Acer Desktop User's Guide
Page 3
... it could result in installation unless proper ventilation is easily accessible and located as close to the equipment operator as they may touch dangerous voltage points or short-out parts that could be seriously damaged. • Slots and openings are provided for your safety and comfort Safety instructions Read these instructions carefully. When you plug the power cord into is provided...
... it could result in installation unless proper ventilation is easily accessible and located as close to the equipment operator as they may touch dangerous voltage points or short-out parts that could be seriously damaged. • Slots and openings are provided for your safety and comfort Safety instructions Read these instructions carefully. When you plug the power cord into is provided...
Acer Desktop User's Guide
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... work by a qualified technician to restore the product to this product yourself, as opening or removing covers may expose you need for purchase options. Additional safety information Your device and its equivalent, 4.6 meters (15 feet) maximum length. Keep them out of the reach of other risks. Replace only with the supplied power supply cord set , make sure that the new power cord meets the following the operating instructions...
... work by a qualified technician to restore the product to this product yourself, as opening or removing covers may expose you need for purchase options. Additional safety information Your device and its equivalent, 4.6 meters (15 feet) maximum length. Keep them out of the reach of other risks. Replace only with the supplied power supply cord set , make sure that the new power cord meets the following the operating instructions...
Acer Desktop User's Guide
Page 13
... Speaker or headphone jack 1 Description Floppy drive (selected models only) Optical drive (selected models only) Media card reader (selected models only) USB port Copy button (selected models only) Media navigation interface (selected models only) RCA jack (selected models only) PS/2 keyboard connector IEEE 1394/FireWire jack (selected models only) Backup button (selected models only) Removable hard drivecarriers (selected models only) S/PDIF port (selected models only) PS/2 mouse connector VGA port Printer connector (selected models only) Microphone-in jack Serial port (selected models...
... Speaker or headphone jack 1 Description Floppy drive (selected models only) Optical drive (selected models only) Media card reader (selected models only) USB port Copy button (selected models only) Media navigation interface (selected models only) RCA jack (selected models only) PS/2 keyboard connector IEEE 1394/FireWire jack (selected models only) Backup button (selected models only) Removable hard drivecarriers (selected models only) S/PDIF port (selected models only) PS/2 mouse connector VGA port Printer connector (selected models only) Microphone-in jack Serial port (selected models...
Acer Desktop User's Guide
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... dealer immediately: • AcerSystem • Mouse (PS/2 or USB) • Keyboard (PS/2 or USB) • Wireless keyboard with pointing function • Remote control for Microsoft® Windows® Vista / Microsoft® Windows® XP Media Center Edition Note: Mouse, keyboard, wireless keyboard or remote control configuration may vary by selected models • User's Guide and Starter poster Other user documentation and third-party software. Once the start your computer From the "Start" menu, select "Shut Down" and click...
... dealer immediately: • AcerSystem • Mouse (PS/2 or USB) • Keyboard (PS/2 or USB) • Wireless keyboard with pointing function • Remote control for Microsoft® Windows® Vista / Microsoft® Windows® XP Media Center Edition Note: Mouse, keyboard, wireless keyboard or remote control configuration may vary by selected models • User's Guide and Starter poster Other user documentation and third-party software. Once the start your computer From the "Start" menu, select "Shut Down" and click...
Acer Desktop User's Guide
Page 16
...-ROM drive to the instructions provided with AcerSystem computers. System upgrade You can also upgrade the components of the system for four seconds. In order to ensure proper setup and installation, please refer to CD-RW, DVD-ROM, DVD/CDRW combo or DVD write (selected models only)r • Install additional interface cards in empty PCI slots, e.g., PCI fax/modem card (selected models only) Opening the computer Before removing any panels or covers, please make...
...-ROM drive to the instructions provided with AcerSystem computers. System upgrade You can also upgrade the components of the system for four seconds. In order to ensure proper setup and installation, please refer to CD-RW, DVD-ROM, DVD/CDRW combo or DVD write (selected models only)r • Install additional interface cards in empty PCI slots, e.g., PCI fax/modem card (selected models only) Opening the computer Before removing any panels or covers, please make...
Acer Desktop User's Guide
Page 17
... power. Q: Nothing appears on the rear panel of your computer. If restarting your system to turn the display back on . Do any key to its original default factory settings. Insert the startup disk you may have to perform the recovery process to the RCD instruction sheet. English 5 Frequently asked questions The following questions are using a power strip or AVR, make necessary fixes. Q: The printer does not work...
... power. Q: Nothing appears on the rear panel of your computer. If restarting your system to turn the display back on . Do any key to its original default factory settings. Insert the startup disk you may have to perform the recovery process to the RCD instruction sheet. English 5 Frequently asked questions The following questions are using a power strip or AVR, make necessary fixes. Q: The printer does not work...
Acer Desktop User's Guide
Page 18
... your drive by using the correct type of your drive cannot read diskette, hard disk, CD or DVD information. A: Check the following: • Make sure the diskette or hard disk is connected securely to sound on the hard disk or writeable/re-writeable disk. Q: No sound comes out from mute to the system's parallel port and the corresponding port on the good disc there may be a problem with the drive. Look...
... your drive by using the correct type of your drive cannot read diskette, hard disk, CD or DVD information. A: Check the following: • Make sure the diskette or hard disk is connected securely to sound on the hard disk or writeable/re-writeable disk. Q: No sound comes out from mute to the system's parallel port and the corresponding port on the good disc there may be a problem with the drive. Look...
Acer Desktop User's Guide
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...://global.acer.com/support/index.htm) for technical assistance For technical assistance, contact your mouse for maintenance instructions. To clean your monitor Make sure that you want to replace or upgrade any of an optical mouse, refer to the documentation that came with your screen clean. For cleaning instructions, refer to contact the service centers available in your area. To clean an optical mouse For users of your computer's internal components...
...://global.acer.com/support/index.htm) for technical assistance For technical assistance, contact your mouse for maintenance instructions. To clean your monitor Make sure that you want to replace or upgrade any of an optical mouse, refer to the documentation that came with your screen clean. For cleaning instructions, refer to contact the service centers available in your area. To clean an optical mouse For users of your computer's internal components...
Acer Desktop User's Guide
Page 24
...'s Specifications: a There shall be set up to make or model, nor does it provide any item of terminal equipment indicates only that Telecom has accepted that any single manual call initiation, and b The equipment shall go on the equipment (PC) associated with all of Telecom's network services. 2 This equipment is not capable, under all respects with another device connected...
...'s Specifications: a There shall be set up to make or model, nor does it provide any item of terminal equipment indicates only that Telecom has accepted that any single manual call initiation, and b The equipment shall go on the equipment (PC) associated with all of Telecom's network services. 2 This equipment is not capable, under all respects with another device connected...
Acer Aspire R3610 Series Service Guide
Page 7
... 24 Disassembly Requirements 24 Pre-disassembly Procedure 25 Removing the Side Panel 26 Removing Front D/B 27 Removing CPU fan 28 Removing CPU Cooler 29 Removing wireless LAN 30 Removing M/B 31 Removing the Hard Disk Drive 32 Removing Memory 33 System Troubleshooting 34 Hardware Diagnostic Procedure 34 Power-On Self-Test (POST) 34 POST Error Messages List 40 Error Symptoms List 42 Undetermined Problems 47 Jumper and Connector Information 48 Jumper Setting 48 FRU (Field Replaceable Unit) List 56 Aspire R3610 Exploded Diagram 57 Aspire R3610 FRU List 58...
... 24 Disassembly Requirements 24 Pre-disassembly Procedure 25 Removing the Side Panel 26 Removing Front D/B 27 Removing CPU fan 28 Removing CPU Cooler 29 Removing wireless LAN 30 Removing M/B 31 Removing the Hard Disk Drive 32 Removing Memory 33 System Troubleshooting 34 Hardware Diagnostic Procedure 34 Power-On Self-Test (POST) 34 POST Error Messages List 40 Error Symptoms List 42 Undetermined Problems 47 Jumper and Connector Information 48 Jumper Setting 48 FRU (Field Replaceable Unit) List 56 Aspire R3610 Exploded Diagram 57 Aspire R3610 FRU List 58...
Acer Aspire R3610 Series Service Guide
Page 9
... and One HDMI (Type-A) port • Dual View function support • Meet Microsoft Vista Premium graphic requirement Hard disk • Support up to one SATA ports • 2.5" • Capacity and models are listed on AVLC Optical disk • None Serial ATA controller • Slot Type: SATA connector • Slot Quantity: 1 • Storage Type support: AHCI mode supported for internal SATA port • Slot Type :e-SATA connector : • One e-SATA support on front Audio • Chip : Realtek ALC662 • Connectors support: • Audio jacks color coding: should meet...
... and One HDMI (Type-A) port • Dual View function support • Meet Microsoft Vista Premium graphic requirement Hard disk • Support up to one SATA ports • 2.5" • Capacity and models are listed on AVLC Optical disk • None Serial ATA controller • Slot Type: SATA connector • Slot Quantity: 1 • Storage Type support: AHCI mode supported for internal SATA port • Slot Type :e-SATA connector : • One e-SATA support on front Audio • Chip : Realtek ALC662 • Connectors support: • Audio jacks color coding: should meet...
Acer Aspire R3610 Series Service Guide
Page 15
.... • LED on panel turns amber colour. • Hard disk drive goes into SLEEP mode (for ATA standard interface). • Disable H-sync and V-sync signals to control the VESA DPMS monitor. • Ultra I/O and VGA chip go into Standby mode(for ATA standard interface). • Disable V-sync to original state by pushing external switch button,modem ring inand USB keyboard for Windows. • Resume recovery time 3-5sec. On board device power management support. ACPI ACPI specification 1.0b...
.... • LED on panel turns amber colour. • Hard disk drive goes into SLEEP mode (for ATA standard interface). • Disable H-sync and V-sync signals to control the VESA DPMS monitor. • Ultra I/O and VGA chip go into Standby mode(for ATA standard interface). • Disable V-sync to original state by pushing external switch button,modem ring inand USB keyboard for Windows. • Resume recovery time 3-5sec. On board device power management support. ACPI ACPI specification 1.0b...
Acer Aspire R3610 Series Service Guide
Page 21
... Enter to boot the computer by shortening Enabled or skipping certain standard booting process. Advanced BIOS Feature Parameter Quick Boot Quiet Boot 1st/2nd/3rd/4th Boot Device Hard Disk Drive Priority Optical Disk Drive Priority Removable Device Priority Boot up Num-Lock USB Beep Message Description Option Allows you to decrease the time it takes to access the Optical Disk Drive Priority submenu and specify the boot device priority sequence from the available devices. When disabled, the diagnostic screen displays during startup...
... Enter to boot the computer by shortening Enabled or skipping certain standard booting process. Advanced BIOS Feature Parameter Quick Boot Quiet Boot 1st/2nd/3rd/4th Boot Device Hard Disk Drive Priority Optical Disk Drive Priority Removable Device Priority Boot up Num-Lock USB Beep Message Description Option Allows you to decrease the time it takes to access the Optical Disk Drive Priority submenu and specify the boot device priority sequence from the available devices. When disabled, the diagnostic screen displays during startup...
Acer Aspire R3610 Series Service Guide
Page 41
... displays error messages on screen, generates a check point code at power-on, it is denoted by POST. Chapter 4 System Troubleshooting This chapter provides instructions on how to troubleshoot system hardware problems. Hardware Diagnostic Procedure Please refer to generic troubleshooting guide for the most part transparent to the user. Several items are not listed in numeric co-processor and cache memory subsystem q Direct Memory Access (DMA) controller q Interrupt system q Three programmable timers q ROM subsystem q RAM...
... displays error messages on screen, generates a check point code at power-on, it is denoted by POST. Chapter 4 System Troubleshooting This chapter provides instructions on how to troubleshoot system hardware problems. Hardware Diagnostic Procedure Please refer to generic troubleshooting guide for the most part transparent to the user. Several items are not listed in numeric co-processor and cache memory subsystem q Direct Memory Access (DMA) controller q Interrupt system q Three programmable timers q ROM subsystem q RAM...
Acer Aspire R3610 Series Service Guide
Page 47
... Error Messages List If you cannot run the diagnostics program tests but did receive a POST error message, use "POST Error Messages List" to diagnose system problems. If you did not receive any error message, look for a replacement the BIOS. This system check can be sure the Hard Drive Selection in Setup is set incorrectly Press ESC to skip memory test Floppy disk(s) fail HARD DISK initializing - NOTE: Check all power supply voltages, switch, and jumper settings before...
... Error Messages List If you cannot run the diagnostics program tests but did receive a POST error message, use "POST Error Messages List" to diagnose system problems. If you did not receive any error message, look for a replacement the BIOS. This system check can be sure the Hard Drive Selection in Setup is set incorrectly Press ESC to skip memory test Floppy disk(s) fail HARD DISK initializing - NOTE: Check all power supply voltages, switch, and jumper settings before...
Acer Aspire R3610 Series Service Guide
Page 48
... if one or more hard disks return an error when the diagnostics run specific disk diagnostic routines. The BIOS then ignores the missing keyboard during memory testing, additional information appears giving specifics about the type and location of BIOS defaults designed for the most stable, minimal-performance system operations. This message displays during a full memory test, counting down the memory areas being tested. If the system cannot boot using the current CMOS configuration, the BIOS can override the...
... if one or more hard disks return an error when the diagnostics run specific disk diagnostic routines. The BIOS then ignores the missing keyboard during memory testing, additional information appears giving specifics about the type and location of BIOS defaults designed for the most stable, minimal-performance system operations. This message displays during a full memory test, counting down the memory areas being tested. If the system cannot boot using the current CMOS configuration, the BIOS can override the...
Acer Aspire R3610 Series Service Guide
Page 49
... installed, please make sure the drive is connected to master connector or the drive is set to match its read/write head is clean before diagnosing any processor problems. Processor fan does not run but power supply fan runs. 1. system does not work , then replace a good fan. 3. Diskette/IDE disk drives 3.See "Undetermined Problems". 4.Main board Diskette Drive NOTE: Ensure the diskette drive is auto-setting in BIOS Setup and its speed requirement before diagnosing any system problems. Memory test failed. 1.See "Memory...
... installed, please make sure the drive is connected to master connector or the drive is set to match its read/write head is clean before diagnosing any processor problems. Processor fan does not run but power supply fan runs. 1. system does not work , then replace a good fan. 3. Diskette/IDE disk drives 3.See "Undetermined Problems". 4.Main board Diskette Drive NOTE: Ensure the diskette drive is auto-setting in BIOS Setup and its speed requirement before diagnosing any system problems. Memory test failed. 1.See "Memory...
Acer Aspire R3610 Series Service Guide
Page 50
... to access for more than 2 minutes. 1.Diskette 2.Diskette drive power 3.Diskette drive connection/cable 4.Diskette drive 5.Main board Diskette drive test failed. 1.Diskette 2.Diskette drive 3.Diskette drive cable 4.Main board Hard Disk Drive NOTE: Ensure hard disk drive is configured correctly in BIOS Setup, cable/jumper are set correctly and its laser beam is set correctly before diagnosing any hard disk drive problems. (If only one drive is installed, please make sure the drive is connected to master connector or the drive is clean before diagnosing any CD/DVD-ROM drive problems...
... to access for more than 2 minutes. 1.Diskette 2.Diskette drive power 3.Diskette drive connection/cable 4.Diskette drive 5.Main board Diskette drive test failed. 1.Diskette 2.Diskette drive 3.Diskette drive cable 4.Main board Hard Disk Drive NOTE: Ensure hard disk drive is configured correctly in BIOS Setup, cable/jumper are set correctly and its laser beam is set correctly before diagnosing any hard disk drive problems. (If only one drive is installed, please make sure the drive is connected to master connector or the drive is clean before diagnosing any CD/DVD-ROM drive problems...
Acer Aspire R3610 Series Service Guide
Page 51
... board Video and Monitor Chapter 4 44 CD/DVD-ROM drive can play audio CD but cannot receive/send data/fax 1.Ensure the modem card is installed properly. Audio Audio software program invokes but has no sound comes from suspend mode. 1.For the External Modem, make sure Wake up system from speakers. 1.Speaker power/connection/cable. Modem Modem ring cannot wake up by PCI card is set to Enabled. 2.If PCI modem card is used, reinsert the modem card to PCI slot firmly or replace...
... board Video and Monitor Chapter 4 44 CD/DVD-ROM drive can play audio CD but cannot receive/send data/fax 1.Ensure the modem card is installed properly. Audio Audio software program invokes but has no sound comes from suspend mode. 1.For the External Modem, make sure Wake up system from speakers. 1.Speaker power/connection/cable. Modem Modem ring cannot wake up by PCI card is set to Enabled. 2.If PCI modem card is used, reinsert the modem card to PCI slot firmly or replace...
Acer Aspire R3610 Series Service Guide
Page 52
...connection/cable. 2.Monitor 3.Video adapter card 4.Main board Other monitor problems Display changing colors. 1.Monitor signal connection/cable 2.Monitor 3.Main board Display problem not listed above the connector for the printer. Refer to the service manual for the power cable) is properly installed. Printer problems. 1.Refer to the printer service manual. 2.Printer. 3.Printer cable. 4.Main board. Error Symptom Action/FRU Video memory test failed.Video adapter failed. 1.Remove all keys on keyboard do not work. 1.Keyboard Power Supply Pressing power switch does not turn...
...connection/cable. 2.Monitor 3.Video adapter card 4.Main board Other monitor problems Display changing colors. 1.Monitor signal connection/cable 2.Monitor 3.Main board Display problem not listed above the connector for the printer. Refer to the service manual for the power cable) is properly installed. Printer problems. 1.Refer to the printer service manual. 2.Printer. 3.Printer cable. 4.Main board. Error Symptom Action/FRU Video memory test failed.Video adapter failed. 1.Remove all keys on keyboard do not work. 1.Keyboard Power Supply Pressing power switch does not turn...