Aspire 9920G Service Guide
Page 3
...8226; ACPI 2.0 CPU power management standards: Stand-by and Hibernation power-saving modes support • 71W 4800mAh 8-cell Li-Ion battery pack • Acer 2QuicChargeTM technology: • 80% charge in 1 hour • 2-hour rapid charge system-off • 2.5-hggour charge-in-useg • 3-pin... 135 W AC adapter Security • Kensington lock slot • BIOS user and supervisor passwords Dimensions and Weight • 490 (W) X 380 (D) X 60 (H) mm (19.3 x 14.9 x 2.4 inches) • 7.8kg with ...
...8226; ACPI 2.0 CPU power management standards: Stand-by and Hibernation power-saving modes support • 71W 4800mAh 8-cell Li-Ion battery pack • Acer 2QuicChargeTM technology: • 80% charge in 1 hour • 2-hour rapid charge system-off • 2.5-hggour charge-in-useg • 3-pin... 135 W AC adapter Security • Kensington lock slot • BIOS user and supervisor passwords Dimensions and Weight • 490 (W) X 380 (D) X 60 (H) mm (19.3 x 14.9 x 2.4 inches) • 7.8kg with ...
Aspire 9920G Service Guide
Page 16
... windows. + : Open the Run dialog box. + : Cycle through program on the taskbar. + : Open Ease of the computer's controls like screen brightness, volume output and the BIOS utility. It opens the application's context menu. This key has the same effect as clicking the right mouse button. It launches the Start menu. To...
... windows. + : Open the Run dialog box. + : Cycle through program on the taskbar. + : Open Ease of the computer's controls like screen brightness, volume output and the BIOS utility. It opens the application's context menu. This key has the same effect as clicking the right mouse button. It launches the Start menu. To...
Aspire 9920G Service Guide
Page 34
... the system's HDD. To ensure the best results when recovering the system using a CD or Acer eRecovery Management, detach all peripherals (except external Acer ODD, if equipped), including the Acer ezDock. Acer eSettings Management Acer eSettings Management allows you to inspect hardware specification, change BIOS passwords or other Windows settings, and to CD or DVD. The...
... the system's HDD. To ensure the best results when recovering the system using a CD or Acer eRecovery Management, detach all peripherals (except external Acer ODD, if equipped), including the Acer ezDock. Acer eSettings Management Acer eSettings Management allows you to inspect hardware specification, change BIOS passwords or other Windows settings, and to CD or DVD. The...
Aspire 9920G Service Guide
Page 39
...rpm) 86 3700 88 3450 91 3150 95 2800 Acoustic Level (dBA) 39 36.5 34.5 31 BIOS Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package Supported protocols BIOS password control Phneoix Specification Flash ROM 1MB 8-PIN SOIC ACPI 1.0b/2.0/3.0, PCI 2.2, System/HDD Password ...Security Control, INT 13h Extensions, PnP BIOS 1.0a, SMBIOS 2.4,BIOS Boot Specification (Compal, Phoenix, Intel),Simple Boot Flag 1.0, Boot Block, PCI Bus Power Management Interface Specification, USB1.1/2.0, ...
...rpm) 86 3700 88 3450 91 3150 95 2800 Acoustic Level (dBA) 39 36.5 34.5 31 BIOS Item BIOS vendor BIOS Version BIOS ROM type BIOS ROM size BIOS package Supported protocols BIOS password control Phneoix Specification Flash ROM 1MB 8-PIN SOIC ACPI 1.0b/2.0/3.0, PCI 2.2, System/HDD Password ...Security Control, INT 13h Extensions, PnP BIOS 1.0a, SMBIOS 2.4,BIOS Boot Specification (Compal, Phoenix, Intel),Simple Boot Flag 1.0, Boot Block, PCI Bus Power Management Interface Specification, USB1.1/2.0, ...
Aspire 9920G Service Guide
Page 43
... ZV (Zoomed Video) port Supports 32 bit CardBus Specification Built-in ICH8M-E 2.0 USB 1.1 and USB 2.0 Host controller 4 One on the right side Enable/Disable by BIOS Setup TI PCI 7412 Type-II One type-II Left panel No ZV support Yes Specification Express Card Interface Item Express card controller Supports card...
... ZV (Zoomed Video) port Supports 32 bit CardBus Specification Built-in ICH8M-E 2.0 USB 1.1 and USB 2.0 Host controller 4 One on the right side Enable/Disable by BIOS Setup TI PCI 7412 Type-II One type-II Left panel No ZV support Yes Specification Express Card Interface Item Express card controller Supports card...
Aspire 9920G Service Guide
Page 47
...message is prompted on the bottom of F12 Boot Menu is a hardware configuration program built into your computer's BIOS (Basic Input/ Output System). Chapter 2 47 To activate the BIOS Utility, press F2 during POST to "disabled". In this utility. However, The default parameter of screen). ...If you want to change boot device without entering BIOS Setup Utility, please set to enter multi-boot menu. However, if you encounter configuration problems, you do not need to run Setup...
...message is prompted on the bottom of F12 Boot Menu is a hardware configuration program built into your computer's BIOS (Basic Input/ Output System). Chapter 2 47 To activate the BIOS Utility, press F2 during POST to "disabled". In this utility. However, The default parameter of screen). ...If you want to change boot device without entering BIOS Setup Utility, please set to enter multi-boot menu. However, if you encounter configuration problems, you do not need to run Setup...
Aspire 9920G Service Guide
Page 48
... you can load default settings by pressing F9. Help for a particular menu are six menu options: Information, Main, Advanced, Security, Boot, and Exit. Navigating the BIOS Utility There are shown on the bottom of the screen. Read this item. q A plus sign (+) indicates the item has sub-items. Press Enter to expand... the value of a parameter if it is subject to save any menu, you are found in square brackets. q In any changes made and exit the BIOS Setup Utility. q To choose a parameter, use the cursor left/right keys .
... you can load default settings by pressing F9. Help for a particular menu are six menu options: Information, Main, Advanced, Security, Boot, and Exit. Navigating the BIOS Utility There are shown on the bottom of the screen. Read this item. q A plus sign (+) indicates the item has sub-items. Press Enter to expand... the value of a parameter if it is subject to save any menu, you are found in square brackets. q In any changes made and exit the BIOS Setup Utility. q To choose a parameter, use the cursor left/right keys .
Aspire 9920G Service Guide
Page 49
This field shows the model name of the system. This field displays the asset tag number of HDD installed on system Displays system BIOS version. This field shows the CPU speed of the system. This field displays the VGA firmware version of the system. This field displays the... only when an internal LAN device is subject to different models. Parameter CPU Type CPU Speed IDE0 Model Name IDE1 Model Name System BIOS version VGA BIOS Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID Number Description This field shows the CPU type of the system. UUID=...
This field shows the model name of the system. This field displays the asset tag number of HDD installed on system Displays system BIOS version. This field shows the CPU speed of the system. This field displays the VGA firmware version of the system. This field displays the... only when an internal LAN device is subject to different models. Parameter CPU Type CPU Speed IDE0 Model Name IDE1 Model Name System BIOS version VGA BIOS Version Serial Number Asset Tag Number Product Name Manufacturer Name UUID Number Description This field shows the CPU type of the system. UUID=...
Aspire 9920G Service Guide
Page 52
Settings in BIOS. Advanced The Advanced screen displays advanced settings in boldface are the default and suggested parameter settings. Parameter Serial port A Parallel port Description Displays the settings of the serial port Shows the settings of the parallel port Option Enabled, Disabled, AUTO Enabled, Disabled, AUTO 52 Chapter 2 The table below describes the parameters in this screen.
Settings in BIOS. Advanced The Advanced screen displays advanced settings in boldface are the default and suggested parameter settings. Parameter Serial port A Parallel port Description Displays the settings of the serial port Shows the settings of the parallel port Option Enabled, Disabled, AUTO Enabled, Disabled, AUTO 52 Chapter 2 The table below describes the parameters in this screen.
Aspire 9920G Service Guide
Page 54
... User Password parameter to enter setup. When set the supervisor password. If you forget your dealer to set , this password protects the BIOS Setup Utility from unauthorized access. Retype the password in boldface are prompted to enter a password, you can enter Setup menu only and... desired, you have three tries before the system halts. Use the cursor up /down key to set , this password protects the BIOS Setup Utility from unauthorized access. Parameter User Password is Supervisor Password is Set User Password Set Supervisor Password Password on Boot Description Shows the...
... User Password parameter to enter setup. When set the supervisor password. If you forget your dealer to set , this password protects the BIOS Setup Utility from unauthorized access. Retype the password in boldface are prompted to enter a password, you can enter Setup menu only and... desired, you have three tries before the system halts. Use the cursor up /down key to set , this password protects the BIOS Setup Utility from unauthorized access. Parameter User Password is Supervisor Password is Set User Password Set Supervisor Password Password on Boot Description Shows the...
Aspire 9920G Service Guide
Page 55
... Enter Current Password field and press Enter. 3. Changing a Password 1. If desired, you have changed the settings, press F10 to save the changes and exit the BIOS Setup Utility. If the verification is complete after the user presses Enter. The password setting is OK, the screen will show you are done, press... password, the computer sets the User Password parameter to "Clear". 4. Use the cursor up/down key to highlight to save the changes and exit the BIOS Setup Utility. Type a password in the Enter New Password field. 2.
... Enter Current Password field and press Enter. 3. Changing a Password 1. If desired, you have changed the settings, press F10 to save the changes and exit the BIOS Setup Utility. If the verification is complete after the user presses Enter. The password setting is OK, the screen will show you are done, press... password, the computer sets the User Password parameter to "Clear". 4. Use the cursor up/down key to highlight to save the changes and exit the BIOS Setup Utility. Type a password in the Enter New Password field. 2.
Aspire 9920G Service Guide
Page 59
... not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you may not boot the system because the BIOS is not completely loaded. NOTE: Please use the AC adaptor power supply when you use the Phlash utility. If the battery pack does not ... on system. Fellow the steps below to finish BIOS flash, you use the Phlash. Copy the flash utilities and BIOS code to update the system BIOS flash ROM. BIOS Flash Utility The BIOS flash memory update is present, then add parameter " /x" in the end). 4. BIOS flash will be auto-execution, then power off...
... not have a crisis recovery diskette at hand, then you should create a Crisis Recovery Diskette before you may not boot the system because the BIOS is not completely loaded. NOTE: Please use the AC adaptor power supply when you use the Phlash utility. If the battery pack does not ... on system. Fellow the steps below to finish BIOS flash, you use the Phlash. Copy the flash utilities and BIOS code to update the system BIOS flash ROM. BIOS Flash Utility The BIOS flash memory update is present, then add parameter " /x" in the end). 4. BIOS flash will be auto-execution, then power off...
Aspire 9920G Service Guide
Page 86
... actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error. 84 Chapter 4 The most likely cause is not listed...: If the system fails after you determine the next possible FRU to be replaced when servicing a computer. The following lists the error messages that the BIOS displays on page 96. If the symptom is listed first.
... actions in the sequence shown in FRU/Action column, if the FRU replacement does not solve the problem, put the original part back in the BIOS Setup Utility menus, reset the computer, enter Setup and install Setup defaults or correct the error. 84 Chapter 4 The most likely cause is not listed...: If the system fails after you determine the next possible FRU to be replaced when servicing a computer. The following lists the error messages that the BIOS displays on page 96. If the symptom is listed first.
Aspire 9920G Service Guide
Page 87
...Reconnect hard disk drive connector. IDE Primary Channel Master Drive Error (THe causes will shut down system, no message will show message. CPU BIOS Update Code Mismatch 2. Hard disk drive System board Stuck Key see "Keyboard or Auxiliary Input Device Check" on page 80. Replace and ...run Setup Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system. Keyboard Controller Failed see "Keyboard or Auxiliary Input Device Check" on page 80....
...Reconnect hard disk drive connector. IDE Primary Channel Master Drive Error (THe causes will shut down system, no message will show message. CPU BIOS Update Code Mismatch 2. Hard disk drive System board Stuck Key see "Keyboard or Auxiliary Input Device Check" on page 80. Replace and ...run Setup Replace RTC battery and Run BIOS Setup Utility to reconfigure system time, then reboot system. Keyboard Controller Failed see "Keyboard or Auxiliary Input Device Check" on page 80....
Aspire 9920G Service Guide
Page 88
Error Message List Error Messages Real time clock error Previous boot incomplete - RTC battery System board Run "Load Default Settings" in BIOS Setup Utility. RTC battery System board Enter Setup and see if fixed disk and drive A: are properly identified. Diskette drive Hard disk drive ... Utility System board System board DIMM System board DIMM System board DIMM System board Run "Load Default Settings" in Sequence RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. run SETUP System cache error - Cache disabled CPU ID: DMA Test Failed Software NMI Failed...
Error Message List Error Messages Real time clock error Previous boot incomplete - RTC battery System board Run "Load Default Settings" in BIOS Setup Utility. RTC battery System board Enter Setup and see if fixed disk and drive A: are properly identified. Diskette drive Hard disk drive ... Utility System board System board DIMM System board DIMM System board DIMM System board Run "Load Default Settings" in Sequence RTC battery Run BIOS Setup Utility to reconfigure system time, then reboot system. run SETUP System cache error - Cache disabled CPU ID: DMA Test Failed Software NMI Failed...
Aspire 9920G Service Guide
Page 90
... Load alternate registers with initial POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before memory autosize 8254 timer initialization 8237 DMA controller initialization Reset Programmable Interrupt Controller Test DRAM refresh Test ... RAM failure on address line xxxx RAM failure on data bits xxxx of low byte of memory bus Enable cache before system BIOS shadow RAM failure on data bits xxxx of high byte of memory bus Test CPU bus-clock frequency Initialize Phoenix Dispatch Manager ...
... Load alternate registers with initial POST values Restore CPU control word during warm boot Initialize PCI Bus Mastering devices Initialize keyboard controller BIOS ROM checksum Initialize cache before memory autosize 8254 timer initialization 8237 DMA controller initialization Reset Programmable Interrupt Controller Test DRAM refresh Test ... RAM failure on address line xxxx RAM failure on data bits xxxx of low byte of memory bus Enable cache before system BIOS shadow RAM failure on data bits xxxx of high byte of memory bus Test CPU bus-clock frequency Initialize Phoenix Dispatch Manager ...
Aspire 9920G Service Guide
Page 91
...Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize... external parallel ports Initialize PC-compatible PnP ISA devices Re-initialize onboard I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse 89
...Check video configuration against CMOS Initialize PCI bus and devices Initialize all video adapters in system QuietBoot start (optional) Shadow video BIOS ROM Display BIOS copyright notice Display CPU type and speed Initialize EISA board Test keyboard Set key click if enabled Test for unexpected interrupts Initialize... external parallel ports Initialize PC-compatible PnP ISA devices Re-initialize onboard I/O ports Configure Motherboard Configurable Devices (optional) Initialize BIOS Area Enable Non-Maskable Interrupts (NMIs) Initialize Extended BIOS Data Area Test and initialize PS/2 mouse 89
Aspire 9920G Service Guide
Page 93
... Description Unknown interrupt Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System...
... Description Unknown interrupt Initialize the chipset Initialize the bridge Initialize the CPU Initialize the system timer Initialize system I/O Check force recovery boot Checksum BIOS ROM Go to BIOS Set Huge Segment Initialize Multi Processor Initialize OEM special code Initialize PIC and DMA Initialize Memory type Initialize Memory size Shadow Boot Block System...
Aspire 9920G Service Guide
Page 94
... cable LCD inverter LCD System board LCD inverter ID LCD inverter LCD cable LCD System board Indicator-Related Symptoms Symptom / Error Action in Sequence Enter BIOS Utility to -FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work ). Reconnect the LCD connectors.
... cable LCD inverter LCD System board LCD inverter ID LCD inverter LCD cable LCD System board Indicator-Related Symptoms Symptom / Error Action in Sequence Enter BIOS Utility to -FRU Error Message LCD-Related Symptoms Symptom / Error LCD backlight doesn't work ). Reconnect the LCD connectors.
Aspire 9920G Service Guide
Page 95
... computer. Action in Sequence See "Save to execute "Load Default Settings, then reboot system. LCD cover switch System board Chapter 4 93 Action in Sequence Enter BIOS Setup Utility to Disk (S4)" on page 45. LCD cover switch System board See "Save to Disk (S4)" on page 45. DIMM System board Speaker...
... computer. Action in Sequence See "Save to execute "Load Default Settings, then reboot system. LCD cover switch System board Chapter 4 93 Action in Sequence Enter BIOS Setup Utility to Disk (S4)" on page 45. LCD cover switch System board See "Save to Disk (S4)" on page 45. DIMM System board Speaker...