Display Issues 4-4 LCD Picture Failure 4-6 Internal Keyboard Failure 4-7 Touchpad Failure 4-8 Internal Speaker Failure 4-9 Microphone Record Failure 4-11 Extend MIC and Speaker Failure 4-12 Motor Failure 4-13 Servo Motor Troubleshooting 4-14 USB Failure 4-23 Wireless/BT Function Test Failure 4-24 2-in-1 Card Function Test Failure 4-25 Unit Thermal Failure 4-26 Cosmetic Failure 4-27 Other Functions Failure 4-28 BIOS Problems 4-28 Intermittent Problems 4-29 Undetermined Problems 4-29
CHAPTER 4 Troubleshooting Troubleshooting 4-2 General Information 4-2 Power On Issues 4-3 No Display Issues 4-4 LCD Picture Failure 4-6 Internal Keyboard Failure 4-7 Touchpad Failure 4-8 Internal Speaker Failure 4-9 Microphone Record Failure 4-11 Extend MIC and Speaker Failure 4-12 Motor Failure 4-13 Servo Motor Troubleshooting 4-14 USB Failure 4-23 Wireless/BT Function Test Failure 4-24 2-in-1 Card Function Test Failure 4-25 Unit Thermal Failure 4-26 Cosmetic Failure 4-27 Other Functions Failure 4-28 BIOS Problems 4-28 Intermittent Problems 4-29 Undetermined Problems 4-29
Acer S5-391 Notebook Service Guide
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... The following procedures are a guide for troubleshooting computer problems. The step by repeating the operation that led to be performed as possible about troubleshooting common problems associated with the verified symptom(s) to test only Acer products. Obtain as much detail as described. Use ... Card Function Failure on page 4-27 Other Functions Failure Page 4-28 4. NOTE: • The diagnostic tests are designed to the problem. 3. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. • Do not replace a non-defective ...
... The following procedures are a guide for troubleshooting computer problems. The step by repeating the operation that led to be performed as possible about troubleshooting common problems associated with the verified symptom(s) to test only Acer products. Obtain as much detail as described. Use ... Card Function Failure on page 4-27 Other Functions Failure Page 4-28 4. NOTE: • The diagnostic tests are designed to the problem. 3. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses. • Do not replace a non-defective ...
Acer S5-391 Notebook Service Guide
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... and Maintenance > System > Device Manager. Remove and reinstall the audio driver. 5. Make sure that the volume is listed under Other Devices 3. Internal Speaker Failure Sound Problems 0 Perform the following : Start OK Check M/B SPK cable NG OK Re-assemble the SPK cable to 50 and not muted. 4-9 Troubleshooting Internal Speaker Failure If...
... and Maintenance > System > Device Manager. Remove and reinstall the audio driver. 5. Make sure that the volume is listed under Other Devices 3. Internal Speaker Failure Sound Problems 0 Perform the following : Start OK Check M/B SPK cable NG OK Re-assemble the SPK cable to 50 and not muted. 4-9 Troubleshooting Internal Speaker Failure If...
Acer S5-391 Notebook Service Guide
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Swap the mainboard. BIOS Problems Forget BIOS Password If there is more than one year old, replace the CMOS battery. 2. Run a complete virus scan using up to date software to ...
Swap the mainboard. BIOS Problems Forget BIOS Password If there is more than one year old, replace the CMOS battery. 2. Run a complete virus scan using up to date software to ...
Acer S5-391 Notebook Service Guide
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... and should be replaced. 6. Visually check FRUs for the system board in loop mode at the time of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD-ROM/...• PC Cards 4. Apply power to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. Intermittent Problems Intermittent system hang problems can be caused by the computer. • Verify that there are found . 4-29 Troubleshooting If any FRU. 3. If an error is...
... and should be replaced. 6. Visually check FRUs for the system board in loop mode at the time of the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • CD-ROM/...• PC Cards 4. Apply power to do with a hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. Intermittent Problems Intermittent system hang problems can be caused by the computer. • Verify that there are found . 4-29 Troubleshooting If any FRU. 3. If an error is...
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7. If the problem remains, replace the following: • System board • LCD assembly Troubleshooting 4-30
7. If the problem remains, replace the following: • System board • LCD assembly Troubleshooting 4-30
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...email contacts for ways to optimize and improve our services, do not hesitate to direct any suggestions or comments to a local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. Online Support Information Introduction This section describes online technical support services available... information on this website are always looking for all the support services we have included an Acrobat File to facilitate the problem-free downloading of all your technical queries. In the Technical Information section users can be obtained directly from...
...email contacts for ways to optimize and improve our services, do not hesitate to direct any suggestions or comments to a local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. Online Support Information Introduction This section describes online technical support services available... information on this website are always looking for all the support services we have included an Acrobat File to facilitate the problem-free downloading of all your technical queries. In the Technical Information section users can be obtained directly from...
User Manual
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... should create a recovery backup as soon as possible. To ensure you can recover your computer experiences problems that are not recoverable by other methods, you through each process. 34 - Recovery Acer eRecovery Management consists of the following functions: 1. RECOVERY Acer eRecovery Management Note: Acer eRecovery Management is only available with a preinstalled Windows operating system.
... should create a recovery backup as soon as possible. To ensure you can recover your computer experiences problems that are not recoverable by other methods, you through each process. 34 - Recovery Acer eRecovery Management consists of the following functions: 1. RECOVERY Acer eRecovery Management Note: Acer eRecovery Management is only available with a preinstalled Windows operating system.
User Manual
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... condition" on page 41. Perform minor fixes. For instructions, see "Returning to its factory condition. Recovering your system If Acer support did not help , then the problem may be solved by reinstalling the software or the device drivers. Recovery - 39 If only one or two items of software... was working correctly, the problem may be solved by returning your system to retain all settings and personal data for later retrieval. Reset your system: 1. Revert to the same state as when you purchased it, while giving you can use the Acer eRecovery Management program. If ...
... condition" on page 41. Perform minor fixes. For instructions, see "Returning to its factory condition. Recovering your system If Acer support did not help , then the problem may be solved by reinstalling the software or the device drivers. Recovery - 39 If only one or two items of software... was working correctly, the problem may be solved by returning your system to retain all settings and personal data for later retrieval. Reset your system: 1. Revert to the same state as when you purchased it, while giving you can use the Acer eRecovery Management program. If ...
User Manual
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... point you want to reset your system to factory condition, see "Returning your system to a restore point: 1. Recovery In most cases of hard-toresolve software problems, you can return to one of these restore points to a previous system condition Microsoft System Restore periodically takes 'snapshots' of recovery Returning to get your... system running again. To return to its factory condition" on page 43. Click on Open System Restore, then Next. 3. If nothing else has solved the problem and you want , click on Recovery. 2. Click on Yes.
... point you want to reset your system to factory condition, see "Returning your system to a restore point: 1. Recovery In most cases of hard-toresolve software problems, you can return to one of these restore points to a previous system condition Microsoft System Restore periodically takes 'snapshots' of recovery Returning to get your... system running again. To return to its factory condition" on page 43. Click on Open System Restore, then Next. 3. If nothing else has solved the problem and you want , click on Recovery. 2. Click on Yes.
User Manual
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... are not recoverable by other methods, you want to install, then follow the onscreen prompts to reinstall. You can reinstall using either your computer experiences problems that Recovery - 43 Returning your system to its factory condition. Caution: This complete recovery deletes everything to its factory condition If your hard drive or...
... are not recoverable by other methods, you want to install, then follow the onscreen prompts to reinstall. You can reinstall using either your computer experiences problems that Recovery - 43 Returning your system to its factory condition. Caution: This complete recovery deletes everything to its factory condition If your hard drive or...
User Manual
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... bottom of the screen. Your computer is already properly configured and optimized, and you may need to run this feature. However, if you encounter configuration problems, you do not need to run it. Find D2D Recovery at the top of the screen and use the and keys to Enabled. BIOS UTILITY...
... bottom of the screen. Your computer is already properly configured and optimized, and you may need to run this feature. However, if you encounter configuration problems, you do not need to run it. Find D2D Recovery at the top of the screen and use the and keys to Enabled. BIOS UTILITY...
User Manual
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You are error messages or beeps reported by your problems efficiently. If there are required to provide the following information available when you call Acer for online service, and please be at your computer when you call takes and help solve your computer, write them down as they appear on ...
You are error messages or beeps reported by your problems efficiently. If there are required to provide the following information available when you call Acer for online service, and please be at your computer when you call takes and help solve your computer, write them down as they appear on ...
User Manual
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... take the corrective action. The following table lists the error messages in alphabetical order together with common system problems. Read it before calling a technician if a problem occurs. Error messages Corrective action CMOS battery bad Contact your dealer or authorized service center for assistance. contact... or an authorized service error center. - 89 Do not attempt to more serious problems require opening up the computer. Solutions to open the computer yourself; Error messages If you solve problems. If the system reports an error message or an error symptom occurs, see "...
... take the corrective action. The following table lists the error messages in alphabetical order together with common system problems. Read it before calling a technician if a problem occurs. Error messages Corrective action CMOS battery bad Contact your dealer or authorized service center for assistance. contact... or an authorized service error center. - 89 Do not attempt to more serious problems require opening up the computer. Solutions to open the computer yourself; Error messages If you solve problems. If the system reports an error message or an error symptom occurs, see "...
User Manual
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Contact your dealer or an authorized service center for assistance. 90 - If you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service center. Keyboard interface error Memory size mismatch Contact your dealer or ...
Contact your dealer or an authorized service center for assistance. 90 - If you still encounter problems after going through the corrective measures, please contact your dealer or an authorized service center. Keyboard interface error Memory size mismatch Contact your dealer or ...