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NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of procedures. IV Alerts you to do specific actions relevant to the accomplishment of additional information related to any damage that appear on screen. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to the current topic. Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions.
NOTE WARNING CAUTION IMPORTANT Gives bits and pieces of procedures. IV Alerts you to do specific actions relevant to the accomplishment of additional information related to any damage that appear on screen. Gives precautionary measures to avoid possible hardware or software problems. Reminds you to the current topic. Conventions The following conventions are used in this manual: SCREEN MESSAGES Denotes actual messages that might result from doing or not doing specific actions.
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... Internal Microphone Failure 199 HDD Not Operating Correctly 200 USB (Right Up/Down Side) Failure 201 Other Failures 201 Intermittent Problems 201 Undetermined Problems 202 Post Codes 203 Chipset POST Codes 203 Jumper and Connector Locations 207 Top View 207 Bottom View 208 Clearing Password... Check and BIOS Recovery 209 Clearing Password Check 209 BIOS Recovery by Crisis Disk 210 FRU (Field Replaceable Unit) List 211 Aspire ...
... Internal Microphone Failure 199 HDD Not Operating Correctly 200 USB (Right Up/Down Side) Failure 201 Other Failures 201 Intermittent Problems 201 Undetermined Problems 202 Post Codes 203 Chipset POST Codes 203 Jumper and Connector Locations 207 Top View 207 Bottom View 208 Clearing Password... Check and BIOS Recovery 209 Clearing Password Check 209 BIOS Recovery by Crisis Disk 210 FRU (Field Replaceable Unit) List 211 Aspire ...
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...when "Press to enter Setup" message is enclosed in any of the screen. Read this carefully when making changes to Chapter 4 Troubleshooting when problem arises. System Utilities Chapter 2 BIOS Setup Utility The BIOS Setup Utility is already properly configured and optimized, and you do not need to ...enter setup. However, if you encounter configuration problems, you may need to run Setup. Press F2 to run this utility. You can load default settings by pressing F9. Navigation keys ...
...when "Press to enter Setup" message is enclosed in any of the screen. Read this carefully when making changes to Chapter 4 Troubleshooting when problem arises. System Utilities Chapter 2 BIOS Setup Utility The BIOS Setup Utility is already properly configured and optimized, and you do not need to ...enter setup. However, if you encounter configuration problems, you may need to run Setup. Press F2 to run this utility. You can load default settings by pressing F9. Navigation keys ...
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... diagnostic test or by repeating the same operation. 3. Obtain the failing symptoms in as much detail as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Symptoms (Verified) Go To Power On Issue Page 192 No Display Issue Page 193 Random Loss of BIOS Settings Page...
... diagnostic test or by repeating the same operation. 3. Obtain the failing symptoms in as much detail as a guide for computer problems. NOTE: The diagnostic tests are intended to test only Acer products. Symptoms (Verified) Go To Power On Issue Page 192 No Display Issue Page 193 Random Loss of BIOS Settings Page...
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...-plug PWR FFC Swap M/B Computer Shuts down Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem. Disconnect the power and open the casing to the failure point. 6. Power On Issue If the system doesn't power on, perform the following actions one...
...-plug PWR FFC Swap M/B Computer Shuts down Intermittently If the system powers off at intervals, perform the following actions one at a time to correct the problem. Disconnect the power and open the casing to the failure point. 6. Power On Issue If the system doesn't power on, perform the following actions one...
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...195. 5. Drain any memory cards and CD/DVD discs. Reconnect the power and reboot the computer. 4. Connect an external monitor to correct the problem. Remove any stored power by pressing Fn+F5. Chapter 4 193 On this model). If the POST or video appears on the external display,... Video If the POST or video doesn't display, perform the following actions one of the following actions one at a time to correct the problem. 1. DDRRAM module well No connected? DDR RAM module Replace M/B CPU thermal module well No screw? Restart the computer. Disconnect power and ...
...195. 5. Drain any memory cards and CD/DVD discs. Reconnect the power and reboot the computer. 4. Connect an external monitor to correct the problem. Remove any stored power by pressing Fn+F5. Chapter 4 193 On this model). If the POST or video appears on the external display,... Video If the POST or video doesn't display, perform the following actions one of the following actions one at a time to correct the problem. 1. DDRRAM module well No connected? DDR RAM module Replace M/B CPU thermal module well No screw? Restart the computer. Disconnect power and ...
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... and should be replaced. 5. If the computer is more than one at a time to correct the problem. 1. See "Disassembly Process" on adjusting settings. If the display is too dim at a time to correct the problem. 1. Click Apply and check the display. Roll back the video driver to ensure the computer is experiencing...
... and should be replaced. 5. If the computer is more than one at a time to correct the problem. 1. See "Disassembly Process" on adjusting settings. If the display is too dim at a time to correct the problem. 1. Click Apply and check the display. Roll back the video driver to ensure the computer is experiencing...
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LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace nondefective FRUs: Start OK Check LCD modu le? Swap NG LCD cable /LCD panel OK Reassemble NG Re-plug LCD cable Swap M/B Chapter 4 195 OK Check MB LCD connector and cable ?
LCD Failure If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace nondefective FRUs: Start OK Check LCD modu le? Swap NG LCD cable /LCD panel OK Reassemble NG Re-plug LCD cable Swap M/B Chapter 4 195 OK Check MB LCD connector and cable ?
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Do not replace non-defective FRUs: START Keyboard FPC well connected? No Connect it well Keyboard OK? No Replace keyboard Replace M/B 196 Chapter 4 Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem.
Do not replace non-defective FRUs: START Keyboard FPC well connected? No Connect it well Keyboard OK? No Replace keyboard Replace M/B 196 Chapter 4 Built-In Keyboard Failure If the built-in Keyboard fails, perform the following actions one at a time to correct the problem.
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Do not replace non-defective FRUs: Start OK Check M/B T/P FFC OK Ch eck Tou ch Pad Re-assemble the NG T/P FFC to correct the problem. TouchPad Failure If the TouchPad doesn't work, perform the following actions one at a time to M/B OK Swap/Reassemble NG the T/P board or T/P FFC Swap M/B Chapter 4 197
Do not replace non-defective FRUs: Start OK Check M/B T/P FFC OK Ch eck Tou ch Pad Re-assemble the NG T/P FFC to correct the problem. TouchPad Failure If the TouchPad doesn't work, perform the following actions one at a time to M/B OK Swap/Reassemble NG the T/P board or T/P FFC Swap M/B Chapter 4 197
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... SPK cable OK Check Logic Upper/Logic upper Re-assemble the NG SPK cable to M/B OK Swap Logic NG lower/Logic upper Swap M/B Sound Problems If sound problems are set to 50 and not muted. 6. Reboot the computer. 2. b. NOTE: If Speakers does not show, right-click on the taskbar ...180; Device Manager. Navigate to 50. Ensure that all volume controls are experienced, perform the following actions one at a time to correct the problem. Check the Device Manager to determine that Speakers are no red Xs or yellow exclamation marks. • There are selected as the default audio...
... SPK cable OK Check Logic Upper/Logic upper Re-assemble the NG SPK cable to M/B OK Swap Logic NG lower/Logic upper Swap M/B Sound Problems If sound problems are set to 50 and not muted. 6. Reboot the computer. 2. b. NOTE: If Speakers does not show, right-click on the taskbar ...180; Device Manager. Navigate to 50. Ensure that all volume controls are experienced, perform the following actions one at a time to correct the problem. Check the Device Manager to determine that Speakers are no red Xs or yellow exclamation marks. • There are selected as the default audio...
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... the microphone and select Enable. 5. Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. Right-click on the Recording tab and select Show Disabled Devices (clear by default). 3. Select the microphone and click Configure. Select Speakers and ... Check MIC wire of LCD module Re-assemble the NG MIC cable to M/B OK Swap MIC wire of NG LCD module Swap M/B Microphone Problems If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the...
... the microphone and select Enable. 5. Internal Microphone Failure If the internal Microphone fails, perform the following actions one at a time to correct the problem. Right-click on the Recording tab and select Show Disabled Devices (clear by default). 3. Select the microphone and click Configure. Select Speakers and ... Check MIC wire of LCD module Re-assemble the NG MIC cable to M/B OK Swap MIC wire of NG LCD module Swap M/B Microphone Problems If internal or external Microphones do no operate correctly, perform the following actions one at a time to correct the...
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...Select Repair your computer. The System Recovery Options screen displays. Select the appropriate operating system, and click Next. Startup Repair attempts to resolve the problem. 4. For more information see "Online Support Information" on the Boot menu. 6. Restore system and file settings from a known good date ...is discovered, follow the onscreen information to locate and resolve issues with the computer. Restart the computer and press F2 to correct the problem. 1. b. Select Set up -to-date software to ensure the computer is still not resolved, see Windows Help and Support. 9....
...Select Repair your computer. The System Recovery Options screen displays. Select the appropriate operating system, and click Next. Startup Repair attempts to resolve the problem. 4. For more information see "Online Support Information" on the Boot menu. 6. Restore system and file settings from a known good date ...is discovered, follow the onscreen information to locate and resolve issues with the computer. Restart the computer and press F2 to correct the problem. 1. b. Select Set up -to-date software to ensure the computer is still not resolved, see Windows Help and Support. 9....
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... or software errors. If any error is detected, do not replace any FRU. 3. Rerun the test to verify that have nothing to correct the problem. Chapter 4 201 Run the advanced diagnostic test for the system board in -1 Card Reader or Volume Wheel fail, perform the following general steps to... Try. Do not replace non-defective FRUs: 1. Swap M/B to correct the problem. FRU replacement should be caused by a variety of reasons that there are no error is detected, replace the FRU. If no more errors. Do ...
... or software errors. If any error is detected, do not replace any FRU. 3. Rerun the test to verify that have nothing to correct the problem. Chapter 4 201 Run the advanced diagnostic test for the system board in -1 Card Reader or Volume Wheel fail, perform the following general steps to... Try. Do not replace non-defective FRUs: 1. Swap M/B to correct the problem. FRU replacement should be caused by a variety of reasons that there are no error is detected, replace the FRU. If no more errors. Do ...
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... the FRU. 3. Do not replace a non-defective FRU: • System board • LCD assembly 202 Chapter 4 If the problem remains, replace the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • ...CD-ROM/Diskette drive Module • PC Cards 4. If the problem does not recur, reconnect the removed devices one at...
... the FRU. 3. Do not replace a non-defective FRU: • System board • LCD assembly 202 Chapter 4 If the problem remains, replace the following devices: • Non-Acer devices • Printer, mouse, and other external devices • Battery pack • Hard disk drive • DIMM • ...CD-ROM/Diskette drive Module • PC Cards 4. If the problem does not recur, reconnect the removed devices one at...
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and password. Acer's Website offers you convenient and valuable support resources whenever you have included an Acrobat File to facilitate the problem-free downloading of all models • User's manuals • Training materials • Bios updates • Software utilities •...email contacts for ways to optimize and improve our services, so if you need them. Acer Branch Offices and Regional Business Units may access our website. These can download information on Acer's International Traveler's Warranty (ITW) • Returned material authorization procedures • An ...
and password. Acer's Website offers you convenient and valuable support resources whenever you have included an Acrobat File to facilitate the problem-free downloading of all models • User's manuals • Training materials • Bios updates • Software utilities •...email contacts for ways to optimize and improve our services, so if you need them. Acer Branch Offices and Regional Business Units may access our website. These can download information on Acer's International Traveler's Warranty (ITW) • Returned material authorization procedures • An ...
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...Board Removing 94, 158 Board Layout Top View 207 C Camera Board Removing (flush) 127 Removing (standard) 117 Replacing (flush) 136 Replacing (standard) 130 Common Problems 192 CPU 110 Replacing 144 D DIMM Modules Removing 62 Display 4 E Express Dummy Card Removing 53 External Module Disassembly Flowchart 51 Index F Features 1 Flash Utility ...108, 146 H HDD Cover Removing 55 HDD1 Removing 58 HDD2 Removing 60 Hinge Supports Removing 105, 149 Hot Keys 12 I Indicators 11 Intermittent Problems 201 Internal Microphone Failure 199 Internal Speaker Failure 198 J Jumper and Connector Locations 207 K 267
...Board Removing 94, 158 Board Layout Top View 207 C Camera Board Removing (flush) 127 Removing (standard) 117 Replacing (flush) 136 Replacing (standard) 130 Common Problems 192 CPU 110 Replacing 144 D DIMM Modules Removing 62 Display 4 E Express Dummy Card Removing 53 External Module Disassembly Flowchart 51 Index F Features 1 Flash Utility ...108, 146 H HDD Cover Removing 55 HDD1 Removing 58 HDD2 Removing 60 Hinge Supports Removing 105, 149 Hot Keys 12 I Indicators 11 Intermittent Problems 201 Internal Microphone Failure 199 Internal Speaker Failure 198 J Jumper and Connector Locations 207 K 267
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... 195 No Display 193 Other Failures 201 Power On 192 TouchPad 197 TV Tuner Antenna Removing 102, 152 TV Tuner Module Removing 63, 185 U Undetermined Problems 202 Upper Cover Removing 77 Upper Cover Disassembly Flowchart 67 USB Board Removing 96, 156 utility BIOS 31-39 V Volume Control Board Removing 82, 169...
... 195 No Display 193 Other Failures 201 Power On 192 TouchPad 197 TV Tuner Antenna Removing 102, 152 TV Tuner Module Removing 63, 185 U Undetermined Problems 202 Upper Cover Removing 77 Upper Cover Disassembly Flowchart 67 USB Board Removing 96, 156 utility BIOS 31-39 V Volume Control Board Removing 82, 169...